How many reviews does JLL have?

JLL has 5,400 reviews across its 14 offices, rated 4.6 out of 5 overall: 4,869 on Google, 18 on Facebook, 414 on Trustpilot, 99 on The Trusted Agent. Company-wide Facebook reviews for JLL are counted once, not once per office.

Trusted Agent profile · Greater London, London and West Yorkshire

Verified

JLL estate agents in London, Blackheath, Chelsea and 4 more

Q: Where are the JLL offices?

The 14 JLL offices, by town. Blackheath: 8 Montpelior Vale, Blackheath, Greater London, SE3 0TA. Brentford: Unit 1, Block Lily, Capital Court, Capital Interchange Way, London, TW8 0JA, Brentford, TW8 0JA. Canary Wharf: 11 Westferry Circus, Canary Wharf, London, Greater London, E14 4HE. Chelsea: 2 Cale Street, Chelsea, London, SW3 3QU. City of London: The Walbrook Building, 25 Walbrook, London, EC4N 8AF. Finsbury Park: Unit B Parkway Apartments, Goodchild Road, London, N4 2BL. Greenwich: 22 College Approach, London, SE10 9HY. JLL/ WA Ellis Knightsbridge: 174 Brompton Road, London, SW3 1HP. Kensington: 387 Kensington High Street, London, W14 8QA. Leeds: 32 Park Place, Leeds, West Yorkshire, LS1 2SP. Manchester: 1 Oxford St, Manchester, M1 4PB. Mayfair: 30 Warwick St, Mayfair, London, W1B 5NH. Nine Elms: Unit C1, 4 Riverlight Quay, London, SW11 8DG. Stratford: Unex Tower, 5 Station Street, London, E15 1DA.

4.6

★★★★★ Excellent

5,400 reviews across 14 offices and 3 platforms

residential.jll.co.uk

JLL has 14 offices, in London (eight offices), Blackheath, Chelsea, Brentford, Mayfair, Manchester and Leeds (Greater London, London and West Yorkshire). Together they have 5,400 reviews on three platforms, rated 4.6 out of 5 overall.

4.7 / 5

4,869

Reviews on Google

All 14 offices

4.8 / 5

Reviews on Facebook

Business-wide

414

Reviews on Trustpilot

All 14 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

JLL's 14 offices, most reviewed first. Each has its own page.

Latest reviews from every JLL office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Had a recent experience with JLL in trying to secure a new tenancy within one of their new complexes, Sugar House Island. We were unfortunately shown a property that was then unavailable due to building issues and wiring elements. This was frustrating initially, however, Eilis within the space of a few hours, provided us with new options, managed to virtually show us a new apartment, took our offer and placed it for us that afternoon. As we were keen to lock down the apartment as soon as possible, Eilis kindly let us know that we should hear before Monday and let us know on the Saturday that we were accepted. We started referencing on the Monday and are now in the process of finalising our tenancy. A great experience and a super helpful consultant in Eilis, which will hopefully continue up until we move in.

James · 4 October 2024 · JLL Stratford

5/5

Google

Rating only, no written review.

Shu · 27 September 2024 · JLL Stratford

5/5

Google

Eilis has been incredibly friendly, helpful, and responsive in helping me secure a new rental. Unlike past agents, who made me feel pressured and uncertain, Eilis was open, honest, and made me feel in control of my decision. Thank you! :)

Erin · 27 September 2024 · JLL Stratford

5/5

Google

Had an amazing experience renting here with the help of George Reeves. Thanks to him the renting process was fast and easy! 👍🏻 …

Dmitriy · 24 September 2024 · JLL Kensington

5/5

Google

I had a wonderful experience letting through JLL, all thanks to George Reeves. As a letting manager who genuinely cares about your happiness in your new home, George was incredibly patient during the viewing, giving us ample time to make our decision. Throughout our communications, he was consistently responsive and professional. I couldn't be happier with how smoothly everything went. George's attentive support and willingness to answer every question made the entire process a truly pleasant experience.

A · 24 September 2024 · JLL Kensington

5/5

Google

At the beginning of this month, my friends and I were in a hurry to move to London, but when my friends and I arrived in London we were told that the appointment to visit had been cancelled, at this time Eilis Moloney was on the scene and …

Heming · 17 September 2024 · JLL Stratford

Agent replied · 22 June 2026

Dear Min, thank you for sharing your feedback, it means a lot! Fantastic to read your comments here, we'll make sure Eilis will get recognition she deserves! Thank you, JLL

5/5

Google

I recently had the pleasure of working with Erjana (Eryana) as our letting agent, and I couldn't be more impressed with her service. She did an amazing job showcasing the property and was incredibly helpful in assisting us throughout the …

Othmane · 17 September 2024 · JLL Stratford