Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleGillian was there for me every step of the way when helping me buy my very first home. She had my best interests at heart, always. She is very approachable and nothing is to big or small
Thank you for your kind words Kimberley!, I really hope the move went smoothly and you enjoy you first home! Best of luck for the future. Kindest Regards Gillian :)
5/5
GoogleWhy a very quick and very welcoming and professional experience I have had in purchasing my first family home with your move in Whitley bay . Especially Julie Atkinson who has helped me through the process and kept me up to date . thank you very much .
Thank you so much for the review Mark. It can be daunting buying your first property and I am always here to help the purchase go smoothly and hope to have you moved in as soon as possible. Kind Regards Julie.
5/5
GoogleBrilliant customer service from all the staff at your move Whitley bay office , on helping us sell our flat Special thanks to Gillian Donnison , who was so helpful and kept us up to date throughout the sale. Many thanks Mr and Mrs DoddsPositiveProfessionalism
Thank you for your kind words Mrs Dodds, it has been a pleasure helping you sell the property and progress through to completion! best of luck for the future. Kindest Regards Gillian :)
5/5
GoogleJust sold our house your move, completed on 22nd aug. Your move were really helpful and really friendly. Gillian was fantastic throughout and kept us constantly in the loop at all stages. Thanks alot to Gillian and the team for helping us make our move! 👍👍 …
Thank you for your kind words it was a pleasure selling your home and keeping you updated throughout the process all the very best and hope you and Kate are very happy in your new home! Kindest Regards Gillian
5/5
GoogleHi my husband David Kilpatrick and myself have just had a tenant find via Your Move and felt we should put in a review due to the wonderful polite and professional service we got. A special shout to all the team but especially the Rachel's, (plural) From whom we got the feeling nothing was to much bother. Thank you for your hard work
Thank you for your kind words regarding the service you have received from our lettings team, I am boasting with pride! Rachel Storey and Rachel Short are a credit to our team.
4/5
GoogleHaven’t been with Your Move very long but so far we’ve had great service from Rachel Short and also Rachel Storey who have both helped us with our rental properties. Very friendly and professional, always willing to help. So far so good!
Thank you for your review Pat. It was a pleasure to let your property and I hope the tenants are very happy in their new home. Kindest Regards, Rachel Storey.
5/5
GoogleI would like to say a huge thank you to the staff at Your Move Whitley Bay for your support and service to my mother during the sale of her property. I would like to especially thank Susan Spokes for her suggestions, enthusiasm and sensitivity when helping my Mum with the sale of her property at a very sad time. Susan was especially helpful in drumming up further interest in the property when the first offer fell through.Susan you’re a star! Thank you!
Thank you Helen for your kind words . It was a pleasure to be able to help your Mum move closer to her lovely family and I wish you all the very best for the future. Kindest Regards Susan Spokes.
5/5
GoogleI had a great service with your move, they were always at the end of the phone when I needed them, and we’re instrumental in moving solicitors forward. Gillian Donnison was responsible for my purchase and she was incredible and was immensely helpful.
Thank you for your lovely words Joanne, it has been a pleasure helping you to get moved into your new home! I hope your move goes smoothly! Kindest Regards Gillian :)
5/5
GoogleRecently purchased a property through YourMove Whitley Bay and have been nothing but impressed by the quality of customer service provided by the estate agents. From day 1 both Susan Usher and Julie Akinson were attentive and diligent. Julie provided me with weekly updates and liased professionally with both vendor and solicitors even giving the odd push when needed! Thank you YourMove Whitley Bay!
Thank you for your lovely words Niamh, it's been a pleasure helping you get moved into your first home! Best wishes for the future. Kindest Regards Julie😊 …
5/5
GoogleThis is our first time renting a property and Your Move Whitley bay has been very helpful and kind with the whole process. Rachel is a lovely and knowledgeable colleague who has helped us with everything! Thank you very much!
Thank you for your kind words Sarah. It was a pleasure helping you throughout the process to move into your home and keeping you updated throughout. Wishing you the very best, i hope you and Thomas are very happy in your new home! Kindest Regards, Rachel Storey.
5/5
GoogleMany thanks to Gillian Donnison at Your Move Whitley Bay for making the purchase of my flat so straightforward and stress free. As well as organising the sale, Gillian arranged the viewings, set me up with the conveyancing team and helped with all the details to ensure that everything went smoothly. I highly recommend YM and Gillian in particular.
