JLL Nine Elms reviews

★★★★★ 5/5

Google

I had a really great experience working with Charlie at JLL. He was incredibly professional, responsible and reliable throughout the whole process. Charlie was always very responsive and quick to reply to messages, which made everything so much easier and less stressful. He was proactive, attentive to details, and always happy to help whenever we had questions or needed something sorted. What I appreciated most was how dependable he was, you always felt that things were being properly taken care of. He made the whole process smooth and straightforward from start to finish. Excellent service and a genuinely great agent to work with. I would definitely recommend Charlie to anyone looking for a professional, efficient and trustworthy agent. Thank you so much, Charlie!

N · 29 September 2026

★★★★★ 5/5

Google

I had a really smooth and positive experience renting my apartment through JLL, thanks to both Xav Hastings and Joanna. Xav was fantastic from the very beginning, he took the video of the property, was super responsive, and took the time to introduce me through the property clearly. He made the whole initial process feel easy and stress-free, and I really appreciated his friendly and professional approach. Once the paperwork stage came around, Joanna took over seamlessly. She handled all the contracts, payment confirmations, and final steps with great efficiency and attention to detail. She was always quick to respond whenever I had questions, which gave me real peace of mind leading up to move-in day.

Jason · 9 September 2026

★★★★★ 5/5

Google

Xav was fantastic throughout the whole process of finding my apartment in Thames City, Nine Elms. He was professional, responsive, and genuinely helpful from start to finish. He understood exactly what I was looking for and made the whole search and renting process smooth and straightforward. Communication was always quick and clear, and he was happy to answer any questions I had along the way. I’m really happy with the apartment and would definitely recommend Xav to anyone looking for a place in London. Thanks again, Xav!

Yousef · 9 September 2026

★★★★★ 5/5

Google

I had a brilliant experience thanks to siobhan and joanna while looking for a two-bedroom flat in London. Siobhan first got in touch after I enquired via Zoopla, and from there both she and Joanna were incredibly responsive, professional, and easy to deal with throughout the whole process. They really listened to what I needed, kept me updated at every stage, and made everything feel much less stressful. Couldn't recommend them enough, huge thanks to both of you!

Mohannad · 14 September 2026

★★★★★ 5/5

Google

I had a brilliant experience renting my apartment through JLL. Siobhan was fantastic from the start, she arranged a viewing at short notice, was easy to talk to, and took the time to clearly walk me through the apartment and explain all the next steps. Her responsiveness and professionalism made the whole process feel effortless from the very beginning. Joanna then took over seamlessly, handling all the paperwork, payment confirmations and everything required right up until I moved in. She was attentive, efficient, and always on hand whenever I had a question, which made the final steps smooth and organised. Really grateful to both Siobhan and Joanna for all their work and support throughout. Couldn’t be happier with the service

George · 16 July 2026

★★★★★ 5/5

Google

Exceptional service and an overall great experience renting my apartment through JLL. Charlie was extremely helpful, kind and professional from day one. He made the whole process feel smooth and reassuring, with clear communication, quick responses and genuine care throughout. He was always happy to answer my questions and went above and beyond to make sure everything was handled properly. Joanna was also very helpful and supportive with everything leading up to the move, making sure the final steps were clear and well organised. I’m very grateful to Charlie, Joanna, and the JLL team for their hard work and dedication. Thank you for helping me find my new home!

Ishta · 16 July 2026

★★★★★ 5/5

Google

Xav Hastings was incredibly helpful throughout the whole process. He was professional, responsive and patient, always keeping us updated and making everything feel straightforward from start to finish. He took the time to answer our questions and was genuinely reassuring whenever we needed help. We really appreciate all his support and would happily recommend him to anyone looking for a reliable and thoughtful agent. Xav, we love you 🥰

Hua · 11 September 2026

★★★★★ 5/5

Google

Excellent service from start to finish! I'd like to give a special shout-out to Charlie, who helped me find and secure my flat in just one week. I'm moving in next Monday. Charlie and his team were incredibly professional, helpful and quick to respond, and there wasn't a single hiccup or delay along the way. I'm so grateful for all their hard work. Highly recommend!

