Trusted Agent profile Β· Berkshire, Hampshire, Surrey and more

Verified

Romans reviews in Fleet, Reading, Bracknell and 18 more

4.4

β˜…β˜…β˜…β˜…β˜… Great

8,810 reviews across 21 offices and 3 platforms

www.romans.co.uk

Romans has 21 offices, in Fleet, Reading, Bracknell, Tilehurst, Wokingham, Basingstoke, Lower Earley, Camberley, Burnham, Caversham, Windsor, Aldershot, Maidenhead, Woodley, Farnborough, Yateley, Ascot, Sandhurst, Crowthorne, Farnham and Henley on Thames (Berkshire, Hampshire, Surrey, Buckinghamshire and Oxfordshire). Together they have 8,810 reviews on three platforms, rated 4.4 out of 5 overall.

Google logo

4.5 / 5

7,283

Reviews on Google

All 21 offices

View Agents logo

5.0 / 5

2

Reviews on View Agents

All 21 offices

Trustpilot logo

1,525

Reviews on Trustpilot

All 21 offices

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Romans's 21 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Romans, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Romans office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Excellent service over 2 years

My daughter has been renting a flat through Romans Winchester for 2 years. Throughout the whole time Ceri Evans has been brilliant. Very helpful and professional and she has seen to any problems reported extremely promptly and efficiently through to satisfactory conclusion. Excellent and caring service

Jim Β· 24 June 2026 Β· Romans Fleet

Agent replied Β· 1 July 2026

Dear Jim, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Ceri. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I had a positive experience with Romans, Swati was very helpful and quick to help. I would recommend looking for your next property with them.

Tinh Β· 23 June 2026 Β· Romans Burnham

Agent replied Β· 5 July 2026

Dear Tinh, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Trustpilot

Isabella York was particularly helpful…

Isabella York was particularly helpful during a very stressful three months last year. Nothing was too much trouble , she was reassuring and guide us through many a difficult day! We always reverted to Issy for advice as we could could on her wise experience . Many thanks Issy well need you later in the year !

Denise Β· 23 June 2026 Β· Romans Fleet

Agent replied Β· 1 July 2026

Dear Denise Wolfe We greatly appreciate your 5-star review and the time you took to share your experience with Isabella. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Excellent service. Extremely helpful. Big thank you to Maryam for your help

Phil Β· 23 June 2026 Β· Romans Burnham

Agent replied Β· 5 July 2026

Dear Phil, We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Skye Jones was always helpful and responsive. Thank you for all your support.

Kadir Β· 22 June 2026 Β· Romans Windsor

Agent replied Β· 22 August 2026

Dear, Kadir Geylan! Thanks for the great review! All the best, Customer Care Team

5/5

Google

The Romans Sales Team in Farnham are exemplary, not just in terms of support but also as a business with values. Matt who led the team who sold our home - with Sam and Jack - did absolutely everything they promised to do throughout the entire journey that was the sale of our home. They were never pushy with us and listened to what we needed and wanted at every stage. Me, my wife and our kids have now successfully moved to a beautiful new home as a result of their hard work, diligence, patience, resilience and honesty, and we could not be happier. It was by far the best experience working with Matt, Sam and Jack with the best possible result for us as a family. They are an exemplary Estate Agents and should be lauded for their values, approach and results.

Gavin Β· 22 June 2026 Β· Romans Farnham

Agent replied Β· 22 August 2026

Dear Gavin Jones We greatly appreciate your 5-star review and the time you took to share your experience with Matt, Sam and Jack. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Thank you to Romans for supporting my mum through a difficult and lengthy house purchase. Isabelle and Hannah at the Lower Earley branch were fantastic throughout the whole process, always keeping my mum updated and informed. Their patience, and communication made a stressful experience much easier, and we really appreciate all their help.

Talei Β· 22 June 2026 Β· Romans Lower Earley

Agent replied Β· 22 August 2026

Dear Talei, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Hannah and Isabelle. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I have dealt with Romans Lower Earley for several years to rent my property before selling it this spring. I have had excellent tenants thoroughly vetted and recommended by Romans and with very little vacant periods. They managed the letting in a very professional and efficient manner. I was given good advice about market conditions when I decided to sell and again Jacob handled the whole matter in excellent manner. Jacob and his colleagues were not pushy but keen to provide advice that was in my best interest. The sale progressed very smoothly with Jacob and his team dealing with all issues. I am more than happy to give 5 * review to Romans team.

