JLL estate agents in London, Blackheath, Chelsea and 4 more

★★★★★ 1/5

Google

Unfortunately had to change my review! We rented a flat September 2019-August 2020 in Canterbury. Everything was smooth and Joe from Mann was very helpful getting us a flat, however we were only told by Mann that the flat had a slight mould problem after we had signed and moved in. Little did we know, the flat and all flats above and opposite had SEVERE mould problems. I developed asthma and an eye issue throughout that year and my lungs still aren't the same now. I told Mann about this problem and they said "don't worry you won't be blamed for mould" after I told them I couldn't breathe. No support from them at all when I told them the landlords wouldn't help the mould problem. Very disappointed with Mann. (Flat was in Bingley Court and I've heard most flats on the river side have mould issues now).

Melanie · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

Found a buyer for my house quickly, acheived a good price, better than I had anticipated. Felicity, Beth and Abbie very helpful and friendly. I would not hesitate to recommend them to others.

John · 5 June 2022 · JLL Nine Elms

★★★★★ 4/5

Google

I dealt virtually solely vwith Felicity Baker during my purchase who was brilliant . Without her the transaction would have taken much longer ,in fact I probably would have pulled out due to the sellers using countrywide conveyancing who are absolutely terrifible. I would advise anyone thinking of using countrywide or getting involved in a chain involving them to read their review's first . If Mann didn't recommend them I would have given them 5:stars based on my experience dealing with Felicity .My solicitor even sang her praises .

David · 5 June 2022 · JLL Nine Elms

★★★★★ 1/5

Google

Unfortunately, my husband and I had a very bad experience with this agency when we were looking to rent an apartment in Canterbury just recently. We had to deal with it several times, and for some reason the only agent to pick up the phone and reply to our enquiries was Danny, who is responsible for our bad experience with the company. Among his many achievements are as follows: - ignoring our preferences and trying to show some properties we weren't really interested in; - not letting us know that some viewings had been cancelled; Once we called him in the morning to confirm the viewings only to hear that none of the three of them that were supposed to take place on that day would actually take place. It should be noted that we had told him we were staying in London and had to drive to Canterbury for viewings. - moving the viewings to a different day a few hours before that; - making mistakes with the time of viewings; - simply not calling back about a property we were interested in, which resulted in us not even looking at it. I understand that the property market in Canterbury this year is incredibly complicated, and agents have a lot of work to do, but I really don't think that clients should be the ones to suffer. We ended up working with a different estate agency that turned out to be incomparably more professional and respectful towards their clients. I hope we will never have to work with Mann in the future and I would not recommend it to anyone.

Maria · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

Exceptional service and communication given throughout me buying a property. They were always on hand to deal with queries in a polite, professional and friendly manor. Felicity, Beth & Abbie worked relentlessly to try and speed up the process fo me, chasing all parties concerned, giving quick replies and supporting me where ever they could. A pleasure to deal with and would definitely highly recommend.

Jay · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

When we first started looking for a place in Canterbury, as students, we found it a struggle. However, with the help of Dan from the agency we were able to secure a nice flat that suited our needs within a week. His help has been above and beyond throughout this process, I couldn't recommend more.

Conor · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

I recently moved to Canterbury with very short notice and thus had not been able to find a place to rent before moving. I went into the Mann Canterbury branch on Saturday after being turned away from 4 other estate agencies and was greeted kindly by Danny. He went above and beyond to personally show me properties in my price range that very day and to fast track my application process. I highly recommend this company.

Thomas · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

I give Mann a 5 star all bcz of Mr Danny. He is so professional, very helpful, understanding and most importantly friendly. I was in urgent need to find a 1bedroom flat and he was able to manage everything in a very short period. I highly recommend this agency. Keep up the good work.

Chahira · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

This is the second time that we have used Mann in Canterbury to sell our houses. They are extremely professional and responsive. They followed up with solicitors and our buyers pushing the sale along as quickly as possible. We have no hesitation in recommending them.

Darrel · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

I would like to thank Mann Sales and Lettings Agents Canterbury for helping me find a suitable apartment to rent whilst studying for my last year of University. I would like to thank Danny especially for going above and beyond to ensure all my needs for the property were fulfilled. Furthermore, Danny is polite, friendly and goes the extra mile for his clients. He's very reliable and ensures that you are satisfied.

Tamera · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

Mann Sales and Letting in Canterbury provided an exceptional service compared with other letting agents. Danny was more than happy to help from the start till I got settled in. He is very friendly, kind and treats everyone with respect. Lauren and Paul were also very supportive to find my family and I a wondeful house. Many thanks to this lovely team.

Oluwatimilehin · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

We recently purchased our new home through Mann. We were incredibly impressed with the service, professionalism, responsiveness and ownership of the transaction provided by Felicity and also her colleagues if she was unavailable for any reason. Could not fault them. Went above and beyond what you would expect from them and my only regret is that we didn't use them to sell our house as this process was already underway elsewhere.

