★★★★★ 5/5
GoogleWas a good experience purchasing through Your Move Whitley Bay - Tom was there every step of the way and provided great service
Zak · 16 February 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 16 April 2026
Hello Zak Thank you very much for your kind review. We’re really pleased to hear you had a good experience purchasing through Your Move Chris Stonock Whitley Bay.
Tom will be delighted to know his support and service made a positive difference throughout the process. Wishing you every success with the property. Kind regards Susan Usher Branch Manager
★★★★★ 1/5
GoogleTwo years ago I engaged them to sell my flat. Then nothing much happened. They had over-priced it, the write-up (details) was poor & had to be re-done. However the worst aspect was their up-front "photograph fee" which no other agent I know demands. It came to nothing as very few viewings followed. My advice is to go elsewhere. Thankfully my property did (eventually) see through an independent, local agent.
Frank · 16 February 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 16 April 2026
Hello Frank Thank you for taking the time to leave a review. We’re sorry to hear that you feel disappointed with your experience, particularly given the length of time that has passed since your instruction with us. At the time, the asking price and marketing strategy were discussed and agreed with you, and the property details were amended promptly following your feedback. With regard to the photography fee, this was clearly outlined upfront and forms part of a professional marketing package that many agencies charge for, either transparently at the outset or later within their fees. There was no obligation to proceed if this did not suit your preferences. We’re pleased to hear that you were ultimately able to sell your property through another agent and wish you all the best moving forward. We do, however, feel it is unfortunate that these concerns were not raised with us at the time, as we are always open to feedback and opportunities to address any issues directly. Please give me a call. Kind Regards Susan Usher Branch Manager.
★★★★★ 5/5
GoogleWe bought our house through Your Move and found them to be very good at communicating with us at every stage. Susan, Ella and Tom were efficient and professional. 😀 …
Stephen · 16 February 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 16 April 2026
Hello Stephen Thank you so much for your kind review. We’re really pleased to hear that you felt well-informed throughout the process, as clear communication is so important to us. Myself, Ella and Tom will be delighted to know their efficiency and professionalism made a positive difference to your experience. We wish you all the very best in your new home and thank you again for choosing Your Move Chris Stonock. Kind regards Susan Usher Branch Manager
★★★★★ 5/5
GoogleMy experience with YourMove was excellent, I was well looked after by Helen and Tom, both were always easy to contact and kept me fully informed of what was going on and they were quick to help, as my first time renting a property they couldn’t have made the process any easier for me
Justin · 16 February 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 16 April 2026
Hello Justin Thank you so much for your lovely 5 star review. We’re delighted to hear that you had such a positive experience with Your Move and that Helen and Tom were able to support you so well throughout the process.
Keeping our customers fully informed and making the process as smooth and stress-free as possible, especially for first time renters is really important to us, so it’s wonderful to know we achieved that for you.
We wish you every happiness in your new home. Kind regards Susan Usher Branch Manager.
★★★★★ 5/5
GoogleWe have just bought a property through your move whitley bay. We have been really impressed with the service we have received. Tom has been really enthusiastic and reassuring throughout the whole process and had been really proactive in keeping everyone updated.
Katie · 16 February 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 16 April 2026
Hello Katie Thank you so much for your lovely review.
We’re absolutely delighted to hear how pleased you’ve been with the service from Your Move Chris Stonock Whitley Bay. Buying a home can sometimes feel overwhelming, so it’s wonderful to know that Tom’s enthusiasm, reassurance and proactive communication helped make the process smoother for you.
Wishing you every happiness in your new home, and if we can ever help again in the future, we’d love to hear from you. Kind regards Susan Usher Branch Manager.
★★★★★ 5/5
GoogleHad a great experience with the Your Move team! Everyone in the office is so helpful and friendly, when we were having issues with our solicitors it was a relief to have this contrast of such a proactive team with great communication. Especially Tom Armitage who went above and beyond to help, and Helen Stokes whose wealth of knowledge was much appreciated. I would happily recommend Your Move
Elizabeth · 16 February 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 16 April 2026
Hello Elizabeth Thank you so much for taking the time to leave such a lovely 5 star review.
