Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleI've never really had much experience with estate agents before and I felt I had far too many questions and worries about a rental property I was considering. Mandy and the team couldn't of been more helpful with their advice and felt reassured of my choices. Top service 👌 …
Thank you Stephen
5/5
GoogleReceived excellent service from Mandy and the whole team. Regular and effective contact throughout purchase. Even received post purchase support when searching for information about the property.
Thank you very much for your review. We are delighted to have been able to assist you. Very best wishes.
5/5
GoogleYou Move helped us all the way in the sale of the bungalow. From advice on how to clear the property to the right price to ask. They helped us all the way. The sale went through quickly and smoothly. Their pictures and brochure showed the property at its best. Thanks again Your Move
Thank you Sarah
5/5
GoogleService second to none! I had trouble selling my property through two local estate agents but when i went to Your Move they managed to sell it within days! 11/10, would definitely recommend. I dealt with Mandy.
Fabulous thank you for your feedback Mr Turner!
5/5
GoogleAlways a pleasure going into the Durham branch. Mandy was excellent help to us when we were asking for some advice on properties. I will go back to this branch again! Keep up the good work.
Thank you Siobhan
5/5
GoogleExcellent service & the staff at Durham were fantastic. Every query/request was dealt with really well and very quickly. Totally guided us through the whole process. Our house had 3 viewings & an offer within a week. This offer was accepted & everything went through smoothly. Thank you all so much, especially Sharon, Mandy, Darren, Cherylise at Durham, and Sue at conveyancing, for your service, as well as help & support throughout.
Thank you for your kind feedback Carole, it's lovely to hear! I will pass your comments on to the team at Durham. Very best wishes
5/5
GoogleRating only, no written review.
Thank you Jamie
5/5
GoogleRating only, no written review.
Thank you Janice
5/5
GoogleProfessional.
Thank you
1/5
GoogleDreadful service, very unhelpful
Hello Steve, I've check our system and cannot find any dealings you have had with our Chester-le-Street branch. Can you please email ymcs.marketing@your-move.co.uk so we can get to the bottom of this? If you have left a review on this page by accident we would appreciate it if you could please remove. Many thanks and hopefully speak with you soon. YMCS.
4/5
GoogleProfessional, proactive and knowledgeable
Thank you Alison
3/5
GoogleOnce you are interested in a property they constantly call you if you don't take it,to offer others.
Hi Jason, we only try to contact you to let you know of similar properties that may be of interest. If you do not wish to be contacted, please inform the branch and you will be removed from their mailing list. Thanks, Your Move Chris Stonock.
5/5
GoogleThanks to Nicola at Chester-le-street for helping me get my new home. Absolutely amazing service!
Thank you for your review Louise. Very best wishes in your new home from all at Your Move Chris Stonock.
5/5
GoogleLovely, friendly staff. Supportive and kept me updated throughout the he whole sale and purchase process.
Thank you Gareth
4/5
GoogleJust about to put house up for sale with Alex & the Chester le street team. Very professional & efficient service so far. Hopefully a quick sale.
Thank you Andy
5/5
GoogleCalled in branch staff were very friendly and helpful. When it came to sell my home ALEX came to my house and arranged everything. Thank you very much
Thank you John
5/5
GoogleMany thanks to Julia for her friendly and efficient service.She really got things moving for us, and helped us immensely. A real asset to the company.
Hi Julie and thank you for your great review. I will be sure to pass on your praise to Julia and the rest of the team at Your Move. If there is anything else that you need then please do not hesitate to get in touch. Thanks again from the Your Move Chris Stonock team
5/5
GoogleAs a second time user of Chris Stonnock Your Move, I have always had great s service in a very timely manner, and all of the staff I have been in touch with have been very professional doing a great job, this is the second time I have sold my home within 2 weeks with them, I can be a 'difficult' customer winding them up when I call, but they take it in good spirit, especially 'Just Julia'! 😉😄
Thank you Kevin
4/5
GoogleLovely team who have worked hard to sell the house I’m Executor for . Would have been 5 stars but still a work in progress . Looking forward to finding the right buyer shortly .
Thank you Ian
5/5
GoogleI am in the initial process of selling with Alex Ventura . To date the experience has been very informative and professional . I believe I have been given sufficient information to make a good judgment in placing my home in their care to sell. As I say early stages but hopefully their care will be taken throughout this process.
Thank you Angela
5/5
GoogleWe have recently put our house on the market with Your Move. The process has been professional and efficient right from beginning. We are confident that we have chosen the right agent, and look forward to the successful sale of the property with Your Move.
Thank you Alan
5/5
GoogleWe used your move recently for the selling of our property. We found it was a fantastic company who looked after us so well. The were helpful and kept us well informed on everything that was happening with regards to viewings and the sale of the property. I would certainly recommend them to any wishing to sell their home
Thank you for your feedback Doreen, we really appreciate it! Very best wishes from all at Your Move.
5/5
GoogleGreat branch! Alex and the team have been an absolute pleasure to work with; always helpful, and very knowledgeable. They have always gone above and beyond. The customer service is unmatched and I wouldn't hesitate to recommend them. Looking forward to working more with the branch in the future!
Thank you Ollie
5/5
GoogleOur experience of Your Move Chester le Street has been a very positive one. In the end, we decided not to put our house on the market however the service we received from Alex at Your Move when valuing the property was very good. He couldn't have been more helpful.
Thank you Paul
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
