★★★★★ 5/5
GoogleI have had an excellent experience moving into my new flat with your move. All the way through the process they have been helpful and efficient and I have felt reassured that everything is in hand. Thank you to Bethany who has seen me through the process, and also to Gillian who I have had support from. The staff have been friendly and professional, they have communicated with me regularly and nothing has been too much trouble for them.
Laura · 17 June 2019 · Your Move Chris Stonock Newcastle Upon Tyne (Bishop Court Front Street)
Agent replied · 15 June 2024
Thank you for your feedback Laura, it is highly appreciated. If you need us in the future you know where we are. Kind Regards, Bethany Phillips
★★★★★ 5/5
GoogleGillian valued my property some time ago and fortunately remembered my property details. recently there was interest in a nearby property and Gillian called me to invite me to put my flat on the market.
Within a couple of days I had a very successful sale and i am delighted
Gillian is thoroughly polite professional helpful and friendly
her outstanding capabilities have played to my advantage & helped me enormously.
Thank you
Sally · 12 June 2019 · Your Move Whitley Bay
Agent replied
Sally this review is so endearing and thank you for your extremely kind words about Gillian she has been with us for many years and knows the market. One very important part of our job is remembering our customers as not everyone does move first time around.
The fact that Gillian has that knowledge shows good business practice. Also when you live in such a popular area we have buyers waiting for property's like yours.
Assuring you of our best attentions
Susan Usher
Sales Manager
★★★★★ 5/5
Google…
Tim · 22 May 2019 · Your Move West Denton
Agent replied
Thank you Tim
★★★★★ 1/5
GoogleRating only, no written review.
Sinead · 14 March 2019 · Your Move Rowlands Gill
Agent replied
Hi Sinead, I'm sorry to see your review today. Unfortunately we can't find you on the system so have no record of why you are disappointed with our service. Can you please email ymcs.marketing@your-move.co.uk so we can investigate this further please?
★★★★★ 5/5
GoogleWent with a different estate agent but after 2 months we had only had 1 viewing. Moved over to this estate agent and we had probably 20 viewings and sold within 2 weeks of it going up. Staff couldn't be better and kept me up to date at all stages
Lisa · 12 March 2019 · Your Move Whitley Bay
★★★★★ 5/5
GoogleExcellent service from tim Susan Michelle and Scott
Paul · 12 February 2019 · Your Move West Denton
Agent replied
Hi Paul. Thanks for the 5* review! I will be sure to pass on your praise to everyone at West Denton. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleBeing a first time buyer I would like to thank all the staff at your move consett for all their help and assistance in my search for my first home
Lewis · 7 February 2019 · Your Move Consett
Agent replied · 6 February 2024
Thank you for your review Lewis.
★★★★★ 5/5
GoogleFor first time buyer it's always hard but Stacey Lee from your move consett has been brilliant. Always their to answer any questions arranging appointments for me and my partner at the drop of a hat. She had made looking and viewing much Easyer and no added stress Highly recommended
Shaunna · 7 February 2019 · Your Move Consett
Agent replied · 6 February 2024
Hi Shaunna, thank you for taking the time to write a review. Please don't hesitate to contact us if you need anything. Best wishes.
★★★★★ 1/5
GoogleNever to be trusted again
S · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
I'm sorry to see your rating Mr Pendleton. I believe you are already in discussion with my colleagues regarding your experience and I hope everything can be resolved soon. Best wishes, Your Move.
★★★★★ 5/5
GoogleNicola (Chester le street) was extremely helpful and always on hand to answer any questions we had. Helped things run as smoothly as possible.
Nathan · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you for your review Mr Gunn
★★★★★ 5/5
GoogleAgents at Your Move are dedicated and put themselves out to provide an excellent service. Most of all they are so polite and are in contact regularly.
Millie · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Millie and thank you for the great review. We are so happy to have helped you and glad that found our service up to scratch! I will be sure to pass on your praise to everyone at the Chester-le-Street branch. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleI can not rate this branch of your move highly enough. From agreeing to sell with them to getting the photos taken it has been very easy due to the friendly nature of the staff. They are very proactive getting viewings before the brochure was even completed.
Dave · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you very much for your review Dave. Best wishes from all at Chester-le-Street.
★★★★★ 5/5
Googlepleased i chose right move to sell my property they have been professional, constantly keep in touch will you all the way. big massive thankyou especially JULIA she has been fantastic helpful and supportive what a lovely lady. big thankyou to all the team. would recommend them to everyone.
wendie patterson
Wendie · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you for taking the time to write a review Wendie. It's been lovely to help you and you know where I am if you need anything at all. Best wishes, Julia.
