Trusted Agent profile · Tyne & Wear and County Durham

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Your Move Chris Stonock estate agents in Consett, Wallsend, Chester Le Street and 11 more

4.8

★★★★★ Excellent

4,217 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Sunderland (two offices), Rowlands Gill (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,217 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,113

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

100

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,106 reviews on Google only. Show every review

5/5

Google

I have just sold a property recently in The Rise, Newcastle and the process from start to finish has been seamless. As an ex-estate agent I am more critical than most too! I dealt with Chris and Shannon before the sale was agreed (swiftly and at asking price), then Libby took over with all the sales progression and she was simply superb! Her communication, work ethic and knowledge was impressive. She really went the extra mile and is a true asset to the team. Highly recommend - 5 stars! Thank you again for all your help and support throughout the process...

Dominic · 12 May 2026 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied · 12 October 2026

Thank you so much for such a fantastic review, it really means a lot to the whole team! We’re delighted to hear the process felt seamless from start to finish, especially given your background in the industry, that makes your feedback even more valuable. I’m pleased I could help get things moving swiftly and secure a strong result for you. Libby will be absolutely thrilled with your comments as well. She takes great pride in her work, and it’s great to see her communication and dedication recognised. We truly appreciate your recommendation and wish you all the very best moving forward. If we can help with anything in the future, please don’t hesitate to get in touch.

5/5

Google

very helpfull and patient nice staff ashley louise shannon terri and libby

Gerald · 12 May 2026 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied · 12 October 2026

Thank you so much for your kind words! We're really pleased to hear you found the team helpful and patient. Ashley, Louise, Shannon, Terri and Libby will be delighted to see your feedback, it means a lot to all of us. If you ever need anything in the future, we’re always here to help 😊

5/5

Google

Great service from all in the Consett Branch. Sam C valued our property and the staff in the office Kirsty, Sam H, Carol, Izzy, Penny were always helpful. Would 100% recommend

Rachael · 22 April 2026 · Your Move Consett

Agent replied · 7 May 2026

Thank you so much for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that you had a great experience with our Consett branch. Sam C and the whole team, Kirsty, Sam H, Carol, Izzy, and Penny, will be really pleased to know their support and dedication made a difference during your property journey. Providing helpful, friendly service is exactly what we strive for. Your recommendation means a lot to us. If we can assist you with anything in the future, please don’t hesitate to get in touch!

5/5

Google

Your Move Sunderland have acted as as my Letting Agency for some 8 years now. Sam, Branch Manager, in particular has always been so easy to speak to and offered sound advice and guidance as I've navigated through my journey as a landlord. Since Gail has joined the Sunderland team, she has proved to be a fabulous support and asset as Lettings Manager, helping to realise the potential in my property within the local market. I look forward to many more years working with the team.

Joanne · 21 April 2026 · Your Move Sunderland

Agent replied · 21 October 2026

Thank you for your glowing review Joanne. We appreciate your continued business and support and look forward to continue working with you in the future. Sam 😊 …

5/5

Google

I couldn’t recommend the team at Durham highly enough, through both the purchase and rental of the property . Joanne was excellent in finding a Tennant and the rental advice given . A big thank you to ,Maddy and Anna Leigh as well for always keeping me informed throughout the whole process.

Mark · 21 April 2026 · Your Move Durham

Agent replied · 21 October 2026

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience.

5/5

Google

Excellent experience with Your Move, especially Jessica and Sarah. After a bad experience with a previous estate agent who did not deliver on their promises, the difference here was huge. From the start, it felt like I was in good hands. Sarah was very knowledgeable and clearly knew exactly what she was doing. Communication from both Sarah and Jessica was incredible throughout the whole process. They always kept me updated, explained what was happening, and were always available if I needed anything. Nothing was ever too much trouble. No matter what I asked for, they were always happy to help. Sarah even offered to regularly check on my empty flat to make sure everything was OK, which really showed how much they cared. Without doubt the best estate agency I have dealt with. I would recommend them to anyone. Excellent service from start to finish.

