Trusted Agent profile Β· Greater London, London and West Yorkshire
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5,400 reviews across 14 offices and 3 platforms
JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,400 reviews on three platforms, rated 4.6 out of 5 overall.
4,869
Reviews on Google
All 14 offices
18
Reviews on Facebook
Business-wide
414
Reviews on Trustpilot
All 14 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ...Read all 5 from sellers
Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ...Read all 7 from buyers
JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ...Read all 34 from landlords
I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ...Read all 30 from tenants
JLL's 14 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI would like to express my positive experience during my home search, thanks to the brilliant assistance and friendly letting service provided by Eilis Moloney. Without her support, our move to the new flat within one month wouldn't have been possible.
5/5
GoogleEilis Moloney has been incredible, I have been on the hunt for a place to stay and Eilis assisted me effortlessly in finding the most beautiful property Iβve seen thus far. Not only was the viewing seamless but her ability to walk me through everything I needed to know about the building and my tenancy reflected her ability to deliver high standard walkthroughs from beginning to end. She has been extremely organised and diligent when liaising with me about the property and ensuring that the process is swift in my favour. Thank you!!
5/5
GoogleTasif was great help during the whole rental process and was always very quick to respond!
Dear Georgia, thank you for your 5 star review and a shout out for Tasif! Many thanks, JLL
3/5
GoogleRating only, no written review.
5/5
GoogleWould highly recommend JLL and in particular Tasif.
5/5
GoogleTasif has been a huge help to find our flat!
5/5
GoogleEverything is going on smoothly with agent Tasif. Nice experience!
Dear Zhiren, thank you very much for your 5 star review! Best wishes, JLL
5/5
GoogleTay has been very responsive and resolved all my queries in a speedily manner!
Dear Oliva, thank you for taking the time and sharing your feedback! We'll make sure to share this with Tay! Many thanks, JLL
5/5
GoogleTasif was really helpful with our renting process!
Hi there, we're very grateful for your 5 star review! Thanks, JLL
5/5
GoogleErjana was brilliant. Quick and precise. Good communication :)
5/5
GoogleHave had some great support from Tasif! Very honest and helpful!
Dear Fung, many thanks for your 5 star review! Best wishes, JLL
5/5
GoogleOverall great experience and support from Tasif at JLL. From viewing to keys in under 10 days.
Dear Nicholas, thank you for your 5 star review! Fantastic to hear that Tasif was helpful. Best wishes JLL
5/5
GoogleBig thanks to Eilis, for her continuous assistance throughout. Particularly impressed by her prompt responses, made the whole process smooth and efficientπ β¦
5/5
GoogleVery happy with the service. Tasif Mahmood has been very helpful throughout the process, provided detailed description of the property, kind enough to resolve all our queries. Was very professional.
Dear Syed, thank you for your 5 star review and kind words for Tasif! Best wishes, JLL
5/5
GoogleWell recommended and very accommodating. Our agent, Tasif, has been very helpful and always available in assisting us with our queries.
Dear John, we are very grateful for your 5 star review! Best wishes, JLL
5/5
GoogleOur property manager, Suth, has been extremely helpful. He always responds to our emails efficiently. Suth is cheerful and finds solutions for every single problem. Thank you
Dear Ellie, it's great to hear that you had positive experience with Suth and that he has been cheerful and helpful when solving the problems. Thank you, JLL
5/5
GoogleI had a fantastic experience with Tasif. His effectiveness, friendliness, and willingness to guide me around made the process smooth and enjoyable. I highly recommend his services.
Dear Li, thank you for your positive review, it means a lot to us! Great to hear that Tasif was efficient, friendly and was great at guiding you through the process! Many thanks, JLL
5/5
GoogleI am very satisfied with the professional service provided by Tay Hussein who is my Property agent in JLL taking care of my apartment in E15, giving us a hassle-free experience!
Dear To, thank you for sharing you feedback with us! Great to hear that Tay is great at looking after your apartment, and we'll make sure to share this feedback with her! Thanks, JLL
5/5
GoogleSo far within the viewing and holding process both Tasif and Eilis have been very responsive and incredibly helpful. Eilis was very transparent and clear about the process on the phone.
Dear Jack, thank you for taking the time and leaving us 5 star review, it means a lot! Many thanks, JLL
5/5
GoogleViewing the property and handling the paperwork for renting with Tasif was a breeze with no uncertainties or confusions. Based on this experience I would be happy to check JLL's offerings again.
Dear Anssi, we sincerely appreciate you taking the time to share with us your experience at JLL! Great to hear that thanks to Tasif renting process was easy and smooth! We'll make sure to pass this on to him. Thank you, JLL
5/5
GoogleSince looking to rent in london has been hard throughout the year, I can't thank Eilis Moloney enough for reaching out to me and arranging viewings and taking everything we were looking for into account. She has delivered excellent service in helping us find the perfect place to rent and is an amazing part of your team.
Dear Zeke, thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. We will pass on your kind words on to Eilis too! Thank you, JLL
5/5
GoogleI own a flat in London which is overlooked by the JLL team at Stratford. I live overseas BUT the ppl at JLL are extremely professional and do whats necessary so I dont have to worry. One particular staff is goes beyond his way to do his job is Suth. His response time and quick thinking never ceases to surprise me. So Suth, a big thank you. And because of ppl like you, my next flat will be managed by JLL too.
Dear Nash, it makes our day to hear that we were able to provide you 5 star service! Thank you for your kind words for Suth too, pleased to hear he has been quick to respond and you can trust him! Best wishes, JLL
5/5
GoogleJLL assisted my viewing and move-in very well, I felt like Tasif was attentive and efficient in all stages of the process. He was super easy to talk to and made our decision a simple one, everything was handled professionally
Dear Tamuka, we're very grateful for your positive feedback! Pleased to hear that Tasif was attentive and efficient throughout the whole process and we hope you will enjoy your new home! Thank you, JLL
5/5
GoogleWe are very happy having JLL the last years. Tay is the most helpful properly manager we have ever had. She is very professional and always keen to assist us. Highly recommended.
Dear Elena, we're very grateful for your 5 star review & we're certain Tay will appreciate your kind words! Many thanks, JLL
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for JLL, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Send JLL a message.
Canary Wharf has the most, with 922 reviews rated 4.7 out of 5, followed by Blackheath with 692.
The 14 JLL offices, by town:
5 reviews from sellers, rated 5.0 out of 5 on average. For example, VICTORIA wrote: "Selling a challenging flat with a short lease and a complete absence of records seemed like a very difficult task. I can't imagine anyone going to more trouble ..."
7 reviews from buyers, rated 5.0 out of 5 on average. For example, Geoff wrote: "Just let our flat, with Kate Flynn and team doing an excellent job. They provided a realistic valuation, brought in quality potential tenants for viewings, and ..."
34 reviews from landlords, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."
30 reviews from tenants, rated 4.8 out of 5 on average. For example, Rania wrote: "I had a great experience with George Reeves at JLL Kensington High Street. He was extremely professional, helpful and responsive throughout the process, and ..."
Yes. In The Trusted Agent 2026 awards, London won Gold, London won Gold and three more branches won awards.
