Trusted Agent profile · Tyne & Wear and County Durham
Verified
★★★★★
4,278 reviews across 24 offices and 3 platforms
Your Move Chris Stonock has 24 offices, in Consett (two offices), Wallsend (two offices), Chester Le Street (two offices), Whitley Bay (two offices), Newcastle Upon Tyne (two offices), Durham (two offices), Rowlands Gill (two offices), Sunderland (two offices), Crawcrook (two offices), Houghton Le Spring (two offices), Low Fell, West Denton, Washington and Whickham (Tyne & Wear and County Durham). Together they have 4,278 reviews on three platforms, rated 4.8 out of 5 overall.
4,174
Reviews on Google
All 24 offices
100
Reviews on Facebook
Business-wide
4
Reviews on Yell
All 24 offices
Your Move Chris Stonock's 24 offices, most reviewed first. Each has its own page.
Showing 4,166 reviews on Google only. Show every review
5/5
GoogleHuge thanks to Crawcrook Your Move, I felt very well looked after and supported throughout my property purchase all the way to moving into my new home. Denise was so helpful and friendly, proactive in keeping the process moving and keeping communications flowing. Lovely service, thank you!PositiveResponsiveness, Professionalism
1/5
GoogleDecent buying experience, awful selling experience.
Hi Steven, It's been 10 months since we completed the sale of your property and we were not aware that you had concerns over the sales process. The sale completed within 8 weeks of it being sale agreed which in this market is excellent timing. If you would like to give the office a call on 01915674095 i would appreciate some feedback on where you felt we could have improved our service. Kind regards, Sam.
5/5
GoogleFantastic service from Your Move throughout the whole selling process. Very professional and friendly staff keeping us informed every step of the way, definitely recommend!
5/5
GoogleI have been using Your Move for a relatively short time. The team helped me purchase a property from abroad and then successfully rented it for me within just a short time. The lettings team then made sure necessary work and rental requirements were completed on the property, in a timely manner. Jasmine was particularly helpful, especially answering my questions and checking out further properties on my behalf. I would recommend this agent to you.
5/5
GoogleYour Move Estate Agents were an absolute delight to work with when I bought my first house. I had a lot of questions and confusion when I got my surveyors report done, and the staff went through the entire report with me and explained every detail so I understood and felt at ease. They answered any questions I had during the process as a first time buyer (which was quite daunting) and all of the staff were a delight, very friendly and so so helpful; in particular Samantha Martin. I couldn't recommend them enough! Thank You.
5/5
GoogleRating only, no written review.
Hi Julie, thank you for leaving a review, we really appreciate it! All the best from everyone at Your Move
5/5
GoogleBuying a new house can be a very stressful experience but Bridie Claire Abi and Alex are superb at guiding you through the process and answering any questions you might have.
Thank you very much for your feedback, we really appreciate it. Best wishes from all at Your Move.
5/5
GoogleGood team work. I dealt with Abi, Alex, Claire and Bridie and they were all very helpful.
Thank you very much for your feedback, we really appreciate it. Best wishes from all at Your Move.
5/5
GoogleGreat service from everyone at the Rowlands gill branch, very friendly and easy to deal with. Seamless service from Abi, Alex, Claire and Bridie !
Hi Chris, thanks for writing a review. We are delighted to hear about your experience. All the best, from all at Your Move
5/5
GoogleYour move has been professional from day one . Abi and the staff at rowlands gill have been brilliant..very helpful and lovely to deal with . The sane applies to Sam and the staff at consett who have also been brilliant . I wouldn't hesitate in recommending them for house sales and purchasing. Can't thankyou all enough
Hello, thank you for taking the time to leave a review. We are delighted to hear that you have found the services helpful from both our Rowlands Gill and Consett branches. All the best from everyone at Your Move
5/5
GoogleYour Move in Rowlands Gill have been so helpful in selling our property. Abi, Claire, Alex and Bridie have all been a pleasure to deal with. Communication has been excellent and we wouldn’t hesitate to recommend them.
