5/5
Excellent assistance from Gillian Donnison and the rest of the team at your move, Whitley Bay
Agent replied
Thank you Paul! Good Luck for the future, Kindest Regards Gillian

Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
Excellent assistance from Gillian Donnison and the rest of the team at your move, Whitley Bay
Thank you Paul! Good Luck for the future, Kindest Regards Gillian
5/5
Julie at your move Whitley bay has been very helpful and managed to sort everything for me by the date I requested. Karen Ayre
It was a pleasure dealing with you and so pleased I could get you moved in in the time required. I hope you will be very happy there, Kindest Regards Julie
5/5
I had a great service with your move, they were always at the end of the phone when I needed them, and we’re instrumental in moving solicitors forward. Gillian Donnison was responsible for my purchase and she was incredible and was immensely helpful.
Thank you for your lovely words Joanne, it has been a pleasure helping you to get moved into your new home! I hope your move goes smoothly! Kindest Regards Gillian :)
5/5
I would like to say a huge thank you to the staff at Your Move Whitley Bay for your support and service to my mother during the sale of her property. I would like to especially thank Susan Spokes for her suggestions, enthusiasm and sensitivity when helping my Mum with the sale of her property at a very sad time. Susan was especially helpful in drumming up further interest in the property when the first offer fell through.Susan you’re a star! Thank you!
Thank you Helen for your kind words . It was a pleasure to be able to help your Mum move closer to her lovely family and I wish you all the very best for the future. Kindest Regards Susan Spokes.
5/5
Called in for some advice and couldn't of been happier with the warm welcome I received. Mandy was very knowledgeable and took time to answer all of my queries. Will definitely be back! Thank you!
Thank you Michele
5/5
The branch at Rowland's Gill were very helpful registering me for viewings. Bridie and Vanessa were very knowledgeable and helped me with my requirements. They also introduced me to Callum the valuer and Perry the mortgage advisor.
Thank you Craig
5/5
Your Move did it all for me from start to finish, doing all the work that is stressful and keeping well informed along the way, if I had questions nothing was a bother, friendly but professional staff. if I ever moved again I would most defiantly be going through your move again.
Thank you Claire.
3/5
Rating only, no written review.
Thanks for your review Stephen. We'd be interested to learn why you only rated us 3 stars, can you please email ymcs.marketing@your-move.co.uk so we can learn from your experience?
5/5
Recently bought a house! Great service from Annaleigh Tanya Mandy and Ian! Thanks all!
Thank you for your review Jonny!
5/5
Great estate agents really helpful! Particularly Mandy, Annaleigh, Tanya, Jonny and Ian! Thanks.
Thank you for your review Chelsea!
5/5
This was the first time I have sold a house solo, and it could have been so much more traumatic and stressful if it wasnt for the help from the team in the Whitley Bay office.. Julie was particularly patient with me, with gentle advice and support given to guide me through the process, and keeping me calm at times of crisis with care and understanding.
Thank you for the fantastic review Richard, it has been a pleasure dealing with you and hope you will be happy in your new home. Kindest Regards Julie
5/5
I applied for my own home 4 months ago, it has been a very long, stressful and drawn out process. I’ve had the pleasure of dealing with Gillian at the Whitley bay branch, she has been very professional, she is always on the phone making sure everything is going to plan and always reassuring me, I can honestly say she has been an absolute god send and I couldn’t have done this without her, she is a credit to the your move family! THANK YOU GILLIAN :-)
Thank you for your kind words Jemma, it has been a pleasure helping you to get moved into your first home. I hope you will be really happy there! all the best for the future. :-) Kindest Regards Gillian.
5/5
I cannot recommend this branch enough. Alex Ventura and his colleagues all do a wonderful job of explaining the process clearly. Overall their high standard of customer service made me feel that I am in good hands when with the Your Move team. Thanks a lot guys.
Thank you Jude, this is wonderful to read and we're pleased you have had such a positive experience. Very best wishes from all at Your Move Chris Stonock.
5/5
Great service, took away a lot of stress involved with buying a house, Sarah and Jodie were amazing. Would highly recommend using Your Move
Thanks for your review Ruth. Good Luck in your new home.
5/5
Excellent professional service from all the girls in the office of your move crawcrook who handled the sale of my home and the purchase of another . They work as a team and nothing was a problem for them,. my greatest appreciation and thanks to them
Your very welcome Sandra. Thank you for your recommendation. All the very best.
5/5
The team at Crawcrook were brilliant through the whole process of my house move. No question was too small and I always got a response as soon as possible. I would highly recommend using Your Move Crawcrook for your house move. Denise did an amazing job at looking after my whole process and I felt that everything was dealt with professionally and efficiently!
Many thanks for your feedback Giovanna. We hope you're settled in your new home!
5/5
Did every thing possible to speed things along,no compliants.
Thank you Denny, much appreciated.
5/5
Amazing garage. Amazing personal service. Great repairs. Will only go here from now on. Honest family run business. Fantastic!
Hi Amara, thanks for the review but I think you've got the wrong company we're an estate agents! Best wishes, Your Move Chris Stonock, Rowlands Gill.
5/5
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Thank you for rating us 5 stars
5/5
I and my partner were looking for decently priced flats to rent however severely struggled due to us being quite young thus seen as lesser reliable tenants. However we seen this lovely great value flat in terms of location, transport and price and Rachel Storey the letting agent was absolutely amazing in answering all of our ‘first time renters’ questions no matter how obvious they were. Rachels polite and positive attitude ensured us that we were comfortable with financial commitments needed to rent a property and live comfortably. Finally Rachel was highly dedicated and committed to us in getting this flat as she was constantly completing all the paperwork so we could finalise and move in within a week.
Thank you for your lovely review and kind words Millie. It was a pleasure helping you get moved into your new home! I hope you are both very happy there. Kindest Regards Rachel ??
5/5
Great customer service by Rachel Storey and the team !! . Would recommend this branch. ????
Thank you for your lovely review Scott, it was a pleasure to help let your property. I hope the tenants are very happy in their new home! Kind Regards, Rachel
4/5
Haven’t been with Your Move very long but so far we’ve had great service from Rachel Short and also Rachel Storey who have both helped us with our rental properties. Very friendly and professional, always willing to help. So far so good!
Thank you for your review Pat. It was a pleasure to let your property and I hope the tenants are very happy in their new home. Kindest Regards, Rachel Storey.
5/5
Selling my home with your move was smooth and made ease with a lovely lady called Gillian absolute credit to the company she kept in touch from start to finish a real diamond many thanks
Many Thanks for your great review! it has been a pleasure selling your home and dealing with the sale through to completion, best of luck for the future! Kindest Regards Gillian
5/5
They were very helpful at all times, it was quite a long process but they always answered all the queries we had with no issues. Gillian Donnison who was our contact point was always happy to help and responded very quick. Very happy with the overall service.
Thank you Jordi it has been a pleasure keeping you up to date throughout your purchase, I hope you and your family are very happy in your new home! Kindest Regards Gillian
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.