★★★★★ 5/5
GoogleFrom the Word go Your Move has kept me informed, given advice and Sharon Stubbs was especially helpful in guiding me through the paperwork - even to the point of fitting in an appointment with me on her day off. All the staff are polite and courteous and they have made what could be a very stressful event much easier. I would highly recommend them
Wendy · 30 July 2019 · Your Move Washington
Agent replied
Hello Wendy, thank you very much for sharing your experience with us. I will pass on your gratitude to Sharon. Very best wishes, Your Move Chris Stonock.
★★★★★ 4/5
Googlehi
i would just like to thank Callum for all his help in selling my house everything was carried out very professionally and i would recommend Your Move to my freinds
Christopher · 30 July 2019 · Your Move Washington
Agent replied
Hi Christopher and thank you for the kind review. We are so pleased that we could have helped you in selling your home, I will be sure to pass on all of your praise to Callum and the rest of the the Washington branch. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleI have sold my house & also bought a house with your move. I have never sold a house before so I was worried as i didnt have a clue how it all worked. I can't thank Sharon Macfeggan at your Washington branch enough she has been amazing, always keeps me up to date with everything, she is so reassuring & helpful and always on top of everything. She has talked me through the process & been in contact every step of the way. She's always so friendly. Also thank you to Callum who has been a fantastic help too, again he has kept me reassured and if Sharon wasn't available he was always happy to help me. I have already recommended your move & will continue to do so. Thank you so much for everything.
Natalie · 30 July 2019 · Your Move Washington
Agent replied
Hi Natalie, apologies for the late reply. We are so happy that we could have both sold and found you a house and so pleased that to have been able to ease your worry. I will be sure to pass on your praise to Sharon, Callum and the rest of the team at Washington. All the best from Your Move Chris Stonock
★★★★★ 5/5
GoogleExtremely helpful 4 business day turn around to get the keys for a property let absolutely fantastic service couldn’t ask for better.
Scott · 30 July 2019 · Your Move Washington
Agent replied
Hi Scott, thanks for the great review. We are so pleased to have found you a property in such a short amount of time. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleExcellent experience at Your Move Washington. Thank you Sophie, Sharon, Marie and Alyson. I cannot speak highly enough about Sophie, from the first time we met we have received an excellent service. Sophie was extremely helpful, efficient and friendly. She helped us to sell our property, buy our dream home and arrange our new mortgage. The whole process was problem free and we felt very informed throughout. The whole team have made what is a very stressful time so much easier. I would recommend using them for all their services.
Cara · 30 July 2019 · Your Move Washington
Agent replied
Hello Cara, thank you so much for your review. It is brilliant to read your feedback. Best wishes from all at Your Move.
★★★★★ 3/5
GoogleStaff are helpful and pleasant, but it's evident that the principle priority is to get your money in their account as soon as possible. As property managers, they do little if anything to help with rectifying any faults.
Lee · 30 July 2019 · Your Move Washington
Agent replied
I'm sorry to hear this Lee, if there's anything we can do to help please contact the branch.
★★★★★ 5/5
GoogleThis was the first time I have sold a property and from my initial enquiry with Tanya then Ian coming to do the valuation to Sharon and June in sales the service was excellent. They kept me updated throughout the sale. It was a pleasure dealing with them as they put you at ease. I was impressed at how quick a buyer was found and the sale went through. I would not hesitate using them again and would highly recommend them.
Elaine · 30 July 2019 · Your Move Washington
Agent replied
Hi Elaine and thank you for the great review! We are so glad to have been able to sell your house for you, and we hope that you choose Your Move again in the future! I will be sure to pass on your praise to everyone at the Washington branch. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleI can most certainly recommend Sharon and her team. Their help and advice during the recent sale of our property was excellent. Their professional guidance was invaluable in dealing with matters outside our own normal experience.
Joan · 30 July 2019 · Your Move Washington
Agent replied
Hi Joan and thank you for your great 5* review! We are so happy to have been able to sell your house for you and hope that you choose to use Your Move again in the future. I will be sure to pass on your praise to Sharon and the rest of the Washington branch! Thanks again and all the best from the Your Move Chris Stonock team!
★★★★★ 5/5
GoogleWhile looking for a property I have used several estate agents but by far the most helpful and responsive was Tanya at Your Move in Washington. So thank you in trying to make the whole process less stressful.
Mark · 30 July 2019 · Your Move Washington
Agent replied
Hi Mark and thank you for your great review. I will be sure to pass on your praise to Tanya and the rest of the staff at Washington. Thanks again and all the best from Your Move Chris Stonock
★★★★★ 5/5
GoogleRating only, no written review.