★★★★★ 5/5
GoogleA big thankyou to Yourmove and especially Nicola @ Chester le Street for helping me find my new home. You really took that stressful edge off and got the ball rolling super speedy. It was lovely to have dealt with you and would highly recommend to anyone looking to rent/buy in Ch-le-st, Nic is your gal!! Thanks again!! :)
Mel · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you so much Mel, this is brilliant to hear! Best wishes, Your Move
★★★★★ 5/5
GoogleI can't thank enough to Julia Williams at Your Move for her honesty, commitment, and dedication to her work. The best representative estate agent I ever met. Highly recommended!
Sue · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Sue, this is absolutely fantastic to hear. Thank you for taking the time to leave a review. Best wishes from all at Your Move.
★★★★★ 5/5
GoogleAn excellent company would highly recommend,an extremely stressful experience moving house made much easier by the thoroughly professional and courteous team that is your move chester le street,we were put at ease about the whole process right from the start when visited by Ian the valuations manager,and this continued once handed over to Julia and the whole team in the office who coordinated every aspect of the sale extremely well,they are currently very active in trying to find us a new property to purchase and keep in regular contact.
Mr G jones
Geoffrey · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you for your lovely review Mr Jones. We very much appreciated your kind words and positive feedback. Best wishes, Julia and the team.
★★★★★ 3/5
GoogleI would like to say 'Thank you' to Julia for her professional and helpful manner in trying to secure a property for me. Her customer service is something that should be promoted and recognised within the company. An individual who willingly went 'above and beyond' to help.
Although I will not choose to use Your Move services, I am unable to fault the professionalism of the staff. Thank you Julia and all the best for the future.
Tracy · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you for your feedback Tracy, I will be sure to pass your comments on to Julia so she knows how much you appreciated her assistance. Best wishes, Your Move Chris Stonock.
★★★★★ 5/5
GoogleHuge thanks to Julia at Chester le Street branch who found a buyer for our house before our property was made fully available to market. This is the second time we have used Your Move in Chester le Street and we are delighted with the service. Very approachable and friendly staff.
Mr & Mrs Walls
Lorraine · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you for your review Mr & Mrs Walls.
★★★★★ 4/5
GoogleThe process to put the house on the market by Your Move Chris Stonock Chester-le-Street was very speedily and efficiently done. Evaluation by Ian Taylor was realistic, honest and very very helpful. It's early days but Leanne has been in touch to provide me with update. They have made me feel that I get good support and help from them to sell the house.
Minamiko · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Minamiko and thank you for the review. We glad that you found the service we offered to be of a great help to you and we hope that you continue to use Your Move in the future! All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleI would like to comment positively on a thoroughly professional job done by the team at Your Move Chester-le Street. Selling the house in an unfashionable area of County Durham took considerable, tenacity and durability by the team. I would particularly like to compliment John and Julie who went above and beyond the call of duty to bring the sale to a satisfactory conclusion. I would have no hesitation using the team again or recommending them to friends. Many Thanks
Stuart · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hello Stuart, thank you so much for your review. It's been a pleasure working with you. Best wishes from all the team at Chester-le-Street.
★★★★★ 5/5
GoogleTop marks for Julia at Your Move Chester-le-st. She is always cheerful, positive and enthusiastic - an absolute asset to the team!! Her knowledge of the market and industry is really beneficial. Her honest and caring approach makes the strain of selling your house a lot easier!!
A great big thank you Julia for your tireless dedication and commitment to seeing things through as smoothly as possible.
Keep up the good work!
Tim · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hello Mr Evershed, thank you very much for your review. I will pass your lovely comments on to Julia - she will be delighted! Best wishes, Your Move Chris Stonock
★★★★★ 5/5
GoogleThe Your Move teams at Chester le Street and Houghton-le-Spring recently handled the sale of my father's house after he passed away earlier this year. I have to say the service we received was excellent considering our circumstances. The staff at both branches were receptive and compassionate and did everything they could to get the property sold for us as quickly as possible.
A special mention for Julia, Nikki, Ian & John; all of whom kept us updated on a regular basis while the house was on the market.
Couldn't recommend the service highly enough and would definitely use them again in future.
Thanks for the help and support
Mark · 7 February 2019 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Mark and thank you for the great review. We are very sorry for your loss and are happy that we could have helped you through this difficult time. I will be sure to pass along all of your praise to the Chester-le-Street and sales support teams and thanks again. All the best for the future, from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleExcellent service from everyone in the office
Raymond · 7 February 2019 · Your Move Durham
Agent replied · 6 February 2024
Thank you for leaving a review Mr Bowden
★★★★★ 5/5
GoogleExcelent service from Mandy and the Durham branch would highly recomend.
David · 7 February 2019 · Your Move Durham
Agent replied · 6 February 2024
Thank you very much for your recommendation Mr Dinning.
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