★★★★★ 5/5
GoogleWe were very happy with our dealings with Your Move Durham . We mainly dealt with Sharon and Darren who were both helpful ,friendly and efficient with communications. Sharon was prompt with responses to any of our questions.They were very accommodating after our offer was accepted in letting us have access to the property to let workman in for quotes . Thank you to all ..regards Mark Corbett.
Mark · 18 June 2019 · Your Move Chris Stonock Durham (89)
Agent replied · 16 June 2024
Hi Mark and thank you for your kind review. We are so pleased to have found you a home and hope that you would consider choosing Your Move again in the future. I will be sure to pass on your praise to Sharon, Darren and the rest of the staff in our Durham branch. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleMany thanks to Sharon and Mandy at Durham branch of Yourmove for the professional handling of the sale of our house. Their hard work and dedication is much appreciated. Their communication to us over what was happening regarding the whole process was exemplary. Regular telephone contact ensured we were never left in the dark and always knew what was happening. I would not hesitate to recommend the Durham branch of Your move to anyone wishing to market their property.
Alan · 18 June 2019 · Your Move Chris Stonock Durham (89)
Agent replied · 16 June 2024
Hi Alan and thank you for your kind review. I will be sure to pass on your praise to Mandy, Sharon and the rest of the Durham branch. Thanks again and all the best for the future from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleA credit to Your Move Durham
The Your Move Team have been fantastic from start to finish. Both Mandy & Zoe from the Durham branch have been a pleasure to deal with and their levels of customer service has been outstanding.
They've kept us informed at each stage and their support has made what could have been a stressful process, a great experience.
Sarah · 18 June 2019 · Your Move Chris Stonock Durham (89)
Agent replied · 16 June 2024
Thank you for the great review, Sarah. We are glad that we could have helped you in this stressful period and I will be sure to pass on your best to Mandy, Zoe and the rest of the Durham branch. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleWe've just received a superb service from the team at Your Move in Durham. We purchased a repossession which had a lot of time pressures involved. Mandy, the manager and the rest of the team worked tirelessly to keep us and all the parties informed. They responded really well, promptly and efficiently, to requests for assistance, or just to move things along. This could not have been a better service. We would definitely recommend Your Move in Durham and go to them in the future for both buying and selling.
Anita · 18 June 2019 · Your Move Chris Stonock Durham (89)
Agent replied · 16 June 2024
Thank you
★★★★★ 3/5
GoogleThey are good , but charges and fees some times are ridiculous 300£ admin fees and application fees and referencing , 120£ for ending contract , 120£ for renewing contract , 120£ for changes to the contract , 120£ referencing ( open rent does all that for 20£!)
Docyehya · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
★★★★★ 5/5
GoogleAgents at Your Move are dedicated and put themselves out to provide an excellent service. Most of all they are so polite and are in contact regularly.
Millie · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Millie and thank you for the great review. We are so happy to have helped you and glad that found our service up to scratch! I will be sure to pass on your praise to everyone at the Chester-le-Street branch. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleI would highly recommend this team they all work well together and have done there most up most to help l would highly recommend them they have been on the ball from start to finish in the purchase of my new property nothing seems to be a problem all l can do now is say thanks to all involved excellent team work thanks guys
Paul · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Paul and thank you for your review! We're so glad that we finally managed to get your sale through for you and hope you are happy in your new home. Thanks again and all the best from the Your Move Chris Stonock team at Chester-le-Street
★★★★★ 5/5
GoogleLovely and helpful staff. Julia is an absoulte delight to deal with and would highly recommend Gary if any financial advice is needed. Everyone is very informative and extremely professional.
Sarah · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Thank you very much Sarah
★★★★★ 5/5
GoogleI would really like to thank everybody in Your Move (Chester le Street) for such a professional, friendly and efficient service. Our home was sold in only 7 days!! We thoroughly recommend and use them again.
Caroline · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Excellent news! Thank you for your review Caroline.
