Every review we hold for the London office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHad an excellent and super quick service with DDM lettings.
Lucy Kerswill, our agent made the entire process so smooth without any form of unnecessary delays!
We had eyes on a particular house and thankfully are now able to move into very soon, thanks to Lucy 😊
Sidra · 6 September 2025
Agent replied · 6 August 2026
Thank you for your wonderful feedback! We’re so pleased to hear you had such a smooth and speedy experience with DDM Lettings. Lucy will be delighted to know her support made the process stress-free and helped you secure the home you had your heart set on. Wishing you all the very best as you settle into your new place!
★★★★★ 5/5
GoogleThe Barton branch has been absolutely excellent in offering advice to this elderly newbie of a house-buyer, and in keeping me informed on developments, including doing a spot of entirely unprompted chasing if folk to keep the enterprise moving. Special thanks to Emily, with whom were most of my dealings.
David · 6 August 2025
Agent replied · 6 August 2026
Thank you so much for your kind words!
We’re thrilled to hear that our Barton branch was able to support you so well throughout your home-buying journey. It’s especially lovely to know Emily’s guidance and initiative made such a difference, she’ll be delighted to receive your thanks.
We really appreciate you taking the time to share your experience, and we’re so pleased we could help make things a little easier along the way.
Wishing you all the best in your new home,
The DDM Team
★★★★★ 5/5
GoogleWe bought our house through ddm, Kate went above and beyond to get our sale to be completed as efficiently as possible! Couldn’t recommend them highly enough, had excellent communication with us and seeked to answer all our questions and talk us through our house buying journey. Thank you!
Erika · 6 August 2025
Agent replied · 6 August 2026
It was absolutely our pleasure Erika, thank you so much for buying through us. Enjoy that new home.
★★★★★ 5/5
GoogleBrilliant estate agent. Kate very experienced and knowledgeable. Made everything run as smoothly as possible. I chose a cheap conveyancer and regretted it. Kate helped chase the solicitor and kept me informed of the situation when my solicitor did next to nothing to exchange and complete. Can’t thank all in the office enough for all they did to move the purchase forward
Frances · 6 June 2026
Agent replied · 6 August 2026
Thank you so much for your kind words, Frances! We're thrilled to hear that Kate was able to assist you effectively and keep you informed throughout the process. Your feedback highlights the dedication of our team at DDM Residential to provide exceptional service. It's wonderful to know that we could help make your purchase smoother. We truly appreciate your trust in us and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleReally helpful and reassuringly professional - Shout out to Michaela, Emmy and Oliver - many thanks.
David · 8 May 2026
Agent replied · 8 August 2026
Thank you David! Happy we could help - sending our best.
★★★★★ 5/5
GoogleAfter a horrendous experience with an out of town company we instructed DDM to sell our home, what a breath of fresh air, the process was a breeze, Kate kept us up to date all the time, looked after everything from start to finish, highly recommended.
Chris · 6 August 2025
Agent replied · 6 August 2026
It was our pleasure Chris, thank you for trusting us with the sale. We appreciate the review and the business.
★★★★★ 5/5
GoogleBrilliant service from Kate and the team at DDM Barton, cannot thank them enough for the help and guidance throughout the purchase of my property - Thank you
Justyn · 6 December 2025
Agent replied · 6 August 2026
Thank you so much for your lovely review. We’re delighted to hear that your experience with Kate and the team at DDM Barton was so positive. It’s wonderful to know that the help and guidance provided throughout your purchase made the process smooth for you.
Thank you again for choosing us, and we wish you every happiness in your new home!
★★★★★ 5/5
GoogleWe have been with DDM since 2004. We have received excellent service and continue too. Payment is paid promptly and email are also answered and dealt with effectively. I would highly recommend DDM. Thank you for all your support.
Jeremy · 6 August 2025
Agent replied · 6 August 2026
Thank you for the continued business Jeremy, we appreciate you and the kind review.
★★★★★ 5/5
GoogleJust woken up in our new house and thought I'd take a moment to thank R&D Royton especially Jade, Oliver and Michaela.
Jade has practically held my hand through the whole process with total …
Sue · 8 September 2025
Agent replied · 8 August 2026
Thanks Sue, glad we could help!😊 …
★★★★★ 5/5
GoogleGreat team at Royton and Shaw. Jade, Michaela and Oliver were all extremely helpful and responded quickly to queries. The purchase of my property went swiftly and smoothly with their help.