Darya · 29 September 2026

★★★★★ 5/5

Google

We would like to say a huge thank you to Emmy, Michaela, Amber, and Naomi for all their hard work and support throughout the purchase of our first home. Buying a house can be a stressful process, but the team was there for us every step of the way. The entire journey took around three months, and throughout that time they were always professional, responsive, friendly, and willing to help with any questions we had. What really stood out was the personal touch and care they showed. We were also incredibly grateful for the lovely welcome package of sweets and the helpful vouchers and discounts for setting up our new home. It was such a thoughtful gesture and made moving into our first house even more special. We couldn’t have asked for a better experience and would highly recommend the team to anyone looking to buy or sell a property. Thank you again, Emmy, Michaela, Amber, Catherine and Naomi, for helping make our dream of owning our first home a reality! ⭐⭐⭐⭐⭐

Hossein · 19 June 2026

★★★★★ 5/5

Google

I had a wonderful experience working with Charlie Jeffery at JLL Nine Elms. As someone relocating from overseas, finding a flat in London felt quite overwhelming at first, but Charlie made the entire process smooth, clear, and stress-free from day one. He was always professional, responsive, and genuinely kind, taking the time to understand exactly what I needed and guiding me patiently through every step. What really stood out was his honesty, attention to detail, and how quickly he handled everything, from viewings to questions to move-in arrangements. I always felt supported and in safe hands. It’s rare to meet someone who is both highly professional and truly caring about their clients. I couldn’t recommend Charlie more. If you’re looking for a reliable and trustworthy agent in Nine Elms, you’re in the best hands. Thank you again for everything, Charlie!

Defne · 5 February 2026

★★★★★ 5/5

Google

We had a great experience with JLL Nine Elms. They were extremely helpful throughout the whole process, always responsive and patient in answering all of our questions. Everything was explained clearly, which made the process much easier for us. We really appreciate all the help and support we received. Highly recommend!

Irmak · 28 August 2026

★★★★★ 5/5

Google

Excellent experience renting with JLL. My husband and I needed to find an apartment in central London in a short period of time. Xavier was super attentive, responsive and diligent to identify an apartment which met all of our requirements and to steward the rental referencing and closure process. Would highly recommend!

Angella · 11 August 2026

★★★★★ 5/5

Google

I had a brilliant experience working with JLL while finding my new flat. Charlie was exceptional from day one, professional, easy to talk to, and genuinely committed to helping us secure a place that suited our needs. His communication was clear and consistent which made the whole process feel straightforward and stress-free. Joanna has also been incredibly helpful with everything leading up to the move. She has been attentive, efficient, and always quick to assist whenever we had questions. Her support really made the final steps smooth and organised. Really grateful to both Charlie and Joanna for their hard work and dedication. Couldn't be happier with the service !

Pyush · 5 December 2025

★★★★★ 5/5

Google

Had the best experience so far with JLL. Charlie has helped me find my dream flat. He is so kind and had a genuine interest to make sure me and my partner found what we needed. Truly a star and a gem of a person! He has made everything easy and smooth sailing for us and we deeply appreciate all his efforts and actions. Thank you Charlie!! Also Joanna has been very helpful with the whole moving in process as well. Super friendly, quick to reply and sweet. Great team!!

Sunehri · 5 December 2025

★★★★★ 5/5

Google

Charlie at JLL provided outstanding support throughout the process. He was approachable, responsive, and always willing to explain things clearly, which made a big difference. His professionalism and expertise gave me confidence from start to finish. Everything was handled efficiently, and I always felt well informed and supported. A genuinely positive experience, and I would not hesitate to work with Charlie again or recommend him to others.