Cassie · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Thanks Cassie.
★★★★★ 1/5
GoogleRating only, no written review.
Sinead · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Sinead, I'm sorry to see your review today. Unfortunately we can't find you on the system so have no record of why you are disappointed with our service. Can you please email ymcs.marketing@your-move.co.uk so we can investigate this further please?
★★★★★ 5/5
GoogleFantastic service as always!
Amy · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Thank you Amy.
★★★★★ 5/5
GoogleLovely attentive staff who know the area well and give helpful and useful advice. Thank you for your time with me.
Moira · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Moira, thanks so much for your comments and taking the time to leave us a review.
★★★★★ 5/5
GoogleGreat local branch with very attentive staff. Would recommend highly
Tina · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Thank you for taking the time to leave us a review Tina, we really appreciate it.
★★★★★ 5/5
GoogleThe buying process has been very painless through Your Move, the staff at the Rowlands Gill branch (especially Abbie) have been fantastic. Calls always answered and returned promptly.
Peter · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Peter, this is great feedback thank you for taking the time to leave us a review.
★★★★★ 5/5
GoogleA very helpful team that strive to make selling a house stress free and go beyond helping you with information and fantastic communication..would recommend this team to anyone who wants to buy sell or rent property from..thank you rowlandsgill team...
Will · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Will, thank you for taking the time to leave us a review.
★★★★★ 5/5
GoogleExcellent service from the team who helped find a Tenant for my property. Professional and friendly. Would recommend
John · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Thank you for your review John. Delighted to hear the team were able to help you find a tenant. if there is anything else we can do for you please do not hesitate to ask.
★★★★★ 5/5
GoogleAll the girls at Your Move were so helpful when we were buying our first home. Always happy to answer our questions and advise us what happens next. Would absolutely recommend.
Abigail · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Thank you for your review.
★★★★★ 5/5
GoogleI found the house of my dreams through this branch thanks to a great team of staff. First class from the moment I walked into their shop to the moment I signed my contract. Very helpful, polite and professional.
Jamie · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Jamie, thank you for taking the time to leave us a review. It's brilliant to hear such fantastic feedback and I will be sure to pass your comments on to the team at Rowlands Gill.
★★★★★ 5/5
GoogleGreat experience. Amazing at liasing between clients (buyer and seller). Made the process easy and smooth. Thanks to Vanessa for helping secure our dream home, and keeping everything moving on. Also to Moira, for assisting us with our countless viewing and always having the answers to all our questions. Amazing team at Rowlands Gill.
Jordan · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hello Jordan, thank you for your brilliant review. It is great to come in on a Monday morning to be greeted with such positive comments about our Rowlands Gill team. I am so pleased to hear things went as smoothly as possible for you and if there's anything else we can do to help please don't hesitate to contact us.
★★★★★ 5/5
GoogleSuper impressed by the team at Your Move Rowlands Gill. From Claire valuing my house to the girls Vanessa, Bridie and Abi in the office I found the whole process simple and painless.
I received an offer for the full asking price from the first viewer who viewed the house before it was even officially on the market. Ultimately you get what you pay for and I couldn’t have asked for a better service from the girls
Lisa · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Lisa, thank you very much for your review. We really appreciate your feedback. Best wishes from all at Rowlands Gill.
★★★★★ 5/5
GoogleWent into my local Your move branch, Rowlands Gill, to collect some details on properties that myself and my husband were interested in. The staff in the branch were very astute and friendly. Bridie, Vanessa and Callum were very knowledgeable and informative. It was also lovely to meet Laura who is their Valuer. It was good to know that Your Move in Rowlands Gill can help me with my Mortgages or Life Insurance.
Lynda · 30 July 2019 · Your Move Rowlands Gill
Agent replied
Hi Lynda and thank you for your great 5* review. I will be sure to pass on your kind words to all of the staff at Your Move. Please do not hesitate to get in touch if there is any else that you need. Thanks again and all the best from Your Move Chris Stonock
★★★★★ 5/5
Google5 star.
Fast · 30 July 2019 · Your Move Low Fell
Agent replied
Thank you
★★★★★ 1/5
GoogleTerrible. Rude. Unhelpful without fail. "Buyer support" - what a joke. Avoid like the plague.
Jay · 30 July 2019 · Your Move Low Fell
Agent replied
Hello Jay, very sorry about the delay in replying to your review but unfortunately we have only just received notification of it this morning. I appreciate your review was a little while ago now but if there is anything we can do to help please contact ymcs.marketing@your-move.co.uk.
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