Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleI had a wonderful experience with JLL, especially thanks to Keely Wesley. Keely was always professional, quick to respond, and genuinely always super helpful and happy to help throughout my entire tenancy. She made everything smooth and stress-free. 5 stars all the way!
Marlena · 3 September 2026 · JLL Blackheath
Agent replied · 4 September 2026
Thank you so much, Marlena. We're delighted that Keely made your tenancy smooth and stress-free. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleExtremely helpful letting agency. Miss Hanan Qassem always responded promptly, was very reassuring and helped me throughout the whole ordeal. I couldn't reccomend them enough!
Beliz · 3 September 2026 · JLL Finsbury Park
Agent replied · 5 September 2026
Extremely helpful letting agency. Miss Hanan Qassem always responded promptly, was very reassuring and helped me throughout the whole ordeal. I couldn't reccomend them enough!
★★★★★ 5/5
TrustpilotJLL property manager
I have been very pleased with the property management service provided by Paige Waller at JLL. Paige has always been responsive, professional, and helpful, dealing with issues promptly and keeping us clearly informed throughout the process. Her communication is efficient and reassuring, and she has been very proactive in arranging appropriate follow-up whenever needed. I greatly appreciate her support and would be very happy to recommend her.
Zidong · 2 September 2026 · JLL Canary Wharf
Agent replied · 4 September 2026
Thank you so much, Zidong. We're delighted that Paige has provided you with such excellent service throughout. She'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience and recommend her work.
★★★★★ 5/5
TrustpilotResponsive property manager
Paige has been very responsive helping me resolve issues as a Property Manager for a unit I'm renting.
Jeff · 1 September 2026 · JLL Canary Wharf
Agent replied · 4 September 2026
Thank you so much, Jeff. We're delighted that Paige has been so responsive in helping you resolve your issues. She'll be thrilled to hear this feedback, and we truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleKeely was very responsive and quick to resolve an issue we had in our flat.
Annie · 1 September 2026 · JLL Greenwich
Agent replied · 5 September 2026
Thank you so much, Annie. We're delighted that Keely was able to resolve your issue so promptly. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleAshton from JLL was nothing short of outstanding. I couldn't recommend him and the team highly enough. He made the entire process of selling our home feel smooth, straightforward, and stress-free from start to finish.
Not only was Ashton incredibly efficient, but he was also always easy to reach, kept us informed every step of the way, and had an exceptional understanding of the legal and solicitor process. His knowledge, communication, and proactive approach made a huge difference throughout the sale.
I can honestly say that without Ashton's support and expertise, I don't think we would have exchanged contracts and completed the sale when we did. We are so grateful for everything he did.
A huge thank you to Ashton and everyone at JLL. They are, without a doubt, the best estate agents in the area!
Sculpt · 1 September 2026 · JLL Greenwich
Agent replied · 5 August 2026
Thank you so much for this wonderful feedback. We're absolutely delighted that Ashton made your home sale feel so smooth and stress-free, and that his expertise and communication helped you exchange and complete on time. He and the team will be thrilled to hear this. We truly appreciate you taking the time to share your experience and recommendation.
★★★★★ 5/5
GoogleWe recently purchased a property through JLL! As first time buyers, we have often been told how difficult the process is. The whole process was as smooth as it possibly could have been.
Ashton was really friendly and helpful in answering all our question. We had communication with Ashton throughout the whole process and he was great!
We really appreciate all his help in making the process as smooth as possible.
Georgina · 1 September 2026 · JLL Greenwich
Agent replied · 5 August 2026
Thank you so much, Georgina. We're absolutely delighted that Ashton made your first purchase feel so smooth and straightforward, and that he was there to support you throughout the entire process. He will be thrilled to hear this wonderful feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleFrom moment one of viewing our new home Dovile was helpful, knowledgeable and most importantly made us feel welcome.
During the entire process of filling out all the paperwork that comes with renting, Dovile and Isobel were patient, answered any and all questions to help us get everything in place and ultimately our move went off without a hitch. Highly recommend the both of them and by extension the whole office of JLL Greenwich.
Jeremy · 1 September 2026 · JLL Greenwich
Agent replied · 5 August 2026
Thank you so much, Jeremy. We're delighted that Dovile and Isobel made you feel so welcome and supported you with such patience throughout the entire process. They will both be thrilled to hear this wonderful recommendation of them and the whole Greenwich team. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleGreat experience with JLL Kensington! Francis Woodhead and George Reeves managed the letting of my property from start to finish, and the whole process was seamless. They were consistently quick to respond, kept things organised at every stage, and gave clear, sound guidance whenever I needed it. The tenant's move-in went smoothly too, which made the whole experience stress-free. Would definitely recommend them to anyone letting out a property.
Shafali · 1 September 2026 · JLL Kensington
Agent replied · 12 August 2026
Thank you so much, Shafali. We're delighted that Francis and George were able to make your letting experience seamless from start to finish. They will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleLooking for a new home, I collaborated with the JLL Real Estate for which Mr. George Reeves served me. The same day I called, I made an appointment to see the apartment, in which Mr. Reeves with a smile and friendly service showed me around, he gave me the time I wanted to see everything thoroughly. The next day, my offer followed, which was accepted in 1 day and after the credit check. During this entire time, Mr. Reeves was by my side, helping me and answering every question I had, so that quickly, in less than 3 days, everything was finished.
The help you'll have from the real estate agency throughout the entire period from the day you see an apartment until the time the process is completed and the contracts are signed is very important, and JLL but especially Mr. George Reeves were impeccable and I recommend everyone to work with them.
Lazaros · 1 September 2026 · JLL Kensington
Agent replied · 10 August 2026
Thank you so much, Lazaros. We're delighted that George provided you with such exceptional service throughout your search and application process. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleGeorge Reeves has done a great job for my property search - very responsive and moved the process along for us very smoothly. Highly recommended!
