★★★★★ 5/5
GoogleWe’ve recently been dealing with Your Move Estate Agents at the Rowlands Gill branch.
I would firstly like to say how fantastic they’ve been in putting us at ease, we have been dealing with them in buying our very first home and couldn’t have asked for a better team.
They’ve been contactable at all times and have dealt with any query no matter how simple or difficult.
A special mention to Abi, Claire, Bridie and Alex who have been super helpful in every way.
Give them a raise!
Thanks again guys.
Matthew and McKenzie
Matthew · 17 May 2022 · Your Move Rowlands Gill
Agent replied
Thank you so much for your lovely review, Matthew. We really appreciate your feedback and hope you will be very happy in your first home. Best wishes from all at Your Move.
★★★★★ 5/5
GoogleReally good fast efficient service
Lynne · 17 May 2022 · Your Move Wallsend
★★★★★ 5/5
GoogleSarah and the team gave me great advice when buying my first house. Would recommend.
Fred · 17 May 2022 · Your Move Wallsend
Agent replied
Thank you so much for your lovely review Fred, we hope you have settled in nicely
Sarah Thomas
Branch Manager
★★★★★ 4/5
GoogleRating only, no written review.
Jeanette · 19 April 2022 · Your Move Sunderland
★★★★★ 5/5
GoogleVery friendly staff
Always kept you up to date with communication .
Would definitely recommend using them in the future .
Tom · 17 April 2022 · Your Move Rowlands Gill
Agent replied
Thank you Tom. Very best wishes from all at Your Move.
★★★★★ 5/5
GoogleA good experience, Claire, Abi and Bridie are very professional, polite and courteous.
Tracy · 17 April 2022 · Your Move Rowlands Gill
Agent replied
Hello Tracy, thank you for taking the time to leave a review for us. Best wishes from all at Your Move.
★★★★★ 5/5
GooglePut our house on the market and from start to finish kept me up to date with a phone call every couple of days with the progress. All the staff very professional and friendly, answered all questions and concerns we had over our house and buying our other house. So I would like to say a big thank you
Nicola · 17 April 2022 · Your Move Rowlands Gill
Agent replied
Hello Nicola, thank you for taking the time to leave a review for us. We really appreciate your feedback. Best wishes from all at Your Move.
★★★★★ 5/5
GoogleMy Wife and I have recently sold our house with Your Move Rowlands Gill, and they have been great throughout the whole process!
We met with Alex back in January for a house valuation, after getting valuations from 2 other estate agents. We were really impressed with Alex's professionalism - he came prepared, offered great advise and was very friendly.
Since then we have been dealing with the team in the office, who have helped us through each step of the process. Abi, Claire and Bridie have been brilliant - they did a great job of promoting our property, making sure to keep the interest up and to get us regular viewings. It makes all the difference having friendly and approachable staff, who are always there to offer help or advise.
Would highly recommend Your Move Rowlands gill! Thanks very much
Jonathan · 17 April 2022 · Your Move Rowlands Gill
Agent replied
Thank you so much for your kind review. We really appreciate you taking the time to leave your feedback and we wish you all the very best for the future.
★★★★★ 1/5
GoogleWould strongly reccomend against dealings with Your Move. Was running ten minutes(yes, ten) late for a viewing after an viewing just prior with the same staff member. Couldn't wait despite me already being on route. Won't be buying with, or selling with Your Move as a consequence not now, nor in the future.
Sean · 17 April 2022 · Your Move Wallsend
Agent replied
Thank you for your feedback Sean, as previously explained we run our diaries with back to back appointments and I had already rearranged another clients viewing to accommodate your appointment 15 minutes later than it was booked. I'm sorry you had not realised your bookings were 2 miles apart and had not accommodated for travel time on foot or by using public transport. Due to covid restrictions we are unable to show more than one applicant around a property at a time and already had another showing arranged for the time you were due to arrive.
Should you wish to re-book your appointment please contact the branch.
