Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleBethany has been so helpful and friendly throughout and has found us excellent tenants. We have used Your Move in Whickham for our rental properties for the past 5 years and the service has always been extremely good.
It has been a pleasure dealing with both of you and I look forward to continuing business in the future. It's great to hear positive feedback about the service our clients receive. Thank you! Bethany Phillips
5/5
GoogleI use Your Move Whickham as property management agents . The service from Bethany Phillips and the team has been friendly & highly professional. They find me excellent new tenants almost before the previous tenants leave , therefore there’s only a very short interval for any refurbishment. This is what every landlords wants.I can’t recommend them more highly.
Thank you for your kind words! I am delighted you are happy with the service received and I look forward to continuing business in the future. Kind regards, Bethany Phillips, Your Move Whickham
5/5
GoogleHave recently moved into one of Your Move Whickham’s properties and I can say the whole experience was easy and stress free... Bethany ensured any questions or queries we had were dealt with very efficiently, has been a pleasure to deal with and provides a fantastic customer centric service as do Hazel, Sheila and the other ladies in the branch. Would highly recommend!
Thank you for your 5* review Liam. I hope you both enjoy your new home and I am always here to help with any queries! Kind Regards, Bethany Phillips, Your Move Whickham
5/5
GoogleBethany has been extremely helpful from start to finish helping us find and move into our flat. She managed to make a very stressful at times situation a lot better by always keeping us fully updated and answering my many questions very promptly. Brilliant customer service, very friendly, personal and professional service from all the staff at Your Move Whickham.
Thank you for your kind review. Happy moving to the both of you and I am sure you will love your new home. Thank you, Bethany Phillips
5/5
GoogleFriendly, professional and great service. Since the day I rang them to arrange my viewing until the day I moved in, I was very impressed with the friendliness and the professionalism. Bethany was very friendly and helpful, she made sure everything went smoothly and well with my moving. Great service and communication, everything very clear and recorded via email which is great. Also Sheila was lovely having moved into new area I haven’t a great clue with the public transport, but she was so kind and told me the best public service to the city centre. Would have definitely recommended Your Move Whickham, again would give Bethany five stars review for all her hard work and help. Thank you 😊 (Dewi)
Thank you so much for your great review! I am glad we managed to find a new home for you and assist you with the move into the new area. Kind Regards, Bethany Phillips, Your Move Whickham
5/5
GoogleWe sold our flat in March and received excellent service from the staff in Washington Your Move staff there are very friendly and helpful, and then we received great service from June the liaison officer.
Thank you for your lovely review. I will pass your thanks on to June.
5/5
GoogleI had to move to a new rental property during lockdown, which was quite a stressful prospect! Your Move Whickham were great, quick to respond and everything went really smoothly despite the circumstances. They did all they could to help, and I would recommend them.
5/5
GoogleExcellent experience! Sam Martin was fantastic! She took care of everything and my house was on the market in a question of days. She Got me the right viewers straight away. Very pleased!
Thanks you for your review Lena.
5/5
GoogleUsed many times for selling and letting - 1st class service.
5/5
GoogleRating only, no written review.
Thank you for your 5* review Adrian.
5/5
GoogleAilsa and the rest of the Lettings team at Your Move have provided an exceptional service. They succeeded in finding a new tenant for my property very quickly, handled the whole process most professionally and kept me informed throughout. I will definitely use their services again when I have a vacant property
5/5
GoogleExeptional service west denton
Thank you for your feedback Mr Hedley
2/5
GoogleRating only, no written review.
Hi Isha, Please can you contact the branch to provide us with some more information regarding your review, we appreciate any form of feedback regarding our services. Kind regards Your Move
4/5
GoogleRating only, no written review.
Thank you
5/5
GoogleBrilliant customer service from all the staff at your move Whitley bay office , on helping us sell our flat Special thanks to Gillian Donnison , who was so helpful and kept us up to date throughout the sale. Many thanks Mr and Mrs Dodds
Thank you for your kind words Mrs Dodds, it has been a pleasure helping you sell the property and progress through to completion! best of luck for the future. Kindest Regards Gillian :)
5/5
GoogleFirst time selling a house and the process was stress free with the kind help and attention from Julie Atkinson who provided excellent customer service and kept me well informed from the first offer through to completion.
5/5
GoogleFantastic service. Everything was completed in a timely manner and our estate agent Rachel Storey was very helpful with any questions that we had.
5/5
GoogleExcellent customer service. Gillian was always available to keep me up to date with viewings. A great team, friendly and professional, from valuation to completion.
Thank you for your kind words Chelene, I hope your move went smoothly. Kindest Regards Gillian 😊
5/5
GoogleGreat experience with Your Move. Jodie, Sam and Sarah have been professional throughout and kept me informed throughout the whole process. Can’t thank them enough !!!
Thank you for your kind word Bev, happy to help.
5/5
GoogleAlthough I haven’t found anything to buy just yet, I want to say a huge thank you to both Abby & Ashley for keeping me up to date with new properties they have. Both girls have been a pleasure to speak to and hopefully I will find my perfect home soon.
Thank you Lesley and the very best of luck in finding your new home.
5/5
GoogleWe appreciated the incredible care and attention particularly from one member of staff who went above and beyond.
5/5
GoogleBrilliant experience with all the staff they honestly cared about finding the right property, recommended to everyone. There good people !
Thank you Claire
5/5
GooglePhil from washington branch gave fantastic advice, making it understandable for first time rental advice. Always there to answer any questions!
Thank you Nicola
5/5
GoogleGreat advice given by the team around buy to let and investment. Thanks to Tanya, Mandy, Sharon and Phil. Hopefully see you soon.
Thank you Danni
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
