★★★★★ 5/5
GoogleI've used Your Move twice now for the tenant find service.
Abi, Bridie, Claire & Alex have been more than helpful providing regular updates and advice.
Recently, they were notified by neighbours that the smoke alarms were going off in the vacant properly, as I was unable to attend due to work, Claire went up and rectified the problem. Nothing is too much trouble for these guys and I cannot recommend enough.
Lynne · 29 July 2022 · Your Move Rowlands Gill
Agent replied
Thank you for your lovely feedback, we really appreciate it! Best wishes from all at Your Move Rowlands Gill.
★★★★★ 5/5
GoogleThis branch just made our dreams come true. We have purchased our dream home through Your Move Rowlands Gill and their service has been first class. The whole team (Abi, Bridie, Claire & Alex) are all very informative, helpful and approachable. I would however like to give a special mention to Abi, she has been outstanding, even when I have harassed her on her days off she has gone above and beyond to assist me with queries and extra viewings when required. I can’t thank you and the team enough. Would 100% recommend Your Move Rowlands Gill!
Mark · 29 July 2022 · Your Move Rowlands Gill
Agent replied
Thank you so much for your review Mark. It's been our pleasure, congratulations on your new home. Wishing you all the best from everyone at Your Move.
★★★★★ 5/5
GoogleMy house went up for sale with Your Move in March, and within a day it was sold. Very quick at responding to any questions or queries and guided me all the way through the sale.
Amy · 16 July 2022 · Your Move Wallsend
Agent replied
Thank you for your review Amy and best of luck in your new home
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleYourMove helped us with the purchase of our property and I can’t recommend them enough. Kerry was incredibly helpful with the offer process and Sarah went above and beyond to help us through to completion. She always made herself available to discuss updates and helped us get past the small hurdles of conveyance! Thank you; we couldn’t have coped without you.
Vikki · 16 July 2022 · Your Move Wallsend
Agent replied
Thank you so much for such a lovely review, wishing you and Adam the best of luck in your beautiful new home
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleWorking with Chera-Lise at the Durham branch has been such a great experience. She went way beyond what I thought was possible when helping me to resolve a critical situation with the tenant in the house. This was whilst not being signed up to any management service. She simply did this out of a desire to help me out of a really difficult situation. I’m now moving forward thanks to help from her and the Durham office. I cannot thank them enough.PositiveResponsiveness, Quality, Professionalism
Rajeev · 22 June 2022 · Your Move Durham
Agent replied · 21 June 2024
You are very welcome, thank you for your review.
★★★★★ 5/5
GoogleMassive thank you to Your Move Durham for supporting us through what is a stressful process anyway but more so when you have small children and selling/buying and renting a property. I was able to pick up the phone and speak to Nicky who was amazing throughout the sale of our family home, and pulled out all the stops to get us sorted in time! Also to Chera-Lise for helping to secure a rental and taking on the stress of getting us in quickly. So very grateful to have chosen such an awesome team. Many thanks, highly recommend Your Move Durham.PositiveResponsiveness, Professionalism
Carolyn · 22 June 2022 · Your Move Durham
Agent replied · 21 June 2024
Thank you Carolyn for taking the time to leave a review for us. We really appreciate your feedback.
★★★★★ 5/5
GoogleI would like to thank all of the team at your move Durham in the sale of my fathers property. From the start of the process with Ian and the valuation guiding us through every stage to Nicky who was very helpful, cheery and always in contact with us. Nichol and Mike with the viewings and contact as was Chera-Lise. All the team were professional throughout the process and made a difficult time easier to deal with.I would not hesitate in using your move Durham in the sale of my next property.PositiveProfessionalism
Nigel · 22 June 2022 · Your Move Durham
Agent replied · 21 June 2024
Thank you very much for your kind words Mr Simpson, we really appreciate it! Wishing you all the best and a very happy Christmas from all at Your Move.
★★★★★ 2/5
GoogleRating only, no written review.
Sheldon · 22 June 2022 · Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)
Agent replied · 21 June 2024
Hello Sheldon, I can't seem to find you registered with us however I would like the opportunity to find out more about why you only rated us two stars. Please can you contact the branch and speak to Rachel who is the branch manager? The number is 0191 5844159. Thank you.
