Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBart showed us a house today in South Bristol and it was honestly one of the best viewings we've had. He knew the house and gave little bits of helpful information like the friendly neighbours and which furniture was staying. We felt we could have an open and honest conversation with him which helped us make the decision to put forward an offer.
5/5
TrustpilotInformative and helpful service
Was shown around 3 lovely properties by Louis in the Bishopsworth area today. We were fully informed and Louis answered all of our questions with ease. Very impressed with the service and helpful advice we received, thanks!
5/5
GoogleWe have recently completed on our first house. Lilli-Beth made the process stress free and enjoyable. She was very helpful and efficient. I really could not recommend enough.
5/5
GoogleWilliam was an excellent property manager throughout our leasing process. He was patient, clear in his explanations, and always took the time to check in and keep us updated. When we experienced delays receiving our "Right to Rent," he was incredibly understanding and accommodating, ensuring we never felt rushed or pressured. His professionalism, great communication, and willingness to help made the entire process much smoother. We truly appreciate his support and would highly recommend him to anyone looking for a knowledgeable and reliable property manager.
5/5
GoogleVery helpful and welcoming team when looking for a house to rent, Jess C showed us a couple of properties and was friendly and helpful when dealing with our enquiries.
Jess really appreciates your feedback Evangelene, thank you for taking the time to rate our service.
4/5
GoogleCameron was waiting for us at the property we went to view today. He was very polite, answered our questions and was very prompt at following up with us. Thank you.
5/5
GoogleRating only, no written review.
Hi Chiu, we appreciate 5 stars, thank you! Enjoy your new home. CJ Hole Team
5/5
GoogleA huge thanks to Victoria and the CJ Hole for a successful purchase and move in to our new home. Victoria especially was very supportive throughout the process, always doing her best to keep me up to date when there were lots of moving parts. I highly recommend them when purchasing/selling a property.
5/5
GoogleWe have used C J Hole for both lettings and sales. Excellent, personal, responsive service from both - particular shout out to Rafal in lettings and Victoria in sales.
5/5
GoogleWe had a brilliant experience with CJ Hole - especially Rob Watson who was fantastic! He went above and beyond, answering all our extra questions, and also helping us to navigate our move! Would definitely recommend Rob and Lorraine at CJ Hole to others moving!
Hope, thanks for this. Rob especially appreciates the mention! Enjoy your new home. CJ Hole Team
5/5
TrustpilotLouis was really professional and…
Louis was really professional and helpful. A good and efficient viewing.
5/5
GoogleVery responsive, friendly and helpful in getting my property sold.
5/5
GoogleDaniel has been helping us find a property and has been really helpful in the process so far!
5/5
GoogleI have been using their services for a long time. They always keep me well-informed and are always professional and kind. Carys in particular recently helped with paperwork and contracts and her service was excellent.
Reading feedback like this encourages the Team to continue to offer a great service, thank you for the Five Stars Yiannis. Carys really appreciates it.
5/5
GoogleMy experience of buying a flat via C J Hole has been entirely positive. They arranged for me to view several flats in the Henleaze area during my research. All the staff who showed me round properties - Charlotte, Daniel, Tom, Nathan, Rob and others - were polite and patient. When my offer on a flat had been accepted, Lorraine, the Sales Progressor, kept me up to date with progress. She was also very helpful and sympathetic when any issues requiring sensitive handling arose. Other staff who answered the phone when I needed updating were also helpful. I highly recommend C J Hole, Henleaze.
Sara, we appreciate this, thank you so much for taking the time to do it. Such great feedback! The team are happy that you've found through us and are glad to hear you're settling in well. CJ Hole Team
5/5
GoogleHad an excellent viewing with Max. He was extremely professional and friendly and answered all the questions we had about the property. A great experience and very happy.
5/5
GoogleGreat communication and very professional throughout the process
5/5
GoogleI've had the pleasure of both Ben Fry & Victoria Grantham supporting me throughout the process of buying my flat. A great experience viewing the property and getting to the point of my offer accepted with the help of Ben. Appreciated his time, great comms and support in organising multiple viewings. Both Ben & Victoria made sure I had quick answers to any questions on the property and the buying process. Thanks again for all your help Ben and Victoria!
4/5
GoogleRating only, no written review.
Thank you for the Four Stars John and for taking the time to rate our service, we really appreciate you taking the time to leave a review.
5/5
GoogleExceptional service start to finish when buying a house through CJ Hole. Special mention to George Mawer who was very helpful throughout the process.
Hi Richard, "exceptional service", we'll take that! Thank you for leaving such a great review for us. CJ Hole Team
5/5
GoogleVery pleased with the service provided. Victoria did a great job in managing the sale process through to completion. Prompt and professional throughout.
5/5
GoogleWe achieved a good price, and the whole experience went very smoothly.
5/5
GoogleBig thank you to Ian and Kate for assisting with our purchase, always ensured we were updated throughout the process and we can’t thank you enough for making things stress free.
Hi Porschia, thank you so much for your kind words. We’re delighted to hear that Ian and Kate were able to make your purchase process stress-free and keep you updated every step of the way. Your feedback means a lot to the team, and we … More
4/5
TrustpilotI felt Louis was willing to listen
I felt Louis was willing to listen, did not rush in with lots of hype or make me feel pressured. I had time to ask enough questions, always important.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
