Newest first, from every platform, with the office each review is about. First names only.
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5/5
GoogleHighly recommend. Tracy Bennett has dealt with the marketing of my house and helping to agree a sale in only a few weeks of having my house on the market. She provides a professional yet personalised friendly service. Communication is great and she is always on hand to answer any queries. They know the local area and their ability to secure a quick sale is second to none.
Lisa Β· 4 July 2021 Β· JLL Nine Elms
Agent replied Β· 4 July 2026
Thank you, Lisa! This is great feedback - we really appreciate you taking the time to leave this review.
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5/5
GoogleFrom booking viewings to placing an offer on a property both Tracy and Victoria have been efficient, professional, friendly, and knowledgeable. Tracy was a huge help in providing detailed information on the local area, schools and amenities. All of the questions we had were answered promptly and honestly. Victoria has been wonderful at keeping us informed during the purchase process. She provided us with a checklist on what to expect from start to finish which was a nice detail and has proven to be very helpful.
Thank you.
Amy Β· 4 July 2021 Β· JLL Nine Elms
Agent replied Β· 4 July 2026
Thank you so much for your lovely words, Amy. Reviews like these are the reason we love doing what we do!
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5/5
GoogleAmazing agency. Highly recommended!
Vincent Β· 4 July 2021 Β· JLL Canary Wharf
Agent replied
Dear Vincent,
Thank you for your 5 start rating and kind words.
Thank you,
JLL Canary Wharf Team
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5/5
GoogleThank you Adam Garson and Stephanie Chan for your help, kindness and professionalism.
Az Β· 4 July 2021 Β· JLL Canary Wharf
Agent replied
Hi there,
Thank you for this lovely feedback.
We'll make sure to pass this on to Adam and Stephanie.
Thank you,
JLL
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5/5
GoogleVery helpful and friendly people. They were efficient and effective. Happy to deal with them again.
Muir Β· 4 July 2021 Β· JLL Canary Wharf
Agent replied
Hi Muir,
Thank you for your review, we're glad you've decided to trust us with your search again!
Thank you,
JLL Canary Wharf Team
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5/5
GoogleThank you Ayesha Ahmed for helping us through every process. She solved all our problems and also she is very kind and professional. We recommend JLL. Everyone can trust in terms of quality and price. You are superπ€©π€©
Omer Β· 4 July 2021 Β· JLL Canary Wharf
Agent replied
Dear Omer,
We can't thank you enough for your kind words about Ayesha!
It's great to hear that she helped you to solve your problems and was kind and professional. She will be very grateful!
Thank you,
JLL Canary Wharf Team
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1/5
TrustpilotI wanted to give minus for the score
I wanted to give minus for the score, but I guess 1 is the lowest score permitted. I was looking for the room to rent, and finally found very nice flat. Before I can rent the room, I had to go through referencing process which was quite traumatic. They had the problem with my current landlord referencing; though I had provided my landlord's contact and they can make the direct contact to my landlord, they kept asking me for the document I didn't have. As the result, they changed the referencing platform and asked me to fill the landlord contact and my employer contact again. This time, they had the problem with contacting my employer (The funny thing was that they requested me to fill the form in evening and expected my employer to answer right away in the morning). Apart from that, unless they demand something from you, they will unlikely answer your e-mail. To be honest, this company treated me like I was begging to live in the room for free. On the bright side, I am glad that this is just for renting the room, not for buying the property. If you are the landlord or tenant, please stay away from this agency for your own good.
Haruka Β· 2 July 2021 Β· JLL Kew Bridge
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5/5
GoogleOutstanding, professional and friendly service from Tracey Bennett from start to finish in a complicated sale in extremely difficult times. I would highly recommend due to Traceyβs service and knowledge, your definitely in good hands, thanks for everything Tracey
S Β· 2 July 2021 Β· JLL Canary Wharf
Agent replied Β· 2 July 2026
Thank you so much!
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5/5
GoogleI cannot speak highly enough about the unbelievable customer service given to me by Tracy at the Coulby Newham branch.
As anyone knows conveyancing is stressful!!
Being within the chain I was constantly on the phone to Tracy sometimes several times a day and she has sometimes rang me after close of business to return my calls. I would call this going above and beyond and she worked tirelessly to obtain the desired results of exchanging today. Her professionalism and dedication and always giving me the correct and accurate update I was very grateful for. I said to her a number of times her calming manner and positivity helped me keep calm.
Every member of staff whom I spoke to I found helpful.
