Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,152 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,152 reviews on three platforms, rated 4.8 out of 5 overall.
4,048
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleReceived excellent service from Mandy and the whole team. Regular and effective contact throughout purchase. Even received post purchase support when searching for information about the property.
Thank you very much for your review. We are delighted to have been able to assist you. Very best wishes.
5/5
FacebookExcellent service from Consett branch. Very helpful with all buying queries. In particular, Kirsty and Annette were very friendly and professional. Thanks again to Consett team.
5/5
FacebookSophie and Sarah working at your move where excellent. They helped us through the whole process and where so quick with answering any question we had. Thank you!
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your review.
5/5
GoogleRating only, no written review.
Thank you Alan
4/5
GoogleRating only, no written review.
5/5
GoogleWhy a very quick and very welcoming and professional experience I have had in purchasing my first family home with your move in Whitley bay . Especially Julie Atkinson who has helped me through the process and kept me up to date . thank you very much .
Thank you so much for the review Mark. It can be daunting buying your first property and I am always here to help the purchase go smoothly and hope to have you moved in as soon as possible. Kind Regards Julie.
5/5
GoogleGreat service in renting my house out again! Steve, Stacey, Annette & Carol were helpful and very professional.
Thank you Mark
5/5
GoogleExcellent experience buying my first property through your move, massive thank you to Kirsty for going above and beyond helping me every step of the way keeping me informed and up to date, the rest of the team were amazing also, would highly recommend your move Consett and will use again for my next property adventure.
Thank you Tony
5/5
GoogleRating only, no written review.
Thank you Janice
5/5
GoogleRating only, no written review.
Thank you Jamie
1/5
GoogleDreadful service, very unhelpful
Hello Steve, I've check our system and cannot find any dealings you have had with our Chester-le-Street branch. Can you please email ymcs.marketing@your-move.co.uk so we can get to the bottom of this? If you have left a review on this page by accident we would appreciate it if you could please remove. Many thanks and hopefully speak with you soon. YMCS.
4/5
GoogleProfessional, proactive and knowledgeable
Thank you Alison
3/5
GoogleOnce you are interested in a property they constantly call you if you don't take it,to offer others.
Hi Jason, we only try to contact you to let you know of similar properties that may be of interest. If you do not wish to be contacted, please inform the branch and you will be removed from their mailing list. Thanks, Your Move Chris Stonock.
5/5
GoogleThanks to Nicola at Chester-le-street for helping me get my new home. Absolutely amazing service!
Thank you for your review Louise. Very best wishes in your new home from all at Your Move Chris Stonock.
5/5
GoogleLovely, friendly staff. Supportive and kept me updated throughout the he whole sale and purchase process.
Thank you Gareth
4/5
GoogleJust about to put house up for sale with Alex & the Chester le street team. Very professional & efficient service so far. Hopefully a quick sale.
Thank you Andy
3/5
GoogleThey are good , but charges and fees some times are ridiculous 300£ admin fees and application fees and referencing , 120£ for ending contract , 120£ for renewing contract , 120£ for changes to the contract , 120£ referencing ( open rent does all that for 20£!)
5/5
GoogleCalled in branch staff were very friendly and helpful. When it came to sell my home ALEX came to my house and arranged everything. Thank you very much
Thank you John
5/5
GoogleAs a second time user of Chris Stonnock Your Move, I have always had great s service in a very timely manner, and all of the staff I have been in touch with have been very professional doing a great job, this is the second time I have sold my home within 2 weeks with them, I can be a 'difficult' customer winding them up when I call, but they take it in good spirit, especially 'Just Julia'! 😉😄
Thank you Kevin
5/5
GoogleMany thanks to Julia for her friendly and efficient service.She really got things moving for us, and helped us immensely. A real asset to the company.
Hi Julie and thank you for your great review. I will be sure to pass on your praise to Julia and the rest of the team at Your Move. If there is anything else that you need then please do not hesitate to get in touch. Thanks again from the Your Move Chris Stonock team
5/5
GoogleI would highly recommend this team they all work well together and have done there most up most to help l would highly recommend them they have been on the ball from start to finish in the purchase of my new property nothing seems to be a problem all l can do now is say thanks to all involved excellent team work thanks guys
Hi Paul and thank you for your review! We're so glad that we finally managed to get your sale through for you and hope you are happy in your new home. Thanks again and all the best from the Your Move Chris Stonock team at Chester-le-Street
4/5
GoogleLovely team who have worked hard to sell the house I’m Executor for . Would have been 5 stars but still a work in progress . Looking forward to finding the right buyer shortly .
Thank you Ian
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Wallsend (5/7/9 High Street East) with 313.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
