Trusted Agent profile · Tyne & Wear and County Durham

Verified

Your Move Chris Stonock estate agents in Consett, Wallsend, Chester Le Street and 11 more

4.8

★★★★★ Excellent

4,278 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,174

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

100

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,166 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

Susan · 25 October 2019 · Your Move Low Fell

Agent replied

Thank you Susan.Very best wishes from Your Move Chris Stonock

5/5

Google

Excellent experience buying my first property through your move, massive thank you to Kirsty for going above and beyond helping me every step of the way keeping me informed and up to date, the rest of the team were amazing also, would highly recommend your move Consett and will use again for my next property adventure.

Anonymous · 24 October 2019 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 22 October 2024

Thank you Tony

5/5

Google

A* Service from Louise at YourMove, Wallsend. Fantastic customer service and found me a great tenant! Would highly recommend! Mr Broadbent

Paul · 24 October 2019 · Your Move Wallsend

Agent replied

Thank you for your lovely feedback Mr Broadbent. It has been a pleasure dealing with you and finding you a tenant for your rental property. I hope we can help you in the future. Many thanks, Louise.

5/5

Google

I was very impressed with the service I received at Your Move Wallsend. I initially dealt with Louise Claber who helped me arrange a Morgage appointment which was extremely useful and I was very satisfied with the service.

Jen · 24 October 2019 · Your Move Wallsend

Agent replied

Thank you for your feedback. I'm pleased you found our financial service appointment useful and hope to help in the next steps of finding you your first home. Many thanks, Louise

5/5

Google

Very professional, friendly and welcoming branch, with a quick and hassle free service all round. Special thank you to Leanne and Suzanne for all your hard work and help along the way!

Phily · 24 October 2019 · Your Move Crawcrook

Agent replied

Thank you so much Phily for your feedback. You know where we are if you ever need us in the future.

5/5

Google

Fantastic service from all at Your Move, Low Fell. Sarah is a credit to the company, she was so helpful and made my moving experience an enjoyable one.

Julia · 24 October 2019 · Your Move Low Fell

Agent replied

Thank you Julia

5/5

Google

From my very first phone call to the office I knew I was dealing with a team bursting with professionalism. Gillian Donnison has provided outstanding customer service from the commencement of negotiations through to the completion of sale. As an investor in property Gillian understood I was keen to find something suitable that was appropriate to suit my portfolio and budget. All ladies in this office are to be commended on their service delivery standards. Thank you for everything and the best of luck with all future sales.

Kerry · 17 October 2019 · Your Move Whitley Bay

Agent replied

Many thanks Kerry for your fantastic review. I'm so pleased you found the service professional. The team in Whitley Bay are extremely proud and strive to go above and beyond for our customers, Good Luck with the renovation I look forward to seeing the property when finished!! Kindest Regards Gillian

5/5

Google

You go, Louise! Got me into a swank new place and handled the speedbumps like 100m hurdles. Easy!

Adam · 17 October 2019 · Your Move Wallsend

Agent replied

Many thanks for your feedback. I hope you are settling in well in your new home. Louise

5/5

Google

Rating only, no written review.

Jayne · 16 October 2019 · Your Move Sunderland

Agent replied

Thanks for your review Jayne. Much appreciated.

5/5

Google

Very friendly and professional service, thank you :)

Shauna · 10 October 2019 · Your Move Whitley Bay

Agent replied

Thank you for your review Shauna, it was a pleasure to let your property and I hope the tenants are very happy in their new home. Kindest Regards, Rachel Storey.

5/5

Google

Ever since Your Move have taken over my tenancy, things have run very smoothly. Previously, things took months to be done and very little help was given, but since Bethany and Your Move have taken over, everything has been done swiftly and they have been extremely helpful.

Richard · 10 October 2019 · Your Move Whickham

Agent replied

I am glad you are happy with the service you're now receiving and I do apologise for any troubles you have encountered in the past. Thank you for your review. Bethany Phillips

5/5

Google

Just finished the process of placing an offer on a house. Rachel and Sue at the Houghton office have been fantastic, very helpful. Took the time to explain things to me and my partner as we are first time buyers. Would definitely recommend!

Thomas · 4 October 2019 · Your Move Houghton le Spring

Agent replied

Thank you for your review Thomas. Wishing you all the best for the future, from all at Your Move Chris Stonock.

5/5

Google

Recently let our property through Your Move Whitley Bay who have been very helpful throughout in particular Rachel Storey who arranged several tradesmen for us at short notice - thank you!

