★★★★★ 5/5
GoogleI recently purchased a property through the Whitley Bay office.
I found Susan and her team to be extremely professional, helpful and supportive throughout the process.
Susan spent a great deal of time dealing with my difficult vendor and smoothing out problems!
This involved her working late on several occasions.
I wouldn’t hesitate to recommend them!
Yvonne · 30 July 2019 · Your Move Whitley Bay
Agent replied
Many thanks Yvonne for your fantastic review. I'm so pleased you found our service professional and supportive. Our team in Whitley Bay are extremely proud and strive to go above and beyond for our customers, even working after hours to get the job done, your kind comments mean a lot to us. Good luck with the new home.
Susan Usher, Sales Manager
★★★★★ 5/5
GoogleHave used Your Move Whickham for house search in area, they have arranged our viewings very efficiently. Lovely friendly staff, would definitely recommend!
Howard · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for your feedback. Kind regards, Your Move Whickham Team
★★★★★ 5/5
GoogleAny questions I had were answered very quickly and it was never an issue to Bethany. All of the staff are very friendly.
Courtney · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for the positive feedback Courtney, I'm glad you found somewhere to make your home. Kind Regards, Bethany Phillips
★★★★★ 5/5
GoogleBethany is always really helpful and very responsive keeping me fully updated.
Karen · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for the positive review, I am glad you are happy with the service you're receiving. Kind regards, Bethany
★★★★★ 5/5
GoogleExcellent service provided by Gill - constant communication and felt she really pushed the sale through for us. Thank you!
Callum · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for the great 5* review you have left, your comments are really appreciated kind regards Gillian.
★★★★★ 5/5
GoogleBethany provides a first class professional and friendly service from start to finish. She made a very stressful situation much better and she was lovely to deal with throughout . Thank you Bethany for all your help and always responding to my many many emails!
Clair · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for your lovely review Clair! It was a pleasure dealing with you throughout the application. Good luck in your new home I'm sure you will enjoy your time there! You know where I am if you need any help in the future.
Kind regards, Bethany Phillips
★★★★★ 5/5
GoogleA very quick and smooth experience, first time using Your Move, everything was handled quickly and not long after applying for a property we had handled all the set up and are now about to move in. Communication was quick and any questions were promptly responded too. Would recommend.
Mark · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for your kind review Mark. We are glad we were able to assist you in finding a new home, and we hope your pets love the home as much as you do! Thank you, Your Move Whickham Team
★★★★★ 5/5
GoogleRecently rented a property through Yourmove with the help of Bethany! Would definitely recommend she is very helpful and would always keep you in the loop with everything. Thank you again.
Callam · 30 July 2019 · Your Move Whickham
Agent replied
Good luck to you both in your new home and thank you kindly for the great review! Kind Regards, Bethany
★★★★★ 5/5
GoogleHave just purchased a property in Whickham through Your Move. Gillian and the team were great, giving constant progress reports and chasing solicitors when required. It could have been much more stressful without them. Thanks.
Paul · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for the great review! It was a pleasure dealing with you as customers. Wishing you both
happiness in your New Home,
Kind Regards Gillian.
★★★★★ 5/5
GoogleBethany from your move whickham was very helpful and I managed to move house within a matter of days thanks to her! Brilliant customer service and I would recommend moving through your move to anyone.
Emily · 30 July 2019 · Your Move Whickham
Agent replied
It's great to know you are happy with your new home and hope you are all settled in. Thank you for the great review. Kind regards, Bethany
★★★★★ 5/5
GoogleBethany has been so helpful in my house search she has answered any questions I’ve had. I would recommend her to anyone who is looking to move
Miss · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for your review I am glad I was able to assist you in your property search. Kind regards, Bethany Phillips
★★★★★ 5/5
GoogleBethany was great from start to finish with helping us move into our new home! Very responsive with any emails or enquires that I had regarding the flat.
If you are looking to move home ask for Bethany would 100% recommend herself and your move to anyone!