Thank you all but especially Tracy ππ
Ade Β· 2 July 2021 Β· JLL Canary Wharf
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5/5
GoogleFrom booking viewings to placing an offer on a property both Tracy and Victoria have been efficient, professional, friendly, and knowledgeable. Tracy was a huge help in providing detailed information on the local area, schools and amenities. All of the questions we had were answered promptly and honestly. Victoria has been wonderful at keeping us informed during the purchase process. She provided us with a checklist on what to expect from start to finish which was a nice detail and has proven to be very helpful.
Thank you.
Amy Β· 2 July 2021 Β· JLL Canary Wharf
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5/5
GoogleHighly recommend. Tracy Bennett has dealt with the marketing of my house and helping to agree a sale in only a few weeks of having my house on the market. She provides a professional yet personalised friendly service. Communication is great and she is always on hand to answer any queries. They know the local area and their ability to secure a quick sale is second to none.
Lisa Β· 2 July 2021 Β· JLL Canary Wharf
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5/5
GoogleA great experience so far with getting my house put on the Market, its been made really easy by the professionalism of the people at the Coulby office, Tracy and Anna have been very easy to deal with and Iβve had a lot of interest in the few weeks its been on the market, I now have an offer for the full asking price, what more could you ask! Thanks everyone at MP.
Ian Β· 2 July 2021 Β· JLL Canary Wharf
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5/5
GoogleJust wanted say a big thank you to Tracey at the Coulby Newham Office.
She has been a great help to me with plenty of support and advice along the way.
Thanks Trace really appreciate all you have done for me.
Take care π
Karen Β· 2 July 2021 Β· JLL Canary Wharf
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5/5
GoogleRating only, no written review.
Dafydd Β· 1 July 2021 Β· JLL City of London
Agent replied Β· 1 July 2026
Diolch / Thank you Mr Williams for your 5 star rating. Appreciated. Regards
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5/5
Googlein process of my rental
J Β· 1 July 2021 Β· JLL City of London
Agent replied Β· 1 July 2026
thank you
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5/5
GoogleGreat pub with great ale and food
Jason Β· 1 July 2021 Β· JLL City of London
Agent replied Β· 1 July 2026
Thanks - not us though.....
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5/5
GoogleRating only, no written review.
Manon Β· 1 July 2021 Β· JLL City of London
Agent replied Β· 1 July 2026
Thank you / Diolch.
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5/5
GoogleRating only, no written review.
Sam Β· 1 July 2021 Β· JLL City of London
Agent replied Β· 1 July 2026
Diolch / Thank you for your rating.
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5/5
GoogleRating only, no written review.
Sara Β· 1 July 2021 Β· JLL City of London
Agent replied Β· 1 July 2026
Diolch / Thank you for taking time to review us.
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5/5
GoogleAlways quick to provide regular updates & encouragement during the buying process.
Julia Β· 1 July 2021 Β· JLL City of London
Agent replied Β· 1 July 2026
Thank you Julia for your kind review. Appreciate. Regards The Team at Williams & Goodwin
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5/5
GoogleQuick response
Fiona Β· 1 July 2021 Β· JLL City of London
Agent replied Β· 1 July 2026
Thank you for your 5 * review - Diolch.
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5/5
GoogleRating only, no written review.
WAYNE Β· 1 July 2021 Β· JLL City of London
Agent replied Β· 1 July 2026
Thank you for your review on our team at Caernarfon. Appreciated. Regards
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5/5
GoogleGreat initial experience, seamless and quick viewing to offer turnaround for a really nice flat at a decent price. I am really impressed by Siobhan.
Gonzalo Β· 1 July 2021 Β· JLL Nine Elms
Agent replied
Dear Gonzalo,
We'd like to thank you for taking the time to leave this review.
It's wonderful to hear that Siobhan have provided great service, she will be thrilled to see your kind words too!
Thank you,
JLL Nine Elms Team
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5/5
TrustpilotHigh calibre agents
I'm the landlord of a family-owned flat in Chelsea, and have used JDW for our last two tenancies.Initially, it was clear that Ed had a better knowledge of our neighbourhood than the other agents we tried. Given JDW's reputation, their fees were more reasonable than we expected - yet surprisingly the asking price was higher. It was a no-brainer, and more surprisingly, they managed to secure this higher level of rent, rather than it being a pitch just to win the business. When it came time to find new tenants, they again exceeded our expectations by securing (in the pandemic) 12 months advance rent at nearly the same rate.I wouldn't use JDW for management purposes as they seemed slightly inefficient (perhaps as all agents are?) when they organised our EICR. Aside from this, Ed has always had time on the phone to discuss anything from particularities to the state of the market - and his experience shows. Furthermore, his lettings team are very friendly and on the ball.Highly recommended.
Will Β· 28 June 2021 Β· JLL Kew Bridge
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.