Rebecca · 8 October 2025
Agent replied · 8 August 2026
Thanks Rebecca! We are pleased that you have found your experience with us helpful, all the best.
★★★★★ 5/5
GoogleMegan was really superb in helping me find a flat in Westminster that suited me perfectly. Would absolutely recommend her as a professional agent. I was working with several agents from various agencies and Megan really stood out. Very professional and organized. She only showed me flats that represented exactly what i was looking for to make best use of my time. Very knowledgeable about the flat that I ultimately pursued. Pointed out all the positives and negatives very clearly. She was then very candid, transparent and efficient in the negotiation of all the terms. All in, I ended up in a flat that was exactly what i was after and the state of the flat when i moved in was exactly as promised. Very happy customer.
J · 18 September 2023
Agent replied · 29 October 2023
Hi there,
Thank you for your touching note and your kind words for Megan. Fantastic to hear that she was knowledgeable, candid and transparent throughout the process, we do hope you will enjoy your new home! Thank you, JLL
★★★★★ 5/5
GoogleOur house in Newport was sold with your Barton branch and it was a pleasure dealing with your staff. Kate Jeffrey was especially very helpful, concise and timely in her communication throughout and pulled everything together.
Adam · 6 August 2025
Agent replied · 6 August 2026
Thank you so much for your kind review.
We’re so pleased to hear that selling your home in Newport with our Barton branch was a positive experience. Kate will be especially pleased to know her clear and timely communication helped everything come together smoothly, she’s a valued part of the team.
We truly appreciate your feedback and wish you all the best for the future!
The DDM Team
★★★★★ 5/5
GoogleFrom first contact, Kate & Emily provided a personal & supportive service. Moving house isn’t something you do often so being able to ask questions & what happens next was much appreciated. They kept me updated & thought ahead in things I needed to do to assist a smooth process. Genuinely very grateful & I have already recommended Barton DDM.
Rachel · 6 August 2024
Agent replied · 6 August 2026
Thank you for the business and kind review Rachel, we honestly really appreciate it. Hope you are all settled in in your new home.
★★★★★ 5/5
GoogleHighly recommended.
Not only did I receive an excellent service whilst I was going through the process of purchasing a new property but even after the purchase had gone through any questions or queries I had with my purchase was dealt with extremely quick.
Thank you for all your help throughout.
Brian · 6 April 2026
Agent replied · 6 August 2026
Thank you, Brian, for your wonderful review! We're thrilled to hear that you had an excellent experience with DDM Residential during your property purchase and that we could assist you promptly with your inquiries afterward. Your satisfaction is our top priority, and we appreciate your recommendation. If you need any further assistance in the future, please don't hesitate to reach out!
★★★★★ 5/5
GoogleWe have just recently moved into our first home and welcomed our first baby. The whole process took a lot longer than expected but Michaela in particularly made sure to update us every time there was an advance in the process. We are very grateful ☺️
Molly · 8 May 2026
Agent replied · 8 August 2026
Molly, Congratulations on your first home and your new arrival as well. What an exciting milestone for your family. Thank you for your lovely feedback, and we’re so pleased we could be part of such a special time for you.
★★★★★ 5/5
GoogleWe had a fantastic experience with Kate while buying our first home. She was professional, supportive, and always available to answer our questions, making the whole process much smoother.
Thank you, Kate, for helping us secure our first house, we truly appreciate all your hard work. Highly recommend!
Karolina · 6 April 2026
Agent replied · 6 August 2026
Thank you, Karolina! We're thrilled to hear that you had a fantastic experience with Kate at DDM Residential. It's wonderful to know that her professionalism and support made your first home buying journey smoother. We appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleJust to say thanks for excellent help and advice for our recent move up North. Given the issues we faced you help and assurance with this sale was excellent.
Graham · 1 August 2026
Agent replied · 6 August 2026
Thank you so much for your kind words, Graham! We're thrilled to hear that our support made your move up North smoother, especially given the challenges you faced. At DDM Residential, we strive to provide excellent service and guidance during such important transitions. If you need anything else in the future, don't hesitate to reach out. Safe travels to your new home!
★★★★★ 5/5
GoogleWithout the help of CHLOE in Scunthorpe I would probably be living in a tent by now. She was/is wonderful and the way she steered us through the process was great. We were jumping through HOOPS until this young lady stepped in. If the DDM staff are all this good, WoW. Thank you to everyone who has been involved in this business,but the biggest thank you goes to CHLOE.....
