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JLL reviews from landlords

4.9

★★★★★

34 reviews from landlords across 14 offices

residential.jll.co.uk

34 reviews of JLL come from landlords, rated 4.9 out of 5 on average, across 14 offices. Checked 9 October 2026.

Reviews from landlords

34 reviews from landlords, newest first, with the office each one is about.

5/5

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Landlord

Securing of a tenant

JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping me well informed and notified at every step in the process and always responded to any questions that I had, via email and WhatsApp. They were incredibly professional in bringing everything together in incredibly short period of time, and suffice to say, I cannot thank them enough for their time and service.

David · 8 February 2021 · JLL Nine Elms

Agent replied · 11 February 2021

Dear David, We’d just like to thank you for taking the time to write this review. Thanks for your kind words about Joanna and Keelie too, we will make sure to pass your feedback on to them. Thanks again! JLL Nine Elms Team

5/5

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Landlord

Excellent service once again

Oliver, Keelie , Joanna and Jason have made the process of checking out one tenant and finding another an extremely straightforward and well managed process....yet again. Thank you team JLL.

Paul · 19 August 2020 · JLL Nine Elms

4.9/5

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Landlord

Excellent, Professional & Personalized Service

Keelie Field & Joanna Phillips were extremely helpful and professional. They made things very simple. JLL and the entire team are well recommended

Alex · 3 August 2020 · JLL Nine Elms

5/5

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Landlord

Excellent

Staff were very experienced and diligent making sure we had all the information to make the right choices first time. They responded very quickly and ensured there were no delays on either side when getting the transactions completed, everyone was very professional throughout and it was all really easy and trouble free. I would definitely recommend using JLL in Stratford and we will definitely use them again next time.

Nigel · 10 February 2020 · JLL Stratford

5/5

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Landlord

Very efficient service

Very happy with the service I received from JLL across all departments including letting,management and legal. I was kept informed throughout and always received a prompt response after asking a question. Particular thanks to Keelie, James and Daniel.

Hugh · 29 September 2018 · JLL Nine Elms

5/5

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Landlord

Prompt and efficient followup by team

I dealt with Peter Robers, Rosie Golder and Laura Matthews of JLL Finbury Park team for the handover of my unit from developer and also for lease marketing and management. They have been very prompt in responding to my queries and issues. I am pleased with their professional performance todate.

Suzy · 19 September 2018 · JLL Finsbury Park

5/5

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Landlord

Fantastic agency

The services provided by JJL Canary Wharf are amazing and extremely efficient.They are very helpful and professional...especially Emma and Jennifer, thank you so much.

Ej · 10 August 2018 · JLL Canary Wharf

5/5

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Landlord

They are a cut above the rest delivering across up and down cycles

Dan helped source our first letting in 2015 and again in 2016 post Brexit. He is an excellent and talented professional who has always provided nothing but clear and practical advice in our 3 year relationship - unlike typical high street agents. Our confidence in the whole Nine Elms project has continued to increase thanks to folks like him and JLL and their physical presence in Nine Elms provides an additional degree of comfort with ears on the ground.

Sharad · 26 July 2018 · JLL Nine Elms

5/5

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Landlord

Professional & Trust worthy property manager

Pui Hung has provided the most professional property management service to me over the past many years. I know I can always count on her to look after my property. She communicates clearly and provides her professional advice wherever required. With Pui managing my property, I knew I could have peace of mind.

Grace · 23 July 2018 · JLL Stratford

5/5

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Landlord

JLL Canary Wharf. What a great professional team !

I met a great team of power girls who know their business. They gave excellent professional advice, I experienced motivation & care. Many thanks to Sophie and Joanna !

Wim · 14 June 2018 · JLL Canary Wharf

5/5

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Landlord

Rating only, no written review.

Xj · 21 February 2018 · JLL Canary Wharf

4/5

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Landlord

Professional service

Responsive and professional, achieved a timely let in a soft market. Very good result, thank you.

David · 3 February 2018 · JLL Canary Wharf

5/5

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Landlord

Excellent Service

The entire process of renting out our apartment through JLL has been absolutely flawless and a very positive experience. Not one single point where we feel that they could have done better.

