Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,234 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.
4,130
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,123 reviews on Google only. Show every review
5/5
GoogleNikita was absolutely fantastic at the end of my tenancy. Made the move our journey nice and simple and was the go between me and my landlord. I hope everyone gets to deal with Nikita because she is class. Give her a pay rise and 4 days extra holiday as she deserves it
Thank you so much for your kind words! I’ll be sure to pass this on to Nikita, she’ll be over the moon 😊 …
1/5
GoogleBede house flat in Farringdon for £500 pcm was originally listed at £450, but after a lot of people took their valuable spare time to go and view the property, they decided to re list the property, jack up the price and fob off any clients with some lie that the landlord was on holiday. Trashy business Seeing as there is no way to reply to your ridiculous essay, I will re edit and point out that you were happy to take people's details, arrange appointments where people took the time & effort to go and visit. Once the property was taken off you did not bother to inform anyone and came up with this made up story every time someone got in touch instead of having the decency to admit that the whole was just a waste of our time, in reality you were just using peoples free time to test the waters. That's scummy behaviour in my book and this lack of professionalism should be kept in check, but because of the times we live in, of course it isn't. You also mentioned you had problems with the previous tenant yet when we visited the property it had no signs of being inhabited. Landlords may as well just deal with clients directly as you don't seem to serve any real purpose other than writing up fake cheesy 5 star reviews for yourself. Useless
Good morning, William, This review was originally posted 18 months ago. At the time, we had no record of you in our system and haven’t had any contact with you since. It appears the review has been deleted and reposted again, which makes it look recent. If you’d like to discuss any concerns, please feel free to call the office, I’d be happy to help. Thanks, Sam
5/5
GoogleYour Move Estate Agents Chris Stonock in West Denton provided an outstanding experience from start to finish. The team was professional, approachable, and incredibly knowledgeable, making the entire process smooth and stress-free. They kept me fully informed every step of the way, with clear communication and quick responses to any questions. Their dedication and attention to detail really stood out, and it was clear they genuinely cared about achieving the best outcome. I would highly recommend Your Move Chris Stonock West Denton to anyone looking for a reliable and supportive estate agent. A truly five-star service! ⭐⭐⭐⭐⭐
Thank you so much for your wonderful review and kind words! We’re absolutely delighted to hear that you had such a positive experience with our West Denton team. Providing a smooth, stress-free service with clear communication is something we always strive for, so it’s fantastic to know that this came through during your journey with us. Your recommendation truly means a lot to the whole team. If we can assist you again in the future, please don’t hesitate to get in touch. Wishing you all the very best!, Your Move Chris Stonock West Denton Team
5/5
GoogleThank you to everyone at Your Move Chester-le-Street for all your help in selling my home. Although it’s been stressful the team at your move have been great. We first thought of selling our home over a year ago. We had your move come out and value. There was no pressure at all and we decided not to sell. We then seen our forever home come on the market I contacted Sharon at your move and they were happy to help. A quick sale and we secured a good price and got the house we were after. Your advice and support has been invaluable from the day James valued the house, to dealing with Julia and Joanne with viewings and John with the weekly updates from after sales. Highly recommended
Thank you so much for your kind words and for taking the time to share your experience. We’re absolutely delighted to hear that you felt supported throughout your journey, from your initial valuation with James to securing your forever home. Buying and selling can certainly be stressful at times, so it means a lot to know the team were able to make the process smoother and provide the guidance you needed. I’ll be sure to pass your lovely feedback on to Sharon, Julia, Joanne, John, and James, they’ll all be thrilled to hear it. Congratulations on your new home, and thank you again for choosing us and for your recommendation!
