Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleI cannot fault the service I received one bit. The Houseman team made my moving process stress free from start to finish. From the viewing with Raphael, to the referencing process with Emma. They were amazing. Emma was polite, professional and efficient. Always keeping me updated, every step of the way. Would 100% recommend them if you would like a seamless moving process.
Alisha Β· 22 July 2024 Β· JLL Canary Wharf
Agent replied Β· 22 July 2026
Thank you for the five-star review. You have been a pleasure to work with.
Emma and I wish you health and happiness in your new home. Raphael
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5/5
GoogleEmma and Raphael are just brilliant! They have let my property a series of times now, quickly and to great tenants. They are such a pleasure to work with. They communicate quickly and clearly. Their advice has always been spot on. They are high quality and totally efficient with everything they do. They have also been super helpful and introduced me to fantastic suppliers to help complete refurbishment works. I couldn't be in better, safer hands.
Kenton Β· 22 July 2024 Β· JLL Canary Wharf
Agent replied Β· 22 July 2026
Thank you so much for the excellent review.
We value the feedback. It's a pleasure to work with you. Best E + R
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5/5
TrustpilotDelighted with how the Chelsea officeβ¦
Delighted with how the Chelsea office managed my sale, in particular Sema and Jamie. Calm, responsive, proactive and showed real belief in the project. Head and shoulders above their competitors.
Peter Β· 13 July 2024 Β· JLL Kew Bridge
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5/5
GoogleThank you for keeping me informed and up to date with how my purchase was progressing. It was lovely and so important to have that regular communication especially in what can be a very stressful time. My particular thanks goes to Max for his patience and understanding. I'm very much looking forward to moving into my new home.
Jeanette Β· 10 July 2024 Β· JLL Kensington
Agent replied Β· 10 July 2026
Thank you for your comments, which we really appreciate, we are delighted that Max looked after you so well and good luck with the move.
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5/5
GoogleWe recently brought a property and Max did a fantastic job of helping us communicate with the vendors to help us get the property purchase over the line. It wasnβt easy, but a huge thank you to Max for making this all possible!
Zoe Β· 10 July 2024 Β· JLL Kensington
Agent replied Β· 10 July 2026
Thank you, we really appreciate your comments. we wish you much joy in your new home.
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4/5
GoogleOur house sale and purchase took longer than we had anticipated, however both Joe and Max did their best to reassure us and eventually 6 months later we finally moved into our forever home. We dealt mainly with Max in the Winslow office. What a great asset to Wilkinsons he is! Each time I had a question, called him or emailed him he was quick to respond and always followed up anything we needed to know. As anyone knows, moving is a very stressful event but Max somehow managed to calm us and keep us focused. It was a pleasure to deal with him, also Joe was always very helpful so all in all they are a great team!
Thank you, we really do love our bungalow.
Anna Β· 10 July 2024 Β· JLL Kensington
Agent replied Β· 10 July 2026
Wow, thank you and good luck in your bungalow or your forever home. Your comments are really valued and we will feed them back.
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5/5
GoogleMax and Jaydon were amazing to us and to deal with. They went above and beyond, nothing was too much trouble and we believe, they broke the stigma that estate agents are hard to deal with. Would recommend them to anyone around the Winslow area. Thank you guys, keep doing it how youβre doing it.
Juliet Β· 10 July 2024 Β· JLL Kensington
Agent replied Β· 10 July 2026
Thank you, that's a lovely review and we hope your move has gone well.
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5/5
GoogleJo and Jayden were very helpful in our move.
They worked so hard in negotiations and we are very grateful. John and Pauline
John Β· 10 July 2024 Β· JLL Kensington
Agent replied Β· 10 July 2026
Rhank you for your comments. We hope you move has gone well.
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5/5
GooglePicked up the phone promptly, turned up on time for viewings and were generally helpful and pleasant. Georgina did a good job, especially given that she is new to the area. Thanks!
Karen Β· 10 July 2024 Β· JLL Kensington
Agent replied Β· 10 July 2026
Thank you, I am sure that Georgina will be keeping in touch with all the new instructions that are coming to the market.
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5/5
GoogleViewed a lovely property and met Georgina (Sales Negotiator) for the first time. Very personable, friendly, professional and knowledgeable.
Jane Β· 10 July 2024 Β· JLL Kensington
Agent replied Β· 10 July 2026
Thank you, Georgina has only recently joined us and is already making a really positive impression on our clients.
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5/5
GoogleWe sold our property for the asking price, the process was made much better thanks to Max Pickeringβs dedication and patience with us, he deserves an award for his politeness and always doing what he promised to do, and with a smileβ¦ could not fault him at all, nothing was too
much trouble for him. Thanks Max for listening to us ππ you are a lovely lad π
Robert Β· 10 July 2024 Β· JLL Kensington
Agent replied Β· 10 July 2026
Thank you for your lovely comments about Max, who joined us as an Apprentice and has worked his way up. We hope the move has gone well for you.