★★★★★ 5/5
GoogleWe were first time buyers, not really knowing anything about the process. Your move were really helpful but particularly John. We had some obstacles in our sale and without johns hard work we might still have been waiting for some solutions. He was always so helpful and understanding. It was very stressful but without johns help it would have been so much more stress. The ladies at the office were also lovely. After a very stressful “moving day” long story short we didn’t get our keys until 10 min to closing at 5:50 on Friday, the ladies at the office said they would wait for us, as we sat in traffic so we could actually move over the weekend. Our solicitors and others won’t get such a good review.. however I would like to thank John for his great service and caring nature he did go above and beyond to help us.
Danielle · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Danielle and thank you for the great review! It was our pleasure helping you to find your perfect home and I will be sure to pass on your praise to John in sales support as well as everyone in Chester-le-Street. Please don't hesitate to get in touch if you have any more queries or issues. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 4/5
GoogleThe process to put the house on the market by Your Move Chris Stonock Chester-le-Street was very speedily and efficiently done. Evaluation by Ian Taylor was realistic, honest and very very helpful. It's early days but Leanne has been in touch to provide me with update. They have made me feel that I get good support and help from them to sell the house.
Minamiko · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Minamiko and thank you for the review. We glad that you found the service we offered to be of a great help to you and we hope that you continue to use Your Move in the future! All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleBeing first time buyers, we had no experience with estate agents and we were very nervous going into purchasing our first home. However, Matthew from this branch was brilliant and extremely professional. From our first conversation, nothing was ever too much trouble for him and any question we had he dealt with extremely quickly and got straight back to us with an answer. We have had nothing but a positive experience with Your Move, and because of Matthew we would definitely recommend to anyone.
Hollie · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Hollie and thank you for the great review! We are so happy to have been able to help you with buying your first home and hope that you will be happy there. If you need any more help then you know where to find us. I will be sure to pass on your praise to Matthew and the rest of the Chester-le-Street team! Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleI'd like to thank all the staff at Your Move in Chester-le-Street but in particular Julie Willams. It was so refreshing to deal with someone as professional and friendly as Julie, she went over and above to assist us in finding a suitable house culminating in us having an offer accepted on a house which Julie found for us and arranged a viewing.
It was also a pleasure to ring the office to speak to Julie and know that I was going to have a friendly and happy voice on the other end of the phone. Julie is an asset to your office and she has helped to make my experience dealing with Your Move an excellent one and I will not hesitate in recommending your services to my family and friends.
Elizabeth Freeman
David · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Liz and thank you for your great review. We are so pleased to have finally found you a property and hope you will be happy in your new life there! I will be sure to pass on your praise to Julia and the rest of the team in the Chester-le-Street office. If there is anything else you need please do not hesitate to get in touch. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleHave had a roller coaster ride in the last year regarding sale of our property, and trying to find a new one. Have finally completed sale early April.
Must say a massive "thank you" to Julia and Nicky in the office who have been excellent throughout, and provided great support, keeping us positive in the difficult times. Also once sale was agreed subject to contract, then the Sales support team, particularly John, we're so good at keeping us up to date, and looking after our interests to ensure the sale was completed.
Based on this experience, would strongly recommend this team in Chester le Street to anyone needing an estate agent, many thanks again to you all.
Ian · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Ian and thanks for your great review! We are so pleased to have sold your home for you and hope that you will be happy in your new home. If there is anything else you need then please do not hesitate to get in touch. I will be sure to pass on your praise to Julia, Nicky and the rest of the team in the Chester-le-Street office. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleThe Your Move teams at Chester le Street and Houghton-le-Spring recently handled the sale of my father's house after he passed away earlier this year. I have to say the service we received was excellent considering our circumstances. The staff at both branches were receptive and compassionate and did everything they could to get the property sold for us as quickly as possible.
A special mention for Julia, Nikki, Ian & John; all of whom kept us updated on a regular basis while the house was on the market.
Couldn't recommend the service highly enough and would definitely use them again in future.
Thanks for the help and support
Mark · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Mark and thank you for the great review. We are very sorry for your loss and are happy that we could have helped you through this difficult time. I will be sure to pass along all of your praise to the Chester-le-Street and sales support teams and thanks again. All the best for the future, from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleSo very happy with the service received from Your Move especially the care and guidance from Julia Williams. It was a bumpy ride but she kept us strong. She is an absolute credit to the company. Your Move have successfully sold our property 3 times and very quickly (Only issues were down to us - not finding a new property). Very polite and professional service. Would definitely recommend.