Nairod1981 · 20 April 2026 · Your Move Wallsend

Agent replied · 22 April 2026

Thank you so much for your kind words. We’re delighted to hear that we were able to provide such a positive experience and support you throughout the process. It’s great to know our communication and care made a real difference. We truly appreciate your recommendation and wish you all the best moving forward! Sarah Nixon Branch Manager

5/5

Google

Fabulous service from making the appointment with Sam H to the valuation being carried out by Sam C. Viewings arranged by Carol and feedback given at every opportunity. The manager Kirsty was always on hand to give advice. Overall excellent experience and would definitely recommend.

Susan · 20 April 2026 · Your Move Consett

Agent replied · 22 April 2026

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that everything went smoothly from your initial appointment through to the valuation and viewings. Providing clear communication and support at every stage is something we really strive for, so it’s wonderful to see that reflected in your experience. We truly appreciate your recommendation and were glad to assist you. Best Wishes all at Consett.

5/5

Google

First class service from everyone. Thank you, Kirsty, Sam, Carol, Sam and Penny.

Mandy · 20 April 2026 · Your Move Consett

Agent replied · 6 February 2024

Hi Mandy, thank you for your lovely 5 Star review. Best wishes from all at the Consett Branch

5/5

Google

Everyone in the office couldn’t have been more helpful, Penny was amazing on the phone and Carol, Sam C, Sam H, Izzy, Kirsty were all outstanding. Thanks everyone👍🏼

Liam · 20 April 2026 · Your Move Consett

Agent replied · 22 April 2026

Hi Liam. Thank you for leaving your kind review and hope you're enjoying your new home. Best wishes from all at the Consett Branch

5/5

Google

Great staff, Kate was really helpful and quick when dealing with my boiler problem, and it was fixed within 24 hours.

Ian · 18 April 2026 · Your Move Wallsend

Agent replied · 22 April 2026

Delighted Kate was able to resolve the issue quickly Ian, thank you for your review Sarah Nixon Branch Manager

5/5

Google

Great experience with Sarah start to finish. The whole process was completely stress-free, which made a big difference during what can often be a challenging time. She provided excellent service throughout, always professional, responsive, and willing to go the extra mile to help. Everything was handled smoothly and efficiently, Their support and clear communication made the entire experience easy. I would definitely recommend them to anyone looking for a reliable and supportive estate agent.

Paige · 17 April 2026 · Your Move Wallsend

Agent replied · 22 April 2026

Thank you so much for your glowing review and kind words Paige, we are delighted you found the process straight forward and we were able to help along the way. Enjoy your new home Sarah Nixon Branch Manager

5/5

Google

Your Move Sunderland have acted as as my Letting Agency for some 8 years now. Sam, Branch Manager, in particular has always been so easy to speak to and offered sound advice and guidance as I've navigated through my journey as a landlord. Since Gail has joined the Sunderland team, she has proved to be a fabulous support and asset as Lettings Manager, helping to realise the potential in my property within the local market. I look forward to many more years working with the team.

Joanne · 15 April 2026 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)

5/5

Google

Would totally reccomend Yourmove at Consett, very helpful and professional. Best Estate agent in the area .

Fraser · 15 April 2026 · Your Move Consett

Agent replied · 22 April 2026

Hi Fraser thank you for your kind words and five star review. Best wishes from All at the Consett Branch

5/5

Google

Thank you to everyone at Your Move Chester-le-Street for all your help in selling my home. Although it’s been stressful the team at your move have been great. We first thought of selling our home over a year ago. We had your move come out and value. There was no pressure at all and we decided not to sell. We then seen our forever home come on the market I contacted Sharon at your move and they were happy to help. A quick sale and we secured a good price and got the house we were after. Your advice and support has been invaluable from the day James valued the house, to dealing with Julia and Joanne with viewings and John with the weekly updates from after sales. Highly recommended

Grant · 15 April 2026 · Your Move Chester Le Street

Agent replied · 22 April 2026

Thank you so much for your kind words and for taking the time to share your experience. We’re absolutely delighted to hear that you felt supported throughout your journey, from your initial valuation with James to securing your forever home. Buying and selling can certainly be stressful at times, so it means a lot to know the team were able to make the process smoother and provide the guidance you needed. I’ll be sure to pass your lovely feedback on to Sharon, Julia, Joanne, John, and James, they’ll all be thrilled to hear it. Congratulations on your new home, and thank you again for choosing us and for your recommendation!

