Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleJust sold my house through Your Move Chester-le-street. Sharon, Julia and Mathew have been amazing. They keep you updated every step of the way and nothing is too much trouble. Outstanding customer service. I highly recommend.
Thank you Lynsey
5/5
GoogleRating only, no written review.
Thank you
5/5
GoogleGreat service from the team at Durham. Highly recommend!
Thank you Mr Harris
5/5
GoogleGreat friendly and professional service by Nicky, Ian, Ashley and Chera-lise. Thanks!
Thank you
5/5
GoogleI would like to thank the staff at the Durham office Nicky Ian and Chere-lise for there fantastic help and hard work at helping me sell my house. They have been great support in any queries or worries I have had,I would strongly recommend them to anyone selling their property, hugh thanks.
Thank you Beverly
5/5
GoogleHuge thank you to Chera-lise, Ian, Nicky & all the team at Durham. Always very helpful and professional. I would 100% recommend contacting the team if you are selling or renting a property. 5*! Many thanks again, Lyndsey
Thank you very much
5/5
GoogleWe have received excellent help and support from the team at Your Move as we sell our property. Nicky in particular has been in constant contact, updating us on every step of the way. Ian and Chera-lise have been a wonderful source of guidance and reassurance to us. I would strongly recommend Your Move to anyone!
Thank you Imogen this is wonderful!
5/5
GoogleIt’s been a pleasure dealing with the Your Move Durham team. From booking viewings, to sales negotiations, it was all done with a smile and a friendly voice to help us out when we required it. I would like to thank personal Ashley & Chera-lise for being on hand. Thanks for the great service we will be back when we need you again.
Thank you Liam
5/5
GoogleI recently sold my house with Your Move Durham. It was the second time I sell with them, and they were very efficient, clear, professional, helpful, polite and especially friendly. They sold my house in a short period of time and have communicated superbly every step of the way. From valuation through to sales chasing, Ian, Nicky, Sam and Chera-Lise from Durham branch, and Sue from Sales Support, have offered an exceptional level of communication and service throughout. The effort and time they have put during the process was outstanding, and at all stages, they have done their utmost to give an insightful advice and constant update. My overall experience with them was superlative. I would highly recommend ‘Your Move’ to anyone requiring an estate agent in Durham and the Northeast. Thank you ever so much !
Hi Hadi and thank you for your kind words and great 5 star review! We are so pleased that we could have given you the exceptional service that you deserve and we hope that you choose Your Move again! Thanks again and all the best for the future from the Your Move Chris Stonock team
5/5
GoogleRating only, no written review.
Thank you
5/5
GoogleYour Move has been brilliant and I can wholeheartedly recommend them. Everyone we dealt with was professional, understanding and eager to help. A huge thanks must go to Gillian who went above and beyond to support us all the way to completion. I'm extremely grateful.
Hello Andrew . I'm delighted you thought we were "brilliant" and your would recommend us, this really means a lot. We do pride ourselves in our professionalism and helpfulness. A big thank you to you too for choosing myself and Your Move to get you sold and off on your journey to the next chapter and your new home. Its us who are grateful to you for your thanks and praise. Take care regards Gillian. 😊 🙏 🏠 🌈
5/5
GoogleIt was an absolute pleasure working with Julie and the Your Move team. The support and effort from Julie has been brilliant from start to finish, always there for help and advice, with all aspects of the house purchase. In particular, for …
Thank you Ed for those kind words, It has been a pleasure helping you get the sale through to completion & I will miss our weekly updates. I hope you will very happy there and you know where we are if you need assistance in the future. All the best! Kindest Regards Julie 😄 🏡
5/5
GoogleAll of the staff are very helpful and professional. Gillian has been very good and always on the ball. Definitely recommend great service. Rajiv Loomba
5/5
GoogleExcellent friendly Service from start to finish, Thank you so much Sarah and your team tooPositiveResponsiveness, Quality, Professionalism, Value
Thank you so much Tara, wishing you and the family many happy years in your beautiful new home!!