Thanks again :)
Amy · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for your review Amy, it was a pleasure to deal with yourself and Daniel in the search of a new home for you both. Kind Regards, Bethany Phillips
★★★★★ 5/5
GoogleI have had an excellent experience moving into my new flat with your move. All the way through the process they have been helpful and efficient and I have felt reassured that everything is in hand. Thank you to Bethany who has seen me through the process, and also to Gillian who I have had support from. The staff have been friendly and professional, they have communicated with me regularly and nothing has been too much trouble for them.
Laura · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for your feedback Laura, it is highly appreciated. If you need us in the future you know where we are. Kind Regards, Bethany Phillips
★★★★★ 5/5
GoogleBethany has been so helpful and friendly throughout and has found us excellent tenants. We have used Your Move in Whickham for our rental properties for the past 5 years and the service has always been extremely good.
Julie · 30 July 2019 · Your Move Whickham
Agent replied
It has been a pleasure dealing with both of you and I look forward to continuing business in the future. It's great to hear positive feedback about the service our clients receive.
Thank you! Bethany Phillips
★★★★★ 5/5
GoogleBethany has been very helpful, always quick to respond and ready to answer any queries that I had. She promptly organised viewings of the properties that I was interested in and has been similarly attentive throughout the tenancy process. Thanks Bethany!
Kate · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for your lovely review, no doubt you will enjoy your new adventure and your new home. Kind regards, Bethany Phillips
★★★★★ 5/5
GoogleJust like to say a big thank you to Bethany for her help with the renting of our property. Always on top of her game and all carried out in a cheerful manner but also at the same time very professional. Once again many thanks for your help.
David · 30 July 2019 · Your Move Whickham
Agent replied
Thank you both for your kind words, I really appreciate it. I look forward to continuing business with you. Always happy to help! Kind regards, Bethany Phillips
★★★★★ 5/5
GoogleBethany has been extremely helpful from start to finish helping us find and move into our flat. She managed to make a very stressful at times situation a lot better by always keeping us fully updated and answering my many questions very promptly. Brilliant customer service, very friendly, personal and professional service from all the staff at Your Move Whickham.
Sarah · 30 July 2019 · Your Move Whickham
Agent replied
Thank you for your kind review. Happy moving to the both of you and I am sure you will love your new home. Thank you, Bethany Phillips
★★★★★ 5/5
GoogleRating only, no written review.
Eddie · 30 July 2019 · Your Move Wallsend
★★★★★ 3/5
GoogleRating only, no written review.
Paula · 30 July 2019 · Your Move Wallsend
Agent replied
Hi Paula,
If you would like to provide us with some feedback on how we could improve our service, we would really appreciate it. You can email the branch at wallsend@your-move.co.uk or alternatively call us on 0191 262 3961.
Kind regards,
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleHaving looked for somewhere to live I found the team in the wallsend branch very helpful and friendly.
Tim and team were very approachable and always got back to me if I rang with the answers to my questions, as I was quite new to this house buying being a first time buyer.
Nicole · 30 July 2019 · Your Move Wallsend
★★★★★ 5/5
GoogleAs two nervous first time renters we were lucky to have dealt with Jess from the wallsend branch, she went out of her way to make us feel comfortable with the move and everything ran perfectly. A real credit to your company!
Anna · 30 July 2019 · Your Move Wallsend
Agent replied
Thank you for your feedback, it has been a pleasure working with you and I hope you are very happy in your new home, Jess.
★★★★★ 5/5
GoogleExcellent help and advice from louise who was also friendly and efficient with answering questions and booking my mortgage appointment!
Tracey · 30 July 2019 · Your Move Wallsend
Agent replied
Thank you for your lovely feedback and hope to see you in branch sometime in the future. All the best, Louise
★★★★★ 5/5
GoogleJess was great from start to finish! Very helpful and very friendly. She made the viewings a breeze.
Daniel · 30 July 2019 · Your Move Wallsend
Agent replied
It was my pleasure to help and I wish you all the best with your purchase.
★★★★★ 5/5
Google5 star review! We are first time buyers and we cant thank the team enough. Especially Sarah T. Thank you for making our dream come true x
Hannah · 30 July 2019 · Your Move Wallsend
Agent replied
Thank you very much for your lovely review, we hope you are both very happy in your beautiful new home!!
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