Trusted Agent profile · Tyne & Wear and County Durham

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Your Move Chris Stonock estate agents in Consett, Wallsend, Chester Le Street and 11 more

4.8

★★★★★ Excellent

4,278 reviews across 24 offices and 3 platforms

your-move.co.uk

Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

4,174

Reviews on Google

All 24 offices

Facebook logo

4.8 / 5

100

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

4

Reviews on Yell

All 24 offices

Our offices

Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 4,166 reviews on Google only. Show every review

5/5

Google

Your Move has been brilliant and I can wholeheartedly recommend them. Everyone we dealt with was professional, understanding and eager to help. A huge thanks must go to Gillian who went above and beyond to support us all the way to completion. I'm extremely grateful.PositiveResponsiveness, Quality, Professionalism

Andrew · 25 August 2021 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 20 June 2024

Hello Andrew . I'm delighted you thought we were "brilliant" and your would recommend us, this really means a lot. We do pride ourselves in our professionalism and helpfulness. A big thank you to you too for choosing myself and Your Move to get you sold and off on your journey to the next chapter and your new home. Its us who are grateful to you for your thanks and praise. Take care regards Gillian. 😊 🙏 🏠 🌈

5/5

Google

We have been involved with Your Move for almost 7 months now, buying our new house was supposed to go through in less than 3 months. It has dragged along to only now finally being within touching distance through NO fault at Your Move. All the while Gillian has been outstanding. She has chased and harried those who needed to be and been calm and reassuring with us. Now at the end of this whole ordeal we know for a fact that she is as excited as we are. We honestly don't think this would have ever happened without her. We cannot praise her, and all those she works with highly enough. We hope your experience is MUCH smoother and swifter than ours, but, if for any reason, there are bumps along the way, Your Move will go out of their way to keep you moving forwards.PositiveResponsiveness, Professionalism

Trudy · 25 August 2021 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 20 June 2024

Hello Trudy. Yes it has been a long 7 months for your purchase to go through but finally it has completed and I'm delighted for you, it has been an absolute pleasure moving heaven and earth to get you into your new home. I hope the wait has been worth it. Thank you so much for your lovely review and my present I'm so grateful to you. - Take care Gillian. 😊 🏠 🌈

5/5

Google

Julie was the only estate agent during our house search who called me with a property she thought I might like, and it was the one we ended up buying! She and Gillian were so thorough and responsive, a pleasure to deal with from start to finish. Highly recommended.PositiveResponsiveness, Professionalism

Jen · 25 August 2021 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 20 June 2024

Hi Jen. Thank you for the fabulous review! I am really pleased you where happy with the service and I am so pleased I called you about the property 😊. Good Luck with the move I really hope you and your family are very happy in your new home. Kindest Regards Julie …

5/5

Google

We have recently purchased a property in Whitley Bay and the Your Move team were really helpful. They kept us informed, liaising regularly with the vendors during a busy and ever-changing time, handling delays and queries promptly. Gillian D. was friendly, reassuring and professional throughout.PositiveProfessionalism

O · 25 August 2021 · Your Move Chris Stonock Whitley Bay (142 Park View)

Agent replied · 20 June 2024

Thank you for the fabulous review! I am really pleased you where happy with the service, Good Luck with the move I really hope you and your family are very happy in your new home. Kindest Regards Gillian 😃 …

3/5

Google

Rating only, no written review.

John · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Hi John, we're disappointed to receive a 3 star rating from you. We would appreciate the opportunity to discuss this with you, please contact us on 01207504119 so we can learn from your experience. Best wishes, Your Move

1/5

Google

No support at all for tenants, very much landlord based.

Nyomi · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Hello Nyomi, we do have to follow instructions from landlords as primarily, they are our client and we are the managing agent working on their behalf. We do our utmost to help tenants where we can and feel we assisted as much as possible to improve your situation.

1/5

Google

Very poor support for tenants, and probably way too protective for landlord. Not recommended

Agata · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Hello Miss Wilk, I'm very sorry to read this and my apologies for the delay in seeing your message. I can only apologise that you feel this way however due to the package your landlord had with us the problem you experienced was out of our control. Best wishes, Your Move Chris Stonock

5/5

Google

Brilliant service as usual I have used your move a few times now and can not fault there service.PositiveProfessionalism

Helen · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Thank you Helen

5/5

Google

Thanks to all girls in Consett office totally amazing service and excellent service too on our house move xxPositiveQuality, Professionalism

Angela · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Thank you Angela, we really appreciate your feedback. Best wishes from all at Your Move.

5/5

Google

Excellent service from Kirsty & the team, wouldn't use any other estate agent.PositiveResponsiveness, Quality, Professionalism, Value

Hayley · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Thank you Hayley

5/5

Google

Brilliant, very professional, highly recommended, Sam c was great and made sure our sale went smoothly

Kayleigh · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Hi Kayleigh and thanks for your review. Best Wishes from Sam and everyone at the Consett Office

5/5

Google

Excellent branch, helpful staff! Kirsty Stacey Carol Annette and Sam were all great.

Mark · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Thank you for your review Mark. I'm sure the Consett team will be delighted to hear your feedback!

5/5

Google

Stacey, Sam, Carol, Annette and Kirsty were so helpful during my recent move. Thank you so much.PositiveProfessionalism

Alison · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Thank you for leaving a review for us Alison, we really appreciate it! Best wishes from all at Your Move.

5/5

Google

Found Your Move Consett excellent in helping me find my rental property. Annette dealt with my enquiry promptly and efficiently.PositiveResponsiveness, Professionalism

Jessica · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Thank you

5/5

Google

While looking for properties I like advice and recommendations so I always go to Stacey Lee for help and a professional view. Stacey is always very responsive and professional and always meets the requirements I need. I couldn’t recommend right move enough GemmaPositiveResponsiveness, Quality, Professionalism, Value

Amari · 25 August 2021 · Your Move Chris Stonock Consett (30 Victoria Road)

Agent replied · 24 August 2024

Hello, thank you for leaving such a lovely review for Stacey and the team at Consett. Best wishes from all at Your Move.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.

Trusted Agent Awards winners in one year, the group and its branches: 2025.

Trusted Agent Awards by year, 2025

Source: Trusted Agent Awards winners lists, as published, linked by year.

EA Masters

Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.

EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.

EA Masters by year, 2018 to 2025

Source: EA Masters winners lists, as published, linked by year.

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Questions about Your Move Chris Stonock

Which Your Move Chris Stonock office has the most reviews?

Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.

Where are the Your Move Chris Stonock offices?

The 24 Your Move Chris Stonock offices, by town:

Has Your Move Chris Stonock won any awards?

Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.

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