5/5

Google

After 3 years of poor service and slow responses i eventually got a service i expect from the brilliant Nikita at the Whitley Bay Office. She is the Your Move Carlsberg employee

Neil · 14 April 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 16 April 2026

Hello Neil Thank you for your review. I’m sorry to hear your experience hasn’t always met expectations, but I’m so pleased Nikita was able to provide the service you deserve. She’s a real credit to the team, and will be delighted with your kind words. If we can help with anything further, please don’t hesitate to get in touch. Kind regards Susan Usher Branch Manager

5/5

Google

We recently completed the sale of our property and couldn’t be happier with the service we received. From start to finish, the entire process was handled smoothly and efficiently, which made what can often be a stressful experience feel straightforward and well-managed. A special thank you to Terri, whose professionalism truly stood out. She was consistently responsive, knowledgeable, and proactive, keeping us informed at every stage and ensuring everything stayed on track. Her attention to detail and calm, reassuring approach gave us real confidence throughout the process. We’re extremely grateful for all the hard work and support, and wouldn’t hesitate to recommend this estate agent to anyone looking to buy or sell a property.

Gemma · 13 April 2026 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied · 16 April 2026

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that your sale went smoothly and that the process felt straightforward from start to finish. Terri will be especially pleased to read your feedback, her proactive approach and clear communication are exactly what we strive to deliver for every client. It was a pleasure supporting you through your move, and we truly appreciate your recommendation. Wishing you all the very best for the future.

5/5

Google

Would totally reccomend Yourmove at Consett, very helpful and professional. Best Estate agent in the area .

Fraser · 13 April 2026 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 16 April 2026

Hi Fraser thank you for your kind words and five star review. Best wishes from All at the Consett Branch

5/5

Google

My first contact with Your Move, with Tracey Cooper, was very positive. Tracey went over and above what I had asked of her, volunteering extremely useful information which I hadn't known before. Because of this I decided to let my …

Marie · 12 April 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 16 April 2026

Hello Marie. Thank you for your wonderful feedback. We’re so pleased to hear how positive your experience has been from your first contact with Tracey through to working with Helen and Nikita. Your kind words about the team’s support and … More

5/5

Google

I’ve had such a brilliant experience with Your Move, and I really want to mention the amazing team who helped me along the way. Tracey was fantastic right from the start, she valued my property and instantly put me at ease with her …

Catherine · 12 April 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 16 April 2026

Hello Catherine Thank you so much for taking the time to leave such a lovely review. We’re thrilled to hear how supported you felt throughout the process, it’s exactly what we aim for. Tracey, Julie and myself are so pleased to read your … More

5/5

Google

Nikita was absolutely fantastic at the end of my tenancy. Made the move our journey nice and simple and was the go between me and my landlord. I hope everyone gets to deal with Nikita because she is class. Give her a pay rise and 4 days extra holiday as she deserves it

Izzy · 9 April 2026 · Your Move Chris Stonock Newcastle Upon Tyne (Bishop Court Front Street)

Agent replied · 16 April 2026

Thank you so much for your kind words! I’ll be sure to pass this on to Nikita, she’ll be over the moon 😊 …

1/5

Google

Bede house flat in Farringdon for £500 pcm was originally listed at £450, but after a lot of people took their valuable spare time to go and view the property, they decided to re list the property, jack up the price and fob off any clients with some lie that the landlord was on holiday. Trashy business Seeing as there is no way to reply to your ridiculous essay, I will re edit and point out that you were happy to take people's details, arrange appointments where people took the time & effort to go and visit. Once the property was taken off you did not bother to inform anyone and came up with this made up story every time someone got in touch instead of having the decency to admit that the whole was just a waste of our time, in reality you were just using peoples free time to test the waters. That's scummy behaviour in my book and this lack of professionalism should be kept in check, but because of the times we live in, of course it isn't. You also mentioned you had problems with the previous tenant yet when we visited the property it had no signs of being inhabited. Landlords may as well just deal with clients directly as you don't seem to serve any real purpose other than writing up fake cheesy 5 star reviews for yourself. Useless

William · 9 April 2026 · Your Move Chris Stonock Sunderland (4A Athenaeum Street)

