CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

★★★★★ 5/5

Trustpilot

We were very happy with the excellent…

We were very happy with the excellent service we received from James and the team at C J Hole. The staff were always friendly, efficient and professional and we would certainly recommend them.

Sally · 4 January 2019 · CJ Hole Worcester

★★★★★ 5/5

allAgents

"Highly recommended for the..."

We had an overall excellent experience with CJ Hole Clifton for the sale of our flat and would like to commend the team for their outstanding service. Howard Davis is most professional, helpful, and responsive, does an excellent job of the valuation and of rendering advice throughout, is very personable, always leaving a good impression, and, most of all, successfully manages a high quality team with a strong work ethic. Howard went out of his way to ensure that we were accommodated and satisfied following a minor glitch with scheduling the photographer, which we appreciated. Rachel Smith shines in her ability to sell sell sell. She is pragmatic, task focused, and highly organised, seizing the initiative and following up with all parties without fail. This is immensely helpful in the often fraught buying/selling process in England, which is so full of uncertainties. Rachel's actions show that she is on top of her game and provide assurance through the housing quagmire. We were especially happy with the prompt feedback from the agents (Rachel and Vince) following viewings and found being kept in the loop and getting a glimpse into what the viewers might have been thinking incredibly helpful both for reflecting on our prospective buyers/the market, and for calming our nerves as they worked to help us secure a sale. In short, our experience with CJ Hole Clifton exceeded our expectations. You would be in excellent hands if you chose them as your estate agent.

Tia · 3 January 2019 · CJ Hole Clifton

★★★★★ 5/5

Trustpilot

Fantastic service from start to finish

Fantastic service from start to finish. The team liaised with all parties and kept me informed throughout. They took away all the possible stress of selling my property and I would wholeheartedly recommend them.

Carolyn · 31 December 2018 · CJ Hole Worcester

★★★★★ 5/5

allAgents

"Excellent Service and very..."

From start to finish the team at CJ Hole made the whole process of selling our property pain free and smooth. After an initial consultation with Peter Grieve who put us completely at ease we were looked after by Sam Siviter. I can't speak highly enough of Sam. We were having to manage the sale from 250 miles away so communication needed to be good... and it was! The property had tenants in it and they needed sensitive handling, Sam was very adept at this. Unfortunately the solicitors (of both parties involved in the transaction) weren't so on the ball and Sam again was supportive and assertive in getting them back on task in meeting deadlines. I would definitely recommend this company and hold them in high regard for the professionalism, diligence and really good communication. Also they managed to get pretty much the asking price!

Kevin · 27 December 2018 · CJ Hole Weston Super Mare

★★★★★ 5/5

allAgents

Excellent Service and very

From start to finish the team at CJ Hole made the whole process of selling our property pain free and smooth. After an initial consultation with Peter Grieve who put us completely at ease we were looked after by Sam Siviter. I can't speak highly enough of Sam. We were having to manage the sale from 250 miles away so communication needed to be good... and it was! The property had tenants in it and they needed sensitive handling, Sam was very adept at this. Unfortunately the solicitors (of both parties involved in the transaction) weren't so on the ball and Sam again was supportive and assertive in getting them back on task in meeting deadlines. I would definitely recommend this company and hold them in high regard for the professionalism, diligence and really good communication. Also they managed to get pretty much the asking price!

Review · 27 December 2018 · CJ Hole Weston Super Mare

★★★★★ 5/5

allAgents

Excellent Service and very

From start to finish the team at CJ Hole made the whole process of selling our property pain free and smooth. After an initial consultation with Peter Grieve who put us completely at ease we were looked after by Sam Siviter. I can't speak highly enough of Sam. We were having to manage the sale from 250 miles away so communication needed to be good... and it was! The property had tenants in it and they needed sensitive handling, Sam was very adept at this. Unfortunately the solicitors (of both parties involved in the transaction) weren't so on the ball and Sam again was supportive and assertive in getting them back on task in meeting deadlines. I would definitely recommend this company and hold them in high regard for the professionalism, diligence and really good communication. Also they managed to get pretty much the asking price!

Kevin · 27 December 2018 · CJ Hole Weston Super Mare

★★★★★ 5/5

Trustpilot

What an experience!!