Jason · 3 October 2019 · Your Move Whitley Bay

Agent replied

Thank you for your kind words Jason, it was a pleasure working with you and letting your property. I hope the tenants are very happy in their new home and if you ever need us in the future please don't hesitate to contact. Kindest Regards, Rachel.

1/5

Google

Be aware that these guys do not honor what is stated on the YourMove Website as they only use the LOGO and name. For example, if you use them to manage or part manage your let, they will not include the services listed as part of the package on the website. Instead, they will charge you extortionate rates for individual services.

Andrew · 30 September 2019 · Your Move West Denton

Agent replied

Hello Mr Britton, I am sorry to hear you feel this way - we are a franchise of Your Move and use our own name (Your Move Chris Stonock) and logo. I believe you are already in talks with our lettings department and I hope your matter can be resolved quickly. Best wishes, Your Move Chris Stonock

5/5

Google

Sarah and the team were really friendly and helpful all the way through my sale! We followed Sarah from her previous employer where she was just as brilliant managing a rental property we had. Would recommend them in a heartbeat.

Rosie · 30 September 2019 · Your Move Wallsend

Agent replied

Many thanks for your lovely review Rosie about me and my team. Wishing you many years of happiness in your new home.

5/5

Google

Highly recommended, I was struggling to get viewings with another Estate Agent so I decided to change to Your Move and it was 100% the right decision. Sharon was amazing and when I received an offer June took over to continue the support with the sale. I can't thank them enough, they really did go over and above to support me. Thank you!

Ali · 29 September 2019 · Your Move Washington

Agent replied

Thank you Ali

5/5

Google

Sarah Thomas is a credit to the company your move. She has helped us all the way. Her and the whole team stand leaps above other companies.

Dsdl · 29 September 2019 · Your Move Wallsend

Agent replied

Many thanks for your review Dean. We look forwards to working with you helping you find suitable properties to rent in the local area.

5/5

Google

Met Louise from the wallsend branch who was lovely. She was approachable and very professional and was knowledgeable about the property she was showing me.

Kayleigh · 29 September 2019 · Your Move Wallsend

Agent replied

Thank you for your feedback Kayleigh. I'm pleased your experience at Your Move has been a good one and hope to see you in the nearby future. Many thanks, Louise

5/5

Google

This is our first time renting a property and Your Move Whitley bay has been very helpful and kind with the whole process. Rachel is a lovely and knowledgeable colleague who has helped us with everything! Thank you very much!

Sarah · 27 September 2019 · Your Move Whitley Bay

Agent replied

Thank you for your kind words Sarah. It was a pleasure helping you throughout the process to move into your home and keeping you updated throughout. Wishing you the very best, i hope you and Thomas are very happy in your new home! Kindest Regards, Rachel Storey.

2/5

Google

Had no feed back off the very few viewings we had not even a courtesy call didn't even know about a viewing not turning up until they rang a month later to arrange another viewing and I happened to mention the no show

Lesley · 23 September 2019 · Your Move Sunderland

3/5

Google

Only looked in the window!

DAVID · 23 September 2019 · Your Move Crawcrook

Agent replied

Thanks David.

5/5

Google

Warren and Jess from your move wallsend have been excellent! This is my first time renting and they have been brilliant guiding me through the process, really helpful and patient and quick to respond to any queries, they made the experience a lot easy thanks again, Daniel

Daniel · 23 September 2019 · Your Move Wallsend

Agent replied

Hi Daniel, Thank you for your positive feedback it was our pleasure to move you into your first rental property. If you need anything else please contact us in branch. Jess.

5/5

Google

Louise was fab, always kept me up to date on what was going on or what needed done. Very straight forward! Would recommend.

Lauren · 23 September 2019 · Your Move Wallsend

Agent replied

Thank you for your kinds words. I hope you settle in well in your new rental property! All of the best, Louise

5/5

Google

Recently purchased a property and Gillian has been a star throughout. Kept me in the loop with what was happening and I am the type of person who must know what is happening! I really appreciate her help :)

Paul · 23 September 2019 · Your Move Whitley Bay

Agent replied

Thank you Paul it has been a pleasure keeping you informed throughout your purchase, I hope you enjoy your new home! Kindest Regards Gillian

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.

Trusted Agent Awards winners in one year, the group and its branches: 2025.

Trusted Agent Awards by year, 2025

Source: Trusted Agent Awards winners lists, as published, linked by year.

EA Masters

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.

EA Masters by year, 2018 to 2025

Source: EA Masters winners lists, as published, linked by year.

Want Your Move to help?

Send Your Move a message.

What do you need help with?

Your Move will use your details to contact you about this. See our privacy notice.

Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent