Trusted Agent profile · Bristol and Somerset

Verified

CJ Hole estate agents in Southville, Bishopston, Kingswood and 15 more

4.7

★★★★★ Excellent

7,267 reviews across 18 offices and 6 platforms

www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham

CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Brislington, Bradley Stoke, Hucclecote, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Bishopsworth, Cirencester, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,267 reviews on six platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

6,425

Reviews on Google

All 18 offices

Facebook logo

4.3 / 5

87

Reviews on Facebook

All 18 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 18 offices

The Trusted Agent logo

4.9 / 5

49

Reviews on The Trusted Agent

All 18 offices

Trustpilot logo

385

Reviews on Trustpilot

All 18 offices

allAgents logo

320

Reviews on allAgents

All 18 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

CJ Hole's 18 offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every CJ Hole office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Dealt with Sam, Vicky, Catherine et al at CJ Hole while buying our first property. They were excellent, enthusiastic and was always a pleasure dealing with them throughout my purchase. We would highly recommend them.

Ramadevi · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

House purchase was handled really efficiently and friendly at bradley stoke office. No complaints at all.

Keith · 15 January 2019 · CJ Hole Bradley Stoke

1/5

Google

The worse agency ever... they calculate my income wrong they put me to pay the feed and after call me a haundred time to clarify the mistake they've make.. refuze to give another house.. refuse to give me my money back. This i will not let like that i will call the police and citizens advice. and to prove the there i rong !!! And why thei put another income instead i declare.

Geta · 15 January 2019 · CJ Hole Bradley Stoke

Agent replied

Hello Geta, thank you for your review. As discussed in our office earlier this week, the referencing company reviewed all the paperwork you submitted as evidence of your income. As you are self-employed they can only validate the amount you have declared through your annual tax return to HMRC. We have contacted you several times to explain the criteria required and obtain any evidence of any further income, but sadly you have been unable to provide such. Unfortunately as your joint income does not meet the referencing criteria required at this rent level we have been unable to proceed with this particular property. We did advise during our conversation that we were willing to transfer your application to another property if it was £900pcm or below. Please let us know if you still require our assistance.

5/5

Google

Outstanding service. A team of professionals and super friendly staff. Recommend A++++. I hope will do bussiness in the future. :)

Adrian · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

CJ’s were fantastic when I was looking for a property, everything was organised and efficient I really felt valued as a customer and was confident in the team every step of the process.

Lynsey · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

Excellent service from all staff at C J Hole from start to finish. Very professional. Would recommend.

Tracy · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

I thoroughly recommend C J HOLE based in Bradley Stoke; very professional, courteous throughout the sale, and they went the extra mile to sort things. It only took a matter of weeks to sell the house and with no hitches - someone in their office was always there to help.

James · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

Always professional. Go out of their way to make landlord decisions as frictionless as possible. Fantastic, friendly and always helpful staff.

Julian · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

Great support from the whole team at CJ Hole, Bradley Stoke, from arranging the viewings to giving good alternatives. Thank you with the help also in negotiating the few sticking points. will be back with the next client.

Andrew · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

I recently sold my property with them and received a 5 Star service from start to finish. Their proactive approach and friendly professionalism was outstanding. Would definitely recommend and use again.

Gina · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

Super friendly, helpful and professional agency. Everyone I dealt with was really quick to respond to everything from my initial viewing enquiry to the questions I had once I'd moved into the property. Would highly recommend.

Nats · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

I have used CJ Hole in Bradley Stoke to let my properties for a number of years and they have always provided a highly professional service. They have found new tenants quickly and have always made the process as simple as possible. Also the lettings team are so friendly and helpful that I would not consider using anyone else. Thank you to the brilliant Karen, Holly and the rest of the team.

Angela · 15 January 2019 · CJ Hole Bradley Stoke

Agent replied

Thank you for your kind words Angela. We really appreciate the feedback.

5/5

Google

The team at Bradley Stoke have been consistently amazing. We have been with them with the purchase and renting of 3 properties over 9 years and it has all been completely problem free. They are a marvellous team and always really friendly.

Jenny · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

If you are renting your property out, l highly recommend CJ Hole Bradley Stoke to use. Very professional and helpful, the entire team seem to know the business inside out. Had 2 offers within 2 days of property going onto the market!

ALAN · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

An excellent service from CJ Hole. The staff are so friendly and keep you updated on the progression right the way through. I would 100% recommend this company. Thanks to everyone involved with our sale.

Tina · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

Dealing with Catherine and her colleagues at CJ Hole is always a pleasure. I have used them to help me buy and sell a few properties over the last couple of years and they are always friendly and approachable as well as being professional at all times. I will defiantly be using them again when Im on the hunt for some new investments.

Paul · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

Sam and her team are amazing. Nothing is to much trouble their professionalism is outstanding. You can just sit back and know everything is in hand. Yes you can choose a cheaper option but that comes with a lot of hassle and grief, chasing solicitors and progress. That’s my opinion so why bother, just call the team.

Jaine · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

Thank you to all the staff at CJ Hole in Bradley Stoke especially Samantha who worked tirelessly to get the sale of our house all sorted within 9 weeks if it hadn't been for her hard work, commitment and determination we would still be there now. Thanks again and we will be highly recommending you in the future.