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5/5
GoogleGeorgina was very helpful in arranging our viewing and showing us around the property. She had researched the property and was able to answer all of our questions.
Christopher Β· 10 July 2024 Β· JLL Kensington
Agent replied Β· 10 July 2026
That's great. Hope you find your dream home - with us!
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5/5
GoogleGeorgina has been very helpful in supporting our search for a house.
Michelle Β· 10 July 2024 Β· JLL Kensington
Agent replied Β· 10 July 2026
Good luck in your search and I am sure that Georgina will keep looking for you over the coming weeks. There is a lot more property coming on to the market right now.
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5/5
GoogleFriendly and efficient staff
Karl Β· 1 July 2024 Β· JLL City of London
Agent replied Β· 1 July 2026
Thank you Karl for taking time to provide us with a 5* review. Regards
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5/5
GoogleEilis helped us land our dream apartment in such a short time. Extremely quick with getting things over the line and prompt with communications. Was a pleasure working with Eilis!
Vikram Β· 25 June 2024 Β· JLL Stratford
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5/5
GoogleWorked with Eilis for my flat rental and was a really pleasant experience! Speedy replies, responsible updates and spot-on answers to all my questions, canβt ask more really!
ιι’ Β· 22 June 2024 Β· JLL Stratford
Agent replied Β· 25 November 2023
Hi there, we're very grateful for your 5 star review. We'll make sure to pass your kind words on to Eilis. Thank you, JLL
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1/5
GoogleRating only, no written review.
Archangel Β· 22 June 2024 Β· JLL Stratford
Agent replied Β· 25 November 2023
Hi there,
We were not able to locate you on our data base, please do get in touch if you would like to discuss this further. Thank you, JLL
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4/5
GoogleRating only, no written review.
Ge Β· 22 June 2024 Β· JLL Stratford
Agent replied Β· 25 November 2023
Thank you for your 4 star review!
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5/5
GoogleWorked with Erjana - very helpful, professional and timely on communication and replies. Would recommend JLL/Erjana if looking for an apartment around stratford station/area
Ernest Β· 22 June 2024 Β· JLL Stratford
Agent replied Β· 25 November 2023
Dear Ernest, we're happy to hear you had a great experience at JLL thanks to Erjana, we'll make sure to pass this on to her. Thank you, JLL
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5/5
GoogleThanks for Eilis, weβve managed to move in to the flat. She helped us from viewing the property to moving in with her professional skills, responded quickly about any questions or queries.
Lydia Β· 22 June 2024 Β· JLL Stratford
Agent replied Β· 25 November 2023
Dear Lydia, thank you for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that thanks to Eilis. Best wishes, JLL
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5/5
GoogleI am very happy with the service provided by JLL. Eilis Moloney from the Stratford Office was helpful and friendly. She replied to all my queries promptly, helping me sort out the process with no delays as I needed to move quite soon. The property was exactly as advertised and Iβm enjoying my new home
Elena Β· 22 June 2024 Β· JLL Stratford
Agent replied Β· 25 November 2023
Dear Elena,
Great to hear that you had a positive experience at our Stratford office thanks β¦ More
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5/5
GoogleWe were very happy with JLL's service, and our agent, Eilis, in particular. She was always responsive and helpful, promptly communicating our enquiries to the landlords and readily available to contact both via email and phone, and also accommodated us with a live video call viewing when we were unable to attend in person.
Andreas Β· 22 June 2024 Β· JLL Stratford
Agent replied Β· 25 November 2023
Dear Andreas,
We're happy to hear that our team provided you with excellent service. Thank you for your kind words for Eilis too, we'll make sure to pass this on. β¦ More
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5/5
GoogleErjana Metra of JLL dealt with the re-letting of our flat etremely efficiently and found us new tenants at an improved rent with scarcely any vacant period between tenancies.
MikeandMary Β· 22 June 2024 Β· JLL Stratford
Agent replied Β· 25 November 2023
Dear Mike & Mary,
Thank you for taking the time out to post this lovely feedback for Erjana. β¦ More
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5/5
GoogleI am highly impressed by the exceptional property management services provided by Fatima. Her Professionalism, efficiency, and superb customer service stand out significantly. I highly recommend Fatima to anyone in need of property management services.
CHEH Β· 22 June 2024 Β· JLL Stratford
Agent replied Β· 25 November 2023
Dear Cheh,
We're so pleased to hear you had great experience with Fatima that se was efficient & professional, we're certain your review made her day. β¦ More
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