Thanks Frank for your wonderful review. Gillian is extremely thorough, organised and supportive in helping buyers move into their new homes. I hope you will be very happy there. Kind regards Susan Usher Sales Manager
5/5
GoogleGillian Donnison dealt with our house purchase. It was not a straight forward purchase but Gillian never failed to keep us up to date and put in a lot of time liaising between parties. I don’t believe we would have got there without her help but we now have our house and could not be happier. I highly recommend both Gillian and the Whitley bay staff. Thankyou
Thank you Claire, I am delighted we managed to get you moved into your lovely new home!, it was an interesting one but we got there in the end!! Good Luck and all the best for the future, Kindest Regards Gillian :)
5/5
GoogleWhat a great experience I've had with Your Move Whitley Bay. They have been kind and so attentive. Rachel has been great with helping me with my new home. I would definitely recommend this estate agents. Very professional and friendly.
Thank you Zoe for your fantastic review and Im delighted you were happy with our service. Rachel is a credit to our team. We hope you will be very happy in your new home. Kind regards Susan Usher Sales Manager
5/5
GoogleFantastic experience with Your Move Whitley Bay who have been great from start to finish whilst buying my first property. Special thanks to Julie Atkinson who has kept me well informed along the way and has provided fantastic customer service. Would highly recommend these guys!!
Thank you for your kind words it was a pleasure selling you your new home and keeping you updated throughout the process all the very best and hope are very happy in your new home! Kindest Regards Julie
5/5
GoogleAbsolutely fantastic service from Gillian. Excellent professional friendly service. From day one constant updates on progress and providing reassurance to someone who has not moved for a long time. Went above and beyond, nothing too much trouble. Would definitely recommend using Your Move Whitley Bay, especially Gillian and Julie
Thank you for your kind words it was a pleasure selling your home and keeping you updated throughout the process all the very best and hope are very happy in your new home! Kindest Regards Gillian
5/5
GoogleI and my partner were looking for decently priced flats to rent however severely struggled due to us being quite young thus seen as lesser reliable tenants. However we seen this lovely great value flat in terms of location, transport and price and Rachel Storey the letting agent was absolutely amazing in answering all of our ‘first time renters’ questions no matter how obvious they were. Rachels polite and positive attitude ensured us that we were comfortable with financial commitments needed to rent a property and live comfortably. Finally Rachel was highly dedicated and committed to us in getting this flat as she was constantly completing all the paperwork so we could finalise and move in within a week.
Thank you for your lovely review and kind words Millie. It was a pleasure helping you get moved into your new home! I hope you are both very happy there. Kindest Regards Rachel 😊 …
5/5
GoogleI applied for my own home 4 months ago, it has been a very long, stressful and drawn out process. I’ve had the pleasure of dealing with Gillian at the Whitley bay branch, she has been very professional, she is always on the phone making sure everything is going to plan and always reassuring me, I can honestly say she has been an absolute god send and I couldn’t have done this without her, she is a credit to the your move family! THANK YOU GILLIAN :-)
Thank you for your kind words Jemma, it has been a pleasure helping you to get moved into your first home. I hope you will be really happy there! all the best for the future. :-) Kindest Regards Gillian.
5/5
GoogleWe sold our flat through your move with the help of Gillian, she was fab from start to finish. Kept us upto date with everything through the whole process and the flat was sold within weeks. Any questions we had Gillian was there to help and answer, she was extremely friendly and helpful. Would definitely recommend her and your move.
Thank you Gemma it was a pleasure helping you sell your property to get moved into your forever home! I hope you and the girls are very happy there :) Kindest Regards Gillian
5/5
GoogleFrom my very first phone call to the office I knew I was dealing with a team bursting with professionalism. Gillian Donnison has provided outstanding customer service from the commencement of negotiations through to the completion of sale. As an investor in property Gillian understood I was keen to find something suitable that was appropriate to suit my portfolio and budget. All ladies in this office are to be commended on their service delivery standards. Thank you for everything and the best of luck with all future sales.
Many thanks Kerry for your fantastic review. I'm so pleased you found the service professional. The team in Whitley Bay are extremely proud and strive to go above and beyond for our customers, Good Luck with the renovation I look forward to seeing the property when finished!! Kindest Regards Gillian
5/5
GoogleWe recently purchased a house through Your Move Whitley Bay. Julie was brilliant and we had outstanding service from her. She was professional, friendly, informative and always followed through what she said she would do. If it wasn't for Julie's help and support I doubt if our purchase would have gone through. Thank you Julie - you are a credit to your profession.
Thanks Ray for your kind review I'm delighted you were pleased with our service Kind regards Susan Usher Sales Manager
5/5
GoogleAmazing garage. Amazing personal service. Great repairs. Will only go here from now on. Honest family run business. Fantastic!
Hi Amara, thanks for the review but I think you've got the wrong company we're an estate agents! Best wishes, Your Move Chris Stonock, Rowlands Gill.
5/5
GoogleVery good service. Bridie was always helpful, keeping me up to date. Would definitely recommend.
Thank you Jackie
5/5
GoogleRating only, no written review.
Thank you Alan
4/5
GoogleRating only, no written review.
Thank you Marty
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