Raj Β· 22 June 2026 Β· Romans Lower Earley

Agent replied Β· 22 August 2026

Dear Raj Kumar, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Jacob and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I recently used Romans Lower Earley to sell my property and guide me through the buying process, and I couldn't be happier with the experience. From the very beginning, Joshua Mann and his team with Isabelle West were there for every step, offering exceptional support from the initial advertising all the way to the sale & buy offer process. Joshua Mann and Isabelle West are highly professional and provided valuable insights that made a real difference. Dealing with them was completely stress-free, and their dedication made the whole process amazing. I highly recommend them to anyone looking to buy or sell.

KS Β· 22 June 2026 Β· Romans Lower Earley

Agent replied Β· 22 August 2026

Dear Ks M, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Josh was fantastic. He was always approachable and willing to go the extra mile. Shared great ideas on the sales advert and never stopped. Hannah (Move Manager) was incredibly supportive throughout on what was a complex process. I recommend using Romans to anyone in the Earley area.

Mark Β· 22 June 2026 Β· Romans Lower Earley

Agent replied Β· 22 August 2026

Dear Mark Smith We greatly appreciate your 5-star review and the time you took to share your experience with Josh. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

It was a pleasure dealing with Jacob. He was always on hand to answer any questions and always gave us an update without us having to call him. Very professional and would recommend using their services. Thank you.

Chan Β· 22 June 2026 Β· Romans Lower Earley

Agent replied Β· 22 August 2026

Dear Chan Tankaria We greatly appreciate your 5-star review and the time you took to share your experience with Jacob. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Josh delt with the sale of my mother in laws house and there wasn't anything he wouldn't do. He was very helpful and calming when we were pulling our hair out. He works witha team.whu h is just as helpful but Josh deserves the 5 stars that i have given them. Would highly recommend Romans and lower Earley. Thanks Josh again 🌟 …

Julie Β· 22 June 2026 Β· Romans Lower Earley

Agent replied Β· 22 August 2026

Dear Julie Chalk, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Josh and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Kaitlyn Young has helped me though a messy situation with my tenants. She has always provided a professional outcome in all matters and final outcome of it all was to my satisfaction. I appreciate all she has done for me.

39 Β· 22 June 2026 Β· Romans Lower Earley

Agent replied Β· 22 August 2026

Dear 39 Jupiter We greatly appreciate your 5-star review and the time you took to share your experience with Kaitlyn. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

We recently sold our house through Romans. We had been interested in selling for several years, and Daniel had been incredibly patient in waiting for us to finally be ready! Daniel is incredibly knowledgeable about the market, and offered many suggestions for how to get the house ready for sale, what to price it at and why etc. We felt listened to and really trusted the advice given. Once on the market, Robbie and Amy were excellent at finding out all they could about the house before doing viewings for us. I really liked that only Robbie and Amy did viewings for us, having viewed many houses through other agents where the people showing us around obviously didn't know the house well at all. The team offered timely feedback and were sympathetic to working around our busy schedules. Once sold, Robbie kept us updated and informed along the whole (at times stressful through no fault of Romans) process. We have been speaking to him more than family members over the last few months, and he is always lovely to chat to! We never want to move again (!), but would highly highly recommend Romans' sales team to those that do. Thanks Daniel, Robbie and Amy!

Kirsty Β· 22 June 2026 Β· Romans Woodley

Agent replied Β· 22 August 2026

Dear Kirsty Ronkainen, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

While trying to buy our first home we have dealt with some horrible estate agents but we couldn’t be happier that we ended up buying our first home from Romans in Woodley. Robbie is one of the kindest estate agents we have dealt with and is a credit to the team. We couldn’t recommend the woodley branch enough. We wouldn’t hesitate to use Romans when the times come to move on to our next property 😊

Katie Β· 22 June 2026 Β· Romans Woodley

Agent replied Β· 22 August 2026

Dear Katie Johnson, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Robbie. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

I had a very great and fast experience when looking for a room for my sister . Nathan was very professional and helped me in the various onoboarding process. I will choose Romans again and again

Desmond Β· 22 June 2026 Β· Romans Tilehurst

Agent replied Β· 22 August 2026

Dear Desmond Berko We greatly appreciate your 5-star review and the time you took to share your experience with Nathan. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

Harry, Callum and the Romans Tilehurst team have been fantastic, thank you

Alex Β· 22 June 2026 Β· Romans Tilehurst

Agent replied Β· 22 August 2026

Dear Alex Mathieson We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

5/5

Google

My house sale was very professionally and smoothly managed by Callum, Harry and Lucy. Callum and Lucy did exactly as promised from the day we met until completion. Harry’s running of the open house was fruitful and he secured a few offers for me, one of which i’ve now completed on. Reflecting on various house sales i’ve made over the years, i’d say this was my best experience and not with the easiest house to sell. Thank you Roman’s Tilehurst! Hip hip hooray!

