Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
Googlereally helpful staff from beginning to end. they were very approachable and quick to respond to any queries i had especiallyJess Routledge
It has been a pleasure working with you, wishing you all the best for the future. Jess.
5/5
GoogleLouise was fab, always kept me up to date on what was going on or what needed done. Very straight forward! Would recommend.
Thank you for your kinds words. I hope you settle in well in your new rental property! All of the best, Louise
5/5
GoogleWallsend branch is amazing! All of the staff are really friendly and helpful especially Louise. Highly recommend.
Thank you for your lovely feedback Rachel. All the best, Louise
5/5
GoogleMet Louise from the wallsend branch who was lovely. She was approachable and very professional and was knowledgeable about the property she was showing me.
Thank you for your feedback Kayleigh. I'm pleased your experience at Your Move has been a good one and hope to see you in the nearby future. Many thanks, Louise
5/5
GoogleJess was great from start to finish! Very helpful and very friendly. She made the viewings a breeze.
It was my pleasure to help and I wish you all the best with your purchase.
5/5
GoogleBig Thank you to Louise Claber Your Move representative who guided us through our first letting with Your Move. Couldn't have been more professional and kept us updated on any developments. Thank you
Thank you for your feedback David, I hope your son has settled in well in his new home. Many thanks, Louise, Your Move Wallsend
5/5
GoogleSarah Thomas is a credit to the company your move. She has helped us all the way. Her and the whole team stand leaps above other companies.
Many thanks for your review Dean. We look forwards to working with you helping you find suitable properties to rent in the local area.
5/5
GoogleA* Service from Louise at YourMove, Wallsend. Fantastic customer service and found me a great tenant! Would highly recommend! Mr Broadbent
Thank you for your lovely feedback Mr Broadbent. It has been a pleasure dealing with you and finding you a tenant for your rental property. I hope we can help you in the future. Many thanks, Louise.
5/5
Google5 star review! We are first time buyers and we cant thank the team enough. Especially Sarah T. Thank you for making our dream come true x
Thank you very much for your lovely review, we hope you are both very happy in your beautiful new home!!
5/5
GoogleI was very impressed with the service I received at Your Move Wallsend. I initially dealt with Louise Claber who helped me arrange a Morgage appointment which was extremely useful and I was very satisfied with the service.
Thank you for your feedback. I'm pleased you found our financial service appointment useful and hope to help in the next steps of finding you your first home. Many thanks, Louise
5/5
GoogleI have been dealing with Sarah Smith the valuation manager at the Wallsend Office and she has been really helpful finding me properties her local knowledge is second to none. I would have no hesitation in recommending her Chris
Thank you for your review Chris I look forward to working with you in the future. Sarah
5/5
GoogleGreat service. Jess has made the process from first viewing to having an offer accepted smooth and as easy as possible for us. Always good communication. Highly recommend!
Thank you very much for your feedback, I wish you all the best with your purchase. Kind regards, Jess
5/5
GoogleThis has been the 2nd time i've used Your Move to find a tenant and once again, a pleasure to deal with. Louise is always willing to help and provides great service as whole, willing to go the extra mile whenever required. Thanks again A****
Thank you Paul. It has been a pleasure dealing with you again. We hope to help you again in the future. All the best, Louise
5/5
GoogleSarah Thomas and all the staff were fantastic all the way through we sold our house n bought a new through them. We never had any problems all the staff were very friendly and nothing was too much trouble for them we were kept well updated at all times would definitely use them again in the future would highly recommend them to anyone. No
Many thanks for lovely review Shaun. It was a pleasure to sell your property and find you a new home for your expanding family. I hope you are all very happy and if we can be of any assistance in the future please don't hesitate to get in touch. PS I hope Nicky's cat was found safe and sound
5/5
GoogleAbsolute pleasure to deal with. Have dealt with other agents in the past but none come close to the level of service I recieved. Jess done a marvelous job pointing me in the right direction giving me a very pleasant experience. Top marks!
Thanks Stan, Always a pleasure, Jess
5/5
GoogleEfficient, friendly, professional, and well organised branch of Your Move. The best experience I have had in 13 years of being with Your Move - thank you! Louise was especially helpful and attentive. Really happy with the service.
Thank you for your lettings business once again Tom. It has been a pleasure re-letting your property and finding you a new tenant. All the best. Louise
5/5
GoogleWarren and Jess from your move wallsend have been excellent! This is my first time renting and they have been brilliant guiding me through the process, really helpful and patient and quick to respond to any queries, they made the experience a lot easy thanks again, Daniel
Hi Daniel, Thank you for your positive feedback it was our pleasure to move you into your first rental property. If you need anything else please contact us in branch. Jess.
5/5
GoogleJess and Louise have been such a great help! They have got me into a property faster then I ever expected! They never hesitated to answer any questions I had, nothing was a problem for them! Highly recommend
Thank you very much, Wishing you all the best in your home. Thanks Jess.
5/5
GoogleThe staff were absolutely fantastic, extremely friendly and helpful and the communication throughout was excellent. My children were delighted that Louise was looking after our house as they remarked that she was excellent with kids and really lovely. Thank you so much.
Thank you very much for your feedback Kate. I wish you and your kids all of the best in your new home. Louise
5/5
GoogleEven though we had some troubles getting the ball rolling on getting into the new house, Louise was an absolute delight to work with and helped us with all our issues along the way. Everyone knows moving house is never plain sailing but Louise definitely helped make it a bit easier. Many thanks your move!
Thank you for your feedback. It has been a pleasure helping you move into your new home. I wish you and Scott the very best. Many thanks, Louise
5/5
GoogleSarah and the team were really friendly and helpful all the way through my sale! We followed Sarah from her previous employer where she was just as brilliant managing a rental property we had. Would recommend them in a heartbeat.
Many thanks for your lovely review Rosie about me and my team. Wishing you many years of happiness in your new home.
5/5
GoogleWe used Your Move because of the staff, Sarah and her team are professional and their experience is evident. They dealt with our queries in a timely manner and kept us updated on the progress and provided us with feedback. Sarah Thomas knowledge is amazing, she was able to offer advice on all areas. Happy to recommend Your Move Wallsend to anyone!
Many thanks for your lovely review David and recommendation, much appreciated from us all
3/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
