5/5
Always very helpful and thoroughly professional.
Agent replied · 6 February 2024
Thank you Lindsay this is great to see. If we can help you again in the future, please let us know.

Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,150 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Chester Le Street (two offices), Wallsend (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,150 reviews on three platforms, rated 4.8 out of 5 overall.
4,038
Reviews on Google
All 24 offices
108
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
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Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 4,032 reviews on Google only. Show every review
5/5
Always very helpful and thoroughly professional.
Thank you Lindsay this is great to see. If we can help you again in the future, please let us know.
5/5
Very impressed with the service from all the staff, very professional, knowledgable and always happy to help with selling queries! Big thank you to Dave for sorting out my mortgage and insurances!
Hi Becky, thank you so much for taking the time to review our Consett team. I am delighted to hear how impressed you are, best of luck for the future.
5/5
Rating only, no written review.
Hello, thank you for rating our Consett branch 5 stars. We really appreciate your feedback!
5/5
Very impressed with the service from all the staff, very professional, knowledgable and always happy to help with selling queries! Big thank you to Dave for sorting out my mortgage and insurances!
Hi Becky, thank you so much for taking the time to review our Consett team. I am delighted to hear how impressed you are, best of luck for the future.
5/5
I found the staff to be so positive and friendly with myself in dealing with all aspects of the business and with other customers too, both in person and on the telephone. On my visit Abi and Vanessa excelled in all expectations. Ged
Hello Ged, thank you for taking the time to leave a review for our Rowlands Gill branch. I will pass your praise on to both Abi and Vanessa, I am sure they will be delighted. Thanks again.
5/5
Rating only, no written review.
Thank you for rating us!
1/5
To cut long story short i got told i definitely had a mortgage through them and after 4 months of running round getting stuff for mortgage firm (who would say very little to me as i had to go through your move as they were sorting the mortgage!) Ended up getting refused and left approx £1200 out of pocket! After this experience i wouldnt recommend them to anyone!
Hello Michael, firstly please accept my apologies for the delay in getting back to you as unfortunately we have just seen your review today. I am sorry to hear you did not had a positive experience with our Houghton branch, if there is anything I can help you with please email ymcs.marketing@your-move.co.uk and I will do my best to assist.
5/5
Great local branch with very attentive staff. Would recommend highly
Thank you for taking the time to leave us a review Tina, we really appreciate it.
5/5
All the girls at Your Move were so helpful when we were buying our first home. Always happy to answer our questions and advise us what happens next. Would absolutely recommend.
Thank you for your review.
5/5
Rating only, no written review.
Thank you for rating us 5 stars!
5/5
Rating only, no written review.
Thank you for rating us 5 stars Michelle, we really appreciate it.
5/5
Rating only, no written review.
Thanks Mandy, we really appreciate your feedback.
1/5
Rating only, no written review.
Hello Mac, I'm sorry to hear you are disappointed with us. Could you please provide some more information so we can look into this? ymcs.marketing@your-move.co.uk. Thank you.
5/5
Rating only, no written review.
Thank you David, your review is much appreciated from all of us at Your Move Chris Stonock.
5/5
Rating only, no written review.
Thank you for your review Carole!
5/5
Rating only, no written review.
Hi Danny, thank you for your review.
5/5
We have just sold our home with Your Move and all the staff at Chester-le-Street were brilliant! Always helpful and answered all of our questions. Would definitely recommend.
Thank you for your review, it was our pleasure.
1/5
Rating only, no written review.
Hello Mac, I'm sorry to hear you are disappointed with us. Could you please provide some more information so we can look into this? ymcs.marketing@your-move.co.uk. Thank you.
5/5
Sarah and Rachel could not have been nicer or more helpful and their wider support team giving me updates was of good help
Thanks for your review Sam we really appreciate it.
5/5
Rating only, no written review.
5/5
…
Thanks for your review Sam we really appreciate it.
1/5
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Hello Peter, I am so sorry to hear you have had a disappointing experience with us. If there is anything further I can do to help please email ymcs.marketing@your-move.co.uk. Thank you.
2/5
Recently sold my house through the Washington branch and I can only describe the sale from start to finish as amateur,bordering on incompetence. When the vendor has to request more photographs and additions to the initial write up on the property to enhance interest,,,, well,,, do I need to say any more? Now to "sales progression" what is that all about??? maybe it should be re-named " hassle the vendor to death" this particular guy(at the houghton branch) was constantly on the phone and his start line was "hi Mr ........ its regarding the property at >>>>>>>, ,,,, what other property would it regard???? This person always spoke with an air of arrogance and appeared so full of his own self importance,,,, I knew someone who sold there house not long before myself and had a very similar experience with this persistent fellow,,,,,,,, I can say without reserve I would never deal with this agent again
I am very sorry to hear that you feel this way. Could you please send an email to ymcs.marketing@your-move.co.uk giving the outline of what has happened and the address of the property you sold through us so that we can get to the bottom of your complaint for you. Kind regards Sarah Heron Marketing Assistant.
2/5
Recently sold my house through the Washington branch and I can only describe the sale from start to finish as amateur,bordering on incompetence. When the vendor has to request more photographs and additions to the initial write up on the property to enhance interest,,,, well,,, do I need to say any more? Now to "sales progression" what is that all about??? maybe it should be re-named " hassle the vendor to death" this particular guy(at the houghton branch) was constantly on the phone and his start line was "hi Mr ........ its regarding the property at >>>>>>>, ,,,, what other property would it regard???? This person always spoke with an air of arrogance and appeared so full of his own self importance,,,, I knew someone who sold there house not long before myself and had a very similar experience with this persistent fellow,,,,,,,, I can say without reserve I would never deal with this agent again
I am very sorry to hear that you feel this way. Could you please send an email to ymcs.marketing@your-move.co.uk giving the outline of what has happened and the address of the property you sold through us so that we can get to the bottom of your complaint for you. Kind regards Sarah Heron Marketing Assistant.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Your Move Consett has the most, with 389 reviews rated 4.9 out of 5, followed by Your Move Chester Le Street with 316.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards.
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