Nigel · 6 August 2025
Agent replied · 6 August 2026
Thank you so much for your lovely review!
We're absolutely thrilled to hear how much Chloe's support meant to you, she's a valued member of our Scunthorpe team and will be over the moon to read your kind words. It’s wonderful to know she helped steer you through the process and made such a difference during what can often be a challenging time.
From all of us at DDM, thank you again for taking the time to share your experience. We’re so pleased we could help, no tents necessary! 😊
Wishing you all the very best in your new home,
The DDM Team
★★★★★ 5/5
GoogleIt was a pleasure to work with DDM Barton when we were looking to buy a house.
Kate and the rest of the team were really helpful and I would highly recommend them.
Sam · 6 June 2026
Agent replied · 6 August 2026
Thank you so much for your kind words, Sam! We're thrilled to hear that you had a great experience with Kate and the DDM Residential team while searching for your new home. Your recommendation means a lot to us, and we look forward to assisting you again in the future!
★★★★★ 5/5
GoogleChloe at DDM is always extremely helpful and prompt when replying to queries. She is polite and very organized. I appreciate all of her hard work and dedication to us as landlords.
Rebecca · 6 June 2026
Agent replied · 6 August 2026
Thank you so much for your kind words, Rebecca! We're thrilled to hear that Chloe has been helpful and organized in assisting you with your landlord queries. At DDM Residential, we strive to provide exceptional service, and it's wonderful to know that her dedication has made a positive impact on your experience. We truly appreciate your feedback and look forward to continuing to support you!
★★★★★ 5/5
GoogleWhat can I say? The team at DDM in Barton have been overwhelmingly supportive (especially Kelly, Harley and Rachel on the Mortgage side) in what has been a very hard sell for me. They have made the transition as smooth as possible and we (finally!!) got there after lots of hiccups in the process with enquiries. They kept me well informed, I've laughed, cried, vented and they have just been a constant reassurance.
I would definitely use this wonderful team again!!
Natalie
CB · 6 August 2021
Agent replied · 6 August 2026
Thank you for the lovely review.
★★★★★ 5/5
GoogleFrom booking viewings to placing an offer on a property both Tracy and Victoria have been efficient, professional, friendly, and knowledgeable. Tracy was a huge help in providing detailed information on the local area, schools and amenities. All of the questions we had were answered promptly and honestly. Victoria has been wonderful at keeping us informed during the purchase process. She provided us with a checklist on what to expect from start to finish which was a nice detail and has proven to be very helpful.
Thank you.
Amy · 8 July 2021
Agent replied · 9 July 2026
Thank you so much for your lovely words, Amy. Reviews like these are the reason we love doing what we do!
★★★★★ 5/5
GoogleI cannot speak highly enough about the unbelievable customer service given to me by Tracy at the Coulby Newham branch.
As anyone knows conveyancing is stressful!!
Being within the chain I was constantly on the phone to Tracy sometimes several times a day and she has sometimes rang me after close of business to return my calls. I would call this going above and beyond and she worked tirelessly to obtain the desired results of exchanging today. Her professionalism and dedication and always giving me the correct and accurate update I was very grateful for. I said to her a number of times her calming manner and positivity helped me keep calm.
Every member of staff whom I spoke to I found helpful.
Thank you all but especially Tracy 😀😀
Ade · 8 July 2021
Agent replied · 9 July 2026
Thank you so much for your lovely words, Ade. This kind of feedback brightens up our day!
★★★★★ 5/5
GoogleI cannot praise the DDM team of Emily and Kate enough.
From start to finish of the property I bought from them, the after sales and dedication was sublime and believe me at times it was frustrating, not from DDM but the associated red tape and the correspondence with the seller. If I could give 10 stars I would.
John · 6 August 2025
Agent replied · 6 August 2026
Thank you so much for your kind words!
We're delighted to hear that Emily and Kate made such a positive impression throughout your buying journey. They’re both dedicated to providing the best possible support, and your recognition of their efforts, especially during the more frustrating moments, truly means a lot.
We really appreciate you taking the time to leave such a thoughtful review. If we could receive 10 stars from you, that’s more than enough to make our day!
Wishing you happiness and great memories in your new home,
The DDM Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