It’s been a fantastic experience from start to finish, as a team all have endeavoured to support every step of the way and within less than 3 weeks we have sold and purchased and exchanged!!!!! (😬😬) Shout outs especially to James and Simon 😊

Mr · 21 December 2018 · CJ Hole Worcester

★★★★★ 5/5

Trustpilot

A superb service by all the team from…

A superb service by all the team from the start through to completion. A special thank you to James and Simon who have been outstanding as they kept us informed every step of the way. Many Thanks

Amy · 19 December 2018 · CJ Hole Worcester

★★★★★ 5/5

Trustpilot

A truely superb team !

A wonderful, enthusiastic , friendly and professional team, who are more than a step ahead of the rest.Always available to talk and offer guidence and share their vast knowledge.We were really impressed, and feel confident in entrusting them with the sale of our house, and have no hesitation in recomending them.Thanks a million everyone!

MR · 12 December 2018 · CJ Hole Worcester

★★★★★ 5/5

Trustpilot

A truely superb team !

A wonderful, enthusiastic , friendly and professional team, who are more than a step ahead of the rest.Always available to talk and offer guidence and share their vast knowledge.We were really impressed, and feel confident in entrusting them with the sale of our house, and have no hesitation in recomending them.Thanks a million everyone!

MR · 12 December 2018 · CJ Hole Worcester

★★★★★ 5/5

Google

Very helpful and friendly staff from start to finish! Efficient and kept me updated. Would use them again and happily recommend!

Joanna · 9 December 2018 · CJ Hole Downend

★★★★★ 5/5

Trustpilot

Fantastic service.

Simon has been fantastic. Despite being our vendors agent, not our own, he has been in constant contact, always available and has successfully herded all of the unruly solicitors throughout the chain. This has been my fourth house purchase and I have never experienced such amazing service before. I can't speak too highly of Simon and the rest of the team. Superb service, highly recommended.

Kevin · 7 December 2018 · CJ Hole Worcester

★★★★★ 5/5

Google

We rent through CJ Hole, who also manage the property. We have only experienced prompt and courteous service: the annual safety and property checks are carried out professionally with plenty of notice and appropriate paperwork; and on the rare occasions when a maintenance issue requires attention, CJ Hole arrange quick and good quality work. Only once, a couple of years ago, were they let down by the landlord's choice of sub-contractor: CJ Hole listened to our concerns about the work done, and then arranged for their own sub-contractor to complete the work to a much better standard - we were very happy their response and help. Thumbs up: I would recommend CJ Hole to friends in the area.

Toby · 1 December 2018 · CJ Hole Cirencester

★★★★★ 5/5

Trustpilot

Professional service

We really appreciated the excellent professional service provided by James and the team and wouldn't hesitate to use C J Hole again. James really cared about the property and we trusted their comprehensive advice. They were patient and helpful with both us and our potential buyers. Thank you!Diane, Nigel and Peter

Diane · 24 November 2018 · CJ Hole Worcester

★★★★★ 5/5

Google

We have been using the services of CJ Hole Gloucester Road, for a number of years now, to let and manage our property. It’s been a pleasure dealing with their lettings team. We have genuinely found them very professional and honest. They regularly keep us updated of tenancy renewals and property inspections. The rent is received regularly without delays. We would definitely recommend CJ Hole to our family and friends. Thank you Eerena, Becky and Izzy

The · 21 November 2018 · CJ Hole Bishopston

★★★★★ 5/5

Google

5 Star service from all the team. We had registered our interest in a particular property several months before hand and were contacted by the team to let us know that there was a property about to come on the market - to me this was real customer service: that they had not only taken note of exactly the type of property we were after, but had kept our details to let us know about it. They quickly arranged viewings for our house, and got us several offers very quickly. We were then assigned Emma - who looked after the selling / buying process. She was excellent - gave us regular updates, kept things on track and gave us advice on our options / next steps. On top of all this she dealt very well with our very difficult buyer. At one point our buyer actually pulled out of the purchase, and the whole team worked very quickly, securing us a new buyer over the weekend, to ensure that we didn't lose the property we were buying. A big thank you to all the team at CJ Hole Bishopston. I would certainly use them again and recommend them to others.