★★★★★ 4/5
GoogleRating only, no written review.
Andy · 22 June 2022 · Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)
Agent replied · 21 June 2024
Thank you
★★★★★ 5/5
GoogleLooked in their window when passing, very tidy!
Paula · 22 June 2022 · Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)
Agent replied · 21 June 2024
Thank you Paula. It would be a pleasure to help you if you need an estate agent in the future. Best wishes from all at Your Move.
★★★★★ 1/5
GoogleNo idea, never been. Think you have a data management issue!
Kevin · 22 June 2022 · Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)
Agent replied · 21 June 2024
Hello Mr Bond, as you have not used our services before please may I ask you to kindly remove your review? Rating us 1 star negatively impacts our business on a large scale. We'd be more than happy to help you if you have a house to sell or let and we would show you that we are worth a lot more than 1 star. Please call us if you would like to discuss anything. Best wishes, Your Move.
★★★★★ 1/5
GoogleFailed to turn up for a viewing, after it had been booked for 6 daysNegativeProfessionalism
Andrew · 22 June 2022 · Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)
★★★★★ 4/5
GoogleVery friendly, and helpful. Kept us well informed.
ANTHONY · 22 June 2022 · Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)
Agent replied · 21 June 2024
Thank you for taking the time to leave your feedback. Best wishes from all at Your Move
★★★★★ 5/5
GoogleVery Professional and helpful with our recent purchase. The sale was a very difficult one due to vendor issues and we go the distinct impression the team were all happy to help in any way they could. Quick to respond and the manager Rachael was never too busy to have a quick call when needed. Brilliant work thank you Racheal, Racheal and Hannah really appreciate all the help.
Christopher · 22 June 2022 · Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)
Agent replied · 21 June 2024
Thank you for your feedback Christopher. Best wishes
★★★★★ 5/5
GoogleThank you to the team at Your Move Chris Stonock Houghton le Spring. As first time buyers, the team in the Houghton le Spring branch made the whole process as easy as possible. A special thank you to Rachael Moore who was our consultant throughout, Rachael was so well organised - which is exactly the type of service you can have confidence in. We love our first home and would be happy to use this branch again.
Adam · 22 June 2022 · Your Move Chris Stonock Houghton Le Spring (2/3 Imperial Buildings)
Agent replied · 21 June 2024
Thank you for taking the time to leave a review for us Adam. We really appreciate your feedback and wish you many years of happiness in your new home. Best wishes from all at Your Move.
★★★★★ 2/5
GoogleRating only, no written review.
Yasmin · 22 June 2022 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 21 June 2024
Dear Yasmin,
I can't seem to trace you on any of our systems, please contact me personally on sarah.thomas@your-move.co.uk to discuss your review.
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleRating only, no written review.
Alex · 22 June 2022 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
★★★★★ 5/5
GoogleRating only, no written review.
Piotr · 22 June 2022 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
★★★★★ 5/5
GoogleReally good fast efficient service
Lynne · 22 June 2022 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
★★★★★ 5/5
GoogleGreat staff, as always..no problems.
Jake · 22 June 2022 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
★★★★★ 5/5
GoogleReally positive. Friendly welcoming staff.
June · 22 June 2022 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
★★★★★ 5/5
GoogleGreat service from start to finish for all communications, concerns and escalations. Thanks guys and all the best
John · 22 June 2022 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 21 June 2024
Thanks you John and all the best to you
Sarah Thomas
Branch Manager
★★★★★ 5/5
GoogleVery helpful and attentive. Made sure everything was in check before we moved in!
SoulSnax · 22 June 2022 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
★★★★★ 5/5
GoogleSarah and the team gave me great advice when buying my first house. Would recommend.
Fred · 22 June 2022 · Your Move Chris Stonock Wallsend (5/7/9 High Street East)
Agent replied · 21 June 2024
Thank you so much for your lovely review Fred, we hope you have settled in nicely
Sarah Thomas
Branch Manager
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.