Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,234 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.
4,130
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,123 reviews on Google only. Show every review
5/5
GoogleWe have recently had the pleasure of dealing with Rachel and Rachael at the houghton branch and found them very knowledgable and friendly. We would definitely recommend this Estate Agent as they genuinely care about the customer.
Hi Michele and thank you for the review. We are so pleased with what you thought about the service that we provided you and we hope that you will choose Your Move again. All the best from the Your Move Chris Stonock team
5/5
GoogleHave used your move in houghton as I was looking to move . I have spoken to Rachel Rachael and josh and they have all been really helpful.... will definitely use again .
Thanks for the great review, Billy! I will be sure to pass on your praise to the Houghton team. We are so pleased to have helped you to move home, and we would be more than happy to help you again in the future. All the best from the Your Move Chris Stonock team
5/5
GoogleI recently dealt with Rachel and the team at houghton branch when looking for a new home. Nothing was too much trouble and they were always helpful , customer service was excellent. I went on to buy a home in another area but would not hesitate to recommend them to anyone looking to buy or sell in their area .
Hello David, thank you very much for your feedback. I'm delighted to read your brilliant review and hope you're very happy in your new home. Best wishes from all at Your Move Chris Stonock.
5/5
GoogleExcellent estate agents, we bought a property through them and throughout the purchase process we found them very helpful and were always available when it was needed, in fact it was largely down to them that we managed to complete to a very tight deadline. I would like to thank June at the sales progression team especially for her support and hard work. Thank you
Hi David. Thank you for the great review! We are so pleased to we could have helped you to buy the house that you were looking for, and we hope that you choose Your Move again in the future. I will be sure to pass on your praise to the Houghton branch as well as June in sales support. All the best from the Your Move Chris Stonock team
5/5
GoogleHave been meaning to do this review for a few month but better late than never!!!We had our house up for sale with Hegartys for a full year then moved to these guys and sold for £5000 over our asking price in 4 weeks!!!.Rachel,June and David were all great .Had no problems and if we ever move again would put house up with this firm again.They were extremely professional and helpful and I would a million percent recommend them.Best estate agents in Houghton le spring!
Hi Tracey-Ann and thanks for your review! We are so glad to have gotten your house sold in 4 weeks and we would be more than happy to help you again in the future. I will be sure to pass on your praise to Rachael, David, June and the rest of the team in Houghton and sales support. Thanks again and all the best from the Your Move Chris Stonock team
5/5
GooglePurchased my first home 7 years ago using Your Move in Houghton and dealt with Rachel and Rachael. Happy days they are still there and sold my home within 24 hours! Great friendly service as ever and I wouldn't hesitate to recommend them to anyone!
Hi Daniel and thanks for your great 5 star review. We are so pleased that you decided to use Your Move again and thrilled that we could have sold your home in such a short space of time. I will be sure to pass on your praise to Rachael, Rachel and the rest of the team in Houghton! Thanks again and all the best for the future from the Your Move Chris Stonock team
5/5
GoogleRachel, Rachael and Sue are great at YourMove in Houghton! I was very anxious at first for putting our property on the market. But they explained everything and made it very easy to understand. They've kept me up to date and whenever I've needed help they've been able to point me in the right direction! Fabulous team!
Hi Kay and thank you for your kind words and 5-star review. I will be sure to pass on your praise to everyone at the Houghton branch. Thanks again and all the best from Your Move Chris Stonock
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleDealt with Your Move on two separate occasions. On both occasions they were evasive and deceitful. Best avoided.
5/5
GoogleLovely staff, very helpful and informative. A pleasure to work with!
5/5
GoogleVery pleased with service, always very polite and outstandingly professional very grateful for all the help given to me. Thank you!
5/5
GoogleVery helpful and professional staff.A pleasure to deal with.Can recommend to use.
5/5
GoogleA great team, very hardworking, I would have no hesitation in recommending them !!
5/5
GoogleHad the pleasure of dealing with Susan and the team at Your Move. As a first time buyer Susan was easily available and helpful in answering any questions I had. The team are very friendly and will be flexible to work around your schedule.
5/5
GoogleYet another case of fantastic service and professionalism from the Your Move team at the Whitley Bay branch. They sold my house for me and now I am letting a flat through them and they let it within four days for significantly more than I had been getting in rent. Highly recommend this wonderful team.
5/5
GoogleRecently completed the sale of my house in Whitley Bay. Can't speak too highly of the team at Your Move. Professional, helpful and most importantly genuinely keen to sell your property. Having used other agents in the past with mixed results, I will definitely use Your Move next time I'm selling and would certainly recommend them.
5/5
GoogleGreat service,very polite and efficient.A pleasure to do business with.
5/5
GooglePrompt and efficient service from Julie in arranging my mortgage appointment when it was convenient for me
Thanks John your feedback is greatly appreciated. Julie's aim is to help customers get appointments that fit around their day and Im pleased this was accomplished. Kind regards Susan Usher Sales Manager
5/5
GoogleGillian Donnison and other staff very helpful, friendly and answered my questions clearly. Made me feel relaxed and comfortable. Highly recommended.
Many thanks for your lovely comments and review of our office, giving us a High Recommendation. We pride ourselves in helping customers, making them feel that they can trust us offering good advice when they are purchasing their home and keeping the transaction as smooth as possible.
5/5
GoogleMany thanks to Gillian Donnison at Your Move Whitley Bay for making the purchase of my flat so straightforward and stress free. As well as organising the sale, Gillian arranged the viewings, set me up with the conveyancing team and helped with all the details to ensure that everything went smoothly. I highly recommend YM and Gillian in particular.
Thanks Frank for your wonderful review. Gillian is extremely thorough, organised and supportive in helping buyers move into their new homes. I hope you will be very happy there. Kind regards Susan Usher Sales Manager
5/5
GoogleHouse sold within 2 weeks. Very prompt and professional service would highly recommend. Gillian couldn’t do enough to help and was there to answer any queries I had.
Many thanks Richard for your positive feedback about Gillian and the High Recommendation. Gillian is a very experienced Senior Sales Consultant and this shows when she deals with customers queries I'm pleased she was able to help you with the sale of your home. Good luck with the move. Susan Usher, Sales Manager
5/5
GoogleFirst time renting and the staff at Your Move made it as easy as possible! and were Super friendly! Great experience and still help after the move! would recommend!
Thank you Ryan for your lovely review and recommendation after using our Lettings Service. When renting a property for the first time tenants don't always know what processes are involved and I'm delighted Rachel Storey made that easy for you, she is a credit to our team. Susan Usher, Sales Manager
5/5
GoogleThank you so much to Julie Atkinson who introduced me to Embrace Financial Services through your move. Christopher Robinson and Gabriele Keleraite handled the process of buying our first home. They went above and beyond to make sure the process was made as informative and straight-forward. They have been a credit to Your Move and Embrace and we will 100% be referring anyone we know to go to Your Move Whitley Bay when thinking of buying a home! You guys are amazing at what you do.
Thank you very much for your great feedback about Julie Atkinson, a major part of her role is to introduce our customers to Chris Robinson Embrace Financial Services who then helps dozens of clients find the best mortgage and Gabriele Keleraite is there to offer ongoing support. As a First Time Buyer it can be a daunting process purchasing your first home and I'm delighted we have made this experience a good one for you. Good Luck in your New Home. Susan Usher, Sales Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
