★★★★★ 3/5
GoogleThey are good , but charges and fees some times are ridiculous 300£ admin fees and application fees and referencing , 120£ for ending contract , 120£ for renewing contract , 120£ for changes to the contract , 120£ referencing ( open rent does all that for 20£!)
Docyehya · 7 February 2020 · Your Move Chester Le Street
★★★★★ 5/5
GoogleCalled in branch staff were very friendly and helpful. When it came to sell my home ALEX came to my house and arranged everything. Thank you very much
John · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you John
★★★★★ 5/5
GoogleAs a second time user of Chris Stonnock Your Move, I have always had great s service in a very timely manner, and all of the staff I have been in touch with have been very professional doing a great job, this is the second time I have sold my home within 2 weeks with them, I can be a 'difficult' customer winding them up when I call, but they take it in good spirit, especially 'Just Julia'! 😉😄
Kevin · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you Kevin
★★★★★ 5/5
GoogleMany thanks to Julia for her friendly and efficient service.She really got things moving for us, and helped us immensely. A real asset to the company.
Julie · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Julie and thank you for your great review. I will be sure to pass on your praise to Julia and the rest of the team at Your Move. If there is anything else that you need then please do not hesitate to get in touch. Thanks again from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleI would highly recommend this team they all work well together and have done there most up most to help l would highly recommend them they have been on the ball from start to finish in the purchase of my new property nothing seems to be a problem all l can do now is say thanks to all involved excellent team work thanks guys
Paul · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Paul and thank you for your review! We're so glad that we finally managed to get your sale through for you and hope you are happy in your new home. Thanks again and all the best from the Your Move Chris Stonock team at Chester-le-Street
★★★★★ 4/5
GoogleLovely team who have worked hard to sell the house I’m Executor for . Would have been 5 stars but still a work in progress . Looking forward to finding the right buyer shortly .
Ian · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you Ian
★★★★★ 5/5
GoogleLovely and helpful staff. Julia is an absoulte delight to deal with and would highly recommend Gary if any financial advice is needed. Everyone is very informative and extremely professional.
Sarah · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you very much Sarah
★★★★★ 5/5
GoogleI am in the initial process of selling with Alex Ventura .
To date the experience has been very informative and professional . I believe I have been given sufficient information to make a good judgment in placing my home in their care to sell. As I say early stages but hopefully their care will be taken throughout this process.
Angela · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you Angela
★★★★★ 5/5
GoogleI would really like to thank everybody in Your Move (Chester le Street) for such a professional, friendly and efficient service. Our home was sold in only 7 days!! We thoroughly recommend and use them again.
Caroline · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Excellent news! Thank you for your review Caroline.
★★★★★ 5/5
GoogleWe have recently put our house on the market with Your Move. The process has been professional and efficient right from beginning. We are confident that we have chosen the right agent, and look forward to the successful sale of the property with Your Move.
Alan · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you Alan
★★★★★ 5/5
GoogleGreat branch! Alex and the team have been an absolute pleasure to work with; always helpful, and very knowledgeable. They have always gone above and beyond. The customer service is unmatched and I wouldn't hesitate to recommend them. Looking forward to working more with the branch in the future!
Ollie · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you Ollie
★★★★★ 5/5
GoogleWe were first time buyers, not really knowing anything about the process. Your move were really helpful but particularly John. We had some obstacles in our sale and without johns hard work we might still have been waiting for some solutions. He was always so helpful and understanding. It was very stressful but without johns help it would have been so much more stress. The ladies at the office were also lovely. After a very stressful “moving day” long story short we didn’t get our keys until 10 min to closing at 5:50 on Friday, the ladies at the office said they would wait for us, as we sat in traffic so we could actually move over the weekend. Our solicitors and others won’t get such a good review.. however I would like to thank John for his great service and caring nature he did go above and beyond to help us.
Danielle · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Danielle and thank you for the great review! It was our pleasure helping you to find your perfect home and I will be sure to pass on your praise to John in sales support as well as everyone in Chester-le-Street. Please don't hesitate to get in touch if you have any more queries or issues. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleWe have just started to work with the team at Your Move (Chester-le-Street) to sell our house and everyone has been fantastic so far. Great communication, experienced, easy to talk to and hard working. Looking forward to working together to get a sale!
Sarah · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you Sarah
★★★★★ 5/5
GoogleOur experience of Your Move Chester le Street has been a very positive one. In the end, we decided not to put our house on the market however the service we received from Alex at Your Move when valuing the property was very good. He couldn't have been more helpful.
Paul · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you Paul
★★★★★ 5/5
GoogleBeing first time buyers, we had no experience with estate agents and we were very nervous going into purchasing our first home. However, Matthew from this branch was brilliant and extremely professional. From our first conversation, nothing was ever too much trouble for him and any question we had he dealt with extremely quickly and got straight back to us with an answer. We have had nothing but a positive experience with Your Move, and because of Matthew we would definitely recommend to anyone.
