Trusted Agent profile · Tyne & Wear and County Durham

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Your Move Chris Stonock estate agents in Consett, Chester Le Street, Wallsend and 11 more

4.8

★★★★★ Excellent

4,159 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Chester Le Street (two offices), Wallsend (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,159 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,047

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

108

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,041 reviews on Google only. Show every review

5/5

Google

We have just sold our home with Your Move and all the staff at Chester-le-Street were brilliant! Always helpful and answered all of our questions. Would definitely recommend.

Abigail · 18 June 2017 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 June 2024

Thank you for your review, it was our pleasure.

1/5

Google

Rating only, no written review.

Mac · 7 February 2017 · Your Move Chester Le Street

Agent replied · 6 February 2024

Hello Mac, I'm sorry to hear you are disappointed with us. Could you please provide some more information so we can look into this? ymcs.marketing@your-move.co.uk. Thank you.

5/5

Google

Sarah and Rachel could not have been nicer or more helpful and their wider support team giving me updates was of good help

Sam · 9 December 2016 · Your Move Low Fell

Agent replied

Thanks for your review Sam we really appreciate it.

5/5

Google

…

Sam · 18 January 2016 · Your Move Low Fell

Agent replied

Thanks for your review Sam we really appreciate it.

1/5

Google

…

Peter · 18 January 2016 · Your Move Low Fell

Agent replied

Hello Peter, I am so sorry to hear you have had a disappointing experience with us. If there is anything further I can do to help please email ymcs.marketing@your-move.co.uk. Thank you.

2/5

Google

Recently sold my house through the Washington branch and I can only describe the sale from start to finish as amateur,bordering on incompetence. When the vendor has to request more photographs and additions to the initial write up on the property to enhance interest,,,, well,,, do I need to say any more? Now to "sales progression" what is that all about??? maybe it should be re-named " hassle the vendor to death" this particular guy(at the houghton branch) was constantly on the phone and his start line was "hi Mr ........ its regarding the property at >>>>>>>, ,,,, what other property would it regard???? This person always spoke with an air of arrogance and appeared so full of his own self importance,,,, I knew someone who sold there house not long before myself and had a very similar experience with this persistent fellow,,,,,,,, I can say without reserve I would never deal with this agent again

Alan · 20 June 2015 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied · 17 June 2024

I am very sorry to hear that you feel this way. Could you please send an email to ymcs.marketing@your-move.co.uk giving the outline of what has happened and the address of the property you sold through us so that we can get to the bottom of your complaint for you. Kind regards Sarah Heron Marketing Assistant.

2/5

Google

Recently sold my house through the Washington branch and I can only describe the sale from start to finish as amateur,bordering on incompetence. When the vendor has to request more photographs and additions to the initial write up on the property to enhance interest,,,, well,,, do I need to say any more? Now to "sales progression" what is that all about??? maybe it should be re-named " hassle the vendor to death" this particular guy(at the houghton branch) was constantly on the phone and his start line was "hi Mr ........ its regarding the property at >>>>>>>, ,,,, what other property would it regard???? This person always spoke with an air of arrogance and appeared so full of his own self importance,,,, I knew someone who sold there house not long before myself and had a very similar experience with this persistent fellow,,,,,,,, I can say without reserve I would never deal with this agent again

Bring · 31 August 2014 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied · 28 August 2024

I am very sorry to hear that you feel this way. Could you please send an email to ymcs.marketing@your-move.co.uk giving the outline of what has happened and the address of the property you sold through us so that we can get to the bottom of your complaint for you. Kind regards Sarah Heron Marketing Assistant.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.

Trusted Agent Awards winners in one year, the group and its branches: 2025.

Trusted Agent Awards by year, 2025

Source: Trusted Agent Awards winners lists, as published, linked by year.

EA Masters

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.

EA Masters winners in four years, the group and its branches: 2025, 2020, 2019, 2018.

EA Masters by year, 2025 to 2018

Source: EA Masters winners lists, as published, linked by year.

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Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 390 reviews rated 4.9 out of 5, followed by Your Move Chester Le Street with 316.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.

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