JLL estate agents in London, Blackheath, Chelsea and 4 more

★★★★★ 5/5

Trustpilot

Yezi Li

Yezi Li, the property manager of my London home, has been serving our family for many years. Now, we are increasingly dependent on her. First of all, she is competent. She is familiar with all the daily business we encounter and can make predictions before things happen, demonstrating her astonishing industry experience. Secondly, she always stands on a balanced position among the landlord, tenant and the company. I believe that her fairness in handling matters will be admired not only by me. Thirdly, her service attitude always makes customers feel at ease. When I talk to her, I only feel warmth. Fourthly, she always upholds the honor of her company, JLL, loves her company and never says or does anything that would damage the image and reputation of JLL. She is a great person, an excellent employee and a role model for everyone to learn from. I am proud to know her and have received her service for so many years. At the same time, I am glad for JLL to have an employee like Yezi Li. Someone once asked me why I chose JLL among so many management companies. I told him that if you know Yezi Li, you will know the answer. If I could rate her personality and work, and if the full score is 10, I would give her 12 points, just as I did last year and the year before. Thank you, Yezi Li. I hope every day of yours is sunny. This is what you deserve. We all love you.

Difei · 3 March 2026 · JLL Canary Wharf

★★★★★ 5/5

Google

I can’t recommend Jada enough! From start to finish, she has been an absolute pleasure to deal with. She’s incredibly kind, patient, and genuinely helpful, going above and beyond to make sure everything runs smoothly. Her professionalism and warmth made the whole process so easy and stress-free. Honestly, anyone would be lucky to work with Jada!

Mollyella · 1 March 2026 · JLL Kensington

★★★★★ 5/5

Google

Xav Hastings is patient and supportive in getting everything sorted, and we appreciate his help in ensuring the check-in went through smoothly. I had a tight timeline around my check-in, and although there was some initial confusion, everything was ultimately handled and resolved in time. Communication was professional throughout, and the process was completed as agreed. Thanks Xav.

Yogurt · 1 March 2026 · JLL Nine Elms

★★★★★ 5/5

Google

Fantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend

Tom · 28 February 2026 · JLL Leeds

★★★★★ 5/5

Google

We work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with

Mark · 28 February 2026 · JLL Leeds

★★★★★ 5/5

Google

We worked with the Paramount team to sell our flat. They were professional and friendly throughout, and secured a price that we were very happy with. Incredibly responsive, they also went out of their way to support the process end-to-end. …

K · 28 February 2026 · JLL Chelsea

★★★★★ 5/5

Google

Holly & Harry have honestly been SUPER helpful and made the whole experience of moving NO STRESS! (some how!!)

Harvey · 28 February 2026 · JLL Chelsea

★★★★★ 5/5

Google

Rating only, no written review.

Laura · 28 February 2026 · JLL Chelsea

★★★★★ 5/5

Google

I'm so grateful to Mervyn for handling the purchase of my home with utmost professionalism, honest and open communication and for being genuinely interested in securing the best outcome for all. I highly recommend this Estate agent team. Special thanks to Sophia too.

Helen · 28 February 2026 · JLL Blackheath

★★★★★ 5/5

Google

Ashton was amazing! I can’t thank him enough for helping me out on my first flat purchase. He was super responsive and gave me really good recommendations when I asked. I wouldn’t have done it any other way. Massive thank you!

C · 27 February 2026 · JLL Greenwich

★★★★★ 5/5

Trustpilot

Helpful Assistance to Maintenance Problem

Lily is always really attentive and helpful whenever I have a maintenance issue with my rental property. Thanks Lily

Mark · 27 February 2026 · JLL Canary Wharf

★★★★★ 5/5

Trustpilot

Responsive and willingness to assist

Lily Wang has been very responsive and attentive throughout the process. She communicates clearly, follows up promptly, and makes herself available whenever needed, which we truly appreciate. We value her professionalism and her willingness to assist, and we look forward to continuing to work together. As a parent, it is reassuring to know my daughters are supported by someone who is approachable and easy to reach. Thank you, Lily, for your help so far. We appreciate your dedication.

Dahlia · 25 February 2026 · JLL Canary Wharf

★★★★★ 5/5

Trustpilot

Paige is always very helpful and…

Paige is always very helpful and responsive

Chiara · 24 February 2026 · JLL Canary Wharf

★★★★★ 5/5

Trustpilot

Mr Myles Huang

Mr. Karl Zheng of JLL UK property management is very helpful and responsive. He goes out of his way to help us in day-to-day management of our property in West London and in dealing with the tenant. He has our trust. Thanks so much Karl!

Myles · 24 February 2026 · JLL Canary Wharf

★★★★★ 5/5

Trustpilot

Our property manager, Shaan, is fantastic

I'd like to give a shout-out to Shaan, our property manager at the Landmark East. We've definitely kept her busy as there were some infrastructure issues in our property, but she's always been nothing short of outstanding - a massive thank you! Way to go!

Kamila · 24 February 2026 · JLL Canary Wharf

★★★★★ 4/5

Google

Dovile and Bruna were very helpful with helping us go through referencing and setting up the moving in process for our flat. Thank you :)

Riddhi · 24 February 2026 · JLL Blackheath

★★★★★ 5/5

Google

Had a great experience with JLL, specifically Dovile and Bruna. The process to rent somewhere went very smoothly and communication between myself and the estate agents was seamless. Would recommend!

Mollie · 24 February 2026 · JLL Blackheath

★★★★★ 5/5

Google

Ashton was amazing! I can’t thank him enough for helping me out on my first flat purchase. He was super responsive and gave me really good recommendations when I asked. I wouldn’t have done it any other way. Massive thank you!

C · 24 February 2026 · JLL Blackheath

★★★★★ 5/5

Google

Very pleased with the smooth experience of finding a property with JLL, responsive, friendly, and made the whole process easy. Especially thanks to Jennifer and Indra for being so helpful.

Gabriele · 24 February 2026 · JLL Canary Wharf

★★★★★ 5/5

Google

Difficult to speak more highly of Charlie and Joanna. Smooth, responsive, and efficient from start to finish. Communication was clear, timelines were managed well, and every question was answered quickly. The whole process felt organized and low-stress. Highly recommend.

Kenny · 23 February 2026 · JLL Nine Elms

★★★★★ 5/5

Google

I had a great experience working with Xav Hastings and Joanna Chamiola Phillips from JLL London who made renting out my apartment so effortless. Also special mention to Angela Wyles, my property manager, for keeping my apartment in good order. I am extremely happy in engaging the team from JLL to look after all my property needs!

Mike · 23 February 2026 · JLL Nine Elms

★★★★★ 5/5

Google

Great service from the JLL team on helping me find new flat in record time. Special thanks to Charlie Jeffery in making the process very smooth and clear

Maksym · 23 February 2026 · JLL Nine Elms

★★★★★ 5/5

Google

Xav Hastings was very helpful and responsive

Lucian · 23 February 2026 · JLL Nine Elms

★★★★★ 4/5

Google

Dovile and Bruna were very helpful with helping us go through referencing and setting up the moving in process for our flat. Thank you :)

Riddhi · 22 February 2026 · JLL Greenwich