Agent replied · 24 October 2024

Good morning, William, This review was originally posted 18 months ago. At the time, we had no record of you in our system and haven’t had any contact with you since. It appears the review has been deleted and reposted again, which makes it look recent. If you’d like to discuss any concerns, please feel free to call the office, I’d be happy to help. Thanks, Sam

5/5

Google

Your Move Estate Agents Chris Stonock in West Denton provided an outstanding experience from start to finish. The team was professional, approachable, and incredibly knowledgeable, making the entire process smooth and stress-free. They kept me fully informed every step of the way, with clear communication and quick responses to any questions. Their dedication and attention to detail really stood out, and it was clear they genuinely cared about achieving the best outcome. I would highly recommend Your Move Chris Stonock West Denton to anyone looking for a reliable and supportive estate agent. A truly five-star service! ⭐⭐⭐⭐⭐

Siam · 9 April 2026 · Your Move Chris Stonock Newcastle Upon Tyne (130 The Roman Way)

Agent replied · 16 April 2026

Thank you so much for your wonderful review and kind words! We’re absolutely delighted to hear that you had such a positive experience with our West Denton team. Providing a smooth, stress-free service with clear communication is something we always strive for, so it’s fantastic to know that this came through during your journey with us. Your recommendation truly means a lot to the whole team. If we can assist you again in the future, please don’t hesitate to get in touch. Wishing you all the very best!, Your Move Chris Stonock West Denton Team

5/5

Google

Thank you to everyone at Your Move Chester-le-Street for all your help in selling my home. Although it’s been stressful the team at your move have been great. We first thought of selling our home over a year ago. We had your move come out and value. There was no pressure at all and we decided not to sell. We then seen our forever home come on the market I contacted Sharon at your move and they were happy to help. A quick sale and we secured a good price and got the house we were after. Your advice and support has been invaluable from the day James valued the house, to dealing with Julia and Joanne with viewings and John with the weekly updates from after sales. Highly recommended

Grant · 9 April 2026 · Your Move Chris Stonock Chester Le Street (53 Front Street)

Agent replied · 16 April 2026

Thank you so much for your kind words and for taking the time to share your experience. We’re absolutely delighted to hear that you felt supported throughout your journey, from your initial valuation with James to securing your forever home. Buying and selling can certainly be stressful at times, so it means a lot to know the team were able to make the process smoother and provide the guidance you needed. I’ll be sure to pass your lovely feedback on to Sharon, Julia, Joanne, John, and James, they’ll all be thrilled to hear it. Congratulations on your new home, and thank you again for choosing us and for your recommendation!

1/5

Google

Bede house flat in Farringdon for £500 pcm was originally listed at £450, but after a lot of people took their valuable spare time to go and view the property, they decided to re list the property, jack up the price and fob off any clients with some lie that the landlord was on holiday. Trashy business Seeing as there is no way to reply to your ridiculous essay, I will re edit and point out that you were happy to take people's details, arrange appointments where people took the time & effort to go and visit. Once the property was taken off you did not bother to inform anyone and came up with this made up story every time someone got in touch instead of having the decency to admit that the whole was just a waste of our time, in reality you were just using peoples free time to test the waters. That's scummy behaviour in my book and this lack of professionalism should be kept in check, but because of the times we live in, of course it isn't. You also mentioned you had problems with the previous tenant yet when we visited the property it had no signs of being inhabited. Landlords may as well just deal with clients directly as you don't seem to serve any real purpose other than writing up fake cheesy 5 star reviews for yourself. Useless

William · 7 April 2026 · Your Move Sunderland

Agent replied · 21 October 2026

Good morning, William, This review was originally posted 18 months ago. At the time, we had no record of you in our system and haven’t had any contact with you since. It appears the review has been deleted and reposted again, which makes it look recent. If you’d like to discuss any concerns, please feel free to call the office, I’d be happy to help. Thanks, Sam

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.

Trusted Agent Awards winners in one year, the group and its branches: 2025.

Trusted Agent Awards by year, 2025

Source: Trusted Agent Awards winners lists, as published, linked by year.

EA Masters

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.

EA Masters by year, 2018 to 2025

Source: EA Masters winners lists, as published, linked by year.

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Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.

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