Hollie · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Hollie and thank you for the great review! We are so happy to have been able to help you with buying your first home and hope that you will be happy there. If you need any more help then you know where to find us. I will be sure to pass on your praise to Matthew and the rest of the Chester-le-Street team! Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleI'd like to thank all the staff at Your Move in Chester-le-Street but in particular Julie Willams. It was so refreshing to deal with someone as professional and friendly as Julie, she went over and above to assist us in finding a suitable house culminating in us having an offer accepted on a house which Julie found for us and arranged a viewing.
It was also a pleasure to ring the office to speak to Julie and know that I was going to have a friendly and happy voice on the other end of the phone. Julie is an asset to your office and she has helped to make my experience dealing with Your Move an excellent one and I will not hesitate in recommending your services to my family and friends.
Elizabeth Freeman
David · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Liz and thank you for your great review. We are so pleased to have finally found you a property and hope you will be happy in your new life there! I will be sure to pass on your praise to Julia and the rest of the team in the Chester-le-Street office. If there is anything else you need please do not hesitate to get in touch. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleWe have just sold our house with Your move in Chester le Street and the service we received was second to none. All the staff were friendly, approachable and efficient. We had the choice of speaking to the same agent if we had wanted but they were all up to speed with what was happening it was great dealing with any of them. Once our sale was agreed John from after sales was in constant touch with us every step of the way and we still had the option of speaking to the office. Nothing was a bother and we would definetly use them again. Can't thank them enough for all their help and support (and laughs along the way)
Janice · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you very much for your review. It really is lovely to read your comments. Thank you for choosing us and very best wishes for the future.
★★★★★ 5/5
GoogleHave had a roller coaster ride in the last year regarding sale of our property, and trying to find a new one. Have finally completed sale early April.
Must say a massive "thank you" to Julia and Nicky in the office who have been excellent throughout, and provided great support, keeping us positive in the difficult times. Also once sale was agreed subject to contract, then the Sales support team, particularly John, we're so good at keeping us up to date, and looking after our interests to ensure the sale was completed.
Based on this experience, would strongly recommend this team in Chester le Street to anyone needing an estate agent, many thanks again to you all.
Ian · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Ian and thanks for your great review! We are so pleased to have sold your home for you and hope that you will be happy in your new home. If there is anything else you need then please do not hesitate to get in touch. I will be sure to pass on your praise to Julia, Nicky and the rest of the team in the Chester-le-Street office. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleSo very happy with the service received from Your Move especially the care and guidance from Julia Williams. It was a bumpy ride but she kept us strong. She is an absolute credit to the company. Your Move have successfully sold our property 3 times and very quickly (Only issues were down to us - not finding a new property). Very polite and professional service. Would definitely recommend.
Amanda · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Amanda and thank you for your great review. We are so pleased that we managed to finally sell your property for you and hope that you will be happy in your new home. I will be sure to pass on your kind words to Juali and the rest of the Chester-le-Street branch. Thanks again and all the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleExcellent, efficient, friendly, caring service from Julia and the team at Chester le Street. They keep you informed every step of the way.
When we bought the house for my mother Julia couldn't have been more helpful and caring. We then, sadly, had to sell the house within a short space of time and once again Julia and the team were wonderfully efficient and helpful. Their customer service is exceptional - I can't recommend them enough.
Carol · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Hi Carol and thank you for your great review! We're so glad that we could have helped you with your sale and purchase and I will be sure to pass on your praise to Julia and the rest of the Chester-le-Street branch. All the best from the Your Move Chris Stonock team
★★★★★ 5/5
GoogleMyself and my partner recently moved into our first amazing brand new home. The service we received from the team at Your Move, especially Julia, was second to none. From placing a deposit to secure the property right through to completion, we were always made to feel so welcome in the Branch and every member of staff always had a smile on their face and were more than happy to help. The purchase of the house went through quickly and without any issues, largely due to the staff willing to go above and beyond to ensure the process ran as smoothly as possible for us. You can tell they really do care about their customers! It has been an absolute pleasure and a great bonus working with the team at the Chester-Le-Street branch and we would like to thank them for the fantastic work they do.
Tina · 7 February 2020 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you so much Tina, this is fabulous to read!
★★★★★ 4/5
GoogleRating only, no written review.
Docyehya · 7 February 2020 · Your Move Durham
Agent replied · 6 February 2024
Thank you for rating us
★★★★★ 5/5
GoogleRating only, no written review.
Michele · 7 February 2020 · Your Move Durham
Agent replied · 6 February 2024
Thanks Michele
★★★★★ 5/5
GoogleExcellent service
David · 7 February 2020 · Your Move Durham
Agent replied · 6 February 2024
Thank you David
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