Henrik · 22 January 2018 · JLL Finsbury Park

5/5

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Landlord

Mr Sean

JLL execelled themselves with renting my 2 new apartments in Canary Wharf by finding tenants for both units before completion. They also did the inspections and helped to Manage the Furniture deliveries They acted extremely professionally and realiable in alll aspects and I wouldn’t consider using any other agent to help manage my Uk property portfolio.

Sean · 18 January 2018 · JLL Canary Wharf

5/5

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Landlord

Proffesional and efficient service .

Rating only, no written review.

Peter · 4 January 2018 · JLL Canary Wharf

5/5

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Landlord

Rating only, no written review.

Anoop · 13 December 2017 · JLL Kensington

5/5

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Landlord

The BEST partner for Overseas Landlord

Looking back my first BTL property working with JLL in 2012, I have been experiencing a various well-established property agent for full letting and management services for years. JLL is the BEST in town in terms of RESPONSIVE, FAIR, SPEEDY and TRUSTWORTHY..... This is the most impressive that Mr Neil Short from JLL City Branch who gains my respect always mainly because his outstanding and excellence services provided to me from time to time, even covering those cases falling out of his service catchment area and still locating me to his other colleagues in a swift manner. I could tell this is the best services all overseas landlords are looking for. JLL, City... You're the best

Antonio · 3 December 2017 · JLL City of London

5/5

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Landlord

JLL finding new tenants

Jll found us a new tenant almost immediately when our previous tenant left. The service was good and efficient and we had very little to do other than to review the documents and sign them electronically.. Although the service is not cheap we think it is worthwhile as they are reliable.

Hilary · 18 November 2017 · JLL Finsbury Park

5/5

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Landlord

Highly recommended

From our first meeting with Charlotte Russell we felt totally at ease about leaving our new flat in JLL very capable hands to deal with the letting.. They are extremely helpful, give a quick response to any questions and very professional. We feel assured that ourselves as landlords and our new tenants are in safe hands.

Vicki · 6 October 2017 · JLL Stratford

5/5

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Landlord

Fabulous staff and service

Always a pleasure to deal with, makes me confident that the tenant process will be smooth and even when things do not go according to plan their response has been great! A pleasure!

Martha · 29 March 2017 · JLL Finsbury Park

5/5

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Landlord

Property letting and management

As we reside outside the UK, we found a very reliable and efficient agent who works as a team in managing the property for us, from the time the property is completed to getting it furnished to finding a tenant and last but not least to handling Day to day issues and finding a quality tenant for me. This is a team I would highly recommend to others!

HL · 1 March 2017 · JLL Canary Wharf

5/5

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Landlord

Outstanding proactive end to end service

Dealt with Charlotte Russell from well before completion to the point at which the tenant was in situ. Extremely personable and professional, Charlotte exudes and inspires confidence and delivers on her promises. Very comfortable to be guided by her professional opinion as always felt she had our best interests at heart and was not just trying to get a deal done. Good business sense and very practical.

Paul · 6 February 2017 · JLL Stratford

5/5

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Landlord

JLL has been very professional, efficient and effective.

We have appreciated JLL's professionalism in finding a tenant but also in helping us with various issues relating to the developer before handover of the flat (new build). All staff have been very helpful.

Anna · 30 January 2017 · JLL Stratford

5/5

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Landlord

Review of JLL Finsbury Park

I have received excellent service from all The Staff at JLL Finsbury Park. The Staff are always friendly, helpful and very responsive and deal with my queries in a timely, efficient manner. I would recommend JLL Finsbury Park to all other potential customers.

Elizabeth · 5 January 2017 · JLL Finsbury Park

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions from landlords about JLL

What do landlords say about JLL?

34 reviews from landlords across 14 offices, rated 4.9 out of 5 on average. For example, David wrote: "JLL, in particular Joanna Chamiola Phillips and Keelie Field, provided an excellent service in securing of a tenant. They were very customer focused in keeping ..."

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.