1/5
GoogleBede house flat in Farringdon for £500 pcm was originally listed at £450, but after a lot of people took their valuable spare time to go and view the property, they decided to re list the property, jack up the price and fob off any clients with some lie that the landlord was on holiday. Trashy business Seeing as there is no way to reply to your ridiculous essay, I will re edit and point out that you were happy to take people's details, arrange appointments where people took the time & effort to go and visit. Once the property was taken off you did not bother to inform anyone and came up with this made up story every time someone got in touch instead of having the decency to admit that the whole was just a waste of our time, in reality you were just using peoples free time to test the waters. That's scummy behaviour in my book and this lack of professionalism should be kept in check, but because of the times we live in, of course it isn't. You also mentioned you had problems with the previous tenant yet when we visited the property it had no signs of being inhabited. Landlords may as well just deal with clients directly as you don't seem to serve any real purpose other than writing up fake cheesy 5 star reviews for yourself. Useless
Good morning, William, This review was originally posted 18 months ago. At the time, we had no record of you in our system and haven’t had any contact with you since. It appears the review has been deleted and reposted again, which makes it look recent. If you’d like to discuss any concerns, please feel free to call the office, I’d be happy to help. Thanks, Sam
5/5
GoogleSuper helpful staff at the Durham Branch on the numerous occasions I have visited in the last few months. Insightful local knowledge and advice received. Many thanks to Joanne, Angela, Maddy and Anna Leigh for their time and assistance.
Thank you Paul for the lovely review. We are always happy to help!
5/5
GoogleLovely staff at the Your Move Whickham branch, have had a few issues in the past that have always been resolved so I can’t thank them enough, Nikita is very lovely on the phone with solving my problems!
Thank you so much for taking the time to leave this lovely review! We’re really pleased to hear that you’ve always been well looked after by the team at the Your Move Whickham branch. While we’re sorry you’ve experienced a few issues in the past, we’re glad everything was resolved for you each time. Thank you again for your continued trust and for sharing your experience!
5/5
GoogleHad my rental property moved to Nikita, very happy with the service that I am now receiving.
Thank you for your kind feedback, it’s really appreciated. We’re delighted to hear you’re happy with the service Nikita has provided
5/5
Googleservices is amazing. And really friendly.
Thank you very much for your review and are pleased you were satisfied with the level of service your received. Kind Regards Chris
5/5
GoogleNikita has given me great service. I would give her 7 starts if that was possible. She has kept me informed throughout the process. I believe she went over and above what was needed. I would definitely recommend Your Move they deliver great service. Thank you Nikita.
5/5
GoogleNikita from the Whickham branch was so lovely and very helpful whenever we needed anything!
Thank you for your kind review it’s really appreciated. I’m delighted to hear you found the team helpful and supportive throughout. We’re always here if you need anything!
5/5
GoogleI can’t recommend the team at your Move Estate Agents Sunderland highly enough. From start to finish, the service was outstanding, and the whole process felt smooth, professional, and genuinely cared for. A huge thank you to Sam, Sarah x 2, Maddison, Chloe who were always available to answer questions, kept me fully informed, and handled everything with incredible efficiency and warmth. Nothing ever felt like too much trouble, and communication was clear and reassuring throughout. A special mention to Sam for the incredibly thorough market research she carried out in preparation for the valuation and home visit. The comparables she presented were detailed, well-explained, and clearly tailored to my property, giving me complete confidence in the pricing strategy from the very beginning. Her preparation, knowledge of the market and buyer base really stood out and set the tone for the entire experience. What really stood out overall was the personal touch. Moving can be stressful, but the team made it feel manageable Not only did they support me throughout, but they also supported our buyers, helping to keep everything progressing smoothly for everyone involved. Their knowledge of the market, the process and attention to detail, and dedication to getting the best outcome truly set them apart. Even more impressively, from listing to reaching best and final offers took less than a week, with all offers coming in at or above the asking price. This speaks volumes about their strategy, marketing, and deep understanding of the local market. Thanks to their hard work and commitment, everything was completed seamlessly. I’m so grateful for their support and wouldn’t hesitate to recommend Your Move Estate Agents Sunderland to anyone looking for a reliable, friendly, and highly professional service. An exceptional experience from an exceptional team!
