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JLL/ WA Ellis Knightsbridge reviews

4.7

★★★★★ Excellent

202 reviews across 3 platforms

174 Brompton Road, London SW3 1HP

Part of JLL/ WA Ellis Knightsbridge, see every office.

JLL/ WA Ellis Knightsbridge's London office at 174 Brompton Road is rated 4.7 out of 5 across 202 reviews on three platforms, including 172 Google reviews rated 4.7. The 14 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

172

Reviews on Google

This office

Facebook logo

5.0 / 5

14

Reviews on Facebook

Business-wide

View Agents logo

4.9 / 5

16

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About JLL/ WA Ellis Knightsbridge London

W.A.Ellis was founded in 1868. This multi award-winning firm has been selling, buying and letting London’s finest residential properties in Knightsbridge, Chelsea, Belgravia, Kensington and Mayfair for nearly 150 years. In each department we have teams of highly experienced professionals who can advise on any property matter. The acquisition of this multi-award winning agency in late 2014 brought together the finest blend of two firms. Decades of local knowledge and expertise is now enjoyed on a global platform by a team who are at the pinnacle of their professions operating at the highest level in both the new homes and traditional residential markets. A seamless fit allowing clients access and advice in all Prime Central London locations. With ten members of the sales team, most of whom have worked together for many years, brings confidence, knowledge and a personal service which is paramount when looking after our clients. Whether you sell your property through us or ‘retain’ us to find one on your behalf our combined knowledge and advice is second to none. We know every street like the back of our hand, from where the sun will set to which buildings have the underground running below them. We are driven to succeed for our clients and strive to give honest advice and willingly go the extra mile in order to achieve success beyond our clients expectations. In a consistently competitive market let us help you keep one step ahead of the game.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Google

We would like to say a huge thank you to Emmy, Michaela, Amber, and Naomi for all their hard work and support throughout the purchase of our first home. Buying a house can be a stressful process, but the team was there for us every step of the way. The entire journey took around three months, and throughout that time they were always professional, responsive, friendly, and willing to help with any questions we had. What really stood out was the personal touch and care they showed. We were also incredibly grateful for the lovely welcome package of sweets and the helpful vouchers and discounts for setting up our new home. It was such a thoughtful gesture and made moving into our first house even more special. We couldn’t have asked for a better experience and would highly recommend the team to anyone looking to buy or sell a property. Thank you again, Emmy, Michaela, Amber, Catherine and Naomi, for helping make our dream of owning our first home a reality! ⭐⭐⭐⭐⭐

Hossein · 8 June 2026

Agent replied · 8 August 2026

Congratulations once again Hossein, on purchasing your first home. Reaching that milestone after a three-month journey is something truly special, and we're delighted we could be part of it. Thank you for your kind words and recommendation, and we hope you're enjoying every moment of settling into your new home!

5/5

Google

I would like to thank Kate Jeffrey and all at DDM for the marketing and sale of my property. The sales literature was produced to a high standard and the team were always available to discuss status when needed. The accompanied viewings made the process smooth for me. Kate was totally on the ball at all times and demonstrated her great experience, judgement and proactivity when needed and never losing enthusiasm. Thank you again Kate and DDM for your great work.

Darryl · 6 May 2026

Agent replied · 6 August 2026

Thank you so much for your kind words, Darryl! We're thrilled to hear that you had a positive experience with Kate and the DDM team during the sale of your property. It's great to know that the marketing materials and viewings made the process smooth for you. Your recognition of Kate's dedication and expertise means a lot to us. We appreciate your trust in DDM Residential and wish you all the best in your future endeavors!

5/5

Google

Kate at DDM Barton dealt with the sale of my late Mother's house. It was a very emotional time as it was the house I was born in and grew up in so had some fantastic memories. Kate was professional, sympathetic and above all kind and caring. She made what was an incredibly difficult time, much much easier. I cannot recommend Kate enough. A lovely lady who really cares and is thoughtful and considerate. Would not hesitate to use her services again.

Hazel · 6 May 2026

Agent replied · 6 August 2026

Thank you so much for your heartfelt review, Hazel. We're truly honored to have been able to assist you during such a significant time in your life. Kate’s professionalism and caring nature are qualities we deeply value, and it’s wonderful to hear that she could help make this transition easier for you. Your recommendation means a lot to us, and we’re here for you whenever you may need our services in the future.