Gill Β· 22 June 2026 Β· Romans Tilehurst

Agent replied Β· 22 August 2026

Dear Gill F, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team

5/5

Google

Romans have been managing my uk property for many years now - at least ten years. They are very professional and keen to keep me and my tenants happy. I can rely on Romans and Ms Fazal to make sure the tenants are complying with the lease …

Keith Β· 22 June 2026 Β· Romans Bracknell

Agent replied Β· 22 August 2026

Dear Keith Woodall We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Reece Probert here is very thorough, timely and helpful in helping with my issues as a tenant :)

Harri Β· 22 June 2026 Β· Romans Bracknell

Agent replied Β· 22 August 2026

Dear Harri Hudson We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Reece Probert has been admirably prompt and helpful as our chief contact at Romans for our Bracknell property, and I would have no hesitation in recommending his services.

David Β· 22 June 2026 Β· Romans Bracknell

Agent replied Β· 22 August 2026

Dear David Bucklands We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

I have been renting with Roman's for the past year. Paul our estate agent has been super responsive and helpful, I have had a great experience renting with him.

Anya Β· 22 June 2026 Β· Romans Bracknell

Agent replied Β· 22 August 2026

Dear Anya We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Overall, a great positive experience with Romans. Jacqueline, who has been assisting us the whole way has been very supportive, communicative, and dependable. We could not have a better agent. Thanks very much for all the help!

Adam Β· 22 June 2026 Β· Romans Bracknell

Agent replied Β· 22 August 2026

Dear Adam Mulvaney We greatly appreciate your 5-star review and the time you took to share your … More

5/5

Google

Lisa F is reliable and supportive as a lettings agent. She is experienced and always ready to advise and/or help. I would recommend her to anyone. Would be lost without her.

Lynne Β· 22 June 2026 Β· Romans Bracknell

Agent replied Β· 22 August 2026

Dear Lynne Simmons We greatly appreciate your 5-star review and the time you took to share your … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Romans

Which Romans office has the most reviews?

Fleet has the most, with 1,788 reviews rated 4.1 out of 5, followed by Reading with 914.

Where are the Romans offices?

The 21 Romans offices, by town:

  • Aldershot: 167 Victoria Road, Aldershot, Surrey, GU11 1JU
  • Ascot: Scotch Corner London Road, Sunningdale, Ascot, Surrey, SL5 0ER
  • Basingstoke: 2-3 Winton Square, Basingstoke, Hampshire, RG21 8EN
  • Bracknell: New Manor House The Ring, Bracknell, Berkshire, RG12 1JT
  • Burnham: 78 High Street, Burnham, Buckinghamshire, SL1 7JT
  • Camberley: 122 London Road, Camberley, Surrey, GU15 3TJ
  • Caversham: 13 Bridge Street, Caversham, Berkshire, RG4 8AA
  • Crowthorne: 246 High Street, Crowthorne, Berkshire, RG45 7AP
  • Farnborough: 67 Victoria Road, Farnborough, Hampshire, GU14 7PL
  • Farnham: 21 The Borough, Farnham, Surrey, GU9 7NQ
  • Fleet: 257 Fleet Road, Hampshire, GU51 3QW
  • Henley on Thames: 30 Hart Street, Henley on Thames, Oxfordshire, RG9 2AU
  • Lower Earley: 1 Chalfont Court, Lower Earley, Berkshire, RG6 5SY
  • Maidenhead: 41 Queen Street, Maidenhead, Berkshire, SL6 1NB
  • Reading: 33-34 Market Place, Reading, Berkshire, RG1 2DE
  • Sandhurst: 76 Yorktown Road, Sandhurst, Berkshire, GU47 9BT
  • Tilehurst: 30 - 30a School Road, Tilehurst, Berkshire, RG31 5AN
  • Windsor: 4 Clarence Road, Windsor, Berkshire, SL4 5AD
  • Wokingham: 23 Market Place, Wokingham, Berkshire, RG40 1AP
  • Woodley: 301 Loddon Bridge Road, Woodley, Berkshire, RG5 4BE
  • Yateley: 62-64 Reading Road, Yateley, Hampshire, GU46 7UH
Has Romans won any awards?

Yes. In The Trusted Agent 2026 awards: Romans, Tilehurst won Platinum.

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