★★★★★ 5/5
GoogleThe staff at Your Move were very professional, helpful and knowledgeable during the sale of our flat during the coronavirus and lockdown periods, especially Gillian Donnison who we worked with after the sale had been agreed. Gillian was very patient, understanding and supportive during a busy and stressful time and we were so pleased with the interest generated in the property early on too. The brochure was helpful to go online to attract potential buyers. I would definitely recommend Your Move.
Gillian · 20 April 2021 · Your Move Whitley Bay
★★★★★ 5/5
GoogleGillian has been amazing from start to finish. She was always on hand and very quick to contact me with updates. Gillian helped us every step of the way and always gave me updates quicker than my own solicitors!
Sarah · 8 April 2021 · Your Move Whitley Bay
★★★★★ 5/5
GoogleSarah Thomas has been an absolute credit from start to finish, as we’re settling down in our new home we’re reflecting on the stressful experience we had and how Sarah and the Your Move team were the only ones in the process genuinely moving things along. Really great service! Thanks Sarah!
Jonathan · 8 April 2021 · Your Move Wallsend
Agent replied
Thank you so much for your lovely review Jonathan!!
I'm delighted to hear that after a stressful purchase that you and Emma are settling into your beautiful new home. It's great to get feedback and know that the updates we provide are helpful.
Sarah Thomas
Branch Manager
★★★★★ 4/5
GoogleRating only, no written review.
Alan · 1 April 2021 · Your Move Whitley Bay
Agent replied
Thank you Alan for your "Four Star Review" its most appreciated 😊. I hope you use our services again in the future. 🏠 🌞
★★★★★ 5/5
GoogleRating only, no written review.
Dean · 1 April 2021 · Your Move Whitley Bay
Agent replied
Thanks Dean for your "Five Star Review" we really appreciate your feedback. Please use our services again in the future. 😊 🏡
★★★★★ 5/5
GoogleAll of the girls at the Rowlands Gill branch are a delight to deal with. They go above and beyond to help with even the smallest query. Can't recommend them enough. Thanks Bridie, Rachel and Vanessa.
Cal · 21 March 2021 · Your Move Rowlands Gill
Agent replied
Thank you
★★★★★ 5/5
GoogleJust want to thank all at your move for dealing with the sale of my property under very difficult circumstances, Sarah was amazing all the way through very professional and understanding, can't thank you enough because if it wasn't for you and your constant updates and info the sale would have definitely fell through, thankyou x
Sean · 20 March 2021 · Your Move Wallsend
Agent replied
We really appreciate your feedback Sean and pleased you found the updates useful during the sales process. It was a pleasure and we hope to help you in the future
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleWe have recently rented a property through Your Move Whitley Bay and the process was very smooth and well facilitated throughout by Rachel Storey, who was always on-hand to answer any questions we had and kept us well informed.
Jamie · 16 March 2021 · Your Move Whitley Bay
★★★★★ 5/5
GoogleI can’t praise the Wallsend branch enough for what they did for my family. We agreed our first sale Christmas Eve last year and have faced corona, sale falling through, and a whole year of complications and stress and they have been with me every step of the way. Nothing was ever too much trouble and they were always at the end of the phone. Speedy replies via email and always phoned back when they said they would. Special thanks to both Sarah’s that work in the branch they went above and beyond for us and I will 100% recommend them to everyone.
Thank you so much girls!
Cara · 13 March 2021 · Your Move Wallsend
Agent replied
We couldn't be more delighted that the sale of your two properties have completed Cara, it's been quite a journey but we got there in the end!! You have been a delight to work with and behalf of my whole team we would like to wish you the best of luck for the future.
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleRachel Storey is always a delight to work with - willing to go the extra mile other letting agents wouldn't when we had repeated issues at one of our properties.
Without her help we would have an empty property so highly recommend the team at Whitley Bay if you need a responsive and professional service.
Terry · 13 March 2021 · Your Move Whitley Bay
★★★★★ 5/5
GoogleI have just completed my house sale and purchase last Friday (26th Feb). Sarah and her team have been absolutely outstanding all the way through the process. I would highly recommend this estate agents to anyone looking to buy or sell!!
Clare · 2 March 2021 · Your Move Wallsend
Agent replied
Thank you so much for your lovely review, I'm so pleased you were happy with the service and we are delighted you have settled into your new forever home
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleExcellent professional customer service provided from your move. Bridie and Rachel supported our sale and were both very helpful and responsive.
Tarryn · 27 February 2021 · Your Move Rowlands Gill
Agent replied
Thank you
★★★★★ 5/5
GoogleWe have recently purchased through your move and we found the service to be excellent. Gillian managed our transaction very well, we were kept informed with updates and guided through the whole process to help make buying a house much less stressful.