5/5

Google

We have been customers of DDM Scunthorpe for over 20 years. I have been dealing with Chloe for many years. She is an absolute delight to work with. Chloe always responds promptly to my emails and answers all my questions, some of which I have most likely asked before. Her replies are always very professional. We are extremely happy with the service we received. Many thanks Jez

Jeremy · 6 June 2026

Agent replied · 6 August 2026

Thank you so much for your kind words, Jeremy! We're thrilled to hear that you've been with DDM Residential for over 20 years and that Chloe has consistently provided you with exceptional service. It's wonderful to know that her promptness and professionalism have made your experience enjoyable. We truly appreciate your loyalty and look forward to continuing to serve you for many more years to come.

5/5

Google

I recently sold my late mum’s property through this estate agency, and from the very first call the team were exceptionally friendly, supportive, and helpful. Although everyone I dealt with was professional and welcoming, Kate was my main point of contact and she was absolutely outstanding throughout the entire process. Given the sensitive nature of the sale, Kate handled everything with genuine care and understanding. She kept me fully informed at every stage, always taking the time to explain anything I didn’t understand and guiding me through each step with patience and clarity. Phone calls were always returned promptly, and I never once felt left in the dark. The sale has now completed, marking the end of a very emotional chapter for me. I don’t think Kate realises just how reassuring and supportive she has been during such a difficult time, and I’m truly grateful for the compassion and professionalism she showed. A huge thank you to the whole team for their help, and an extra special thank you to Kate for going above and beyond. I couldn’t have asked for better service.

Ljjenking · 6 December 2025

Agent replied · 6 August 2026

Thank you so much for taking the time to leave such a thoughtful review. We are truly grateful for your kind words, and we’re very glad to hear that your experience with our team and with Kate in particular, was so positive. We understand how emotional and difficult it can be to sell a loved one’s home, and it means a great deal to us that Kate’s support, communication, and care were able to provide some reassurance during such a sensitive time. We will make sure she sees your message, feedback like this really does mean the world to the team. Thank you again for entrusting us with the sale of your late mum’s property. We wish you all the very best as you move forward, and please do reach out if we can ever be of help in the future.

5/5

Google

I bought a house through DDM and had a very positive experience I mainly dealt with Anya but Kate was very supportive too. Queries were dealt with promptly and efficiently and this made the process easier. I was very happy with the service I received and would highly recommend DDM in Barton

Karen · 6 June 2026

Agent replied · 6 August 2026

Thank you so much for your wonderful review, Karen! We're thrilled to hear that you had a positive experience with DDM Residential. It's great to know that Anya and Kate provided you with prompt and efficient support throughout the process. Your high recommendation means a lot to us, and we appreciate your trust in our services. If you ever need assistance again in the future, don't hesitate to reach out!

5/5

Google

I would like to say a massive thank you to Kate Jeffery. Buying your first home is probably one of the biggest and most daunting things you will ever experience. I didn't have a clue of what to expect or the process involved in buying a house. However, having Kate at the helm was a big comfort. From the beginning then to submitting an offer right through to setting the completion date she has been there for me. She has been professional, friendly, helpful and extremely knowledgeable. She explained everything about the process at every given stage and was always there when I needed to ask advice. Kate made what could have been a very stressful time seem like a walk in the park. I cannot thank her enough for all her hard work, she's a credit to DDM and an absolute gem of a woman! Highly recommended.

Traveling · 6 August 2025

Agent replied · 6 August 2026

Thank you so much for your wonderful review! We’re absolutely delighted to hear how well Kate supported you throughout your first home-buying journey. Taking that first step onto the property ladder can feel overwhelming, so it’s fantastic to know Kate was there to guide, reassure, and make the process feel smooth and manageable. Your kind words mean a great deal, and we couldn’t agree more, Kate truly is a gem and a credit to DDM. We’ll make sure she sees your message, and we know it will mean the world to her. Wishing you every happiness in your new home, The DDM Team

5/5

Google

We were absolutely delighted with the service we got from DDM. The whole team worked hard to secure a sale for our property and then special thanks have to go to Kate for tirelessly working to update a very complex chain to ensure completion on time for our deadline. The team communicated well with each other throughout and it never mattered who answered the phone we got the same service. They were extremely flexible around viewings and really went out of their way to ensure as smooth a process as possible throughout. Huge thanks to Kate, Emily, and Marie - it was a stressful time made manageable by their hard work and attention.