Ahmad · 5 February 2026

★★★★★ 5/5

Google

Excellent service from start to finish. Liam went the extra mile to find us a great flat, and was both attentive and responsive throughout the process. He even introduced us to some of the residents in the apartment block, which really helped address our concerns before purchasing. Thanks to his hard work, we managed to close the sale within very tight timelines. Extremely helpful, friendly, and professional - I’d highly recommend Liam and JLL and wouldn’t hesitate to use them again.

Jon · 5 October 2025

★★★★★ 5/5

Google

I recently worked with Mr. Charlie Jeffery from JLL Nine Elms while searching for a flat in London, and I genuinely couldn’t have asked for better support. Even while I was still overseas, Charlie was consistently responsive, clear, and incredibly thoughtful throughout the process. He never tried to push any listing just for the sake of it, instead, he offered balanced advice, helped me weigh pros and cons, and even negotiated ideal terms on my behalf when possible. What stood out most was his integrity and professionalism toward both tenants and landlords. He truly aimed to create a fair and smooth experience for everyone involved. If you’re looking for a reliable and dedicated agent in the Nine Elms or Battersea area, I’d highly recommend reaching out to Charlie. He’s someone you can really trust. Thanks again for all your help, Charlie!

Tony · 5 October 2025

★★★★★ 5/5

Google

I can not praise Neil and his team highly enough. They exhibit a professionalism, attention to detail, honesty and care that I have not come across in any other estate agency firm in Canterbury. From my phone contact with Charlie, who answered my questions quickly and efficiently to Neil coming to do the valuation and subsequent contact to get the contract agreed and in place, I felt cared for and respected. Please do not hesitate to use Mann of Canterbury for the sale or purchase of your property. Twenty out of ten, more if I could. Absolutely fantastic team.

Anna · 5 September 2025

★★★★★ 5/5

Google

I had a fantastic experience working with Xav. From start to finish, they were incredibly professional, responsive, and genuinely committed to helping me secure the property i was in search of. Communication was excellent throughout the entire process. They were always available to answer questions, explain everything clearly, and keep me updated at every stage. Their knowledge of the market and attention to detail gave me a lot of confidence, and their negotiation skills were truly impressive. I would highly recommend them to anyone looking for a reliable, knowledgeable, and trustworthy

Bushra · 9 September 2026

★★★★★ 5/5

Google

Working with Charlie was such a big help. He managed to help us secure a property that seemed like it was going to fall through, but he reassured us that nevertheless he would find a way to solve it and he did!

Elaina · 2 July 2026

★★★★★ 5/5

Google

No words how fast my housing situation was sorted out . MANN is agency with very fast help me found accommodation for my criteria. I live under UC and was so hard found acomudation walking from agency to agency . But with MANN was resolved in week time . Thanks Jazmyn Dennis for all your kind support and communication. Best wishes.

Marina · 5 February 2026

★★★★★ 5/5

Google

Xav Hastings is patient and supportive in getting everything sorted, and we appreciate his help in ensuring the check-in went through smoothly. I had a tight timeline around my check-in, and although there was some initial confusion, everything was ultimately handled and resolved in time. Communication was professional throughout, and the process was completed as agreed. Thanks Xav.

Yogurt · 1 March 2026

★★★★★ 5/5

Google

I recently worked with JLL to find a flat, and I was incredibly impressed with the service, particularly the outstanding assistance from Charlie Jeffery. Renting a flat from overseas was pretty stressful, but Charlie's positive attitude and helpfulness made everything so much easier. He was consistently helpful, patient, and proactive to addressing all my question throughout the entire journey. I highly recommend Charlie to anyone seeking a reliable and supportive agent.

鄧詠嫣 · 5 October 2025

★★★★★ 5/5

Google

I had a pleasant experience with JLL as the property managers, in particular Angela Wyles. Angela has been responsive and very caring, really listening to my needs, even after moving out, she continued to make herself available.

Larisa · 30 June 2026