5/5
Rating only, no written review.
Agent replied · 6 February 2024
Thanks for your review Susan, we really appreciate it!

Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thanks for your review Susan, we really appreciate it!
5/5
Rating only, no written review.
Thank you Kathryn.
5/5
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Thank you David.
5/5
Rating only, no written review.
Thanks Mandy, we really appreciate your feedback.
5/5
Rating only, no written review.
Thank you Helen.
5/5
Rating only, no written review.
Thank you Sarah
5/5
Great professional service, thank you Mandy
Thank you for leaving us a review - we really appreciate it.
5/5
Great service would recommend Your Move Durham.
Thank you for your recommendation Mr Buddin. Your feedback is much appreciated.
5/5
Very professional service and very helpful throughout the whole process of buying my first home, would highly recommend.
Thank you for your review Melvin, we really appreciate your feedback and I'm delighted to hear you would recommend the Durham team. If we can assist you with anything in the future please do not hesitate to contact us.
5/5
so grateful for the assistance I received from Mandy at your Durham branch. very informative and set me up with everything I need in my house hunt!
Hi Peter, thank you so much for taking the time to leave us a review. We really appreciate your feedback.
5/5
Our experience of Your Move was entirely positive. Everyone we dealt with was knowledgeable and professional but also very personable which made the whole process of selling our home as stress free as that can be. Your Move was certainly the right choice for us.
Hello Kathy, thank you for taking the time to leave a review for us. Your lovely comments are very much appreciated by all the team. Best wishes from Mandy and everyone at Your Move Durham.
5/5
I had my property up for sale with another agent for 7 weeks and had no viewings. As I was eager to sell I went through rightmove to see which agent in Washington had sold the most properties and I identified Your Move. From my first call into the office, I found the team to be polite and eager to sell my property. I dealt with Sophie and Sharon throughout and they were very professional. The girls in the office managed to sell my property within 7 days and generated several viewings in this time. They gave regular feedback and were very proactive generating the viewings and negotiating the sale. I would highly recommend their services.
That is great to hear thank you for sharing your experience with our Washington branch.
5/5
Your Move Rowland's Gill where a joy to deal with. In a very stressful time Abi one of the agents there was extremely helpful, kind and her customer service was impeccable. Made me feel at ease and the process stress free. Visited the branch and everyone was lovely. Will definitely be advising my friends and family to deal with this branch and in the future if I need to I will deal direct also. Thank you again.
Hello Suzanne, thank you so much for taking the time to leave us a review. We re delighted to have been able to help you and really appreciate your recommendation.
5/5
Rating only, no written review.
Hello, thank you for rating our Consett branch 5 stars. We really appreciate your feedback!
5/5
Always very helpful and thoroughly professional.
Thank you Lindsay this is great to see. If we can help you again in the future, please let us know.
5/5
Very impressed with the service from all the staff, very professional, knowledgable and always happy to help with selling queries! Big thank you to Dave for sorting out my mortgage and insurances!
Hi Becky, thank you so much for taking the time to review our Consett team. I am delighted to hear how impressed you are, best of luck for the future.
5/5
Rating only, no written review.
Hello, thank you for rating our Consett branch 5 stars. We really appreciate your feedback!
5/5
Very impressed with the service from all the staff, very professional, knowledgable and always happy to help with selling queries! Big thank you to Dave for sorting out my mortgage and insurances!
Hi Becky, thank you so much for taking the time to review our Consett team. I am delighted to hear how impressed you are, best of luck for the future.
5/5
I found the staff to be so positive and friendly with myself in dealing with all aspects of the business and with other customers too, both in person and on the telephone. On my visit Abi and Vanessa excelled in all expectations. Ged
Hello Ged, thank you for taking the time to leave a review for our Rowlands Gill branch. I will pass your praise on to both Abi and Vanessa, I am sure they will be delighted. Thanks again.
5/5
Rating only, no written review.
Thank you for rating us!
1/5
To cut long story short i got told i definitely had a mortgage through them and after 4 months of running round getting stuff for mortgage firm (who would say very little to me as i had to go through your move as they were sorting the mortgage!) Ended up getting refused and left approx £1200 out of pocket! After this experience i wouldnt recommend them to anyone!
Hello Michael, firstly please accept my apologies for the delay in getting back to you as unfortunately we have just seen your review today. I am sorry to hear you did not had a positive experience with our Houghton branch, if there is anything I can help you with please email ymcs.marketing@your-move.co.uk and I will do my best to assist.
5/5
Great local branch with very attentive staff. Would recommend highly
Thank you for taking the time to leave us a review Tina, we really appreciate it.
5/5
All the girls at Your Move were so helpful when we were buying our first home. Always happy to answer our questions and advise us what happens next. Would absolutely recommend.
Thank you for your review.
5/5
Rating only, no written review.
Thank you for rating us 5 stars!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.