Trusted Agent profile · Bristol and Somerset

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CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,261 reviews across 18 offices and 5 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,440

Reviews on Google

All 18 offices

Facebook logo

4.1 / 5

66

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

Trustpilot logo

385

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers23 reviews

4.9 / 5 I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...R, 10 September 2023Read all 23 from sellers

Buyers14 reviews

5.0 / 5 My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...J, 14 November 2022Read all 14 from buyers

Landlords9 reviews

4.9 / 5 We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Bartholomew, 16 November 2022Read all 9 from landlords

Tenants2 reviews

4.8 / 5 It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Jackie, 20 July 2022Read all 2 from tenants

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

I had an absolutely fantastic experience buying my first home with CJ Hole, thanks to the incredible help of Lorraine. She was knowledgeable, patient, and supportive throughout the entire process, making a stressful experience feel smooth and straightforward. Her attention to detail and dedication truly made all the difference. I couldn’t recommend her and CJ Hole more highly!

Callum · 5 February 2025 · CJ Hole Henleaze

Agent replied · 11 February 2025

Hi Callum, we're so pleased that we've been involved in your first experience of buying a home! We're also glad to hear that you will recommend us to others looking to get the same service and experience - thank you. Enjoy your new home! CJ Hole Team

5/5

Google

CJ Hole did more than just bring Buyers who asked to view our property - they also did 'matchmaking' by suggesting to selected potentially suitable Buyers that they visit our property! CJ Hole's Sales Negotiators accompanied the visits very well and were very pleasant to to business with! One potential Buyer caused an unprecedented delay and had to be dropped but CJ Hole's Sales Negotiators promptly found another buyer! Then, the day before Exchange of Contracts, our Solicitor was closed down by the Solicitors Regulation Authority and we had to find a replacement! Such unexpected and unusual problems could have stalled our sale but CJ Hole's Sales Progressors, particularly the Henleaze Offfice's Senior Sales Progressor, were most diligent and successful in their efforts to keep everything on track, to keep everyone happy and to minimise delay! We have now Exchanged Contracts and it is clear that we would not have Exchanged so soon without the efforts of CJ Hole's Sale Progressors!

Roden · 5 February 2025 · CJ Hole Henleaze

Agent replied · 30 January 2025

Roden, you've summed up our service pretty well! This is a fantastic review, thank you for leaving it. We hope you have many happy years in your new home. CJ Hole Team

5/5

Google

We had C J Hole as our Letting Agents for 8 years, and they did a brilliant job, so when we came to sell, we put the flat with them. They have an extremely professional, although friendly approach, and their communication at every step of the way was excellent. Their Sales Progressor is brilliant, as it takes the heat out of having to negotiate with a Buyer, having someone as an intermediary. This approach takes a lot of stress out of the process, and I would highly recommend C J Hole to anyone.

Moira · 5 February 2025 · CJ Hole Henleaze

Agent replied · 18 January 2025

Hi Moira, this is a fantastic review - thank you for taking the time to leave it. It's important to us to take out as much of the stress as possible and we're glad you've experienced this. We're pleased to know you will recommend us to others too. Many thanks, CJ Hole Team

4/5

Google

My experience with cj hole team for buying a house especially fiona and team was wonderful. They were very cooperative during each step.

Rini · 5 February 2025 · CJ Hole Henleaze

Agent replied · 16 January 2025

Thank you for your review, Rini. Enjoy your new home. CJ Hole Team

5/5

Google

Rating only, no written review.

Ethen · 5 February 2025 · CJ Hole Hucclecote

Agent replied · 13 March 2025

Thank you for taking the time to leave a five star review.

5/5

Google

I highly recommend CJ hole for their amazing job..Carys and Vaneesa were answering all our concerns. Thanku so much for being so helpful 💓 …

Reni · 5 February 2025 · CJ Hole Westbury On Trym

Agent replied · 2 February 2025

Thank you for the Five Stars Reni! Carys, Vanessa and the Team really appreciate the feedback!

5/5

Google

We've been pleased with the support from CJ Hole, from Dan's fantastic photos to the ongoing support from Lorraine to keep us updated throughout our sale. We have always found the Westbury-on-Trym staff to be polite, approachable, knowledgeable and proactive, directing us to the right person quickly. Since Lorraine took over as our sales progressor, we've been really pleased. She has chased us and our buyer just the right amount to keep things moving and we completed yesterday selling our beautiful home to a lovely family which is all we could cope for.

Jen · 5 February 2025 · CJ Hole Westbury On Trym

Agent replied · 11 February 2025

Hi Jen, we thank you so much for leaving this fantastic review. It pretty much sums up who we are and what we do - we appreciate it! Enjoy your new home. CJ Hole Team

5/5

Google

We bought a house which completed in September for which CJ hole were the estate agents. They were excellent especially our Sales Progressor Victoria. She was incredibly helpful in the very initial part of the process but I think the best thing was her continuous liaising between both sets of solicitors, ourselves and the seller. The sale completed in just 7 weeks which was fantastic for us. Of course this was in part to the solicitors and our very thorough and helpful seller but I do think a big portion was from Victoria nudging both sides on. When we went to the office to collect the keys the agents were lovely, gave us lots of moving in information and even Prosecco!