Dina · 29 August 2026 · JLL Kensington
Agent replied · 1 September 2026
Thank you so much, Dina. We're delighted that George provided such responsive service and made your property search so smooth. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotI had a really positive experience…
I had a really positive experience dealing with Ollie throughout my time with the property. He was always professional, responsive, and genuinely helpful whenever I had a question or needed assistance.
Ollie communicated clearly, handled everything efficiently, and made the whole process feel straightforward and stress-free. I really appreciated his support and the level of service he provided from start to finish.
Josh · 28 August 2026 · JLL Kew Bridge
★★★★★ 5/5
GoogleWe had a great experience with JLL Nine Elms. They were extremely helpful throughout the whole process, always responsive and patient in answering all of our questions. Everything was explained clearly, which made the process much easier for us. We really appreciate all the help and support we received. Highly recommend!
Irmak · 28 August 2026 · JLL Nine Elms
Agent replied · 1 September 2026
Thank you so much, Irmak. We're delighted that our team made your experience smooth and straightforward. The Nine Elms team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotWaller, Paige
Waller, Paige is always fast response and efficient in carrying out her responsibility.
Leung · 28 August 2026 · JLL Canary Wharf
Agent replied · 2 September 2026
Thank you so much, Leung Yiu. We're delighted that Paige has been so responsive and efficient in managing your property. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleA fantastic team. As a first time seller dealing with a complex situation I felt so secure and confident with them. Lovely people to interact with, so happy to explain the process to me. Honestly couldn't recommend them more.
CleanYourLobster · 28 August 2026 · JLL Blackheath
Agent replied · 30 August 2026
Thank you, Adam. I'm so pleased you felt secure through the process. You were also a delight to deal with!
★★★★★ 5/5
TrustpilotThank you, Paige.
I would like to thank Paige Waller for being an excellent property manager. For several years she has managed my property with professionalism and efficiency. My queries are replied to promptly and any issues are dealt with effectively and thoughtfully. I really appreciate it, Paige. Thank you!
Claire · 27 August 2026 · JLL Canary Wharf
Agent replied · 2 September 2026
Thank you so much, Claire. We're delighted that Paige has provided such professional and efficient property management over the years. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleI had a really positive experience with Kyle as he showed me the apartment. He was extremely friendly and helpful and very quick to respond to queries.
Anuj · 27 August 2026 · JLL Stratford
Agent replied · 1 September 2026
Thank you so much, Anuj. We're delighted that Kyle provided such friendly and responsive service during your viewing. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotEnoch is very professional and warm…
Enoch is very professional and warm hearted. During this year, he helped me sort out problems including inventories, deposit, bills, and etc. I am very thankful for his support to make it a very smooth experience as a tenant.
航宇 · 26 August 2026 · JLL Canary Wharf
Agent replied · 2 September 2026
Thank you so much, 航宇 朱. We're delighted that Enoch provided such professional and supportive service throughout your tenancy. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotYe zi, best client service staff of JLL I ever met
Ye zi, she is a very dedicated person who works extra hours to answer all my questions promptly and always provides best solutions for me. I felt very lucky to have her to provide such professional and supportive service! Always think before me!
Na · 26 August 2026 · JLL Canary Wharf
Agent replied · 2 September 2026
Thank you so much, Na Luo. We're delighted that Yezi has been so dedicated and proactive in providing solutions and support for you. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotMy property manager is Yezi Li
My property manager is Yezi Li. She’s considerate, professional and efficient, giving me timely feedback and lots of help. Respect! Many thanks!
Jing · 26 August 2026 · JLL Canary Wharf
Agent replied · 2 September 2026
Thank you so much, Jing Luo. We're delighted that Yezi has provided such considerate, professional and efficient service with timely support. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
Trustpilot10+ years with JLL
JLL have been looking after my properties for more than a decade, well over a decade. Over this long period, there had been a few hiccups but were fixed quickly. This is a very important factor because it shows that the team is capable of solving issues. Thus, you can entrust them with confidence.
Paige has been my property manager for a few years now. She has been extremely diligent and is very good at her job. As to the rest of the JLL team, i.e. rental and accounts, they know what to do. And they work fast with results.
L · 26 August 2026 · JLL Canary Wharf
Agent replied · 2 September 2026
Thank you so much, L Lai. We're delighted that Paige and the wider team have earned your confidence over more than a decade. Your trust means the world to us, and the team will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotAlways warmly supportive on landlord…
Always warmly supportive on landlord requirements and help needed. Great to have JLL and the team here for us, especially Chris Chan, my property manager, big thanks to you mate.
Jing · 26 August 2026 · JLL Canary Wharf
Agent replied · 2 September 2026
Thank you so much, Jing. We're delighted that Chris and the team have provided such warm and supportive service for your property management needs. Chris will be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleThanks to Kyle that we’ve found our dream home😍He’s responsive, professional and friendly. We really appreciate the sufficient communications and updates throughout the process. Definitely recommend if you’re looking for your next home in Stratford. …
Beatrice · 26 August 2026 · JLL Stratford
Agent replied · 1 September 2026
Thank you so much, Beatrice. We're delighted that Kyle helped you find your dream home and kept you informed throughout the process. He'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotAntonella Frate has been a great help…
Antonella Frate has been a great help throughout my entire rental experience. She has always been responsive, professional, and incredibly helpful whenever I had any questions or needed assistance.
User · 25 August 2026 · JLL Canary Wharf
Agent replied · 7 October 2026
Thank you so much, Marwin. We're delighted that Antonella has been so responsive and professional throughout your rental experience. She'll be thrilled to hear this feedback. We truly appreciate you taking the time to share your experience.
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