We’re thrilled to hear that you had a great experience with the team at Your Move Chris Stonock Whitley Bay. We know how stressful the process can feel at times, especially when there are solicitor complications, so it’s wonderful to know our proactive approach and communication made a real difference for you.
Tom's assistance and Helen’s knowledge are such an assets to our clients.
Your recommendation really does mean a lot to the whole team. Kind regards Susan Usher Branch Manager.
★★★★★ 5/5
GoogleExcellent service from Helen Stokes and the rest of the team in the Whitley Bay office in securing tenants for my rental property in Whitley Bay.
Phone calls always answered, issues always addressed, everyone helpful , professional and cheerful, a pleasure to have done business with them. I would recommend them to everyone.
Helen · 16 February 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)
Agent replied · 16 April 2026
Hello Helen We’re delighted to hear how pleased you’ve been with the service from Helen and the team at Your Move Chris Stonock Whitley Bay. Securing the right tenants and making the process smooth and stress-free is always our aim, so it’s fantastic to know you felt supported every step of the way. Your kind comments about our communication and professionalism really do mean a lot to us. It’s been a pleasure working with you, and we truly appreciate your recommendation. Kind regards Susan Usher Branch Manager.
★★★★★ 5/5
GoogleA big shout out to the Your Move Consett team. We had a viewing of a house in Lanchester on Monday, Penny sorted it for us and was just excellent in conducting the viewing. Her sunny professional approach was just right, a real asset to your team. Afterwards we spoke to Carol about some additional information that would help with our decision, Carol above and beyond in helping us out. You have a great team - congratulations
Kevyn · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 16 April 2026
Hi Kevyn. Thank you so much for your lovely feedback. We’re delighted to hear that Penny and Carol were able to support you so well, they’ll be thrilled to read your kind words. We really appreciate you taking the time to share your experience, best wishes from All at the Consett Branch
★★★★★ 5/5
GoogleKirsty, both of the Sams, Penny, Carol and Angela at Your Move Consett have been absolutely fantastic throughout our sale. Communication has been excellent from start to finish, and they have always kept us fully in the loop with every stage of the progression. Any questions we had were answered quickly and clearly, which really helped take the stress out of the process.
The whole team has worked incredibly hard to keep things moving and make sure everything progressed as smoothly as possible. Their professionalism, dedication and friendly approach made a big difference, and we always felt supported and well informed. We would highly recommend them to anyone looking to buy or sell a property.
Lauren · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 16 April 2026
Hi Lauren. Thank you so much for your kind words and for taking the time to leave such a wonderful review.
We’re absolutely delighted to hear that you felt supported and well informed throughout your sale. Communication and teamwork are so important to us, so it means a great deal to know this made a difference to your experience. We wish you all the best in your new home from All at the Consett Branch
★★★★★ 5/5
GoogleCan’t say enough good things about the team from Your Move Consett.
Conscientious and friendly to name, but a few of the great attributes that they possess.
I have come back to Your Move after being with another estate agent and quite frankly I’m very glad to be back in their capable hands.
The whole team needs a mention as they all contribute and work well together….
Kirsty Affleck
Samantha Crunden
Carol Herdman
Samantha Hannant
Penny White
Izzy Luck
Angela Walton
Thank you all
Gustoon · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 16 April 2026
Thank you so much for your kind words and for taking the time to leave such a lovely review. We’re absolutely delighted to welcome you back to Your Move and are so pleased to hear that you feel confident in our hands. Your feedback means a great deal to the whole team, and we’ll be sure to pass on your thanks to them all. We’re proud of how well the team works together, and it’s wonderful to see that recognised.
Thank you again for your trust, we really appreciate it and look forward to continuing to support you.
