Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleBought recently through your move , could not have had better service, kept informed at every step and particular thanks to Gillian for her market knowledge and professionalism. Will definitely use again.
Thank you Keith for the fabulous review. I am really pleased you where happy with the service, Good Luck with the renovation, looking forward to seeing the property when finished. Kindest Regards Gillian
5/5
GoogleGillian was there for me every step of the way when helping me buy my very first home. She had my best interests at heart, always. She is very approachable and nothing is to big or small
Thank you for your kind words Kimberley!, I really hope the move went smoothly and you enjoy you first home! Best of luck for the future. Kindest Regards Gillian :)
5/5
GoogleBethany was extremely professional and efficient from start to finish, she quickly responded to all queries and made sure I was kept fully informed of progress. Would definitely recommend your move Whickham the service is second to none ????
Thank you so much for your lovely review Colin. I hope you enjoy your new home and we are always happy to help. Kind regards, The Whickham Team
5/5
GoogleAfter moving house at the beginning of last year we were hoping to make it a long-term house. We ran into problems with awful landlords and a neighbour from hell and thankfully the amazing ladies at the Crawcrook branch not only listened to all of our complaints with an empathetic ear but tried their best to help in anyway they could. They eventually managed to help us leave on an early release clause and move into a super little house. Myself, my husband and both my children couldn't think more highly of them!
3/5
GoogleStaff here are helpful enough but I have had issues with the head office staff or the call centre. In my time that I have been a tenant, had no issues. Ending the tenancy was a tough process. I recommend being very specific when communicating via email as assumptions were made on my behalf. Again, I have to stress that it's not the local agent that has let me down.
5/5
GoogleMassive thank you to Suzanne for all her help??, Leanne and Katrina have been amazing throughout and nothing was a bother. They have all been so helpful and made my experience a good one. Don't fancy doing it again though! ?????. Thank you for all your help!!??????
5/5
GoogleConcluded a sale and the staff were first rate. Very accommodating for viewings around my work schedule, very helpful with all queries between myself and the vendor. Would recommend the Crawcock team. Thanks again, Matt
5/5
GoogleVery good service. Bridie was always helpful, keeping me up to date. Would definitely recommend.
Thank you Jackie
5/5
GoogleReceived excellent service from Mandy and the whole team. Regular and effective contact throughout purchase. Even received post purchase support when searching for information about the property.
Thank you very much for your review. We are delighted to have been able to assist you. Very best wishes.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your review.
5/5
GoogleRating only, no written review.
Thank you Alan
4/5
GoogleRating only, no written review.
5/5
GoogleWhy a very quick and very welcoming and professional experience I have had in purchasing my first family home with your move in Whitley bay . Especially Julie Atkinson who has helped me through the process and kept me up to date . thank you very much .
Thank you so much for the review Mark. It can be daunting buying your first property and I am always here to help the purchase go smoothly and hope to have you moved in as soon as possible. Kind Regards Julie.
5/5
GoogleGreat service in renting my house out again! Steve, Stacey, Annette & Carol were helpful and very professional.
Thank you Mark
5/5
GoogleExcellent experience buying my first property through your move, massive thank you to Kirsty for going above and beyond helping me every step of the way keeping me informed and up to date, the rest of the team were amazing also, would highly recommend your move Consett and will use again for my next property adventure.
Thank you Tony
5/5
GoogleRating only, no written review.
Thank you Janice
5/5
GoogleRating only, no written review.
Thank you Jamie
1/5
GoogleDreadful service, very unhelpful
Hello Steve, I've check our system and cannot find any dealings you have had with our Chester-le-Street branch. Can you please email ymcs.marketing@your-move.co.uk so we can get to the bottom of this? If you have left a review on this page by accident we would appreciate it if you could please remove. Many thanks and hopefully speak with you soon. YMCS.
4/5
GoogleProfessional, proactive and knowledgeable
Thank you Alison
3/5
GoogleOnce you are interested in a property they constantly call you if you don't take it,to offer others.
Hi Jason, we only try to contact you to let you know of similar properties that may be of interest. If you do not wish to be contacted, please inform the branch and you will be removed from their mailing list. Thanks, Your Move Chris Stonock.
5/5
GoogleThanks to Nicola at Chester-le-street for helping me get my new home. Absolutely amazing service!
Thank you for your review Louise. Very best wishes in your new home from all at Your Move Chris Stonock.
5/5
GoogleLovely, friendly staff. Supportive and kept me updated throughout the he whole sale and purchase process.
Thank you Gareth
4/5
GoogleJust about to put house up for sale with Alex & the Chester le street team. Very professional & efficient service so far. Hopefully a quick sale.
Thank you Andy
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
