Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI had such a positive experience with this agent for a buying a house. Freya was absolutely amazing! Always available to answer questions, kept me updated at every stage, and genuinely cared about finding the right outcome for me. I couldn’t recommend her highly enough! A five-star service!
5/5
GoogleI received excellent service from this estate agent from the begining to the end of the selling process. In particular phone calls along the way were much appreciated.
Dear Michael, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience throughout the selling process. Our team is dedicated to keeping communication clear and consistent, and we’re glad our phone calls made a positive impact. If you need any assistance in the future, please don't hesitate to pop in and see us. Best Wishes Edward
5/5
GoogleWe recently bought through CJ Hole Henleaze and they were so helpful throughout the conveyancing process keeping us informed and moving things forward. Would 100% recommend Lorraine and team.
Hi Kate, we thank you for saying you will 100% recommend us! We're pleased you've had a good experience - just what we wanted. Enjoy your new home. CJ Hole Team
5/5
GoogleTim, Lorraine and the team did a great job on a recent probate sale that I was engaged in. The team at CJ Hole were very helpful in driving the process and ensuring we did the best for the charities that were the beneficiaries of the estate.
Hi Jon, a great review, thank you. It was sad to hear the news of your friend's passing, a friend to us too. We were grateful to support the Estate. CJ Hole Team
5/5
GoogleFreya gave an excellent viewing
5/5
GoogleLorraine was fab in helping us purchase our first home. Such clear communication and kindness throughout!
Hi Jessica, thanks for leaving the review! We appreciate it. We're very glad to be part of your first buying experience. CJ Hole Team
1/5
GoogleRating only, no written review.
Hello, we are really disappointed to read that you are not satisfied with your experience with Cj Hole, we welcome feedback good or bad. Unfortunately we cannot find details of you on our system, please can you contact us directly so we can look into this - jeni.ponting@cjhole.co.uk we look forward to hearing from you.
5/5
GoogleIt's a great time visiting the letting flat with Carmelo Bartucca from the CJ hole. Very nice explanation and kind response to my questions.
5/5
GoogleWe’ve had the best experience with our estate agent Jess. Nothing has ever been too much trouble, they’ve kept us updated, chased things without us even asking, and genuinely cared about getting everything over the line for us. … More
5/5
GoogleHad a viewing today with Ethan who was excellent. He handled all our questions professionally and was lovely to chat to
5/5
GoogleEathan was very helpful and made us feel we could trust him and so trustvhim to help in our search
5/5
GoogleCJ Hole is an excellent company. They are very reliable, responsable, efficient and fast solving things. I'm delight with them managing my rent and for sure I will contact them when I need help in the future to find a house. MAGDA has been very patient and really helps me with my renewal. I'm feel very grateful with all the people in that office
Thank you so much for the feedback Pepe. Magda will really appreciate the name check too. Great to hear you were pleased with our service, we aim to please. CJ Hole Team
5/5
GoogleLindsay, was really helpful during our viewing and she was able to answer all of our questions. She was able to give us good advice and was very approachable.
5/5
GoogleThomas S. is super helpful and very responsive, love him!
5/5
GoogleReally positive viewing with Tomas today, super friendly and answered all of our questions, thankyou again!
5/5
GoogleMy current tenancy is being managed by CJ Hole Southville and I honestly can’t recommend them enough, Max (property manager) helped us through every step of the application and referencing process seamlessly, meaning that we had nothing to worry or stress about. There’s always someone on hand to answer any queries and questions, plus all the staff are very friendly and easy to talk to. Again, I can’t recommend them enough, especially Max.
5/5
GoogleThe service was professional and excellent; we are very satisfied.
Prissy, thank you. We appreciate the comments and we're glad you've had good service from us. CJ Hole Team
5/5
GoogleI would like to say a big thank you to Donna Robert’s for giving my husband and I valuation on our house today. Donna was very professional and well as being so very helpful and understanding of our needs. We are in our 70s and 80s and this is all new to us. I hope if and when the time comes we have Donna to deal with the sale. Many thanks Virginia Fox,
5/5
GoogleGreat service
Thank you for taking the time to leave us a review! We really appreciate the feedback!
5/5
GoogleThomas was great, really helpful and friendly
5/5
GoogleDonna visited me today to value my property. She was knowledgeable, friendly and helpful, answering any questions I had. She brought other examples of property valuations and what they sold for, which gave us a really helpful picture to work from. It is clear that the team at CJ Hole are well versed in the properties in the area. I would definitely feel confident selling my house through them.
5/5
GoogleI have been dealing with Jodie and Ryan at CJ Hole, both are great to deal with, very responsive and providing regular updates to me throughout my purchase. Highly recommended and I would use again!
5/5
GoogleC J Hole Westbury on Trym arranged the sale of my house, thanks for the support from Rob, Tom and especially Lorraine who kept thing moving along very smoothly. I would recommend highly.
Hi Bob, we're pleased to hear you will highly recommend us! Thank you for leaving this great rewiew. CJ Hole Team
5/5
GoogleI had an excellent experience with Ethan from CJ Hole during a recent house viewing. Ethan was exceptionally friendly, professional, and knowledgeable. He provided clear, concise information and answered all my questions with confidence. The entire viewing was smooth and enjoyable thanks to his approach, which made me feel both comfortable and well-informed. I would highly recommend CJ Hole based on this experience and would be happy to use their services again in the future!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