★★★★★ 5/5
GoogleWe have had nothing but amazing service from the branch, mainly dealing with Kirsty the manager, who has gone above and beyond to help us. We have also dealt with Carole and Sam and again nothing is too much trouble for anyone in the branch. We couldn’t recommend them more highly. Thank you
Maccine · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 16 April 2026
Thank you so much for taking the time to leave a 5 star review. We’re absolutely delighted to hear about your positive experience with the branch. Kirsty, Carole, and Sam will be thrilled to know their efforts have made such a difference, and we’ll be sure to pass on your kind words. Providing helpful, friendly service is always our goal, so it means a lot to know we’ve achieved that for you. Thank you again for your recommendation, we really appreciate it.
★★★★★ 5/5
GoogleAbsolutely Fabulous service from the wonderful Consett Team. Thank you so much Kirsty. Sam and All 😍 …
Jude · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 16 April 2026
Thank you Jude for taking the time to leave us a lovely review and thank you for choosing us as your trusted agent. Feedback is so important to us and to know that you have received fabulous service is great! Best Wishes Kirsty & The team at Consett.
★★★★★ 5/5
GoogleKirsty and the Team @ Your Move in Consett have been fantastic star to finish. They have recently advertised and rents a BTL investment property I own in the area. I found the team very transparent when explaing cost options and despite it taking a little while to find the right tennant I believe we have now done so. Looking forward to working together for years to come.
Oliver · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 16 April 2026
Thank you so much for your kind review! We’re delighted to hear that the team at Your Move Consett have provided you with a transparent and supportive experience from start to finish. We understand how important it is to find the right tenant for your property and we’re pleased that the team’s patience and diligence have paid off. We truly appreciate your trust in us and look forward to continuing to support you with your property for many years to come. Best Wishes Kirsty & All at Consett.
★★★★★ 5/5
GoogleThank you to Kirsty, Sam, Penny, Izzy and Sam for the great service we received from the Consett office. Special mention to Carol, who went above and beyond, showing professionalism and dedication in getting us to completion. Thank you girls for all your help.
Peter · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 16 April 2026
Hi Peter, thank you so much for your kind words. We’re delighted to hear that you had such a positive experience with the Consett Team and a special thank you for highlighting Carol’s professionalism and dedication. Best wishes from All at the Consett Branch
★★★★★ 5/5
GoogleWhat an excellent service from start to finish. We felt assured that the staff at the branch would take care of everything, and ensure a professional service for us, nothing was too much trouble. Kirsty, the branch manager at Consett was instrumental in ensuring our sale went smoothly. Sam Crunden was great at the start of the process for our valuation, Sam Hannant was brilliant at commuicating with us throughout the selling and buying process, and Carol Herdman was excellent at offering us feedback and reviewing our file throughout. We also spoke with Penny and Izzy when arranging viewings and they were all very professional. We would highly recommend.
Rachael · 16 February 2026 · Your Move Chris Stonock Consett (30 Victoria Road)
Agent replied · 16 April 2026
Thank you for taking the time to leave such a lovely review. We’re absolutely delighted to hear that you felt well looked after from start to finish and that the whole process ran smoothly for you.
It’s wonderful to see so many of our Consett team recognised by name. Kirsty will be thrilled to know her support made such a positive difference, and we’ll be sure to pass on your kind words to Sam Crunden, Sam Hannant, Carol Herdman, Penny and Izzy as well. They’ll all be really proud to know their professionalism, communication and care stood out to you. Thank you again for your recommendation, it truly means a lot to us. We wish you all the very best in your new chapter in your forever home!
★★★★★ 5/5
GoogleA massive thankyou to all the team at Your Move Chester le Street for helping me sell my deceased mums house, they are a dynamic and dedicated team who are always incredibly helpful and deal swiftly with any queries. They found a buyer in under 2 weeks and the house completion took less than 3 months and was sold at the asking price. They made a potentially stressful time for me easy to navigate and I am a very satisfied customer. If you want to sell your house then use this team of caring professionals, you'll feel safe in their hands.
