Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleCan never say enough how grateful I am to have received the great services from JLL, in particular to Jennifer. Jennifer is quick and responsive and understand clients' needs well, so that she gives all the great timely and practical advices in anticipation of your needs. Met some other agents before and never knew what is professional until I met JLL.
EB · 23 March 2021 · JLL Canary Wharf
Agent replied
Hi there,
We'd like to thank you for taking time to leave this review.
We're delighted to hear that Jennifer has provided professional service and helped you to find your new home.
Thank you,
JLL Canary Wharf Team
★★★★★ 5/5
GoogleMy experience with this company was superb, so much help from Chris A, very helpful, patient and kind, I would 100% recommend him, thank you for all your help!
Emily · 20 March 2021 · JLL Manchester
★★★★★ 5/5
GoogleRating only, no written review.
I · 20 March 2021 · JLL Manchester
★★★★★ 5/5
GoogleReally helpful, even during the current Covid situation. Quick and professional responses. Thanks!
Luke · 20 March 2021 · JLL Manchester
★★★★★ 5/5
GoogleThe staff have been brilliant throughout! They have kept in contact with us constantly and answered an queries we have had quickly. We cant wait to move in . Thanks to Lukas, Kirsten and Faye for all your help!
Danielle · 20 March 2021 · JLL Manchester
★★★★★ 5/5
Googlequickly found new tenant options and worked efficiently to select the correct tenant.
DrJB · 20 March 2021 · JLL Manchester
★★★★★ 5/5
GoogleRating only, no written review.
Jakub · 20 March 2021 · JLL Manchester
Agent replied
Dear Jakub,
Thank you for 5 star rating. … More
★★★★★ 5/5
GoogleFaye and Team have done a fantastic job processing our application in 3 working days in this covid situation. They made our process quick and stress-free. I would recommend the JLL estate agency to anyone who is looking to rent or buy. Thanks a lot.
Sai · 20 March 2021 · JLL Manchester
Agent replied · 21 June 2024
Dear Sai,
Thank you very much for taking time to write this review. … More
★★★★★ 5/5
GoogleMy Agent Faye was amazing. Very professional, understanding and responsive especially during these hard times.
Juliet · 20 March 2021 · JLL Manchester
★★★★★ 5/5
GoogleI had a very good experience renting with JLL. Their staff(Faye Hamilton,
Kirsten Jacobs, Chirs Aylward) are pleased to offer suggestions and help to us with a very high efficiency compared with other company. All the administrative process took just about 2 weeks to finish in this difficult covid19 situation. That is amazing.
Jue · 20 March 2021 · JLL Manchester
★★★★★ 5/5
GoogleProfessional letting agents. As a landlord the agents are a pleasure to deal with, work hard to secure good tenants and helpfully deal with any maintenance issues quickly and efficiently.
Clare · 20 March 2021 · JLL Manchester
★★★★★ 5/5
GoogleWe were very grateful for Chris's excellent support. Throughout the process he was really helpful and provided the expertise and guidance necessary for a successful transaction during lockdown. Thank you Chris and thank you JLL
Theresa · 20 March 2021 · JLL Manchester
★★★★★ 5/5
GoogleRenting service - professional and prompt, very helpful in answering enquiries.
King · 20 March 2021 · JLL Manchester
★★★★★ 5/5
GoogleVery friendly staff. Faye, Lukas and Edi made our move into the apartment possible within 12 days. They made the whole transition very smooth and comfortable. They are quick to answer to any queries. Just moved in and so far everything has been great. Not to mention the concierge staff are quite helpful. I highly recommend.
Abinaya · 20 March 2021 · JLL Manchester
★★★★★ 5/5
Googleused to love working out of the west end office when i was working in london, Great company to work for and would go back in a heartbeat
Kevin · 16 March 2021 · JLL Mayfair & Marylebone
★★★★★ 5/5
GoogleI have worked with Adam Tindides on a sale of our 2-bed property. Adam is very responsive, actually very creative in helping us achieve our goals. He helped us bridge the gap between what the buyer wanted and we as sellers needed to achieve. Very thankful that he managed to get the sale agreed and completed by the mid-March. Highly recommend dealing with Adam.