Hi Sarah, thank you for leaving a review. We are delighted to hear everything went smoothly with the sale of your property and you have had a great experience with our Rowlands Gill branch. Best wishes from everyone at Your Move.
5/5
GoogleGrateful thanks to Claire, Alice, Bridie and Alex who helped me a great deal in securing me getting my forever home. Everything was explained very well at every stage and they are very Customer focused. Fingers crossed the rest of the transaction goes ahead with the same level of professionalism. Communication was spot on at every stage. Thank you, wouldn't hesitate to recommend your business to friends and relatives.
Hi Julia, thank you so much for the review, we are delighted to hear about your experience so far. All the best, from everyone at Your Move
5/5
GoogleExcellent service...very helpful, kept us informed. Thank you Sarah.
5/5
GoogleCurrently in the process of selling my house through the Consett branch and have to say they have been incredible. Kept in regular contact, advised where needed, and just been generally great. Every time I've rung with a query, they've been …
Thank you for taking the time to leave a review for us Ellie
5/5
GoogleRating only, no written review.
Thank you for rating us 5 stars!
5/5
GoogleRating only, no written review.
Thank you
1/5
GoogleRating only, no written review.
Hello Brian, we are disappointed to see your review as we are unable to find you on our system as being a customer of ours. Please can you get in touch with us so we can find out why you have rated us so poorly? We pride ourselves on our our customer service so would like to get this rectified please. Best wishes from Your Move.
2/5
GoogleRating only, no written review.
Hello Vicky, I am disappointed to see your review of our services this morning. I can't seem to find your name registered with us so I am unsure of the reason behind your low rating. Please can you call the branch manager, Kirsty, on 01207504119 so we can find out more?
5/5
GoogleHannah and the team were so helpful, answered any questions I had and helped us on our journey to finding our house
Thank you Terri-Leigh, I will pass your kind comments on to Hannah and the team. Best wishes
5/5
GoogleAmazing customer service and lovely staff - Sam H was especially helpful with my move. Would highly recommend!
Thank you Caitlin
5/5
GoogleCan’t recommend your move Consett enough! Hannah and the rest of the team were so helpful throughout the whole process of me finding my dream home!!
Thank you Nathan, I will pass your kind comments on to Hannah and the rest of the team.
5/5
GoogleAmazing service from all the staff at Consett branch! They helped me with any queries I had. I can’t recommend Samantha, Kirsty, Sam, Annette and Carol enough!
Thank you Hannah
5/5
GoogleGreat staff, extremely helpful and thorough with their work, especially Kirsty and Carol - very friendly and speedy responses from them. Nothing but a great experience, customer service is a lot better than other estate agents I've been to, highly recommend.
Thank you for your lovely review Erin. We really appreciate it! Wishing you a Happy Christmas from all at Your Move.
5/5
GoogleRating only, no written review.
Thank you Carol, best wishes from all at Your Move
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Your Move Chris Stonock, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Your Move Chris Stonock and its branches won awards at the Trusted Agent Awards in one year, most recently 2025.
Trusted Agent Awards winners in one year, the group and its branches: 2025.
Trusted Agent Awards by year, 20252025 1 award Trusted Agent Awards 2025 winners
Source: Trusted Agent Awards winners lists, as published, linked by year.
Your Move Chris Stonock and its branches won awards at EA Masters in four years, most recently 2025.
EA Masters winners in four years, the group and its branches: 2018, 2019, 2020, 2025.
EA Masters by year, 2018 to 20252025 11 Gold across 11 branches EA Masters 2025 winners
2020 2 awards EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 2 Gold EA Masters 2018 winners
Source: EA Masters winners lists, as published, linked by year.
Send Your Move a message.
Your Move Consett has the most, with 385 reviews rated 4.9 out of 5, followed by Your Move Wallsend with 327.
The 24 Your Move Chris Stonock offices, by town:
Yes. In The Trusted Agent 2026 awards, Chester Le Street won Gold, Consett won Gold and three more branches won awards. At the Trusted Agent Awards 2025 the group won Winner for Most Trusted Agent, North East. The group and its branches have also won 16 other industry awards since 2018.