Karen · 16 February 2026 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 April 2026
Thank you so much for your kind words and for taking the time to leave such a wonderful review. We’re delighted to hear that your experience was stress-free and that our team was able to support you every step of the way. Your feedback means a great deal to us, and we’ll be sure to pass on your sincere thanks to Sharon, Julia, James, and John. It was a pleasure working with you, and we truly appreciate your trust and recommendation.
★★★★★ 5/5
GoogleFabulous team. They’ve been so professional supportive and friendly throughout. I have no reservations about recommending them. I’d give 10 stars if I could. Thank you xx
Mandy · 16 February 2026 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 April 2026
Thank you so much for your lovely review! We really appreciate your kind words and recommendation. It’s been an absolute pleasure supporting you, and your feedback means the world to our whole team. Thank you again, your 10 stars made our day! ✨
★★★★★ 5/5
GoogleThank you so much to all the team at Chester le Street for selling my late father’s home. In particular James who gave the initial valuation and to Julia who was always so friendly and helpful (nothing was too much trouble). We would not hesitate to use Your Move for buying and selling in the future.
Shirley · 16 February 2026 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 April 2026
Thank you so much for taking the time to leave such a kind and meaningful review. We’re truly honoured to have helped with the sale of your late father’s home. James and Julia will be delighted to hear your lovely words, they both take great pride in supporting clients with care and professionalism. Thank you again for your trust, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleThe Team at Your Move in Chester Le Street were brilliant. It was a stressful move and Sharon did all she could to help, she was always supportive. Joanne and Julia were fantastic, they were calm and helpful, always ringing back when they said they would. I would definitely recommend using Your Move (particularly Chester Le Street).
Diane · 16 February 2026 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 April 2026
Thank you so much for your wonderful review. We’re really pleased we could support you through what can be a stressful time. Sharon, Joanne and Julia will be absolutely delighted to hear your kind words, they all work incredibly hard to make the process as smooth and supportive as possible. Thank you for your recommendation, it truly means a lot to the whole Chester-le-Street team.
★★★★★ 5/5
GoogleGreat experience throughout the process. Joanne, Annaleigh, Maddy and James always ready to help.
Graham · 16 February 2026 · Your Move Chris Stonock Durham (89)
Agent replied · 16 April 2026
Thank you for the lovely review!
★★★★★ 5/5
GoogleMaddy, Angela, Joanne and Annaleigh were so helpful and informative for me and my husband moving house. Thank you very much for being so professional
Ruth · 16 February 2026 · Your Move Chris Stonock Durham (89)
Agent replied · 16 April 2026
Thank you for the kind review!
★★★★★ 5/5
GoogleThank you to Joanne Montgomery, Maddy, Annaleigh, or Angela for their helpful work in managing my property.
Thanh · 16 February 2026 · Your Move Chris Stonock Durham (89)
Agent replied · 16 April 2026
Thank you for the lovely review!
★★★★★ 5/5
GoogleThe team were amazing!!! Everything was so clear and well planned out for me and my husband. Maddy and the team were so supportive, professional and kind making the whole process so much easier. Thanks again guys!!!
Annabel · 16 February 2026 · Your Move Chris Stonock Durham (89)
Agent replied · 16 April 2026
Thank you for the lovely review. We are so happy to have helped you!
★★★★★ 5/5
GoogleMoving homes can be a stressful time so finding the right Estate Agent is important. Renting via Your Move has been a pleasant experience, Joanne matched us with the right property on our first day of viewings! Both Joanne and Maddie were helpful and fiendly throughout the process.
Thank you guys 🙂 …
Evija · 16 February 2026 · Your Move Chris Stonock Durham (89)
Agent replied · 16 April 2026
Thank you for the lovely review. We are so happy to have helped you move!
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