Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,261 reviews across 18 offices and 5 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,261 reviews on five platforms, rated 4.7 out of 5 overall.
6,440
Reviews on Google
All 18 offices
66
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe have been dealing with CJ Hole since August 2017, when we sold our house in Victoria Park before moving abroad. We have five rentals in Bristol and we use CJ Hole’s tenant-finding service. We have always found CJ Hole staff to be … More
5/5
GoogleThe sales process was, from start to finish, excellent. The process took a long time due to issues with the purchasers' sale...but CJH were consistent throughout. Thanks in particular to Julie Davies who was a brilliant Sales Progressor - clear, effective and timely communication. thank you!
Hi Samir, Thank you for the kind words and fantastic review, it's much appreciated and we wish you all the best for your future move. The team at CJ Hole Downend.
1/5
TrustpilotVery disappointing agent,failed to…
Very disappointing agent,failed to disclose important facts when asked relating to a property's condition on Rectory Rd Burnham on sea ,we wasted a lot of time and money with this agent actually sharing the very damming survey report in full with them . They are now fully aware of the structural faults but are still marketing this property at £750,000 ! Beware of this agents disingenuous practises !.
1/5
TrustpilotAnother non responsive wait two attempts now
I have emailed them twice now over the last few weeks to transfer the full management of an apartment to another management company. They still haven’t even bothered to acknowledge either email
5/5
GoogleCarmelo is a very chill guy. showed me around this very beautiful flat that im planning to get
5/5
GoogleI had very good service from Minnie Challoner and Jess. They kept me updated with emails and phone calls and answered any queries that I raised.
5/5
GoogleEthan showed me 4 properties in one afternoon and was very helpful, friendly and knowledgeable. Ethan also followed up with further info later that day and was happy to facilitate second viewings. Positive experience all round.
5/5
GoogleReally happy with the service we received from CJ Hole . Emma was happy to help with our questions and very patient . I would definitely recommend Emma for any queries.
It’s wonderful to see another shout-out for Emma! We’re so glad her patient approach made a difference for you. Thank you for the recommendation!
5/5
GoogleEmma took time to properly explain the Bristol rental market and gave me honest, useful advice. As someone new to the city, that really meant a lot. Thank you!
Thank you for the 5-star review! Emma is a fantastic member of our team, and she’ll be so happy to hear her advice was helpful. We wish you all the best with your search!
5/5
GoogleWhat a fantastic team! Our house was correctly priced and we were quickly matched with a suitable buyer, allowing us to sell in just a few months. Thank you!
Hi Rob, yes! We did the job for you in such a short space of time - thank you for choosing CJ Hole. From the 'fantastic' CJ Hole Team
5/5
GoogleMy experience with CJ Hole has been amazing so far. Jenny has been so helpful which made the whole process so smooth and straightforward.
We are glad you are happy with the service you have received Adina.
5/5
GoogleWe would definitely recommend CJ Hole Kingswood for their outstanding service and professionalism. Throughout the entire process, they were consistently attentive, reliable, and proactive. They demonstrated excellent knowledge of the local market, offered clear and honest advice, and kept us informed at every stage. What stood out most was their friendly approach and genuine commitment to achieving the best possible outcome. We would not hesitate to use their services again and highly recommend them to anyone looking to buy or sell a property.
5/5
GoogleWe had a great experience working with the team when selling a house. They were friendly, super committed, and always just a call or message away whenever we needed anything. They kept everything running smoothly between everyone involved and made the whole process feel very smooth. Really appreciated all their help from start to finish. Thanks so much for everything!
Thank you for such a lovely review.
5/5
GoogleCarmelo was extremely helpful and answered all my questions during the viewing. He was very responsive, easy to deal with, and made the whole process smooth and stress-free. He was also very knowledgeable about the area and provided valuable insights into the market. Highly recommend him for anyone looking for a reliable and professional experience.
5/5
GoogleAll thanks to Ethan, highly recommended. Had to make an unexpected move from one rental to another and it was a positive experience despite the short timescale. Excellent prompt communication and advice throughout, very friendly and helpful during what could have been a stressful time.
Thank you for taking the time to leave us a review! We really appreciate the feedback! If we can be of any assistance please do not hesitate to get in contact.
5/5
GoogleThe sale of our house went through a doddle. Many thanks to Edward and his team who were always ready and able to guide us every step of the way. We found the whole team a pleasure to work with and would highly recommend them. Thank you all.
Dear Celine, Thank you for your wonderful review! We’re delighted to hear that your house sale was a smooth process and that the team and I were able to assist you every step of the way. Your recommendation means a lot to us, and we appreciate the kind words. If you ever need our services again, we’d be more than happy to help! Best wishes Edward
5/5
GoogleCarmello made the whole process straightforward and calm. He communicated clearly, kept everything organised, and was consistently supportive throughout. It made a genuine difference. Thank you for your help and for the quick move!
5/5
GoogleThe CJ Hole Bradley Stoke team helped with the sale of my property recently, and I cannot fault them! Their communication was fantastic, and they went above and beyond to help in anyway they could. I would highly recommend them to anyone!
Hi Alice, Thank you so much for your kind review! We are delighted to hear that you had such a positive experience with our Bradley Stoke team. We really appreciate your recommendation and wish you all the very best in your next chapter!
5/5
GoogleHad a great experience with CJ Hole lettings and Carmello. He was very informative regarding the property, every answer was to the point and overall such a pleasant interaction. Would definitely choose them again !
5/5
GoogleHad a good viewing with Ethan yesterday. Was very helpful and answered all my questions. Cheers!
5/5
GoogleJustin and Ryan are the dream team
Thank you for the feedback Andrew. Justin and Ryan are pleased to have such glowing feedback.
5/5
GoogleWhat a team so friendly and professional had an emotional ride selling my mums house after her passing but Adam, Rob and Ian and their team did a fantastic job, would highly recommend C J Hole thank you guys very much. 10 out of 10. Claire
Hi Claire, thank you for your incredibly kind words. Selling a family home after a loss is never easy, and we are so pleased to hear that Adam and his team could provide not just a professional service, but the personal support you needed to navigate the sale of your mum's home. We wish you nothing but the best.
5/5
GoogleCJ Hole have been brilliant from start to finish. Lorraine and the rest of the team supported me through what was quite a stressful experience, both selling my old property and buying my new one. Lorraine in particular worked very hard on my behalf to ensure the house move took place. Thank you so much.
Hi Alison, it's been a pleasure to help with your sale and purchase! Thank you for choosing us. Enjoy your new home. CJ Hole Team
5/5
GoogleOur experience with CJ Hole as first time renters was made very easy thanks to the professionalism and approachability of their rep, Carmelo. Highly recommend
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
CJ Hole and its branches won awards at The British Property Awards in one year, most recently 2018.
British Property Awards winners in one year, the group and its branches: 2018.
British Property Awards by year, 2018Source: The British Property Awards winners lists, as published, linked by year.
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Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 900.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards, Kingswood won Platinum, Clifton won Gold and five more branches won awards. At The British Property Awards 2018 its branches won 1 Gold award.