Amanda · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Amanda and thank you for your great review. We are so pleased that we managed to finally sell your property for you and hope that you will be happy in your new home. I will be sure to pass on your kind words to Juali and the rest of the Chester-le-Street branch. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleExcellent, efficient, friendly, caring service from Julia and the team at Chester le Street. They keep you informed every step of the way.
When we bought the house for my mother Julia couldn't have been more helpful and caring. We then, sadly, had to sell the house within a short space of time and once again Julia and the team were wonderfully efficient and helpful. Their customer service is exceptional - I can't recommend them enough.
Carol · 18 June 2019 · Your Move Chris Stonock Chester Le Street (53 Front Street)
Agent replied · 16 June 2024
Hi Carol and thank you for your great review! We're so glad that we could have helped you with your sale and purchase and I will be sure to pass on your praise to Julia and the rest of the Chester-le-Street branch. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleGreat service, would definitely recommend, thanks again!
Martin · 17 June 2019 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 15 June 2024
Thank you Martin and we wish you all the very best in your new home.
★★★★★ 5/5
GoogleWould like to say a big thankyou to all the girls at your move they have gone above and beyond helping me and Gary into are new home they were absolutely brilliant from start to finish a massive thankyou to you all from both of us . Would certainly recommend to anyone moving home
Michelle · 17 June 2019 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 15 June 2024
Many thanks to you both. We hope you are very happy in your new home. Time to relax.
★★★★★ 5/5
GoogleRecently had the pleasure of working with Sarah-Jayne at Your Move Crawcrook, great service. I would highly recommend Sarah-Jayne and her colleagues at this branch if you are looking at selling or buying a property in the area.
Paul · 17 June 2019 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 15 June 2024
Thank you for your kind words. We hope you are happy in your new home and appreciate the great feedback too!
Kind Regards,
Sarah-Jayne
★★★★★ 5/5
GoogleIt was a difficult process for us but just due to circumstances. We got there in the end. The team in the office were very professional,supportive and positive throughout. We used one of your moves panel of solicitors and again this made it far easier. I would definitely recommend Your Move particularly the Crawcrook office.
Neil · 17 June 2019 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 15 June 2024
Yes, we got there in the end! We hope you are very happy in your new home.
Thank you for your feedback, it is highly appreciated. If you need us in the future you know where we are!
★★★★★ 5/5
GoogleCouldn’t have wished for a better service selling my house and buying my new home.Denise and the girls went more than the extra mile as I was purchasing from a vendor who made every single thing awkward.nothing was a problem for Denise even having to do some of the work that the vendor should have done!.
Constant contact and updates throughout and she gave me total confidence in her and her team from start to finish.id recommend anyone to use your move at crawcrook,a fantastic team second to none!.thank you to Denise and the girls,I can’t thank you enough!
Scott · 17 June 2019 · Your Move Chris Stonock Crawcrook (22 Main Street)
Agent replied · 15 June 2024
You are very welcome Scott. We got there in the end. Thank you for the amazing review.
★★★★★ 5/5
GoogleAny questions I had were answered very quickly and it was never an issue to Bethany. All of the staff are very friendly.
Courtney · 17 June 2019 · Your Move Chris Stonock Newcastle Upon Tyne (Bishop Court Front Street)
Agent replied · 15 June 2024
Thank you for the positive feedback Courtney, I'm glad you found somewhere to make your home. Kind Regards, Bethany Phillips
★★★★★ 5/5
GoogleA very quick and smooth experience, first time using Your Move, everything was handled quickly and not long after applying for a property we had handled all the set up and are now about to move in. Communication was quick and any questions were promptly responded too. Would recommend.
Mark · 17 June 2019 · Your Move Chris Stonock Newcastle Upon Tyne (Bishop Court Front Street)
Agent replied · 15 June 2024
Thank you for your kind review Mark. We are glad we were able to assist you in finding a new home, and we hope your pets love the home as much as you do! Thank you, Your Move Whickham Team
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