Hayley · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

Very pleased with the efficient and professional service we have just had in letting out our property in Canterbury, after being left without students for the first time. The Mann and Co team came up with plan which meant that within a few weeks we not only now have tenants but a guaranteed monthly income. Thank you Lauren, Paul and Danny - five-star service with a smile.

Crispin · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

I want to thank Mann Sales and Lettings Agents Canterbury, and especially Lauren, for helping me rent my first apartment. It has been a pleasant experience, from doing a face to face viewing, to learning more about the apartment, passing all the requirements and moving in. Everyone at the agency is friendly, communicative and always ready to answer any questions that you may have. Throughout the process, my emails were very quickly responded to and the communication with Lauren and the whole agency was perfect. I recommend Mann Sales and Letting Agents Canterbury from the bottom of my heart!

Mara · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

I have been working with Mann for last 2 months to sort out renting a flat on quite short notice and I have been very impressed with my experience. The agent that has been working with and helping me is Danny, who has been nothing but a pleasure to work with, this is my first time renting and on every step he has been quick, precise and informative about the process, which has helped the whole experience be much less daunting and anxiety ridden. I am excited to start renting soon and from my experience can only recommend this company.

Luke · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

Our recent search for a suitable property for myself and my partner was proving a difficult task. We had already been badly let down by another estate agent. We came to Mann estate agents where we were helped by Danny and Paul. We were living in a hotel, having to eat takeaways as we had no kitchen to cook, so time was of the essence. We only had 6 days left in our hotel. Paul and Danny arranged us a viewing on a property that was suitable for our needs and worked really had to ensure all the paperwork was completed before our 6 days were up in the hotel accommodation. This company was nothing but professional and worked so hard to ensure we received our keys for the property within the 6 day time frame. I cannot praise them enough and would recommend this company to everyone. Many thanks for all of your help and hard work. We are extremely happy where we are living and you have a great, professional team. Thank you again. It’s very much appreciated for what you did for us. Kash & Laura

Kash · 5 June 2022 · JLL Nine Elms

★★★★★ 5/5

Google

I would highly recommend JLL in Chelsea for their professionalism. I’ve completed the property touring and contract both online before I come to London, which really make things easier. Now I’ve moved into my property for two weeks and everything is good so far👍Thank you Andrew and the team😊 …

XIAOJING · 2 June 2022 · JLL Finsbury Park

★★★★★ 5/5

Google

We worked with Amelia to find a new flat and it was a 10/10 experience. She was responsive and helpful throughout the entire experience. So lovely to work with and we would highly recommend.

Devon · 1 June 2022 · JLL City of London

★★★★★ 5/5

Google

Super happy with JLL and especially the agent who assisted me, Hanan. I'd been searching for a new place on and off for four months and once I got in touch with Hanan, she helped me identify properties that truly met my needs and helped me make the right offer. She called me about the apartment I ended up securing before it went onto the market and helped me make the offer that we knew would be accepted. She was always readily available and very kind. Secured my dream apartment thanks to her, Alessandra and her colleagues - highly recommend JLL!

Geneviève · 1 June 2022 · JLL Finsbury Park

★★★★★ 5/5

Google

A big thank you to Ayesha Ahmed for helping us find the rental property that we were dreaming of. Ayesha was so responsive and helpful from the very start of the search up until the signing of the contract and the handover with the property manager. She made, what could have been a stressful period into a very smooth and straightforward procedure, without any added complications or ambiguities. Once signed we were allocated to a property manager, Olga Nimets who has been fantastic at helping us set up and is constantly available for whatever query or question we might have. I've really enjoyed my experience with JLL so far and want to congratulate the fantastic team 👏

Nadine · 1 June 2022 · JLL Canary Wharf

★★★★★ 5/5

Google

Gemma was really helpful when it came to the updating our contract for our new housemate. She was very responsive and a great help along the way. Whilst I’ve had a great interaction with Gemma on the tenancy agreement side, the property management side of JLL needs massive improvements when it comes to response times and efficiency in managing house improvements/repairing.

Evie · 1 June 2022 · JLL Canary Wharf

★★★★★ 5/5

Google

The overall renting experience was outstanding. Most importantly, Izzie and Joanna made the whole process stress free when we were looking for an apartment in Central London. I would highly recommend engaging JLL (maybe ask for Izzie and/or Joanna) for your next home search...

Priyank · 29 May 2022 · JLL Nine Elms

★★★★★ 5/5

Google

Great service with helping us securing the tenancy! Friendly and responsive staff

Timur · 29 May 2022 · JLL Nine Elms

★★★★★ 5/5

Google

Gemma was really helpful when it came to the updating our contract for our new housemate. She was very responsive and a great help along the way. …

Evie · 29 May 2022 · JLL Canary Wharf