Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotGreat Estate Agent ⭐️
I highly recommend CJ Hole as an estate agent, great communication throughout the sale, amazing pictures taken of house and marketed very quickly. Managed to sell house within 2 weeks even though it had previously been on with another agent for a while. Everyone was extremely friendly that I spoke with and always returned my calls. I would not hesitate to have CJ Hole sell my house if I ever move again in the future. After dealing with a lot of other estate agents they are a cut above.
Carly · 9 May 2019 · CJ Hole Worcester
★★★★★ 5/5
GoogleExcellent estate agents, highly recommended.
Helpful and fast acting
Scott · 8 May 2019 · CJ Hole Kingswood
★★★★★ 5/5
GoogleExtremely good customer service and support from all at CJ Hole. Donna was an excellent customer facing contact, promptly responding to any queries I had. Adam, Charlotte and Nick worked efficiently behind the scenes to arrange the mortgage valuation quickly so we can progress. Adam allowed me to view the property last minute so I could measure the rooms was very nice of him.
Overall very satisfied with the estate agents, would recommend them to anyone looking to buy or sell a home.
Robert · 8 May 2019 · CJ Hole Kingswood
★★★★★ 1/5
GoogleHad a viewing booked, it was then cancelled due to snow. However, CJ Hole would not book another day as I was not selling my house through them and we were not on the market yet.
Very interesting how it would seem they prefer to stick with buyers who are also selling with them so they can double up on commission and not let the Vendor decide who's offer to accept (whose house it actually is!!)
As a landlord myself I will be avoiding CJ Hole and will be avoiding them at all costs
Paul · 8 May 2019 · CJ Hole Kingswood
Agent replied
We are sorry to hear of your experience whist trying to view a property with us , we will certainly look into this, if you would like to contact us we can look in to the matter further . We would always inform our vendors the exact position of any potential buyers, as good practice, and ultimately the seller of a property would instruct us on how to proceed and whether more viewings were to be carried out to either proceedable or un - proceedable buyers.
★★★★★ 5/5
GoogleVery happy with the service we received from CJ Hole Hucclecote in the sale of our house.
From the initial advice about preparing the property for marketing, through the numerous accompanied viewings they arranged, to securing a satisfactory offer and ultimately a sale they kept us informed throughout.
Its a conscientious ‘go the extra mile’ service you get from what is a family run business. They are approachable, always return calls, and importantly their commission is very competative.
I have no hesitation in recommmending CJ Hole, Hucclecote.
Nick · 8 May 2019 · CJ Hole Hucclecote
★★★★★ 5/5
GoogleSold my late mother's house with CJ Hole. Throughout the process they were sympathetic, friendly and professional. Within 24 hours of instructing them, they had their first viewing and a cash buyer offer very near to the asking price.
Very friendly team with great local knowledge, can't recommend them highly enough
Russell · 8 May 2019 · CJ Hole Hucclecote
★★★★★ 5/5
TrustpilotThey’ve always been very helpful with…
They’ve always been very helpful with my let properties and would highly recommend
Ron · 6 May 2019 · CJ Hole Cirencester
★★★★★ 5/5
Googledealt with cj hole before and glad they are now in redfield .... and ive got to say sarah was simply excellent , could not recommend her enough !
very professional and knowledgeable about the area . I don't normaly bother with reviews but have to make an exception on this as the customer service was second to none .... A STAR !!
NPG1 · 1 May 2019 · CJ Hole Redfield
★★★★★ 5/5
TrustpilotBrilliant service and response to…
Brilliant service and response to queries- made buying our first home a less stressful and informed experience.
Laura · 28 April 2019 · CJ Hole Worcester
★★★★★ 5/5
TrustpilotExcellent service from CJ Hole , Worcester.
All the staff at CJ Hole Worcester have made the selling of our house proceed as smoothly as possible.
They were extremely helpful and proactive when we encountered any difficulties.
Communication was excellent and feedback on viewings of our house was helpful and prompt .
We would like to thank the staff and would definitely recommend CJ Hole .
Mr · 23 April 2019 · CJ Hole Worcester
Agent replied
We would like to thank you for choosing C J Hole and delighted you have been happy with the level of service that you have received. We all wish you every happiness in your new home.
