Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleEmma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long and stressful experience was made smooth and efficient thanks to their professionalism and support. My partner and I are really looking forward to moving in, and we would highly recommend them to anyone.
Karen · 7 April 2026 · JLL City of London
Agent replied · 7 August 2026
Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.
★★★★★ 5/5
GoogleI found a really nice flat under the help of my agent Tianne! Very patient and helpful
朱小刚 · 6 April 2026 · JLL Stratford
★★★★★ 5/5
GoogleEmma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long …
Karen · 6 April 2026 · JLL Nine Elms
Agent replied · 6 August 2026
Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.
★★★★★ 5/5
GoogleHighly recommended.
Not only did I receive an excellent service whilst I was going through the process of purchasing a new property but even after the purchase had gone through any questions or queries I had with my purchase was dealt with extremely quick.
Thank you for all your help throughout.
Brian · 6 April 2026 · JLL/ WA Ellis Knightsbridge
Agent replied · 6 August 2026
Thank you, Brian, for your wonderful review! We're thrilled to hear that you had an excellent experience with DDM Residential during your property purchase and that we could assist you promptly with your inquiries afterward. Your satisfaction is our top priority, and we appreciate your recommendation. If you need any further assistance in the future, please don't hesitate to reach out!
★★★★★ 5/5
GoogleWe had a fantastic experience with Kate while buying our first home. She was professional, supportive, and always available to answer our questions, making the whole process much smoother.
Thank you, Kate, for helping us secure our first house, we truly appreciate all your hard work. Highly recommend!
Karolina · 6 April 2026 · JLL/ WA Ellis Knightsbridge
Agent replied · 6 August 2026
Thank you, Karolina! We're thrilled to hear that you had a fantastic experience with Kate at DDM Residential. It's wonderful to know that her professionalism and support made your first home buying journey smoother. We appreciate your recommendation and wish you all the best in your new home!
★★★★★ 5/5
GoogleRating only, no written review.
Sue · 6 April 2026 · JLL/ WA Ellis Knightsbridge
Agent replied · 6 August 2026
Thank you so much for your fantastic review, Sue! We're thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon!
★★★★★ 5/5
GoogleThank you to ddm estate agents, to Kate and anya who I dealt with mainly, for sale of my property which went great ,no hassle, great advice,kind regards martyn
Martyn · 6 April 2026 · JLL/ WA Ellis Knightsbridge
Agent replied · 6 August 2026
Thank you, Martyn, for your wonderful review! We're thrilled to hear that your property sale went smoothly and that Kate and Anya provided you with great advice. It's always our goal to make the process hassle-free for our clients. If you need any further assistance in the future, please don't hesitate to reach out. Kind regards!
★★★★★ 5/5
GoogleMy partner and I were looking to move into a flat very quickly. We reached out to multiple management companies with almost all of them getting back to us days later. JLL group got back to us quickly but even further, we were put in touch with what we feel like was the best, Hannah! She was prompt on everything, professional, but also knew how to create customer relationships. Everything you’d want to feel taken care of. I can only imagine she holds her standards just as high to owners. I’d highly recommend if you are looking for someone at JLL and want someone who has great communication, Hannah is your girl!!!
Madeline · 2 April 2026 · JLL City of London
★★★★★ 5/5
GoogleThank you to the relentless Ashton and JLL team who worked very hard on my sale process. JLL replaced another estate agent, we're mikes better and very greatful for their help.
Andy · 1 April 2026 · JLL Greenwich
★★★★★ 5/5
GoogleThe JLL Kensington team were great to work with, friendly, efficient, and always on top of things. The whole process felt smooth and well organised, which made everything much easier.
Jada was especially helpful throughout. She was easy to communicate with, quick to respond, and made sure everything stayed on track. It was a really positive experience overall.
Anna · 1 April 2026 · JLL Kensington
★★★★★ 5/5
GoogleI had a very positive experience working with Jada. She was professional, helpful, and kept everything moving smoothly. She explained things clearly and was always approachable if I needed support. Overall, it was a very pleasant experience and I’m grateful for her assistance. Additionally, I can only say good things about the agency as a whole. The JLL Kensington team made the whole process refreshingly easy. They stayed on top of every detail, kept me updated without me ever having to chase, and were genuinely pleasant to deal with. It’s rare to find a team that manages things so smoothly while keeping it all so human.
Lina · 1 April 2026 · JLL Kensington
★★★★★ 5/5
Trustpilotappreciation : Chris Chan
I truly appreciate my property manager, Chris Chan, for his exceptional support. He responds promptly to emails and calls, ensures timely assistance when issues arise, and demonstrates great dedication and commitment to his work, and his presence always made me feel that everything was under control.
Thank you, Chris
Hossein · 31 March 2026 · JLL Canary Wharf
★★★★★ 5/5
GoogleWe had a great experience with Kyle when we were looking for a rental property. He was very responsive throughout the process and always worked around our schedule, which we really appreciated. Thank you so much for all your help
Emily · 30 March 2026 · JLL Stratford
★★★★★ 5/5
GoogleJust sold our flat in East Village with JLL Stratford and was very impressed with Rhys and Adam. Great advice throughout and very professional. Made the process of negotiation stress free and really added value with their experience. Wouldn’t hesitate to use them again. Thanks very much.