Nicky · 15 January 2019 · CJ Hole Bradley Stoke

Agent replied

Thank you for your kind review Nicky. We were glad to help the sale go through so quickly. All the best!

5/5

Google

Recently moved from Norwich to Bristol and every person we've dealt with at CJ Hole Bradley Stoke has been excellent. Our last letting agents were appalling and it's completely refreshing to deal with a team of professionals who work hard to look after their tenants as well as their landlords. We had some special requests as well as a couple of snagging issues on our new property and they have been quick and accommodating with getting everything sorted. I never thought I'd say this about an estate agents but I cannot recommend CJ Hole highly enough.

Si · 15 January 2019 · CJ Hole Bradley Stoke

Agent replied

Thank you Simon. We really appreciate your review. Hopefully this will help show other tenants the service level we provide!

5/5

Google

We have recently rented out and also sold a property through CJ Hole in Bradley Stoke. Right from the very first meeting at the property, I found the team very professional, helpful and easy to work with. We took the fully managed rental service and found this gave us real peace of mind. The team were always ready to resolve any issues that came up really efficiently and with great communication. We then decided to sell the property and again the team were excellent. Giving us really sound advice on the selling price and on potential buyers. Managing the process thorugh to completion very effectively. Dealing with CJ Hole felt more like talking to friends than an Estate Agent. I strongly recommend them :-)

Zac · 15 January 2019 · CJ Hole Bradley Stoke

5/5

Google

Found all staff at CJ Hole to be highly professional and helpful throughout our very complex sale/purchase. Even though they weren't directly connected with the chain behind us, Jenni in particular got involved and was instrumental in making our move happen. Very, very happy and will definitely be coming back if and when we decide to move.

Steve · 12 January 2019 · CJ Hole Cheltenham

5/5

Trustpilot

Great

James was great from start to finish - our selling process went very smooth & his professionalism was second to none. Would recommend CJHole to anyone wanting to move.

Mr · 11 January 2019 · CJ Hole Worcester

Agent replied

C J Hole would like to thank you for choosing our services and delighted that you have been pleased with the level of service. We wish you every happiness in your new home.

5/5

Trustpilot

Above and Beyond

We had been looking for a property for over twelve months and have met a lot of agents along the way. Have to say without a shadow of doubt that the most understating, helpful and pleasant to deal with have been C J Hole of Worcester. Would whole heartedly recommend the team and know who we will be going with on our next move, thanks a million.

Mr · 9 January 2019 · CJ Hole Worcester

Agent replied

We would like to thank you for your kind comments it means so much to our business and we all wish you every happiness in your new home home

5/5

allAgents

"Clifton are Very..."

Everything was dealt with in a timely manner, my situation listened to and all very professional. It could even be said they went above and beyond what they needed to do. I mainly dealt with Chris and he was superb. Please not CJ Hole is a franchise, I have dealt with CJ Hole - Southville and their reviews are much worse for good reason. Southville never picked up the phone when I called and e-mailed replies took days.

F · 5 January 2019 · CJ Hole Clifton

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CJ Hole

Which CJ Hole office has the most reviews?

Southville has the most, with 1,598 reviews rated 4.6 out of 5, followed by Bishopston with 901.

Where are the CJ Hole offices?

The 18 CJ Hole offices, by town:

  • Bishopston: 94 Gloucester Road, Bishopston, BS7 8BN
  • Bishopsworth: 35 Church Road, Bishopsworth, BS13 8JL
  • Bradley Stoke: The Willow Brook Centre, Bradley Stoke, BS32 8BS
  • Brislington: 46 Sandy Park Road, Brislington, BS4 3PF
  • Broadway: Saddlers Barn, Kennel Lane, Broadway, WR12 7DP
  • Burnham On Sea: 64 High Street, Burnham On Sea, Somerset, TA8 1PE
  • Cheltenham: 1 Bath Street, Cheltenham, GL50 1YE
  • Cirencester: 1 Woolrich House, The Waterloo, Cirencester, GL7 2GA
  • Clifton: 161 Whiteladies Road, Clifton, BS8 2RF
  • Downend: 5 Cleeve Wood Road, Downend, Bristol, BS16 2SF
  • Henleaze: 108 Henleaze Road, BS9 4JZ
  • Hucclecote: 5 Silverdale Parade, Hillview Road, Hucclecote, GL3 3LA
  • Kingswood: 8 Regent Street, Kingswood, BS15 8JS
  • Redfield: 163 Church Rd, Redfield, BS5 9LA
  • Southville: 268 North Street, Southville, Bristol, BS3 1JA
  • Westbury-On-Trym: 25 Canford Lane, Westbury-On-Trym, Bristol, BS9 3DQ
  • Weston Super Mare: Suite 3 Pure Offices, Pastures Avenue, Weston Super Mare, Somerset, BS22 7SB
  • Worcester: 58 Foregate Street, Worcester, WR1 1DX
What do sellers say about CJ Hole?

23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."

What do buyers say about CJ Hole?

14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."

What do landlords say about CJ Hole?

9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."

Has CJ Hole won any awards?

Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.

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