★★★★★ 5/5
GoogleC J Hole not only valued my property correctly and secured an offer within 5 days they then followed and pushed the process through to completion. This was no small task as the whole process through no fault on their part took 5 months. Jenni showed the patience of a saint and always kept us fully informed.
I will only use C J Hole for both sales and rental as they always offer a professional service second to none.
Helen · 17 April 2019 · CJ Hole Cheltenham
★★★★★ 5/5
GoogleFrom the very start - we felt that CJ Hole would be the company to handle the sale of our house.
We had shortlisted 3 ‘best known’ estate agents and had 3 presentations to listen to. From the outset CJ Hole (it was Jeremy) spoke about the property on s different level to the others. This inspired confidence that they could therefore talk to prospective buyers in a way that would excite and motivate them.
Staff were shown around the house so they were aware of its features and potential. They could thenvtalk about the property ahead of any viewings.
Jenni, was our daily contact and she was excellent. She always kept us up to date with viewings, the feedback received and the actions that were being suggested. We didn’t ever have to prompt for updates - Jenni just made sure they happened.
Finally - no surprise that CJ Hole found a buyer and we completed this morning.
Very many thanks - the whole team at CJ Hole comes highly recommended
John Howell
John · 17 April 2019 · CJ Hole Cheltenham
★★★★★ 5/5
allAgentsA real stand out service.
Have used C J Hole for a couple of years now, continually pleasantly surprised with how efficient and friendly the service is. Kayleigh Richards in particular. Have just completed third tenancy, all according to plan, on time and kept in the loop throughout. As a seasoned landlady can't recommend highly enough. Thanks Kayleigh you're a real star!
Barbara · 16 April 2019 · CJ Hole Downend
★★★★★ 5/5
allAgents"A real stand out service...."
Have used C J Hole for a couple of years now, continually pleasantly surprised with how efficient and friendly the service is. Kayleigh Richards in particular. Have just completed third tenancy, all according to plan, on time and kept in the loop throughout. As a seasoned landlady can't recommend highly enough. Thanks Kayleigh you're a real star!
Barbara · 15 April 2019 · CJ Hole Downend
★★★★★ 5/5
allAgentsExcellent
From start to finish Tom and Vickie worked tirelessly to make the process run smoothly.
They were professional, friendly and kept us up to date all the way through the sale and purchase.
The communication between cj hole and our solicitor was continuous.
I would most definitely recommend cj hole to anyone.
Thank you so much to the team at Westbury, we love our new house!
Emma · 1 April 2019 · CJ Hole Westbury On Trym
★★★★★ 1/5
GoogleAvoid 3 High Street. Bad landlord will take your deposit. Never let a property from CJ Hole they will charge you £260 per person for next to no services. They will take your money and give no helpful service in return. We thought they would help by giving a check inventory and check out inventory but neither was completed, so the landlord was in complete control of both. Obviously giving a biased opinion. I don't understand what we have paid for, as there was 6 of us and they charged us £260 per person for agency fees yet all they did was draw up an agreement for the landlord, which obviously is just a generic contract not written specifically for the house, as a lot of things within the contract did not even apply to the house. They also forced me to pay my full years rent upfront a total of £3840!!! As I am a student I'm sure you can imagine how hard it was for me to gather that money. They forced me to pay this upfront because my mother did not earn above £12,000 a year and therefore was not eligible to be my guarantor. We offered half the rent upfront at first but they declined that and said we can pay the full amount or you can go elsewhere. All of this after we had paid the NON REFUNDABLE £260 agency fees. Overall, absolutely terrible agency to let with if you are a tenant. I'm sure there are much better options out there. They do not want to help you at all throughout your tenancy and only want the initial fees, after that your on your own. I am currently renting from a landlord without any agency involvement and my life is so much easier. All bills are covered including cleaning equipment, toilet roll, furniture and a TV. They are also paying me to help with the garden. Never going through an agency again. If you can avoid this agency at all costs at least.
