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Your Move Chris Stonock estate agents in Consett, Wallsend, Chester Le Street and 11 more

4.8

★★★★★ Excellent

4,234 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,234 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,130

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

100

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,123 reviews on Google only. Show every review

5/5

Google

Fantastic from start to finish. House sold within a week and their recommendations of other services were also excellent from solicitors to damp surveyors. I would definitely recommend this branch, the team, particularly Sarah and Harry were extremely helpful and kept me regularly updated with the progress of the move and solicitors.

Sally · 21 May 2026 · Your Move Wallsend

Agent replied · 21 October 2026

Thank you so much for your kind words Sally, we are delighted you were happy with the service from me and my team and we wish you best wishes for your upcoming move Sarah Nixon Branch Manager

5/5

Google

Excellent experience from Start to finish. Special mention to Jess for understanding my particular requirements, Sarah for keeping us on track, Harry for sorting viewing and Jessica and Chole for their support.

Lesley · 21 May 2026 · Your Move Wallsend

Agent replied · 21 October 2026

Thank you for your lovely feedback Lesley. We’re so pleased to hear you had such a positive experience from start to finish, and we truly appreciate your kind words about the team’s support throughout the process. Sarah Nixon Branch Manager

5/5

Google

Your Move Wallsend: I would especially like to thank Kate for her kindness, excellent help and advice in relation to my flat which is rented in the Walkergate district of Newcastle upon Tyne. Kate and Your Move are professional, friendly and prompt in dealing with issues of every kind - from the regular checks to large scale projects. I know that I can always completely rely on Kate and her team to see things through perfectly. Again, when contacting Your Move's other departments such as accounts/ statements - the staff are simply excellent. Highly recommended!

Anthony · 21 May 2026 · Your Move Wallsend

Agent replied · 21 October 2026

Thank you so much for your kind words and recommendation. We’re delighted to hear that Kate and the team have provided such professional and reliable service throughout your tenancy. Your feedback is truly appreciated, and we look forward to continuing to support you with your property in Walkergate.

5/5

Google

The service from the staff at the Wallsend branch can not be faulted .They work above and beyond everyone of them .Sarah and her team Harry Jess and Jessica are a credit to the company .Thanks again guys for everything .First class service .

Julie · 21 May 2026 · Your Move Wallsend

Agent replied · 21 October 2026

Thank you so much for your kind words and wonderful feedback. We’re delighted to hear you received such first-class service from our Wallsend branch. The whole team works incredibly hard to support our customers, and your comments will mean a great deal to them. We truly appreciate your support and look forward to helping you again in the future. Sarah Nixon Branch Manager

5/5

Google

I would like to thank: Chloe,Harry,Jessica,Kate and the rest of the team who have ALL been very helpful in managing my rental property. They took their time in finding the right tenant for the property. I would not hesitate to recommend the services of this company. Many Thanks.

Kevin · 21 May 2026 · Your Move Wallsend

Agent replied · 21 March 2024

Thank you so much for your recommendation Kevin and for being such a proactive landlord Sarah Nixon Branch Manager

5/5

Google

The communication and help I recieved from Joanne was helpful on the process.

Adnan · 21 May 2026 · Your Move Durham

Agent replied · 21 October 2026

Thank you for your kind review!

5/5

Google

Excellent service from Annaleigh, Maddy, Angela, and James in the Elvet Bridge (Durham) Office: from arranging viewing to collecting the keys, they were superb. On top of liaison with the Scottish side of our transaction, calm and collected at all times, and thoroughly efficient and accurate at all times. Loving our new home down in County Durham now, thank you very much!

Charlie · 21 May 2026 · Your Move Durham

Agent replied · 21 October 2026

Thank you for the lovely review. We hope you continue to love your new home and if we can ever help again in the future please let us know!

5/5

Google

I had a great experience selling my home with Your Move Crawcrook. My property was quite old and unique, so it needed a more thoughtful and tailored approach, which they absolutely delivered. Katrina was my main point of contact and was excellent throughout, incredibly understanding, patient, and always willing to go the extra mile. She took the time to really get to grips with the property and how best to present it. I also really appreciated the support from Denise, Megan, Hazel, and Alex, who all played a part in making the process run smoothly. I received lots of helpful advice along the way, from pricing to preparation, which made a big difference. They were also really strong when it came to negotiations and did a great job managing timelines, which helped keep everything on track and reduced a lot of potential stress. More generally, the whole team have a brilliant demeanour, really friendly, approachable, and easy to deal with. It was always simple to pick up the phone and speak to someone, and I never felt like I was being rushed or brushed off. Communication was consistent and clear, and I always felt supported and well-informed. Selling a more unusual home could have been stressful, but they made it feel much more manageable. I’d definitely recommend them to anyone, especially if your property needs a bit more care and attention than the standard sale.