5/5
GoogleI highly recommend Your Move Wallsend. The agents working there are very friendly and professional, and they deal with all your phone and email enquiries swiftly and efficiently. My move this year was beyond stressful, with miscommunications between solicitors and various other complications making the whole thing a massive headache. Branch manager Sarah in particular was a fantastic listener and a great ally to have on side when all the legal back and forth between solicitors was making me want to tear my hair out. Whether you're buying or selling I'd very much recommend this branch, the staff are absolutely spot on.
Dear Ryan, Thank you so much for taking the time to write this review, I am delighted that we were able to act as a go between on your recent purchase and make the process a little less stressful. Enjoy your fantastic new home !! Sarah Thomas Branch Manager Your Move Wallsend
5/5
GoogleThe staff always go out of their way to help. They are very professional and I have never had any problems. Keep up the good work
Always a pleasure Amrik, we will continue to send out properties that match your requirements. Kindest Regards Sarah Smith Valuation Manager
5/5
GoogleGillian and the girls at your move were brilliant from the start extremely helpful and would regularly contact myself during this whole process. Nothing was a bother at all and I'm very thankful that they always did their best to answer questions we had, will definitely use your services again. And I'm looking forward to moving into our new home. Thankyou Gillian, Julie, Susan and Rachel for all your help.
Hello Jackie. Myself and the girls are so delighted by your wonderful comments and we are always here for advice to help our lovely customers. We hope to see you again in the future. Best wishes and hope your all settled in the new home its a great location. Kind regards Gillian, Julie, Susan and Rachel. 🏡 😊 📞keep in touch.
5/5
GoogleWas buying through Gillian at your move and would definitely recommend them! Gillian kept the communication going between party’s which was key in getting the move sorted! Always available when needed and professional throughout.
Thank you John, It has been a pleasure helping you get the sale through to completion, All the best!. You know where we are if you need assistance in the future. Kindest Regards Gillian 😃🏠
5/5
GoogleAbsolutely fabulous Team at your move Whitley Bay. From the very start of putting my house on the market to the sale. Julie and Gillian very professional and showed great care in all communication felt like was talking to a friend not just …
Thank you For the lovely review Wendy, We really hope you are happy in your new home 🏠
5/5
GoogleJulie has been a great help like Santa’s elves 😊Her professionalism and enthusiasm made me go for this flat ... As a first time buyer, I wished every business had Julie to help people like me .Well done😊😊
Many thanks Namik for your great review, just like Santa's Elves I have a very important job to do and that is to find you the perfect home 😊 🏠. I will always be here to help you get your wish. Kind regards Julie. 😄
4/5
GoogleRating only, no written review.
Thank you for your review Claire
5/5
GoogleI can not recommend Sarah and the team highly enough. They were so helpful throughout and I never felt like I was bothering them with my endless questions. They made a complicated process seem very easy.
Thank you so much for your lovely review. Wishing you and William many years of happiness in your beautiful new bungalow!!
5/5
GoogleWe can’t find the words enough to thank the Your Move team for their support with our recent sale. Gillian Donnison is an absolute star and asset to the team, she went above and beyond to help and guide us through the process, with a friendly and cheerful attitude throughout despite the struggles of the chain. Having spoke with other estate agents through our purchase we are relieved and grateful we chose Your Move as their customer service and knowledge is evident in comparison. Thank you again Gillian, Susan, Rachel and the rest of the team, this is our forever home but we would recommend with no hesitation!
Hello Robert Anneliese and family Can we just say it was an absolute pleasure selling your family home and helping you move into your "Forever Home". I hope you and the boys are truly happy there. Thank you also for your very kind comments about Gillian, Rachel, myself and the team, they make me so proud. Im also delighted in comparison to other agents Your Move stood out over our competition for our customer service. Thank you again for choosing Your Move Kind regards 😊 Susan Usher Sales Manager
5/5
GoogleExcellent service from the girls @ Your Move in Rowlands Gill. Vanessa, Abi, Bridie & Rachel have all been very helpful from start to finish. It really does make a difference using your local agent as their knowledge is second to none. Would highly recommend.
Thank you very much for your review
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The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