Connor · 31 March 2019 · CJ Hole Downend
Agent replied
Hi Connor, we are really disappointed to hear you have felt dissatisfied with the service you have received from us. CJ Hole were instructed on a tenant find only basis and did not manage or collect the rent for your tenancy. Or have control over the deposit return. We appreciate your customer feedback as it gives us the opportunity to review our service where needed. If you would like to email or call us to discuss further please contact us on 9565655 or DownendLets@cjhole.co.uk , we would very much like to hear from you. Kind Regards, Rachel Godwin Lettings Manager
★★★★★ 5/5
GoogleI have been working with the CJ Hole team in Downend to sell my house in the area. When I decided to sell I met with four agents. I met two high end large national agencies and two smaller local agencies but I was greatly impressed by Andy's knowledge of the local market and its buyers and so I decided to work on a sole agency basis with CJ Hole. The whole teams' professionalism, speed, passion for what they do and friendliness has been exemplary. They have made selling my house an easy process. I would recommend the CJ Hole Downend team to anyone looking to sell a house in the area. Thank you particularly to Andy and David.
Katy · 31 March 2019 · CJ Hole Downend
★★★★★ 5/5
GoogleCJ HOLE Provided us with an excellent service to the property going on the market to moving in took just eight weeks thanks to Matt and the team who kept us informed all of the way we would definitely use again Andrew & Jane Cave
Jane · 31 March 2019 · CJ Hole Burnham-On-Sea Sales
★★★★★ 4/5
GoogleAgents wit the patience of Job when faced with frustrating circumstances. Excellent communication skills and a reassuring manner. My property was a complicated sale but eventually completed to everyone’s satisfaction.
Lesley · 31 March 2019 · CJ Hole Burnham-On-Sea Sales
★★★★★ 5/5
GoogleRecently sold my house and bought a new home through this branch. Right from the start Matt and Tom were friendly, efficient and professional. ...the whole staff ensured that the process went as smoothly as possible with an excellent result.
Rita · 31 March 2019 · CJ Hole Burnham-On-Sea Sales
★★★★★ 5/5
GoogleI Would like to thank CJ whole as a company for dealing with my purchase in such a professional but friendly manner. Matt in particular went out of his way to help. He went above and beyond on the day we collected our keys,as my wife was very sick at the time ! I wouldn't hesitate to recommend them to anybody. Richard Cooper
Richard · 31 March 2019 · CJ Hole Burnham-On-Sea Sales
★★★★★ 5/5
GoogleI cannot rate CJ Hole estate agents in Burnham-On-Sea highly enough! A fantastic team with wonderful communication and my house sale has now exchanged and they made the process as simple and clear as possible, answering all of my questions along the way and offering full support and keeping me informed from start to finish - huge thanks to Matt, Tom and Helen especially - I will be visiting with a thank you box of chocolates soon - I would not hesitate to use CJ Hole in the future - 5 stars all the way - thanks guys (and Helen!) - brilliant service all around.
Shaun6811 · 31 March 2019 · CJ Hole Burnham-On-Sea Sales
★★★★★ 5/5
GoogleCJ Hole in Burnham negotiated the sale of my elderly Mother’s flat. I gather she chose them initially because of their good local reputation. She was particularly impressed when, following her query about the selling prices of similar properties in the area, Edward turned up with a print-out giving her the information she sought. She said how lovely it was that someone had listened to her and been so efficient in providing answers. Importantly, not only did they listen but they found a purchaser before the sales particulars had even been released! My own experience in dealing with CJ Hole on my Mother’s behalf reflects her comments. I have dealt mostly with Tom who has been invariably professional, polite and friendly and importantly (for me at least) has genuinely listened to my concerns and done his best to mitigate them. Especially noteworthy (again in my opinion) is the fact that when he promises to chase up or telephone with updates, he does just that! In summary - polite, efficient, effective and professional service. Excellent communication skills. Helpful, friendly staff. Flat sold. Happy customer!
Susan · 31 March 2019 · CJ Hole Burnham-On-Sea Sales
★★★★★ 5/5
GoogleJust sold my flat via CJ Hole Southville.. brilliant communication from valuation to completion. Even though my management pack slowed the process down, Stan and Nicola kept my buyers fully updated. Thank you all
Charlie · 31 March 2019 · CJ Hole Southville
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