Carolyn · 6 August 2025

Agent replied · 6 August 2026

Thank you for the kind review Carolyn, we really do appreciate it. Thank you again for the business

5/5

Google

It has been a long first house buying process but Emily has been very patient and helpful. First impression is always important . When we came for viewing as well as when we talked over the phone , Emily was so so friendly . And this made it a lot easier for us. We are so grateful and very happy with the choice made!! We will definitely come back in the future if we get a chance! Thank you so much !!!

Hoàng · 6 August 2025

Agent replied · 6 August 2026

Absolutely our pleasure, thank you for the business and enjoy that new home.

5/5

Google

Kate was absolutely wonderful. So efficient with causing things that were required for a recent sale and purchase. Her calm manner reassured myself all the way throughout. Would thoroughly recommend thank you Kate and Anya

Julia · 31 July 2026

Agent replied · 6 August 2026

Thank you so much for your wonderful feedback, Julia! We’re thrilled to hear that Kate provided you with such efficient and calming support during your sale and purchase. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best wishes from the DDM Residential team!

5/5

Google

We recently bought a house through DDM in Barton. Kate and Anya were really friendly and good to deal with, and handled our questions and problems in a kind and efficient manner. We would be more than happy to use DDM again.

Chris · 6 June 2026

Agent replied · 6 August 2026

Thank you for your wonderful feedback, Chris! We’re thrilled to hear that Kate and Anya provided you with friendly and efficient service during your home buying experience. It was a pleasure assisting you, and we look forward to helping you again in the future!

5/5

Google

Thanks Kate for all your help ( and shared sense of humour which was much needed at times) . You worked so hard to get the whole chain sorted ( even contacting me when I was abroad

Vicky · 6 July 2026

Agent replied · 6 August 2026

Thank you so much for your kind words, Vicky! I'm thrilled to hear that my support and sense of humor helped you during the process. It was a pleasure to assist you and ensure everything was sorted out, even while you were abroad. Your feedback means a lot to us at DDM Residential, and we look forward to helping you again in the future!

5/5

Google

Kate and her team at the Barton office get the highest marks from me. Friendly, professional, and patient. They must be good, because this is the second time that I’ve worked with them. Highly recommended.

Sarah · 6 June 2026

Agent replied · 6 August 2026

Thank you so much for your kind words, Sarah! We're thrilled to hear that you had such a positive experience with Kate and our team at DDM Residential. Your recommendation means the world to us, and we look forward to assisting you again in the future. If you need anything else, just let us know!

5/5

Google

Emma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long …

Karen · 27 March 2026

Agent replied · 27 August 2026

Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.

5/5

Google

Michaela made selling my house amazingly stress free. She updated me as often as she could and was incredibly helpful.

Courtney · 8 July 2026

Agent replied · 8 August 2026

Nothing makes us happier than hearing a move felt stress free - thanks Courtney for your review. We're so pleased we could make the selling process easier and keep you well informed from start to finish. Thank you for taking the time to share your experience.

5/5

Google

I recently sold a house with DDM Barton. Both Kate & Emily were very professional and friendly at the same time. They both provided an excellent service and I couldn't recommend them highly enough. Every aspect of the sale was handled very professionally and quickly and nothing was too much trouble. Thank you Mrs Emerson

Suzanne · 6 August 2025

Agent replied · 6 August 2026

Thank you so much for your lovely review, Mrs Emerson. We’re delighted to hear that your experience with our Barton team was such a positive one. Kate and Emily will be so pleased to know their professionalism and friendly approach made a real difference throughout your sale. Thank you for your kind recommendation, it means a great deal to us. Wishing you all the very best for the future! The DDM Team

5/5

Google

I want to thank Royton office, particularly Michaela for all her help and assistance during what has been a very drawn out sale process. Thank you All

Karen · 8 April 2026

Agent replied · 8 August 2026

Thank you for your kind words, Karen. We really appreciate your patience during a longer process and are so pleased we could support you along the way.

5/5

Google

Michaela was a star! She was really helpful when buying my latest investment property. Regularly chasing up solicitors, prompt in her answers / resolutions to any issues. Made the whole process much easier and more pleasant! A refreshing change from previous experiences with estate agents. Thank you!

Daniel · 8 October 2025

Agent replied · 8 August 2026

Thanks Daniel! Happy we could help, all the best going forward.

5/5

Google

Kate and the team at DDM Barton have been absolutely superb during the whole process of selling our late father's property. They were extremely helpful and proactive offering suggestions and helping my brother and with sorting things out as we lived some distance from the house. Thanks again for everything.