Veniesa · 21 November 2018 · CJ Hole Bishopston

★★★★★ 5/5

Google

We have purchased 2 properties from CJ Hole Bishopston and have found the service to be very refreshing compared to the usual estate agent experience. The agent understood the type of property we were looking for and had local knowledge which was invaluable in helping us choose the right property. The Agent did not waste our time showing us properties unsuitable to our needs. When we submitted our offer we had confidence that this was relayed to the seller without prejudice. Once we had an offer accepted there was no strong arm tactics to persuade us to use their financial services (also refreshing). We were kept regularly up to date with the progress of the purchase and even provided with advice for letting the property even though we had our own letting agent. I look forward to working with this Estate Agency again, and that is not something you can say often when it comes to Estate Agents!! If our current letting agent retires (a close friend) we will not hesitate to transfer our properties to CJ Hole's letting department.

Henry · 21 November 2018 · CJ Hole Bishopston

★★★★★ 5/5

Trustpilot

I had excellent service from James and…

I had excellent service from James and his team when I sold my house and would not hesitate to recommend them to anyone.

Annie · 20 November 2018 · CJ Hole Worcester

★★★★★ 4/5

Trustpilot

I'd highly recommend using James at CJ…

I'd highly recommend using James at CJ Hole, he was committed to giving us the best customer service sand experience when selling our house.

Mrs · 13 November 2018 · CJ Hole Worcester

★★★★★ 4/5

allAgents

A good

Overall I had a very positive experience dealing with CJ Hole. The whole process was kept moving by the dedication of Rachel Smith who chased both solicitors on a number of occasions. The moving in pack was a nice touch and much appreciated.

Michele · 13 November 2018 · CJ Hole Clifton

★★★★★ 1/5

allAgents

"Terrible from start to..."

We were very disappointed with the service we received from CJ Hole. After requests for maintenance in our house, emails were ignored, and phone calls left us with false hope. On one occasion (when maintenance work was finally carried out) we were blamed for causing damage to an inspection tile which the plumber they employed had removed. On another occasion we explained the shower door was not shutting properly and causing flooding in the bathroom every time we showered. CJ Hole advised us it was not an emergency and were later blamed for mould growing on the ceiling. On yet another occasion a tap broke, which was also not treated as an emergency. CJ Hole took several weeks to contact the landlord, who then wanted us to pay for the repair. After we contacted the council with our list of problems, they came to inspect the property and requested CJ Hole to complete the work. After we vacated the property at the end of our tenancy agreement CJ Hole made attempts to retain our deposit. They sent a list of 12 problems, but we provided them with evidence for why we were not responsible (including a receipt for cleaning the carpets). After we advised them that we were referring our case to the deposit protection service and the council, the list was reduced to 3 items. We also objected to a gardening fee of £65 (the garden was overgrown and in a bad state when we moved in) but we gave in because we could not wait any longer to get our money back. A very disappointing service.

127 · 5 November 2018 · CJ Hole Bishopston

★★★★★ 5/5

Facebook

Claire and the team at C J Hole in Hucclecote are very friendly and efficient. They found us a great tenant very quickly and took care of everything very professionally indeed. Highly recommended.