Thank you Suzanne for your recommendation and for trusting us with your move. We wish you all the very best in your new home, and please don’t hesitate to reach out if we can help you again in the future. Sarah 😊 …
5/5
GoogleRating only, no written review.
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience. Sarah
5/5
GoogleExcellent service and support from Ashley, Louise, Shannon, Terri & Libby from start to finish - made the whole process a lot easier
Thank you so much for your kind words! We’re delighted to hear that Ashley, Louise, Shannon, Terri, and Libby were able to support you throughout the process and make everything feel easier. We’ll be sure to pass on your lovely feedback to the team, they’ll really appreciate it. If there’s ever anything more we can help with, please don’t hesitate to get in touch!
5/5
GoogleNikita Kohli was absolutely fantastic and professional in providing support! Thank you Nikita😊 …
Hello Tia. Thank you for your lovely review. It’s great to hear Nikita made such a positive impression, your feedback will mean a lot to her. Providing support to our customers is a top priority. Kind Regards Susan Usher Branch Manager.
5/5
GoogleBrilliant from start to Finish and would certainly recommend Helen to anyone
Hello Cameron. Thank you so much for your lovely review. We’re delighted to hear that you had such a positive experience from start to finish. Helen will be especially pleased with your kind recommendation. We truly appreciate you taking the time to share your feedback. Kind Regards Susan Usher Branch Manager.
5/5
GoogleTracey, Susan and the team have been fantastic in helping to sell my mothers house. Tracey took some photos that really sold the house and having an arial photo was a great as it showed land that otherwise wasn't clear to potential buyers. Can't fault the team with the service. Thank you.
Hello Michael. Thank you so much for your kind words and review. We’re delighted we could support you in the sale of your mother’s home and make the process as smooth as possible for you. Tracey will be especially pleased to hear your feedback the aerial photography really can make such a difference, so it’s great to know it helped showcase the property so well. We truly appreciate your recommendation and your trust in myself, Tracey and the team. Kind Regards Susan Usher Branch Manager.
5/5
GoogleWow!!! What a great experience we have recently had with Your Move Consett. Many thanks to Kirsty, Carol, Penny, Izzy, Sam C and Sam H!!
Thank you Will for taking the time to leave a 5 star review after your recent house completion, we wish you all the best in your new home. Thank you for choosing Your Move Chris Stonock, best wishes from All at Consett.
5/5
GoogleEveryone in the office couldn’t have been more helpful, Penny was amazing on the phone and Carol, Sam C, Sam H, Izzy, Kirsty were all outstanding. Thanks everyone👍🏼
Hi Liam. Thank you for leaving your kind review and hope you're enjoying your new home. Best wishes from all at the Consett Branch
5/5
GoogleSold my house with Your Move Consett and the girls couldn’t have been more professional/helpful. Thankyou Sam C, Penny, Kirsty, Sam H, Carol and Izzy!
It was a pleasure in securing you a buyer so quickly Emily, thank you for taking the time to leave us a 5 star review, we really appreciate it. Best of luck from All at Consett.
5/5
GoogleSold a property through Your Move in Consett. Great service from all of the staff, Sam C gave a great valuation, Kirsty, Sam H, Carol, Izzy and Penny always kept in touch regularly throughout whole process and Angela from sales progression was also great. Will certainly recommend to friends and family
Hi Jason. Thank you for your kind words and best of luck in your new property. Best wishes from all at the Consett Branch
5/5
GoogleRating only, no written review.
Thank you for your review.
5/5
GoogleJust sold my house with your move, staff are friendly and easy to work with will use again
Thank you for the review Philip. We look forward to working with you again!
5/5
GoogleJoanne, Maddy, Annaleigh, Nathan and Angela were extremely helpful in my home search. Answering all my queries About each stage of the process. Would highly recommend!
Thank you Theresa for the lovely review. We wish you luck and are here to help if you need us again.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