Michael · 30 March 2026 · JLL Stratford
★★★★★ 5/5
GoogleWith so many estate agents to choose from in the area to sell my flat, it was challenging to make the right choice. However, the whole experience with Paramount has been excellent ! Everything was professional, friendly, with great …
Debra · 30 March 2026 · JLL Chelsea
Agent replied · 30 May 2026
Thank you, Debra, for your lovely review! We're grateful you chose Paramount and that you had such a positive expereince wth the team. The sales team will really appreciate the mention, especially Suzanne for keeping spirits high when the chain got tricky. Thank you again for your trust and kind words.
★★★★★ 5/5
GoogleWe had a really great experience dealing with Holly and also Harry. They answered all our questions, we're friendly and super helpful. More importantly, they made the moving experience a lot less stressful daunting.
Phillip · 30 March 2026 · JLL Chelsea
Agent replied · 30 May 2026
Thank you for your lovely feedback, Phillip. It's woderful to hear Holly and Harry were friendly, helpful and able to make the moving process feel much less stressful. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
GoogleWe have just found our dream rental property with Holly, we are so excited to move in. Harry was super helpful when it came to referencing with very quick and informative responses. We were one of the first tenants to use the goodlord referencing system and it was super smooth and easy to use.
Rachel · 30 March 2026 · JLL Chelsea
Agent replied · 30 May 2026
Thanks so much for your wonderful feedback. We're so happy to hear that Holly helped you find your dream rental and that Harry made the referencing process smooth and straightforward. Wishing you all the best as you settle into your new home.
★★★★★ 5/5
GoogleThe service from the agency was excellent from start to finish. They made the whole moving process much smoother and far less stressful. …
Alexandru · 30 March 2026 · JLL Chelsea
Agent replied · 30 May 2026
Thank you for your review. We're so pleased to hear that the team helped make your move smoother and less stressful. Holly and Harry will reallt appreciate the mention. We wish you all the best in your new home!
★★★★★ 5/5
GoogleHarry was a star!!
Zac · 30 March 2026 · JLL Chelsea
Agent replied · 30 May 2026
Thank you, Zac, for your 5-Star review! It's amazing to hear Harry made such a positive impression, we'll be sure to pass this on to him!
★★★★★ 3/5
GoogleA+ in every way.
Оля · 30 March 2026 · JLL Chelsea
Agent replied · 30 May 2026
Thank you for your feedback. We’re really pleased to hear you had such a positive experience, and we appreciate you taking the time to share it. If there’s anything we could have done to make it a full 5-star experience, we’d love to hear your thoughts!
★★★★★ 5/5
GoogleParamount is an extremely friendly, personable agency. Not only did they find me the perfect flat and helped me through the process of buying it, but they also put me in touch with their residential refurbishment company which offered excellent support with number of small jobs. A special shout-out to Reuben who rescued me when I had managed to lock myself in, and to Danny from Wizard Electric who often works with Paramount and really is a wizard when comes solving any kind of problem with lighting and electricity. He literally made the new flat shine, and created amazing solutions even for tricky problems. And he helped me put together a dining table - just as an extra!
Ulrike · 30 March 2026 · JLL Chelsea
Agent replied · 30 May 2026
Hi Ulrike, thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Paramount Properties and that Reuben and Danny provided exceptional service. It’s fantastic to know that we could assist you not only in finding your perfect flat but also with the refurbishment. We truly appreciate your kind words and look forward to continuing to support you in the future!
★★★★★ 5/5
GoogleCurrently purchasing a flat in Belsize Park with this agency (we've just exchanged contracts). I've found the assigned agent, Jamie Jacobs, to be communicative, cooperative and courteous. Furthermore, they helped me find a surveyor, which was very useful. Overall it's been a good experience, and I would gladly recommend the agency.
Historyphile · 30 March 2026 · JLL Chelsea
Agent replied · 30 May 2026
Thank you for your kind review and congratulations on your purchase! we're so pleased to hear that you found the team communicative, cooperative, and helpful throughout the process. We really appreciate your reccommendation and wish you all the best in your new home.
★★★★★ 5/5
GoogleEmma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long and stressful experience was made smooth and efficient thanks to their professionalism and support. My partner and I are really looking forward to moving in, and we would highly recommend them to anyone.
Karen · 29 March 2026 · JLL Leeds
Agent replied · 29 August 2026
Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.
★★★★★ 5/5
GoogleEmma and Raphael were fantastic in helping my partner and I secure our new flat. Everything was handled incredibly quickly and seamlessly, with clear and consistent communication throughout the entire process. What could have been a long …
Karen · 27 March 2026 · JLL/ WA Ellis Knightsbridge
Agent replied · 27 August 2026
Thank you for the excellent review. Likewise, you’ve been a pleasure to deal with.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