Dan · 27 February 2021 · Your Move Whitley Bay
Agent replied
Hello Dan - Thank you for your lovely review, I'm so pleased you found our service excellent. I like to be very organized, keeping my clients updated with what's happening during their purchase, thank goodness it was less stressful for you because of this. I hope you will be really happy in your "New Home" - Take care Gillian. 😊 👍 🏡
★★★★★ 5/5
GoogleWe have been dealing with Rachel Storey at Whitley Bay for a couple of years now on the Letting Team. She is always professional, friendly and most of all approachable. The whole team are great. Whenever you need them they are always happy to help. We couldn't recommend them enough.
Ann · 25 February 2021 · Your Move Whitley Bay
Agent replied
Thank you for your lovely review and kind words Ann, it is always a pleasure to let your property! Kindest Regards, Rachel
★★★★★ 5/5
GoogleWe have been involved with Your Move for almost 7 months now, buying our new house was supposed to go through in less than 3 months. It has dragged along to only now finally being within touching distance through NO fault at Your Move. …
Trudy · 18 February 2021 · Your Move Whitley Bay
Agent replied
Hello Trudy. Yes it has been a long 7 months for your purchase to go through but finally it has completed and I'm delighted for you, it has been an absolute pleasure moving heaven and earth to get you into your new home. I hope the wait has been worth it. Thank you so much for your lovely review and my present I'm so grateful to you. - Take care Gillian. 😊 🏠 🌈
★★★★★ 5/5
GoogleWe recently sold our house with Your Move whitley bay. Getting 3 offers on the first viewing day. Your Move provided a second to none service and Gillian kept us updated every step of the way. She did a great job and kept things progressing as well as being there when I was stressing! Thank you so much Gillian!! I highly recommend this Estate Agents.
Deborah · 17 February 2021 · Your Move Whitley Bay
Agent replied
It was a very busy day, that day with offers on your lovely home. I was really pleased to secure a sale and take it all the way to completion. I'm delighted you thought I did a good job for you and its all part of the service. Your truly welcome and your thanks is most appreciated. We love getting recommendations from previous customers too - Thanks again best wishes in your new home. Regards Gillian. 🙏 😊 🏠
★★★★★ 5/5
GoogleGreat professionality and service from Your Move Sunderland. Highly recommended.
Yu · 16 February 2021 · Your Move Sunderland
Agent replied
Thank you for your kind review.
★★★★★ 5/5
GoogleRating only, no written review.
Adrian · 14 February 2021 · Your Move Sunderland
Agent replied
Thank you for your review.
★★★★★ 5/5
GoogleIt's been such a delight to work with these guys. Gillian was amazing throughout and helped and supported me so much, certainly going above and beyond. I'd reccomend them to anyone and in fact already have done.
Chris · 8 February 2021 · Your Move Whitley Bay
Agent replied
Hello Chris Thank you for your "amazing" review ... I do try my best to provide a good service and I'm so pleased you felt I went above and beyond for you, also for recommending myself and Your Move to your friends and family. I'm super grateful for this we will give them an awesome service too. Good luck in your new pad... Take care Gillian. 😃 👍 🏠
★★★★★ 5/5
GoogleRating only, no written review.
Marian · 6 February 2021 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you
★★★★★ 5/5
GoogleAbsolutely first class thank you
George · 6 February 2021 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you
★★★★★ 5/5
GoogleWe used your move recently for the selling of our property. We found it was a fantastic company who looked after us so well. The were helpful and kept us well informed on everything that was happening with regards to viewings and the sale of the property. I would certainly recommend them to any wishing to sell their home
Doreen · 6 February 2021 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you for your feedback Doreen, we really appreciate it! Very best wishes from all at Your Move.
★★★★★ 5/5
GoogleYour Move Chester le street have been amazing. We had a couple of set backs along the way but Sharon MacFeggan was always there to help resolve any issues and chase things up. Can’t fault the service we received. Highly recommend.
Kimberley · 6 February 2021 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you Kimberley
★★★★★ 5/5
GoogleWe wanted to leave a message to say how incredibly grateful we are to YourMove (Durham Branch) and especially to Darren and Nicky for the fantastic support that they have provided us during our move. There were a number of obstacles that we had to overcome in a protracted attempt to move that lasted nearly 2 years but through all of this time we were given lots of sensible, practical advice which really helped us at a very difficult time; Darren was so quick and kind in getting back to us whenever we had a problem or question and at every stage offered great advice and solutions. It made things so much easier and kept us sane! We just wanted to say a huge thank you - we were so impressed by the attention to detail and support offered and are delighted to say that we are now happily settled into our new house.
Quentin · 6 February 2021 · Your Move Chester Le Street
Agent replied · 6 February 2024
Thank you very much for your lovely comments, we really appreciate you taking the time to leave us a review. Very best wishes from all at Your Move.
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