Trusted Agent profile · Bristol and Somerset
Verified
★★★★★
7,171 reviews across 18 offices and 6 platforms
www.cjhole.co.uk/estate-agents-and-letting-agents/branch/cheltenham
CJ Hole has 18 offices, in Southville, Bishopston, Kingswood, Cheltenham, Clifton, Westbury-On-Trym, Bradley Stoke, Hucclecote, Brislington, Downend, Henleaze, Burnham On Sea, Worcester, Redfield, Cirencester, Bishopsworth, Weston Super Mare and Broadway (Bristol and Somerset). Together they have 7,171 reviews on six platforms, rated 4.7 out of 5 overall.
6,329
Reviews on Google
All 18 offices
87
Reviews on Facebook
All 18 offices
1
Reviews on Yell
All 18 offices
49
Reviews on The Trusted Agent
All 18 offices
385
Reviews on Trustpilot
All 18 offices
320
Reviews on allAgents
All 18 offices
Tell us what you need and up to 3 trusted local agents will be in touch.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ...Read all 23 from sellers
My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ...Read all 14 from buyers
We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ...Read all 9 from landlords
It has been a pleasure talking to Ms Tilly Ryan the past few weeks. I was enquiring about rental properties for a group of new international students coming ...Read all 2 from tenants
CJ Hole's 18 offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CJ Hole, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleThe sales team have been incredibly helpful: their advice, insight and knowledge of the property market has answered a lot questions; some I didn't know I had! They have given me a lot of their time, taking me all over south Bristol, showing me all manner of homes, helping me dial down to what it is I am really looking for. Thanks for the superb service
5/5
GoogleI advertised my property through CJ Hole and they were great, did an open day and I got lots of offers within a few days. It was a very easy and enjoyable process. Unfortunately I had problems buying a house. 3 attempts failed, through no fault of my own, got caught up in chains etc and was generally just unlucky. Throughout this time, almost 12 months, I liaised with Stan Pitman in the progression department. I don’t think I would be where I am today (about to move to a lovely new home) if it wasn’t for him. He has offered nothing but support and understanding, had kept my buyers on board this whole time (a miracle I would say) and his advice has been invaluable. Nothing was ever too much trouble and he always called me back whenever I contacted him, which was a lot! He was always polite, professional and is a real credit to CJ Hole. Thank you Stan so much for believing it would happen and for all your help.
5/5
GoogleGreat customer service and really know there stuff ! Highly recommended
5/5
GoogleWe found the staff at CJHole very accomodating with our wishes for multiple viewings and professional in their approach to the sale as a whole. Special thanks to Jenni, Jackie and Alex for the first viewing.
5/5
GoogleWe would highly recommend the letting team at CJ Hole . From start to finish they have been excellent, giving us feed back on every viewing that the carried out , Showing total respect for our property . Thank you to Orrin, who first came to see us at our property gave us great confidence that they would find us suitable tenants and took notice of all we asked ,this is why we chose to go with C J Hole . Thank you to you all
5/5
GoogleWe’ve been using CJ Hole lettings for almost 10 years and I couldn’t be happier with the outstanding level of customer service from Jack Turner, who is a property manager at CJ Hole. As a tenant, there’s nothing more valuable than a piece of mind knowing that should anything go wrong in the property, it’ll be sorted quickly. Jack’s communication is absolutely fantastic, he has consistently responded to all of my requests promptly and I’ve never had to chase anything up afterwards, as the issues were fixed within the matter of a day thanks to Jack’s professionalism and organisational skills! Thank you CJ, Hole and most of all, thank you Jack Turner!
5/5
GoogleC J Hole are an excellent choice to sell your property. I must have sold through them on eight occasions now. Twice I have been tempted away to other agencies .... on both occasions I had to move the property to C J Hole to sell it! Jeremy Prosser has always been the most effective and professional agent in town; his staff are always exemplary but on this occasion a special mention must be made of Jenni Moore (cheerful and focused through an extremely complicated Sale).
5/5
GoogleFound all staff at CJ Hole to be highly professional and helpful throughout our very complex sale/purchase. Even though they weren't directly connected with the chain behind us, Jenni in particular got involved and was instrumental in making our move happen. Very, very happy and will definitely be coming back if and when we decide to move.
5/5
GoogleCJ Hole - Outstanding Estate Agent in Cheltenham! Thanks very much to Justin and his team for letting out my flat so swiftly and at the right price. After just a handful of viewings, the flat was snapped up by a professional couple, exactly as I had hoped for. I have enormous respect for the honest and realistic approach that Justin and his team operate. My requirements have been listened to and honoured at each stage of the process and I have been delighted with the service I have received from the entire team. Thanks to Orrin for his fantastic photography and to Jessica and Jack for taking care of the legal and logistical requirements. It has been an absolute pleasure working with CJ Hole and I would highly recommend the team to anyone looking to let their property.
5/5
GoogleProfessional and always ready to help. Brilliant!
5/5
GoogleDagmara and Emma were bloody marvellous. Very pleased with the service and my new pad 👍 …
Thank you for your review Emma, it is great to hear that you rated our service so highly. We hope everything is going well in your new home.
5/5
GoogleSeán was a delight to deal with, left no stone unturned and offered a real personable experience. If there were a hundred branches in Bristol, I'd choose this one.
Thank you for your review, but unfortunately we can't find any record of you. If you wish to discuss this matter further or would like our assistance in your search please feel free to call us.
5/5
GoogleThe team at CJ Hole made the whole selling process as painless as it could be. Emma was fantastic during the sales progression. Can highly recommend!