Ako · 16 March 2021 · JLL Greenwich
Agent replied
Hi Ako,
Thank you for sharing your kind words with us.
We're delighted to hear that Adam was great assistance in selling your property.
We will make sure to pass your feedback on to him.
Thank you,
JLL Greenwich Team,
★★★★★ 1/5
GoogleDONT BOTHER !!!!!!!!
NEVER EXPERIENCED SUCH A LOW SERVICE IN MY 3O YEARS IN PROPERTY
NO COMMUNICATION
NO CALL BACK
NO ENTHUSIASM TO SELL
ITS LIKE THEY ARE DOING YOU A FAVOR ADVERTISING THE PROPERTY WITH THEM
NEVER AGAIN TOTAL TIME WASTER
STAY AWAY
Aldo · 16 March 2021 · JLL Leeds
★★★★★ 5/5
GoogleWorking with Alasdair Gordon has been a wonderful experience. He is an outstanding professional, quickly assessing and understanding what a client wants / needs. Always quick to respond to my emails and calls, he has been a constant support …
Claudiapaicu · 15 March 2021 · JLL Chelsea
Agent replied
Dear Claudia,
We’d just like to thank you for taking the time to write this review.
Thanks for your kind words about Alasdair too, we will make sure to pass your feedback on to him.
We’re very grateful for clients like you and hope you will enjoy your new home.
Thanks again!
JLL Chelsea Team
★★★★★ 5/5
GoogleI'd had some bad experiences in the past with estate agents but JLL couldn't have been more helpful in helping me find and move in to my new apartment.
Jamie · 14 March 2021 · JLL Greenwich
★★★★★ 5/5
GoogleI've known Graham Lawes and his team at JLL Greenwich for several years and they are always top of my list for sales and lettings in Greenwich. A special shout out to Adam Tindides who skilfully handled a difficult sale for me recently - highly recommend.
No · 14 March 2021 · JLL Greenwich
★★★★★ 5/5
GoogleMassive thanks to Joanna Ludlow from JILL Circus Office. She is helpful and responsive. Extremely friendly and will go out of her way to help answer all your questions! I couldn't have sorted out my new accommodation as quick as I did without her! Strong Recommend.
Wei · 14 March 2021 · JLL Canary Wharf
Agent replied
Dear Wei,
Thank you, your review means a lot to us and we will make sure to pass your feedback on to Joanna.
JLL Canary Wharf Team
★★★★★ 1/5
GoogleRating only, no written review.
Bryn · 13 March 2021 · JLL Leeds
★★★★★ 5/5
GoogleWe sold our place through JLL and our agent, Adam, has been amazing! He secured us a very good offer for the flat, in line with our expectations and in a relatively short period of time. Not only that, but he has been present and very helpful throughout the transaction process. He has done an amazing job in making sure both solicitors were moving at pace and was alway available to answer questions and provide help. Amazing service! thanks a lot Adam!
Viola · 6 March 2021 · JLL Greenwich
Agent replied
Dear Viola,
Thank you for taking time to write this review.
We are pleased to see that Adam has provided exceptional service and that you managed to find buyers in short period of time.
We will make sure to pass your feedback on to Adam.
Kind regards,
JLL Greenwich Team
★★★★★ 1/5
TrustpilotPoor experience
As a landlord, I cannot recommend this agency. They have high staff turnover, are extremely disorganized, blatantly mis-inform, and oversee shoddy maintenance. The experience from the POV of the tenant seems to be just as poor. The sales team blatantly over-promises, then the landlord is left trying to understand why they are on the hook for things they explicitly did not agree to. Really a horrible experience all around.
Jenny · 4 March 2021 · JLL Kew Bridge
Agent replied · 25 October 2024
Dear Jenny Hall, we are sorry to hear you were not satisfied. If you wish to share any further comments about your experience, please do email us on hq@johndwood.co.uk. Kind regards, John D Wood & Co.
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