Liam · 6 September 2025

Agent replied · 6 August 2026

Thank you so much for your kind words. We’re truly grateful you chose DDM Barton to help with the sale of your late father’s property. Kate and the team will be so pleased to know their support and guidance made things a little easier for you and your brother, especially with the distance involved. It’s been a privilege to assist you through this time, and we wish you and your family all the very best for the future.

5/5

Google

Update on completion: throughout the whole process, Kate and Emily have been professional and dedicated to obtaining a buyer for the house. The way they have done it has been so supportive, helpful and friendly. They have kept us updated at every stage and provided clear advice to help with decisions. Thanks to them both. Would definitely recommend if you are looking for an estate agent. Kate and Emily have been amazing getting the house to the stage where we are now on the market. Kate's valuation was honest and realistic and she clearly has lots of experience. She was so generous with her time with me talking through everything. Emily is the fount of all knowledge and nothing is too much trouble for her. The team who have prepared our brochure (photos, text and layout) have done a brilliant job and I wouldn't hesitate to recommend DDM Barton to others.

Louise · 6 August 2024

Agent replied · 6 August 2026

Thank you for the kind words and review Louise, we appreciate it.

5/5

Google

We would always recommend DDM Estate Agents, Barton upon Humber Office. Emily is really on the ball, and so efficient, we had no issues selling our property, communication always excellent, with vendor, purchaser, and Solicitors, all questions answered without fail. On the odd occasions Emily wasn’t available Kate was also up to speed with our sale, everything was so seamless. It’s been a pleasure to deal with such professional understanding people at such a difficult time. Well done to you and highly recommended.

Graham · 6 August 2024

Agent replied · 6 August 2026

Thank you for the great review and glowing recommendation Graham, we really appreciate you and your business.

5/5

Google

We couldn’t be more grateful for working with Emily at DDM! She has been an absolute star - One of the most professional, friendly and honest consultants we’ve ever had the pleasure of dealing with. From start to finish, Emily was quick and thorough, persistent when the going got tough and consistently kept us up to date with the process. Even under the stress of less-than-ideal external partners and agencies, Emily always got the work done. In the brief moments I’ve had speaking to Kate, she has shown the same appreciation and professionalism throughout. I don’t believe this process would have been so fluid without their expertise. If we ever come to sell, we know exactly who we will be speaking to!

Andy · 6 August 2024

Agent replied · 6 August 2026

We think Emily is a star as well Andy! thank you for the lovely review and kind words.

5/5

Google

We have been going through the sales process with DDM in Barton-upon-Humber. We have worked with Emily and Kate, both of whom seemed to feel the character of the house and have been really keen to take on the sale for us. Although we have had a number of issues in this tricky market with finding the right buyer for our family home, Kate and Emily have really been tireless with their efforts. We are hoping for a sale soon. I would thoroughly recommend selling through this company and from this branch, rest assured they will work hard to sell and leave you with a feeling that they are on your side, with confidence and experience.

Lindsey · 6 August 2024

Agent replied · 6 August 2026

Thank you for the lovely review and business Lindsey, we really appreciate it.

5/5

Google

Have been using DDM since 2012 as letting agents. They have been excellent at looking after the property and advising me of changes to legislation and how this affects the house. They are ready and willing to answer any query and usually get back quickly. The team are professional and diligent. Special thanks to Lynne who has helped me on many an occasion. You will not go far wrong if you use DDM for all your housing needs.

PHILIP · 6 August 2024

Agent replied · 6 August 2026

Thank you for the kind words and continued business Philip, we really appreciate it.

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Questions about JLL/ WA Ellis Knightsbridge

How many reviews does JLL/ WA Ellis Knightsbridge have?

JLL/ WA Ellis Knightsbridge's London office has 202 reviews across three platforms: 172 on Google, 14 on Facebook (across the whole business), 16 on View Agents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is JLL/ WA Ellis Knightsbridge's rating?

JLL/ WA Ellis Knightsbridge is rated 4.7 out of 5 across all 202 reviews, and 4.7 out of 5 on Google from 172 reviews, checked 9 October 2026.

What do tenants say about JLL/ WA Ellis Knightsbridge?

7 reviews from tenants, rated 4.9 out of 5 on average. For example, CLARE wrote: "David Mills was such a saviour from the very beginning! Being a young family moving from Sydney to London, he made the transition as easy as possible. He was so ..."

Where is JLL/ WA Ellis Knightsbridge's London office?

JLL/ WA Ellis Knightsbridge, 174 Brompton Road, London SW3 1HP.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.