Hi Mattia, Sorry to hear that you were disappointed with our service. It would be great if you could call me to discuss what you were unhappy with and what elements we can improve on in future. Please call me on 0117 9634373 if you find time. James, Cj Hole
5/5
GoogleSince moving the rented properties to C J Hole Bishopston I have received an excellent service. Everything has been carried out quickly & efficiently & I have received ongoing feedback on all aspects. A Premier League team!
5/5
GoogleEmma and the CJ Hole team were amazing. We never expected to have such professional and personal dedication. Emma made us feel as if we were her only client (while we knew she had over 70 at the same time!). Without her support and dedication to our buy, it would not have succeeded. The sales team is an amazing hard working team. Thank you for making this happen.
5/5
GoogleWe have been using the services of CJ Hole Gloucester Road, for a number of years now, to let and manage our property. It’s been a pleasure dealing with their lettings team. We have genuinely found them very professional and honest. They regularly keep us updated of tenancy renewals and property inspections. The rent is received regularly without delays. We would definitely recommend CJ Hole to our family and friends. Thank you Eerena, Becky and Izzy
5/5
GoogleWe have purchased 2 properties from CJ Hole Bishopston and have found the service to be very refreshing compared to the usual estate agent experience. The agent understood the type of property we were looking for and had local knowledge which was invaluable in helping us choose the right property. The Agent did not waste our time showing us properties unsuitable to our needs. When we submitted our offer we had confidence that this was relayed to the seller without prejudice. Once we had an offer accepted there was no strong arm tactics to persuade us to use their financial services (also refreshing). We were kept regularly up to date with the progress of the purchase and even provided with advice for letting the property even though we had our own letting agent. I look forward to working with this Estate Agency again, and that is not something you can say often when it comes to Estate Agents!! If our current letting agent retires (a close friend) we will not hesitate to transfer our properties to CJ Hole's letting department.
5/5
GoogleOutstanding service. A team of professionals and super friendly staff. Recommend A++++. I hope will do bussiness in the future. :)
1/5
GoogleSharp practice.... booked to see a property to let, went to see it, girl was nice, told if I'm interested to "make an offer" at the office??? I thought why make an offer when it's advertised at £1300?? And why go to the office when I'm stood in front of an cj hole Rep? Anyway, drove to the office, upon sitting down the price went up £50 and told website was a mistake, asked what my offer is, well my offer was the advertised price? Plus £50 all of a sudden.. Rang back at end of day and told "landlord took another offer"... this practice is what gives agency's the Rep they have. Presume if a property has any demand, price will go up and you are expected to offer more than the price advertised. Will be sending this experience to trading standards, as it happens I took another property the same day but besides the point. Google cj hole Bristol and read about the protests etc, believe it all and tread carefully with these people....
Hi Daniel, Thank you for your feedback. Very happy to hear that you were impressed by our sales progression department. Kind regards, James
5/5
GoogleThe team at Bradley Stoke have been consistently amazing. We have been with them with the purchase and renting of 3 properties over 9 years and it has all been completely problem free. They are a marvellous team and always really friendly.
5/5
GoogleDealt with CJ hole when buying my first home. The girl who showed us round the properties was not pushy and let us get on with it. The office were professional when making an formal offer, no pushy sales negotiators here. The sales progression team are also helpful in chasing up various parties including both parties solicitors, making the process move along smoothly. Would definitely use them if i ever want to sell my house in the future. Overall a lot better estate agent them some of the other ones we dealt with along the way.
5/5
GoogleWe have recently rented out and also sold a property through CJ Hole in Bradley Stoke. Right from the very first meeting at the property, I found the team very professional, helpful and easy to work with. We took the fully managed rental service and found this gave us real peace of mind. The team were always ready to resolve any issues that came up really efficiently and with great communication. We then decided to sell the property and again the team were excellent. Giving us really sound advice on the selling price and on potential buyers. Managing the process thorugh to completion very effectively. Dealing with CJ Hole felt more like talking to friends than an Estate Agent. I strongly recommend them :-)
5/5
allAgents"Excellent service for first..."
Every member of the CJ Hole team that we have dealt with has not only been very knowledgeable about the market but also more than happy to offer advice and guidance to us as first time landlords. We are extremely happy with the service we have received and would most certainly recommend C J Hole to others. Special thanks to Chris Baker for all his help.
5/5
allAgentsExcellent service for first
Every member of the CJ Hole team that we have dealt with has not only been very knowledgeable about the market but also more than happy to offer advice and guidance to us as first time landlords. We are extremely happy with the service we have received and would most certainly recommend C J Hole to others. Special thanks to Chris Baker for all his help.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Southville has the most, with 1,559 reviews rated 4.6 out of 5, followed by Bishopston with 901.
The 18 CJ Hole offices, by town:
23 reviews from sellers, rated 4.9 out of 5 on average. For example, R wrote: "I bought, let and eventually sold my property all through CJ Hole - Hucculecote and they have been absolutely wonderful throughout. Tim and his team were ..."
14 reviews from buyers, rated 5.0 out of 5 on average. For example, J wrote: "My elderly parents recently purchased a property via CJ Hole. They were kept up-to-date every step of the way. Despite their own estate agent and solicitor ..."
9 reviews from landlords, rated 4.9 out of 5 on average. For example, Bartholomew wrote: "We are first time investors and CJ HOLE was recommended by a friend to help us rent our flat and manage going forward. From first day of contacting them ..."
Yes. In The Trusted Agent 2026 awards: CJ Hole, Kingswood won Platinum; CJ Hole, Clifton won Gold; CJ Hole, Bishopston won Gold; CJ Hole, Bristol won Gold; CJ Hole, Henleaze won Gold; CJ Hole, Bristol won Trusted Agent; CJ Hole, Hucclecote won Trusted Agent.
Tell us what you need and up to 3 trusted local agents will be in touch.