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleSold my home of over 30 years through Your Move Wallsend and from the first valuation through to completion everything went so smoothly and very quickly got me a good offer on my home. All the staff are always happy to help with an queries and help keep the stress levels down. I couldn’t recommend them highly enough.
Mark · 17 April 2022 · Your Move Wallsend
Agent replied
We were delighted to represent you on such a big move, thank you so much for your feedback and good luck in your new home Mark.
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleRating only, no written review.
D · 15 March 2022 · Your Move Sunderland
Agent replied
Thank you for your review
★★★★★ 5/5
GoogleRating only, no written review.
Linus · 15 March 2022 · Your Move Sunderland
Agent replied
Thank you
★★★★★ 4/5
GoogleGreat service, food good, what's not to like.
Ian · 15 March 2022 · Your Move Sunderland
★★★★★ 5/5
GoogleExcellent, bought a house through them. Absolutely recommended.
Dylan · 15 March 2022 · Your Move Sunderland
Agent replied
Thank you for your kind review Dylan.
★★★★★ 5/5
GoogleWhere do I start? I think there was another review about this branch being extremely professional and I absolutely agree.
I’m a landlord and was in a very difficult situation with a previous tenant and the state of the house that needed sorting out immediately. It was extremely stressful. Jasmin was there helping me every step of the way and turned things around within a week. She fully understood delays cost money and was extremely conscientious about improving my situation and bringing a level of balance to a very difficult situation. I’m extremely grateful for her help and look forward to establishing long term business relationships with this branch.
Rajeev · 15 March 2022 · Your Move Sunderland
Agent replied
Good Morning Rajeev, Thank you for such a lovely review. Jasmin is a great asset to our team, i will pass on your kind words. Thank you
★★★★★ 5/5
GoogleVery friendly and professional service, and great communication, the team have kept me up to speed with the whole sale process.
Trevor · 13 March 2022 · Your Move Rowlands Gill
Agent replied
Thank you for taking the time to leave a review for us Mr Whaley, we really appreciate your kind words. Best wishes from all at Your Move.
★★★★★ 5/5
GoogleFriendly staff that always return my calls and nothing seems to be too much trouble for them. Polite, courteous and professional is just a few words I’d use to describe every interaction I’ve had with the Roland’s Gill branch and as I come from a customer driven profession, attributes like a good attitude, high presentation standards and excellent communication skills have to be a given.
I would like to take this opportunity to mention Abi, who has worked tirelessly to ensure a smooth journey through our purchase. I would not hesitate to highly recommend them to anyone moving home.
Rob · 13 March 2022 · Your Move Rowlands Gill
Agent replied
Hello Rob, thank you so much for taking the time to leave a review for us. We really appreciate your kinds words. Wishing you all the best, from all at Your Move.
★★★★★ 5/5
GoogleRating only, no written review.
Piotr · 13 March 2022 · Your Move Wallsend
★★★★★ 5/5
GoogleRating only, no written review.
Alex · 13 March 2022 · Your Move Wallsend
★★★★★ 5/5
GoogleReally positive. Friendly welcoming staff.
June · 13 March 2022 · Your Move Wallsend
★★★★★ 5/5
GoogleGreat service from start to finish for all communications, concerns and escalations. Thanks guys and all the best
John · 13 March 2022 · Your Move Wallsend
Agent replied
Thanks you John and all the best to you
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleVery helpful and attentive. Made sure everything was in check before we moved in!
SoulSnax · 13 March 2022 · Your Move Wallsend
★★★★★ 5/5
GoogleGood all round helpful service from manager Sarah, and kerry. They took the effort out of the process involved, creating Good customer experience.
Michael · 13 March 2022 · Your Move Wallsend
Agent replied
Many thanks for your lovely comments and we hope you have settled into your new home Michael
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleSarah was very helpful and very professional. Absolutely the best service you could ask for. Highly recommended. Thank you Sarah and the team your are amazing. Mercy
Anyango · 13 March 2022 · Your Move Wallsend
Agent replied
Thank you so much for your lovely comments Mercy regarding the service you have received, we know you will be very happy in your new home
Sarah Thomas
Branch Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.