Abigail · 5 February 2025 · CJ Hole Clifton

5/5

Google

Justin and annabel have been fantastic through out both sale and purchase of my new home. Highly recommend.

Darell · 5 February 2025 · CJ Hole Redfield

5/5

Google

I have been working with CJ Hole for many years as they manage and let my properties. The whole team are knowledgeable and helpful and speacial thanks to Jess for helping with the latest tenancy renewal.

Sheridan · 5 February 2025 · CJ Hole Weston Super Mare

Agent replied · 28 January 2025

Thank you for the Five Star Review Sheridan, Jess and the Team really appreciate your feedback.

5/5

Google

Having viewed properties with Issac, I would fully recommend him. He was very well informed and helpful.

Jesse · 5 February 2025 · CJ Hole Weston Super Mare

Agent replied · 14 April 2026

Hi Jesse, thank you for your kind review. We’re delighted to hear that Isaac was helpful and well-informed during your property viewings. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.

5/5

Google

CJ Hole helped me and my girlfriend find a new home in Hutton which is perfect for us and they helped with all the details and made the difficult process of home buying a breeze!

Carl · 5 February 2025 · CJ Hole Weston Super Mare

Agent replied · 14 April 2026

Hi Carl, thank you for your wonderful review. We’re thrilled to hear that we could help you and your girlfriend find your perfect home in Hutton and make the home-buying process easier. Your kind words mean a lot to the team, and we really appreciate you sharing your experience.

5/5

Google

Daniel was most hopeful, really easy to speak to, knowledgeable, and helpful. Couldn't have wanted for a better estate agent to do the viewing with. Thank you!

Lawrence · 5 February 2025 · CJ Hole Bishopsworth

5/5

Google

Met with Dan over the last weekend, and he came across honest, driven, and very service-oriented. The two properties he represented were very well-selected, closely matching the requirements we were looking for. I am looking forward to seeing if one of them will be our forever home. Thank you, Dan!

Anne · 5 February 2025 · CJ Hole Bishopsworth

4/5

Google

We had viewings yesterday with Daniel Bingham. Thank you for your valuable time Daniel.

Sammy · 5 February 2025 · CJ Hole Bishopsworth

5/5

Google

Dan, at CJ Hole Bishopsworth, is such a refreshing change to the classic polyester suit and loud tie estate agents! He's patient, well informed, thoughtful and entirely human and pleasant with zero unnecessary sales waffle! Thanks Dan!

Richard · 5 February 2025 · CJ Hole Bishopsworth

5/5

Trustpilot

Informative and friendly

Max gave us a tour of the flat and was very friendly and informative. He answered all our questions.

Josh · 4 February 2025 · CJ Hole Southville

5/5

Google

Callum Showed us round the flat was very welcoming and informative and an all round great guy :)

Lucy · 4 February 2025 · CJ Hole Southville

5/5

Google

Max was super helpful in our viewing today, he was very friendly and answered all our questions! Jamie also made the whole process so easy with moving into our new flat!!!

Tash · 3 February 2025 · CJ Hole Southville

5/5

Google

We found CJ Hole Downend to be extremely professional, polite and helpful. We had a small property to sell after the passing of a relative. Nevertheless, the level of service we received was second to none. Rowena, Lucy, David and Lois were always a step ahead and did all they could to help with queries and advice on how to help move things forward. Really helpful. We would definitely recommend! Karen, Gary and family

Karen · 3 February 2025 · CJ Hole Downend

Agent replied · 1 February 2025

Hi Karen, thank you for the review and for your kind words. It was a pleasure assisting you with your sale! - The team at CJ Hole

5/5

Google

Just had a chat with Louis about some very specific/complicated requirements and was impressed by the depth of knowledge and how he was able to break it down in layman's terms for me. Thanks again!

Raza · 3 February 2025 · CJ Hole Downend

Agent replied · 27 January 2025

Hi Raza, Thank you for the kind review, we are glad that Louis was able to assist you with your requirements. The team at CJ Hole

5/5

Google

Thanks for all your help, Lucy and Rowena were great

Alex · 3 February 2025 · CJ Hole Downend

Agent replied · 23 January 2025

Many thanks for your positive review and congratulations on completing on your sale. Team at Cj Hole Downend.

5/5

Google

Made selling my home a pleasure, took out all the stress & worry out while keeping whats best for both the buyer and I a priority, I hope to use again soon

Damien · 3 February 2025 · CJ Hole Downend

Agent replied · 6 February 2025

Hi Damien, thank you for your 5 star review & congratulations on your sale. We would be more than happy to assist you in the future!

5/5

Google

We had a constructive morning viewing three properties with Matt. He was very friendly and helpful, giving us plenty of time to look around and discuss the options. We loved the first property we viewed but sadly we realised we couldn’t … More

Niki · 3 February 2025 · CJ Hole Brislington

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.

British Property Awards winners in one year, the group and its branches: 2018.

British Property Awards by year, 2018

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.

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