Mohammod · 12 May 2026 · Your Move Chris Stonock Crawcrook (22 Main Street)

Agent replied · 12 October 2026

Thank you so much for taking the time to share such a thoughtful and detailed review. We’re absolutely delighted to hear that your experience with the team was such a positive one. Regards Your Move Crawcrook Team.

5/5

Google

I have had the pleasure of working with Hazel’s branch for both letting and selling of my property. Throughout the process, Hazel and her excellent team, Megan, Katrina, Denise, and Alex, have consistently provided top-notch service with a genuine, caring attitude. They have always strived to do the best for me and my property and to go the extra mile when needed. I highly recommend their services for anyone looking to let or sell a property.

Gordon · 12 May 2026 · Your Move Chris Stonock Crawcrook (22 Main Street)

Agent replied · 12 October 2026

Thank you so much for your kind words and for taking the time to share your experience. We always aim to go the extra mile and provide a service that is both professional and personal, so it’s incredibly rewarding to know that this came through in your experience. From your Move Crawcrook Team.

5/5

Google

Friendly, accessable and professional staff and service

Alison · 12 May 2026 · Your Move Chris Stonock Crawcrook (22 Main Street)

Agent replied · 12 October 2026

Thank you for your lovely review, we were delighted to help with your sale. From Your Move Crawcrook Team.

5/5

Google

Nikita from the rental department at Your Move Whitley Bay has been a huge help in helping me with my property and dealing with all enquiries professionally and accordingly. Always very polite and friendly on the phone and via email.

Katie · 12 May 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 12 October 2026

Hello Katie Thank you for taking the time to do a 5 star review. We are delighted to hear that Nikita has been such a great help with your property and that you’ve found her both professional and supportive throughout. Providing clear communication and a friendly service is something we really pride ourselves on, so it’s fantastic to see this reflected in your experience. Kind regards Susan Usher Branch Manager.

5/5

Google

Thankyou Nikita at the Whitley Bay office for dealing with a property query that was raised.It was dealt with quickly and efficiently and I was kept in the loop at all times which makes a big difference to the service. Thankyou Nikita.

Francine · 12 May 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 12 October 2026

Hello Francine Thank you so much for your kind feedback.. I’m really pleased to hear that Nikita was able to assist you quickly and keep you fully updated throughout, we know how important clear communication is, so it’s great to see this reflected in your experience. Nikita will be delighted with your lovely comments. Kind regards Susan Usher Branch Manager.

5/5

Google

Yourmove have been absolutely fantastic in supporting us sell our house. Through no fault of ours or theirs, we had issues with the chain and they were so supportive throughout. Massive thanks to Ella, Tom, Susan, Julie and Tracy for all of your constant help and support!

Alexandra · 12 May 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 12 October 2026

Hello Alex Thank you so much for your lovely 5 star review, it truly means a lot to the whole team. We’re delighted we could support you through the sale of your home, especially during a challenging time with the chain. Situations like that can be stressful, so it’s great to hear that Ella, Tom, Julie, Tracy and myself were able to provide the guidance and reassurance you needed along the way. Id like to wish you and your family all the very best for the future. Kind regards Susan Usher Branch Manager.

5/5

Google

Excellent customer service from the team in Whitley Bay. My first rental and they looked after me every step of the way. Special thanks to Helen, Tom and Julie

Emma · 12 May 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 12 October 2026

Hello Emma Thank you for your lovely feedback. We’re so pleased to hear that your first rental experience was a positive one and that the team in Whitley Bay were able to support you every step of the way. Moving into a rental for the first time can feel like a big step, so it’s great to know you felt well looked after throughout the process. Helen, Tom and Julie will be delighted to hear your kind words. Wishing you all the best in your new home. Kind regards Susan Usher Branch Manager.

5/5

Google

Great company to rent through. Helen Stokes supported us so well throughout our first rental journey. Very friendly and responsive. Highly recommend!

Sophie · 12 May 2026 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 12 October 2026

Hello Sophie Thank you so much for your lovely 5 star review. I'm delighted to hear Helen Stokes supported you so well throughout your first rental journey. Helen will really appreciate your recommendation and we wish you all the best in your new home. Kind regards Susan Usher Branch Manager

5/5

Google

I couldn’t recommend the team at Durham highly enough, through both the purchase and rental of the property . Joanne was excellent in finding a Tennant and the rental advice given . A big thank you to ,Maddy and Anna Leigh as well for always keeping me informed throughout the whole process.

Mark · 12 May 2026 · Your Move Chris Stonock Durham (89)

Agent replied · 12 October 2026

Thank you so much for your kind words! We’re delighted to hear you had such a positive experience.

5/5

Google

The communication and help I recieved from Joanne was helpful on the process.

Adnan · 12 May 2026 · Your Move Chris Stonock Durham (89)

Agent replied · 12 October 2026

Thank you for your kind review!

5/5

Google

Fantastic from start to finish. House sold within a week and their recommendations of other services were also excellent from solicitors to damp surveyors. I would definitely recommend this branch, the team, particularly Sarah and Harry were extremely helpful and kept me regularly updated with the progress of the move and solicitors.