Louise · 2 November 2018 · CJ Hole Hucclecote

★★★★★ 2/5

Trustpilot

An Honest Review - A Poor Experience

An Honest Review - A Poor Experience We (three young professionals) rented a house in Lockleaze, Bristol through CJ Hole from September 2017- September 2018, and I would honestly recommend people to avoid using this agency. From the beginning of our tenancy, we had issues getting the agency to push for things to be fixed at the newly "refurbished" house. As stated in our inventory on the day of move in, there were noticeable issues with the property, such as cupboards broken, dirty kitchen all which the agency said would be sorted. Weeks would go past and these issues we raised had failed to get anywhere. Furthermore, the poor and cheap refurb under taken by our somewhat lazy, ignorant and difficult landlord were apparent from the get go. There was no extractor fan put into the bathroom, this caused mould, the cheaply fitted shower door was leaking just to name a few. Wanting to live in a clean, tidy and functioning house, we reported these issues to CJ Hole to forward to the landlord. Water was leaking from the shower, something we explained unless was tackled quickly the bill at the end of it would be much worse. This was something that was being sorted as we viewed the property, something I can only think of happening due to the issue previously being ignored. Weeks would go past with no response and several attempts at phone calls being made. Each time a different member of staff would pick up the phone or email back and inform us they were waiting for the landlord to respond and “approve works” or they were organising quotes. Months had now passed without any work being carried out and both and landlord and lettings agency reluctant to resolve the issue. We therefore threatened to withhold our rent until the at times, quite dreadful conditions being a flooded bathroom, a broken sink tap for the kitchen and plugs that did not work were fixed. After CJ Hole responded to us, informing us a clause in the contract stated that we would have to pay £90 per day in fees to withhold our rent. This threat of withholding our rent still had no impact on CJ Hole speeding up the process and their understanding our frustration as rent paying tenants. We felt we had no rights so contacted Environmental Health at Bristol City Council. Just to give you some indication of the time line of getting a response and things sorted, an original email was sent to CJ Hole in early October 2017, and on the 24th of February 2018 we were still explaining to CJ Hole the issues with the property. They were not happy we had gone to the council and told us they were “unaware” of the issues. Once again a different member of staff came back to us on this. At this point it was the middle of winter and a considerable amount of mould had built in the bathroom to add to the problems. There was no extractor fan in place and one of us suffered some severe asthma. After inspecting the property (and sending us the report) the council contracted the parties to inform them they had visited and reported this. (please see letter from council confirming contact attached). Only now did CJ Hold decide to contact us. To their discontent at contact from the council did we begin to hear back of some progress being made. We felt neglected and as if we were dirty, loud annoying tenants who did not care for the property. We all worked full time and had to come back to a house that did not function. We felt if this had been a family living here, more notice would be been given. Each time a issue was reported, a new member of staff would pick up the thread of emails and have no idea to our frustration what was going on! Towards the end of our tenancy, we ensured the house was left in a tidy and reasonable state. The house was cleaned head to toe, and left in a better condition to when we moved in. The day after we moved out the landlord went round to look at the property. We were then told by a Gareth Murphy that a check out would occur and a list of things doing to the house would need to be paid for out of our deposit. There was a list of 12 items the landlord wanted to charge us for. We firstly had proof that from the inventory, many of these things had been ignored from original requests such as the kitchen needing a professional clean, but we were trying to be charged for. Other items were just completely made up, and when challenged we had our question ignored and the item removed from the list. Other items being a lampshade that never existed, the entire carpets needing a professional clean (which we already paid for a sent the receipt in) and the wardrobes needing a clean (whatever that is!) were on the list. After much deliberating with CJ Hole we felt again let down, and that the landlord, who knew nothing of the original state of the property had gone in and putting this quite frankly, put a list of lies together to charge us for. CJ Hole here ignored our questions as to why the same person who undertook the inventory on move in day, did not do this on move out day. Their response was “In terms of your query, I should point out that the inventory is not carried out by CJ Hole, we outsource this. However we do carry out the check in, and accompanying report.” This in our eyes is a system that fails to help its tenants and puts the power in the landlord’s hands, when they know nothing of the previous state of the property. After relentless battling with CJ Hole and the landlord we were still being charged £65 for gardening at the end because of some overgrown grass and weeds. Again which were there when we moved in. We eventually had enough and gave in to the Landlord for this unwarranted claim. The withholding of our deposit was costing us money every day for unwarranted and false claims made by them. Where we had a door handle that had broken, we provided a new handle at our own expense for someone to come and fit it on. The fee for this was £75 to fit a door handle!! Again we questioned this as it amounted to a half day rate for a contractor in the city (4-5 hours work!). Knowing this was a greedy amount to take we had reduced on our appeal.

Matt · 25 October 2018 · CJ Hole Bishopston

★★★★★ 5/5

Trustpilot

Great service and support for first time buyers

Really supportive throughout the buying process. Always picked up the phone and responded to queries promptly. 100% would recommend them to anyone.

Mr · 17 October 2018 · CJ Hole Worcester