5/5
Great experience throughout the process. Joanne, Annaleigh, Maddy and James always ready to help.
Agent replied · 13 April 2026
Thank you for the lovely review!

Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,234 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.
4,130
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,123 reviews on Google only. Show every review
5/5
Great experience throughout the process. Joanne, Annaleigh, Maddy and James always ready to help.
Thank you for the lovely review!
5/5
Maddy, Angela, Joanne and Annaleigh were so helpful and informative for me and my husband moving house. Thank you very much for being so professional
Thank you for the kind review!
5/5
The team were amazing!!! Everything was so clear and well planned out for me and my husband. Maddy and the team were so supportive, professional and kind making the whole process so much easier. Thanks again guys!!!
Thank you for the lovely review. We are so happy to have helped you!
5/5
Thank you to Joanne Montgomery, Maddy, Annaleigh, or Angela for their helpful work in managing my property.
Thank you for the lovely review!
5/5
First time using Your Move. James was friendly and gave a realistic valuation. Once we decided to use Your Move, he arranged the photos on the same day which was great. Then, the house went up online very quickly. Found a buyer within a month. Maddy and Annaleigh during the sales were great at communication. Your Move also offer different payment options which I liked and they also had a sale progression person chasing between seller and the buyer. After using other estate agents in the past, I would highly recommend this estate agent.
Thank you for the wonderful review we are so grateful for the feedback and would be happy to help again in the future!
5/5
Great service from start to finish. The team were responsive, proactive, and communicated clearly throughout the purchase. Everything you’d expect from a good estate agent, and more. I’d happily use them again in the future.
Thank you so much for the kind review Martin. We’re really pleased to hear you felt well supported throughout the process and that our communication and service met your expectations. It was a pleasure working with you, and we’d be delighted to help again in the future. All the best from us all! Sam😊 …
5/5
Absolutely brilliant customer service. Nothing is too much bother and the girls literally held our hands and helped us at every step. Would definitely recommend coming here if you are moving. Thank you Sarah, Sarah, Sam and Maddison you were fantastic
Thank you so much for this lovely review! We’re absolutely delighted to hear that you felt supported every step of the way, that’s exactly what we aim for. The team will be so pleased to hear your kind words, and i will be sure to pass on your thanks to Sarah, Sarah and Maddison. Wishing you all the very best with your move, and thank you again for the recommendation! Sam 😊
5/5
To the whole team at Your Move, I want to express my deepest gratitude for all the help and support you have given our family through this incredibly hard time. Your kindness, patience, and understanding made a challenging situation so much easier to navigate. We truly appreciate you going above and beyond for us." Thanks for everything
Thank you so much for your lovely words Tracy. It really means a lot to all of us to know we could be there for you during such a tough time. We’re so glad we were able to help and make things a little easier for you. Wishing you and your family all the very best, and please reach out if you ever need anything in the future. Sam 😊 …
5/5
I purchased a house that Your Move Sunderland were selling. The service was outstanding and the team were always so friendly and helpful, I feel they went above and beyond and I would absolutely use these if I ever came to selling a home due to how positive my experience has been. Thank you!
Thanks so much for your lovely review Louise! We’re really glad to hear you had such a positive experience buying your home with us. It was a pleasure helping you through the process, and we’re happy the team could make things a bit easier along the way. We really appreciate the recommendation, and if you ever decide to sell in the future, we’d love to help again. Enjoy your new home and thanks again for choosing Your Move Sunderland! Sam😊
5/5
Contacted to ask for help to get my house valued, I spoke to Maddison who was absolutely brilliant. Really informative, explained things through to me and gave me loads of information. Absolutely love thank you so much!
Thank you so much for the lovely review! l'm so glad you had such a great chat with Maddison, she’ll be over the moon to hear this. It’s great to know she was able to explain everything clearly and give you all the info you needed. If there’s anything else you need at all, just give us a shout, we’re always here to help! Sam😊 …
5/5
We have just accepted an offer on our house which was marketed with Your Move. Gemma, Erin and Claire have been great. We were always kept informed of where things were at, booking viewings was easy and they've supported us with discussing offers. I would highly recommend.
Thank you so much for your lovely review and congratulations on accepting an offer on your house! 🎉 We’re delighted to hear that Gemma, Erin and Claire provided great support throughout the process and kept everything running smoothly. Keeping our clients informed and supported is really important to us, so your feedback means a lot. Wishing you all the very best with your next move, and thank you for recommending Your Move.
5/5
First time using Your Move. James was friendly and gave a realistic valuation. Once we decided to use Your Move, he arranged the photos on the same day which was great. Then, the house went up online very quickly. Found a buyer within a month. Maddy and Annaleigh during the sales were great at communication. Your Move also offer different payment options which I liked and they also had a sale progression person chasing between seller and the buyer. After using other estate agents in the past, I would highly recommend this estate agent.
Thank you for the wonderful review we are so grateful for the feedback and would be happy to help again in the future!
5/5
Absolutely superb, staff couldn't help enough
Hi, thank you for your review and kind words from All at the Consett Branch
5/5
Thanks for all the amazing help the yourmove wallsend staff gave me in selling my home. Great and personal service.
You were a pleasure to work with, I'm delighted you were happy with the service Sarah Nixon Branch Manager
5/5
I work regularly with Sarah, Jess R, Jess S, Harry, and Chloe and honestly couldn’t speak more highly of them. They are all incredibly hardworking and knowledgeable property experts in the Wallsend area. I would recommend them without hesitation and look forward to continuing our work together in the future!
Thank you so much for your kind words and we look forward to working with you in the future Sarah Nixon Branch Manager
5/5
This is the first time I have had to sell a property, and I was told it was one of the most stressful things you can do in your life, thankfully this was not the case using Your Move in Consett. From the first phone call I had with them I felt assured they were the right choice, when they originally visited to value the property they explained and answered all my questions clearly, throughout the sale I was kept updated and since I couldn't make many appointments myself they were there to assist which was great. The entire team at Consett were fantastic but I would like to mention Penny, Sam and Carol in particular who I dealt with mostly throughout the sale who went above and beyond each and every time I needed them. To sum up, as you have probably guessed, I would highly recommend Your Move Consett if you are looking to sell your property, you will not be disappointed.
Hi Rob. Thank you so much for your kind review. We’re really pleased to hear that your first experience of selling a property was a positive and stress-free one and Penny, Sam and Carol will be delighted to hear your comments. Thank you again for the recommendation and best wishes from All at the Consett Office
5/5
Exceptional service from start to finish. The whole process from the initial enquiry to viewing and moving in was clear and made easy thanks to the staff from the brand. Special thanks to Joanne for regular communication but also Sharon, James, Jake, John and Julia. Would highly recommend using Your Move Chester-le-Street.
Thank you so much for your kind words! 🌟 We’re thrilled to hear that your experience with Your Move Chester-le-Street was smooth from start to finish. We’ll be sure to pass your special thanks on to Joanne, Sharon, James, Jake, John, and Julia, they’ll be delighted to hear it. Your recommendation means a lot, and we look forward to helping you or your friends in the future!
5/5
Excellent friendly and efficient service. Gemma, Erin, Claire and Ang have all been so helpful throughout. Definitely recommend.
Thank you so much for your kind words and recommendation! We’re delighted to hear you had such a positive experience and that Gemma, Erin, Claire, and Ang were able to help you throughout. Your feedback means a lot to the whole team, and we really appreciate you taking the time to share it. We look forward to helping you again in the future. Team Rowlands Gill
5/5
Worked with Gem, Erin and Claire on many occasions. Fantastic Branch to deal with and couldn't recommend anyone better in Rowlands Gill to sell property!
Thank you for your feedback, its been a pleasure working with you too. From the team at Your Move Rowlands Gill
5/5
Had such a lovely experience with Your Move! They kept in touch with me and were happy to help whenever they could. Thank you for everything!
Thank you so much for your kind words! ⭐️ We’re absolutely delighted to hear you had such a lovely experience with Your Move. Keeping in touch and being there whenever you needed support is exactly what … More
5/5
I cannot rate Your Move highly enough. It's been a nightmare trying to get our hands on a property to rent, but Ashley went above and beyond the call of duty and made sure we got what we wanted - she was simply amazing! Louise, Shannon, …
Thank you so much for such a lovely review, it really means a lot to all of us. We know how challenging the rental market can be, so we’re absolutely delighted that Ashley was able to go above and beyond to help secure the right property … More
5/5
Branch of the year! The go to agent in Crawcrook. Thanks Alex, Hazel Megan, Denise and Katrina for all your assistance in 2025.
Thank you for your lovely review. We appreciate your feedback.
5/5
Just wanted to say a big thank you to Katrina and the rest of the team at Yourmove Crawcrook. They did a great job in keeping me informed during the course of the purchase of the property at Prudhoe. Can’t recommend them highly enough.
Thank you for your lovely review, it was our pleasure and so glad to hear you enjoy our service which is what we always strive to achieve and pride ourselves with great customer service. From Your Move Crawcrook Team.
5/5
Thanks for all the amazing help the yourmove wallsend staff gave me in selling my home. Great and personal service.
You were a pleasure to work with, I'm delighted you were happy with the service Sarah Nixon Branch Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
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Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.