Sally · 12 May 2026 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied · 12 October 2026

Thank you so much for your kind words Sally, we are delighted you were happy with the service from me and my team and we wish you best wishes for your upcoming move Sarah Nixon Branch Manager

5/5

Google

Great experience with Sarah start to finish. The whole process was completely stress-free, which made a big difference during what can often be a challenging time. She provided excellent service throughout, always professional, responsive, and willing to go the extra mile to help. Everything was handled smoothly and efficiently, Their support and clear communication made the entire experience easy. I would definitely recommend them to anyone looking for a reliable and supportive estate agent.

Paige · 12 May 2026 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied · 12 October 2026

Thank you so much for your glowing review and kind words Paige, we are delighted you found the process straight forward and we were able to help along the way. Enjoy your new home Sarah Nixon Branch Manager

5/5

Google

Great staff, Kate was really helpful and quick when dealing with my boiler problem, and it was fixed within 24 hours.

Ian · 12 May 2026 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied · 12 October 2026

Delighted Kate was able to resolve the issue quickly Ian, thank you for your review Sarah Nixon Branch Manager

5/5

Google

Excellent experience with Your Move, especially Jessica and Sarah. After a bad experience with a previous estate agent who did not deliver on their promises, the difference here was huge. From the start, it felt like I was in good hands. Sarah was very knowledgeable and clearly knew exactly what she was doing. Communication from both Sarah and Jessica was incredible throughout the whole process. They always kept me updated, explained what was happening, and were always available if I needed anything. Nothing was ever too much trouble. No matter what I asked for, they were always happy to help. Sarah even offered to regularly check on my empty flat to make sure everything was OK, which really showed how much they cared. Without doubt the best estate agency I have dealt with. I would recommend them to anyone. Excellent service from start to finish.

Nairod1981 · 12 May 2026 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied · 12 October 2026

Thank you so much for your kind words. We’re delighted to hear that we were able to provide such a positive experience and support you throughout the process. It’s great to know our communication and care made a real difference. We truly appreciate your recommendation and wish you all the best moving forward! Sarah Nixon Branch Manager

5/5

Google

Sarah and Harry provided an excellent service. They responded quickly for any of my queries and the purchase of my property went through within 12-13 weeks.

J · 12 May 2026 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied · 12 October 2026

Thank you so much for your kind review and for your proactive approach throughout Sarah Nixon Branch Manager

5/5

Google

This is my second time finding a property to let through this branch. Really helpful, good communication, kept me to date as we went and answered any questions I had along the way. Thanks to Chloe and Harry in particular for helping me throughout 😊 …

Leanne · 12 May 2026 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied · 12 October 2026

Thank you so much for your kind words! We’re really glad to hear you had another positive experience with us. Chloe and Harry will be delighted to know they made the process smooth and easy for you. If you ever need anything in the future, we’re always here to help! Sarah Nixon Branch Manager

1/5

Google

I rented through this branch from September 2024 to June 2025, and the experience was unacceptable from start to finish. The property went for months without proper heating, making it extremely difficult to live in. This was reported repeatedly, including the impact on health and daily living, yet no proper action was taken to resolve it. Communication was inconsistent and only happened when it suited the agency, not when issues actually needed dealing with. After leaving (which they agreed to early due to the condition of the property), I disputed the deposit immediately. What followed was months of being completely ignored. I made over 25 phone calls and sent multiple emails across several months without receiving a single response. The deposit (£1,153.84) was never returned. Instead of addressing the issue, responsibility has been avoided. Due to the lack of response and failure to resolve this properly, I have now had to open a county court claim to recover the money. This experience shows a clear lack of accountability, poor communication, and disregard for tenant welfare once a tenancy ends. Based on how this was handled, I would not trust this branch again and would strongly advise others to be cautious.

Harrison · 12 May 2026 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)

Agent replied · 12 October 2026

Thank you for sharing your concerns. I understand that there was limited heating at the property during your tenancy. To help address this, the landlord provided additional heaters and deducted both the cost of the heaters and their running costs from your rent. The landlord also agreed to an early release from the tenancy as a gesture of goodwill. I also note that you requested for all repair works to commence after the tenancy had ended. We provided information on how to raise a dispute regarding your deposit through the tenancy deposit protection scheme. As no dispute was received within the 95-day timeframe, the deposit was requested by the landlord inline with My Deposits procedures. Should you wish to discuss this matter further, please do not hesitate to contact me directly. Sarah Nixon Branch Manager

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Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.

Trusted Agent Awards winners in one year, the group and its branches: 2025.

Trusted Agent Awards by year, 2025

Source: Trusted Agent Awards winners lists, as published, linked by year.

EA Masters

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.

EA Masters by year, 2018 to 2025

Source: EA Masters winners lists, as published, linked by year.

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Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.

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